NHTSA ID Number: 10228889
Manufacturer Communication Number: 21G01 S2
TSB/Document Date: 2023-01-06
Summary
Certain 2021 Model Year F-150 and Mustang
Mach-E Vehicles with Ford CoPilot360™ Active 2.0 Prep Package (Includes Ford BlueCruise Prep Kit) BlueCruise Module Programming REASON FOR THIS SUPPLEMENT • Program Terms: This program has been extended until December 31, 2023. • Service Action: Clarifications regarding Technical Information and Blue Zone. • Owner Notification Mailing Schedule: updated mail date for revised owner letter. • Owner Refunds: adding refunds for software installation done after program expiration. • Technical Information: Added steps and clarifications.
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Road Names
I-15
I-15
I-15
I-15
I-15
I-90
I-90
I-90
I-90
I-90
I-90|US-191
US-93-ALT
US-93-ALT
US-93-ALT
US-421|NC-16|Watson Brame Expy
US-421
US-421|Watson Brame Expy
I-40
I-40
I-40
US-421|NC-16|Watson Brame Expy
US-421
US-421|Watson Brame Expy
US-64-BYP|Asheboro Byp
US-64-BYP|Asheboro Byp
US-64-BYP|Asheboro Byp
I-40
I-40
I-26|US-74
US-74|Andrew Jackson Hwy
US-74|Andrew Jackson Hwy
US-74|Andrew Jackson Hwy
I-40
I-40
I-40
US-13|US-17|US-64
US-13|US-64
US-13|US-17|US-64
I-85
I-85
I-85
US-70
US-70
US-17|NC-58|US Highway 17
US-64-BYP
US-64-BYP
US-64-BYP
I-85
I-85
I-85
I-85|NC-86-TRUCK
I-85|NC-86-TRUCK
I-85|NC-86-TRUCK
I-95
I-95
I-95
US-17-BR|US-421|US-76
US-17-BR|US-421|US-76
US-17|US-74|US-76|NC-133
I-540
I-540
I-540|Northern Wake Expy
US-17|US-70
US-17|US-70
US-17|US-70
US-17|Edenton-Windsor Loop
US-17|Edenton-Windsor Loop
US-17|Edenton-Windsor Loop
US-74|Andrew Jackson Hwy
US-74|Andrew Jackson Hwy
US-74|Andrew Jackson Hwy
I-95
I-95
I-95
Shelby Byp
US-74|Andrew Southern Hwy
US-74|Andrew Southern Hwy
I-40
I-40
I-40
I-40
I-40
I-40
I-85|US-601
I-85
I-85|US-601
I-85
I-85
I-85
US-1|US-15|US-501
US-1|US-1-BYP|US-15|US-501
I-73|I-74|US-220
I-40|I-85
47.71221161 -111.6583405
47.65454865 -111.605217
48.65320969 -111.8629684
48.65320969 -111.8609924
48.59537125 -111.8628464
47.29706955 -115.0995865
47.29496002 -115.0977783
47.29616165 -115.1005936
45.83279037 -109.9098129
45.83132172 -109.9079895
45.82587051 -109.9730911
48.22589874 -114.3496323
48.22589111 -114.348053
48.2364006 -114.341301
36.14136124 -81.17491913000001
36.13792038 -81.16094208
36.13581848 -81.16148376
35.56903839 -82.95771027000001
35.6009407 -83.00628662
35.57107925 -82.95716095
36.14136124 -81.17491913000001
36.13792038 -81.16094208
36.13581848 -81.16148376
35.71680832 -79.76316833
35.67900848 -79.76567841000001
35.67694092 -79.7631073
35.55596924 -82.59948730000001
35.55826187 -82.59889221
35.53765106 -82.60209656000001
34.95035172 -79.84828949
34.95035172 -79.84828949
34.93075943 -79.83216095
34.76874161 -77.96588898
34.77008057 -77.96383667000001
34.75405884 -77.95139313
35.83890915 -77.04786682
35.82036972 -77.06545258
35.81797028 -77.06488037
36.29494095 -78.57930756
36.29692078 -78.58081055
36.27283859 -78.60778046
35.1539917 -77.33357239
35.15240097 -77.32856750000001
35.00001907 -77.23445891999999
35.96464157 -77.81822968
35.9666481 -77.81677246
35.967659 -77.83206177
35.27806091 -80.79355621000001
35.27946091 -80.79357147
35.28398895 -80.76413727000001
36.05767059 -79.10398865000001
36.05630112 -79.10427094000001
36.05982971 -79.08307648
35.2981987 -78.60050964
35.29169846 -78.60491943
35.2909317 -78.60392761
34.22597885 -77.94760132
34.23675156 -77.95909119
34.23675156 -77.95909119
35.87131882 -78.56948853
35.87374878 -78.57792664
35.87353134 -78.56848907
35.10359955 -77.08509064
35.10443115 -77.08345795
35.11180115 -77.09803008999999
36.06153107 -76.66964722
36.05858994 -76.66712189
36.07104874 -76.63137817
34.9114418 -79.79139709
34.91030121 -79.7925415
34.90962982 -79.79321289000001
35.5200882 -78.2914505
35.51890182 -78.28777313000001
35.50323868 -78.31867217999999
35.31940842 -81.56786346
35.24740982 -81.40802764999999
35.24620056 -81.40646362
35.7115593 -81.31239318999999
35.71274948 -81.31278229
35.71456146 -81.31362915
35.71868896 -81.75292969
35.71738815 -81.75174713
35.70476913 -81.78407288
35.64294052 -80.48168945
35.64197922 -80.47933197
35.63579941 -80.49092102
35.24118042 -80.93881226000001
35.24134064 -80.93890381
35.23780823 -80.92001343
35.4684906 -79.20391846
35.46910095 -79.20201874
35.29722977 -79.72695923000001
36.05916977 -79.40023804
Dealer Name
Dealer Address
State
County Motor Company, Inc.
105 Auto Park Drive,Graham,NC,27253
NC
County Motor Company, Inc.
105 Auto Park Drive,Graham,NC,27253
NC
Crescent Ford, Inc.
100 Old Winston Rd,High Point,NC,27265
NC
Crescent Ford, Inc.
100 Old Winston Rd,High Point,NC,27265
NC
Crescent Ford, Inc.
100 Old Winston Rd,High Point,NC,27265
NC
Crossroads Ford of Dunn-Benson
1700 West Cumberland St.,Dunn,NC,28334
NC
Crossroads Ford of Dunn-Benson
1700 West Cumberland St.,Dunn,NC,28334
NC
Crossroads Ford of Dunn-Benson
1700 West Cumberland St.,Dunn,NC,28334
NC
Crossroads Ford of Fuquay-Varina, Inc.
3217 North Main Street,Fuquay Varina,NC,27526 NC
Crossroads Ford of Fuquay-Varina, Inc.
3217 North Main Street,Fuquay Varina,NC,27526 NC
Crossroads Ford of Fuquay-Varina, Inc.
3217 North Main Street,Fuquay Varina,NC,27526 NC
Crossroads Ford of Henderson
1675 Dabney Drive,Henderson,NC,27536
NC
Crossroads Ford of Henderson
1675 Dabney Drive,Henderson,NC,27536
NC
Crossroads Ford of Henderson
1675 Dabney Drive,Henderson,NC,27536
NC
Crossroads Ford of Indian Trail
88 Dale Jarrett Blvd,Indian Trail,NC,28079
NC
Crossroads Ford of Indian Trail
88 Dale Jarrett Blvd,Indian Trail,NC,28079
NC
Crossroads Ford of Indian Trail
88 Dale Jarrett Blvd,Indian Trail,NC,28079
NC
Crossroads Ford of Kernersville, Inc. 1330 Highway 66 South,Kernersville,NC,27284
NC
Crossroads Ford of Kernersville, Inc. 1330 Highway 66 South,Kernersville,NC,27284
NC
Crossroads Ford of Kernersville, Inc. 1330 Highway 66 South,Kernersville,NC,27284
NC
Crossroads Ford of Lumberton
5045 Dawn Drive,Lumberton,NC,28360
NC
Crossroads Ford of Lumberton
5045 Dawn Drive,Lumberton,NC,28360
NC
Crossroads Ford of Lumberton
5045 Dawn Drive,Lumberton,NC,28360
NC
Crossroads Ford of Sanford, Inc.
3251 Highway 87 South,Sanford,NC,27332
NC
Crossroads Ford of Sanford, Inc.
3251 Highway 87 South,Sanford,NC,27332
NC
Crossroads Ford of Sanford, Inc.
3251 Highway 87 South,Sanford,NC,27332
NC
Crossroads Ford of Southern Pines 1590 U.S. Highway 1 South,Southern Pines,NC,28387
NC
Crossroads Ford of Southern Pines 1590 U.S. Highway 1 South,Southern Pines,NC,28387
NC
Crossroads Ford of Southern Pines 1590 U.S. Highway 1 South,Southern Pines,NC,28387
NC
Crossroads Ford of Wake Forest, Inc.10101 Capital Boulevard,Wake Forest,NC,27587
NC
Crossroads Ford of Wake Forest, Inc.10101 Capital Boulevard,Wake Forest,NC,27587
NC
Crossroads Ford of Wake Forest, Inc.10101 Capital Boulevard,Wake Forest,NC,27587
NC
Crossroads Ford, Inc.
1501 North Salem Street,Apex,NC,27502
NC
Crossroads Ford, Inc.
1501 North Salem Street,Apex,NC,27502
NC
Crossroads Ford, Inc.
1501 North Salem Street,Apex,NC,27502
NC
Crown Ford
256 Swain Street,Fayetteville,NC,28303
NC
Crown Ford
256 Swain Street,Fayetteville,NC,28303
NC
Crown Ford
256 Swain Street,Fayetteville,NC,28303
NC
Deacon Jones Ford
3301 McLain Street,Goldsboro,NC,27534
NC
Deacon Jones Ford
3301 McLain Street,Goldsboro,NC,27534
NC
Deacon Jones Ford
3301 McLain Street,Goldsboro,NC,27534
NC
Doug Henry Ford of Ayden
4057 Lee Street,Ayden,NC,28513
NC
Doug Henry Ford of Ayden
4057 Lee Street,Ayden,NC,28513
NC
Doug Henry Ford of Ayden
4057 Lee Street,Ayden,NC,28513
NC
Doug Henry Ford, Inc.
1901 North Main Street,Tarboro,NC,27886
NC
Doug Henry Ford, Inc.
1901 North Main Street,Tarboro,NC,27886
NC
Doug Henry Ford, Inc.
1901 North Main Street,Tarboro,NC,27886
NC
Egolf Ford of Brevard
1235 Ashville Highway,Brevard,NC,28712
NC
Egolf Ford of Brevard
1235 Ashville Highway,Brevard,NC,28712
NC
Egolf Ford of Brevard
1235 Ashville Highway,Brevard,NC,28712
NC
Fairway Ford, Inc.
444 Highway 117 Bypass South,Burgaw,NC,28425 NC
Fairway Ford, Inc.
444 Highway 117 Bypass South,Burgaw,NC,28425 NC
Fairway Ford, Inc.
444 Highway 117 Bypass South,Burgaw,NC,28425 NC
Felix Sabates Ford
7601 South Blvd.,Charlotte,NC,28273
NC
Felix Sabates Ford
7601 South Blvd.,Charlotte,NC,28273
NC
Felix Sabates Ford
7601 South Blvd.,Charlotte,NC,28273
NC
Feyer Ford of Edenton, Inc.
504 Virginia Road,Edenton,NC,27932
NC
Feyer Ford of Edenton, Inc.
504 Virginia Road,Edenton,NC,27932
NC
Feyer Ford of Edenton, Inc.
504 Virginia Road,Edenton,NC,27932
NC
Feyer Ford of Williamston
1677 US Highway 17 South,Williamston,NC,27892 NC
Feyer Ford of Williamston
1677 US Highway 17 South,Williamston,NC,27892 NC
Feyer Ford of Williamston
1677 US Highway 17 South,Williamston,NC,27892 NC
Feyer Ford, Inc.
454 Highway 64 West,Plymouth,NC,27962
NC
Feyer Ford, Inc.
454 Highway 64 West,Plymouth,NC,27962
NC
Feyer Ford, Inc.
454 Highway 64 West,Plymouth,NC,27962
NC
Foothill Ford
3220 Cook School Road,Pilot Mountain,NC,27041 NC
Foothill Ford
3220 Cook School Road,Pilot Mountain,NC,27041 NC
Foothill Ford
3220 Cook School Road,Pilot Mountain,NC,27041 NC
Four Seasons Ford Inc.
601 Duncan Hill Rd,Hendersonville,NC,28792
NC
Four Seasons Ford Inc.
601 Duncan Hill Rd,Hendersonville,NC,28792
NC
Four Seasons Ford Inc.
601 Duncan Hill Rd,Hendersonville,NC,28792
NC
Franklin Ford, Inc.
4910 Sylva Road,Franklin,NC,28734
NC
Franklin Ford, Inc.
4910 Sylva Road,Franklin,NC,28734
NC
Franklin Ford, Inc.
4910 Sylva Road,Franklin,NC,28734
NC
Freeman Ford, Inc.
4802 Highway 49 North,Liberty,NC,27298
NC
Freeman Ford, Inc.
4802 Highway 49 North,Liberty,NC,27298
NC
Freeman Ford, Inc.
4802 Highway 49 North,Liberty,NC,27298
NC
Friendship Ford of Lenoir
515 Wilkesboro Blvd. NE,Lenoir,NC,28645
NC
Friendship Ford of Lenoir
515 Wilkesboro Blvd. NE,Lenoir,NC,28645
NC
Friendship Ford of Lenoir
515 Wilkesboro Blvd. NE,Lenoir,NC,28645
NC
Green Ford
3800 West Wendover Avenue,Greensboro,NC,27407NC
3800 West Wendover Avenue,Greensboro,NC,27407NC
Green Ford
Green Ford
3800 West Wendover Avenue,Greensboro,NC,27407NC
Hall Ford Elizabeth City
1310 North Road Street,Elizabeth City,NC,27909
NC
Hall Ford Elizabeth City
1310 North Road Street,Elizabeth City,NC,27909
NC
Hall Ford Elizabeth City
1310 North Road Street,Elizabeth City,NC,27909
NC
Hastings Ford, Inc.
3013 E 10th St,Greenville,NC,27858
NC
Hastings Ford, Inc.
3013 E 10th St,Greenville,NC,27858
NC
Hastings Ford, Inc.
3013 E 10th St,Greenville,NC,27858
NC
Hilbish Motor Co
2600 S Cannon Blvd,Kannapolis,NC,28083
NC
Hilbish Motor Co
2600 S Cannon Blvd,Kannapolis,NC,28083
NC
Hilbish Motor Co
2600 S Cannon Blvd,Kannapolis,NC,28083
NC
Huntersville Ford
13825 Statesville Road,Huntersville,NC,28078
NC
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TSB/Document ID: 21G01 S2
Replacement Service Bulletin Number:
MFR Communication Date: 2022-12-05
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
- [Notice] When you receive a used device, it may be a customer return resold by Amazon without inspection. You can exchange it for a new one through Amazon. As this situation is unavoidable, we sincerely apologize. For any issues, contacting us via Amazon's "Messages" is the best way. THINKSCAN 689BT Bidirectional Scan Tool Can Be Used Immediately After It is Turned On, Without Complicated Registration Process, Which is More Convenient & Quick.
- Full Bi-Directional Control & 3000+ Active Tests: Take control and test components like actuators, fuel injectors, relays, and cooling fans in real time. You’ll quickly see if the problem is in the part itself or the control module — saving you hours of guesswork and frustrating trial-and-error.
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- Top Reasons to Choose the D7S OBD2 Scanner: XTOOL D7S car scan tool, an upgrade of XTOOL D7, offers comprehensive features for automotive technicians, workshops, and DIY enthusiasts 1. Upgraded Hardware: 2+64GB memory, rear camera, intuitive interface, foldable bracket 2. Complete Diagnostics: FCA
Autoauth, OE-level all system scan, 39+ maintenance services, 4K+ bidirectional, CANFD/DoIP protocol 3. Advanced Capabilities: ECU c0ding, PMI functions 4. Wide Compatibility: Support 10,000+ models, covering 99% vehicle brands 5. Multi-language: Available in 22+ languages, No IP Restrictions 6. 3-Year Updates: Save 300 bucks on software updates for the latest features and optimizations - 2026 Upgraded D7S Car Scanner Features: The newly 2026 D7S V2.0 scanner for car brings exciting features for advanced vehicle diagnostics and enhanced user experience 1. FCA AutoAuth: Now supports FCA SGW module for Chrysler, for Jeep, for Dodge (2018+), for Fiat (2017+), enabling faster vehicle communication without gateway restrictions 2. PMI (Offline ECU Pr0gramming): Allows for Ford, for Lincoln, and for Mazda ECU pr0gramming for new modules 3. Optimized Diagnostic Report 2.0: Personalized reports with logos and customer info for auto shops. Note: Compatibility varies by cars, please check before order
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- OE All System Diagnostic & 8 Pids Graphing: XTOOL D7S is a comprehensive all system bi directional obd2 scanner that delivers dealer-level diagnostics, completely controlling over your vehicle’s performance and health. This automotive scan tool can read and clear DTCs, view live data and ECU information, retrieve freeze frames, and perform active tests and full obd2 functions. This bi-directional scan tool can can identify your vehicle's make, model, and year information with just one click and show up to 8 PIDs live data with options for CSV viewing, playback, and recording for in-depth analysis. It is easy-to-use for both professionals and beginners, helping pinpoint issues efficiently
- 【✅Compared to BOSSCOMM IF742, IF745 Offers Full-System Diagnostics】The BOSSCOMM IF745 car diagnostic scanner is an upgraded model of IF742. In addition to supporting all OBD2 Code Reader functions and 6 reset options (ABS/EPB/SAS/BMS/Oil/Throttle), it expands diagnostics from 4 systems (Check Engine/ABS/SRS/Transmission) to vehicle All systems, including Steering, Suspension, and Body Electronics. This provides deeper, more comprehensive diagnostic capabilities.
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