NHTSA ID Number: 10228889
Manufacturer Communication Number: 21G01 S2
TSB/Document Date: 2023-01-06
Summary
Certain 2021 Model Year F-150 and Mustang
Mach-E Vehicles with Ford CoPilot360™ Active 2.0 Prep Package (Includes Ford BlueCruise Prep Kit) BlueCruise Module Programming REASON FOR THIS SUPPLEMENT • Program Terms: This program has been extended until December 31, 2023. • Service Action: Clarifications regarding Technical Information and Blue Zone. • Owner Notification Mailing Schedule: updated mail date for revised owner letter. • Owner Refunds: adding refunds for software installation done after program expiration. • Technical Information: Added steps and clarifications.
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Road Names
I-40|I-85
I-40|I-85
I-74|US-311
I-74|US-311
I-74|US-311
I-95
I-95
I-95
NC-540-TOLL|Triangle Expy
NC-540-TOLL|Triangle Expy
US-1|Claude E Pope Memorial Hwy
I-85|US-158-BYP
I-85
I-85
US-74-BYP|Monroe Expy
US-74-BYP|Monroe Expy
US-74-BYP|Monroe Expy
I-40
I-40
US-421|Salem Pkwy
I-95|US-301
I-95
I-95|US-301|Hector Maclean Hwy
US-421|NC-87-BYP
US-421|NC-87-BYP
US-421|NC-87-BYP
I-73|I-74|US-220
I-73|I-74|US-220
I-73|I-74|US-220
I-540|Northern Wake Expy
I-540|Northern Wake Expy
I-540|Northern Wake Expy
NC-540-TOLL|Triangle Expy
US-1|Claude E Pope Memorial Hwy
NC-540-TOLL|Triangle Expy
All American Fwy
All American Fwy
All American Fwy
US-70-BYP
US-70-BYP
US-70-BYP|NC-44
NC-11-BYP
NC-11-BYP
NC-11-BYP
US-64
US-258|US-64|NC-111|NC-122
US-258|US-64|NC-111|NC-122
I-26|US-74
I-26|US-25|US-74
US-25|US 25 Hwy
I-40
I-40
I-40
I-77|US-21
I-77|US-21
I-77|US-21
US-17|Ocean Hwy
US-17|Ocean Hwy
US-17|Ocean Hwy
US-13|US-64
US-13|US-17|US-64
US-13|US-17|US-64
US-64
US-64
US-64
US-52|Pilot Mountain Pkwy
US-52|Pilot Mountain Pkwy
US-52|Pilot Mountain Pkwy
I-26|US-25|US-74
I-26|US-25|US-74
I-26|US-25|US-74
I-40
I-40
I-40
US-421
US-421
US-421
I-40
I-40
I-40
W Wendover Ave
I-40|Fordham Blvd
W Wendover Ave
US-17-BYP
US-17-BYP
US-17-BYP
US-264|NC-11-BYP
US-264|NC-11-BYP
US-264|NC-11-BYP
I-85
I-85|US-601
I-85|US-601
I-77
36.06156921 -79.40029907
36.06388855 -79.38439178
36.00519943 -80.03531647
36.00582886 -80.03514099
36.00838852 -80.00997162
35.2981987 -78.60050964
35.29772186 -78.59774779999999
35.29169846 -78.60491943
35.68923187 -78.83914948
35.68986893 -78.83892059
35.72275925 -78.8203125
36.33750153 -78.43778229
36.33491135 -78.43795013
36.32830811 -78.44882201999999
35.07666016 -80.61135864000001
35.07746124 -80.6100769
35.06467819 -80.59348297
36.08662033 -80.06334686
36.08456039 -80.06395721
36.10741043 -80.0460434
34.67000961 -79.00707245
34.6699791 -79.00563812
34.64762878 -79.01473236
35.46096039 -79.12052917
35.4471817 -79.12120819
35.46022034 -79.11633301000001
35.17345047 -79.71205139
35.14731979 -79.71289824999999
35.17338943 -79.71521758999999
35.87836075 -78.57431029999999
35.87379837 -78.56719971
35.87654877 -78.57553864
35.74732971 -78.88921356
35.72460175 -78.82592773
35.74697113 -78.89096832
35.0773201 -78.95848083
35.06808853 -78.95490264999999
35.06863022 -78.95738983
35.41809082 -77.93565369
35.41094971 -77.89723205999999
35.41970825 -77.93396758999999
35.47637177 -77.44413757
35.54545975 -77.46006011999999
35.54650879 -77.46392059
35.88766861 -77.5475769
35.88747025 -77.53388977
35.88523102 -77.54763031
35.4004097 -82.50956726
35.39855957 -82.50756072999999
35.21556854 -82.44576263
34.57593155 -77.90422821
34.57810974 -77.90167236000001
34.44137955 -77.87329865
35.14810944 -80.89556885
35.14878845 -80.89698792
35.13825989 -80.90618895999999
36.07540131 -76.61475372
36.07400131 -76.6129837
36.06882858 -76.62809753000001
35.82036972 -77.06545258
35.83890915 -77.04786682
35.81797028 -77.06488037
35.86695099 -76.61155701
35.86386108 -76.60899353000001
35.8925705 -76.53740692
36.40911865 -80.49899292000001
36.40761948 -80.49929047000001
36.39999008 -80.49062347
35.33906174 -82.44268799
35.3432312 -82.43766785
35.29727936 -82.40821074999999
35.6009407 -83.00628662
35.56903839 -82.95771027000001
35.60430908 -83.00655365
35.82236099 -79.57393646
35.82558823 -79.57704926
35.8147583 -79.55506133999999
35.73484039 -81.52993011
35.73345947 -81.52916718
35.72986984 -81.54392242
36.06216812 -79.85958099
36.05685043 -79.89041138
36.06127167 -79.85848236
36.29288864 -76.29995728
36.29240036 -76.3036499
36.37287903 -76.30683899
35.65930939 -77.36396790000001
35.66072083 -77.36316681
35.62878036 -77.43177795
35.44683838 -80.61029053
35.44544983 -80.60794067
35.4637413 -80.58660125999999
35.40940857 -80.85649872
Dealer Name
Dealer Address
State
Huntersville Ford
13825 Statesville Road,Huntersville,NC,28078
NC
Huntersville Ford
13825 Statesville Road,Huntersville,NC,28078
NC
Jacky Jones Ford of Hayesville, Inc. 1493 Highway 64 West,Hayesville,NC,28904
NC
Jacky Jones Ford of Hayesville, Inc. 1493 Highway 64 West,Hayesville,NC,28904
NC
Jacky Jones Ford of Hayesville, Inc. 1493 Highway 64 West,Hayesville,NC,28904
NC
Joe Maus Ford
738 Highway 27 East,Albemarle,NC,28001
NC
Joe Maus Ford
738 Highway 27 East,Albemarle,NC,28001
NC
Joe Maus Ford
738 Highway 27 East,Albemarle,NC,28001
NC
Jones Ford
2410 Ocean Highway West,Shallotte,NC,28470
NC
Jones Ford
2410 Ocean Highway West,Shallotte,NC,28470
NC
Jones Ford
2410 Ocean Highway West,Shallotte,NC,28470
NC
Keith Hawthorne Ford
617 N. Main Street,Belmont,NC,28012
NC
Keith Hawthorne Ford
617 N. Main Street,Belmont,NC,28012
NC
Keith Hawthorne Ford
617 N. Main Street,Belmont,NC,28012
NC
Ken Wilson Ford
769 Champion Drive,Canton,NC,28716
NC
Ken Wilson Ford
769 Champion Drive,Canton,NC,28716
NC
Ken Wilson Ford
769 Champion Drive,Canton,NC,28716
NC
Kenly Ford, Inc.
500 South Gardner Avenue,Kenly,NC,27542
NC
Kenly Ford, Inc.
500 South Gardner Avenue,Kenly,NC,27542
NC
Kenly Ford, Inc.
500 South Gardner Avenue,Kenly,NC,27542
NC
King Ford
2450 West Highway 64,Murphy,NC,28906
NC
King Ford
2450 West Highway 64,Murphy,NC,28906
NC
King Ford
2450 West Highway 64,Murphy,NC,28906
NC
Knapheide Truck
532 Three Sisters Road,Knightdale,NC,27545
NC
Knapheide Truck
3572 Fieldstone Trace,Midland,NC,28107
NC
Knapheide Truck
532 Three Sisters Road,Knightdale,NC,27545
NC
Knapheide Truck
3572 Fieldstone Trace,Midland,NC,28107
NC
Knapheide Truck
532 Three Sisters Road,Knightdale,NC,27545
NC
Knapheide Truck
3572 Fieldstone Trace,Midland,NC,28107
NC
Knapheide Truck Equipment Company3613
Midsouth
Jones Sausage Rd.,Garner,NC,27529
NC
Knapheide Truck Equipment Company3613
Midsouth
Jones Sausage Rd.,Garner,NC,27529
NC
Knapheide Truck Equipment Company3613
Midsouth
Jones Sausage Rd.,Garner,NC,27529
NC
LaFayette Ford, Inc.
5202 Raeford Road,Fayetteville,NC,28304
NC
LaFayette Ford, Inc.
5202 Raeford Road,Fayetteville,NC,28304
NC
LaFayette Ford, Inc.
5202 Raeford Road,Fayetteville,NC,28304
NC
Lee Ford of Wilson
4170 Raleigh Road Parkway West,Wilson,NC,27896NC
Lee Ford of Wilson
4170 Raleigh Road Parkway West,Wilson,NC,27896NC
Lee Ford of Wilson
4170 Raleigh Road Parkway West,Wilson,NC,27896NC
Leith Ford
5300 Rolesville Road,Wendell,NC,27591
NC
Leith Ford
5300 Rolesville Road,Wendell,NC,27591
NC
Leith Ford
5300 Rolesville Road,Wendell,NC,27591
NC
Lookout Ford, Inc.
5557 Highway 70 West,Morehead City,NC,28557 NC
Lookout Ford, Inc.
5557 Highway 70 West,Morehead City,NC,28557 NC
Lookout Ford, Inc.
5557 Highway 70 West,Morehead City,NC,28557 NC
Modern Ford of Boone
300 New Market Boulevard,Boone,NC,28607
NC
Modern Ford of Boone
300 New Market Boulevard,Boone,NC,28607
NC
Modern Ford of Boone
300 New Market Boulevard,Boone,NC,28607
NC
Montgomery Ford
214 South Main Street,Troy,NC,27371
NC
Montgomery Ford
214 South Main Street,Troy,NC,27371
NC
Montgomery Ford
214 South Main Street,Troy,NC,27371
NC
Montgomery Motors
214 South Main Street,Troy,NC,27371
NC
Montgomery Motors
214 South Main Street,Troy,NC,27371
NC
Montgomery Motors
214 South Main Street,Troy,NC,27371
NC
Mooresville Ford
151 East Plaza Drive,Mooresville,NC,28115
NC
Mooresville Ford
151 East Plaza Drive,Mooresville,NC,28115
NC
Mooresville Ford
151 East Plaza Drive,Mooresville,NC,28115
NC
Mountain Ford
100 Slope Street,Bryson City,NC,28713
NC
Mountain Ford
100 Slope Street,Bryson City,NC,28713
NC
Mountain Ford
100 Slope Street,Bryson City,NC,28713
NC
Paramount Ford
101 Malcolm Boulevard,Rutherford College,NC,28671
NC
Paramount Ford
101 Malcolm Boulevard,Rutherford College,NC,28671
NC
Paramount Ford
101 Malcolm Boulevard,Rutherford College,NC,28671
NC
Parkway Ford
2104 Peters Creek,Winston Salem,NC,27127
NC
Parkway Ford
2104 Peters Creek,Winston Salem,NC,27127
NC
Parkway Ford
2104 Peters Creek,Winston Salem,NC,27127
NC
Parkway Ford of Lexington
98 New Highway 64 West,Lexington,NC,27295
NC
Parkway Ford of Lexington
98 New Highway 64 West,Lexington,NC,27295
NC
Parkway Ford of Lexington
98 New Highway 64 West,Lexington,NC,27295
NC
Patriot Ford
1242 South Madison St.,Whiteville,NC,28472
NC
Patriot Ford
1242 South Madison St.,Whiteville,NC,28472
NC
Patriot Ford
1242 South Madison St.,Whiteville,NC,28472
NC
Pecheles Ford
4020 Highway 264 West,Washington,NC,27889
NC
Pecheles Ford
4020 Highway 264 West,Washington,NC,27889
NC
Pecheles Ford
4020 Highway 264 West,Washington,NC,27889
NC
Performance Ford, Inc.
213 South East Boulevard,Clinton,NC,28328
NC
Performance Ford, Inc.
213 South East Boulevard,Clinton,NC,28328
NC
Performance Ford, Inc.
213 South East Boulevard,Clinton,NC,28328
NC
Piedmont Truck Center, Inc.
412 South Regional Road,Greensboro,NC,27409
NC
Piedmont Truck Center, Inc.
412 South Regional Road,Greensboro,NC,27409
NC
Piedmont Truck Center, Inc.
412 South Regional Road,Greensboro,NC,27409
NC
PJ's Truck Bodies & Equipment Company
1560 George Perry Lee Rd,Dunn,NC,28334
NC
PJ's Truck Bodies & Equipment Company
1560 George Perry Lee Rd,Dunn,NC,28334
NC
PJ's Truck Bodies & Equipment Company
1560 George Perry Lee Rd,Dunn,NC,28334
NC
R. D. Sawyer Motor Co., Inc.
404 Hwy 64,Manteo,NC,27954
NC
R. D. Sawyer Motor Co., Inc.
404 Hwy 64,Manteo,NC,27954
NC
R. D. Sawyer Motor Co., Inc.
404 Hwy 64,Manteo,NC,27954
NC
Randy Marion Ford Lincoln, LLC
1030 Gateway Crossing Drive,Statesville,NC,28677 NC
Randy Marion Ford Lincoln, LLC
1030 Gateway Crossing Drive,Statesville,NC,28677 NC
Randy Marion Ford Lincoln, LLC
1030 Gateway Crossing Drive,Statesville,NC,28677 NC
Riverside Ford
101 East Main Street,Havelock,NC,28532
NC
Riverside Ford
101 East Main Street,Havelock,NC,28532
NC
Riverside Ford
101 East Main Street,Havelock,NC,28532
NC
Sale Ford of Kinston
1145 Highway 258 North,Kinston,NC,28504
NC
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TSB/Document ID: 21G01 S2
Replacement Service Bulletin Number:
MFR Communication Date: 2022-12-05
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
- [Notice] When you receive a used device, it may be a customer return resold by Amazon without inspection. You can exchange it for a new one through Amazon. As this situation is unavoidable, we sincerely apologize. For any issues, contacting us via Amazon's "Messages" is the best way. THINKSCAN 689BT Bidirectional Scan Tool Can Be Used Immediately After It is Turned On, Without Complicated Registration Process, Which is More Convenient & Quick.
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