NHTSA ID Number: 10228889
Manufacturer Communication Number: 21G01 S2
TSB/Document Date: 2023-01-06
Summary
Certain 2021 Model Year F-150 and Mustang
Mach-E Vehicles with Ford CoPilot360™ Active 2.0 Prep Package (Includes Ford BlueCruise Prep Kit) BlueCruise Module Programming REASON FOR THIS SUPPLEMENT • Program Terms: This program has been extended until December 31, 2023. • Service Action: Clarifications regarding Technical Information and Blue Zone. • Owner Notification Mailing Schedule: updated mail date for revised owner letter. • Owner Refunds: adding refunds for software installation done after program expiration. • Technical Information: Added steps and clarifications.
7769 Gadsden Highway,Trussville,AL,35173
AL
7769 Gadsden Highway,Trussville,AL,35173
AL
2305 South College,Auburn,AL,36832
AL
2305 South College,Auburn,AL,36832
AL
2305 South College,Auburn,AL,36832
AL
4000 Eastern Blvd.,Montgomery,AL,36116
AL
4000 Eastern Blvd.,Montgomery,AL,36116
AL
4000 Eastern Blvd.,Montgomery,AL,36116
AL
1922 2nd Ave. S.,Birmingham,AL,35233
AL
1922 2nd Ave. S.,Birmingham,AL,35233
AL
1922 2nd Ave. S.,Birmingham,AL,35233
AL
1507 S Quintard Ave,Anniston,AL,36201
AL
1507 S Quintard Ave,Anniston,AL,36201
AL
1507 S Quintard Ave,Anniston,AL,36201
AL
1551 Highway 280,Alexander City,AL,35010
AL
1551 Highway 280,Alexander City,AL,35010
AL
1551 Highway 280,Alexander City,AL,35010
AL
1618 Gilmer Ave.,Tallassee,AL,36078
AL
1618 Gilmer Ave.,Tallassee,AL,36078
AL
1618 Gilmer Ave.,Tallassee,AL,36078
AL
Golden Road,Red Bay,AL,35582
AL
Golden Road,Red Bay,AL,35582
AL
Golden Road,Red Bay,AL,35582
AL
40905 Highway 280,Sylacauga,AL,35150
AL
40905 Highway 280,Sylacauga,AL,35150
AL
40905 Highway 280,Sylacauga,AL,35150
AL
5041 Ford Parkway,Bessemer,AL,35022
AL
5041 Ford Parkway,Bessemer,AL,35022
AL
5041 Ford Parkway,Bessemer,AL,35022
AL
1103 Martin Street North,Pell City,AL,35125
AL
1103 Martin Street North,Pell City,AL,35125
AL
1103 Martin Street North,Pell City,AL,35125
AL
5801 McFarland Boulevard East,Tuscaloosa,AL,35405
AL
5801 McFarland Boulevard East,Tuscaloosa,AL,35405
AL
5801 McFarland Boulevard East,Tuscaloosa,AL,35405
AL
5859 Highway 278,Sulligent,AL,35586
AL
5859 Highway 278,Sulligent,AL,35586
AL
5859 Highway 278,Sulligent,AL,35586
AL
2500 Jordan Lane,Huntsville,AL,35816
AL
2500 Jordan Lane,Huntsville,AL,35816
AL
2500 Jordan Lane,Huntsville,AL,35816
AL
305 North Service Road,Blytheville,AR,72315
AR
305 North Service Road,Blytheville,AR,72315
AR
305 North Service Road,Blytheville,AR,72315
AR
2000 East Highland Dr.,Jonesboro,AR,72401
AR
2000 East Highland Dr.,Jonesboro,AR,72401
AR
2000 East Highland Dr.,Jonesboro,AR,72401
AR
1801 Highway 69,Trumann,AR,72472
AR
1801 Highway 69,Trumann,AR,72472
AR
1801 Highway 69,Trumann,AR,72472
AR
311 Highway 62-65 South Bypass,Harrison,AR,72601
AR
311 Highway 62-65 South Bypass,Harrison,AR,72601
AR
311 Highway 62-65 South Bypass,Harrison,AR,72601
AR
706 West Trimble,Berryville,AR,72616
AR
706 West Trimble,Berryville,AR,72616
AR
706 West Trimble,Berryville,AR,72616
AR
1900 East Main,Russellville,AR,72801
AR
1900 East Main,Russellville,AR,72801
AR
1900 East Main,Russellville,AR,72801
AR
1800 School Drive,Jacksonville,AR,72076
AR
1800 School Drive,Jacksonville,AR,72076
AR
1800 School Drive,Jacksonville,AR,72076
AR
4601 Colonel Glenn Plaza Drive,Little Rock,AR,72210
AR
4601 Colonel Glenn Plaza Drive,Little Rock,AR,72210
AR
4601 Colonel Glenn Plaza Drive,Little Rock,AR,72210
AR
863 East Collin Raye Drive,De Queen,AR,71832
AR
863 East Collin Raye Drive,De Queen,AR,71832
AR
863 East Collin Raye Drive,De Queen,AR,71832
AR
106 Hwy 63 West,Marked Tree,AR,72365
AR
106 Hwy 63 West,Marked Tree,AR,72365
AR
106 Hwy 63 West,Marked Tree,AR,72365
AR
19723 Interstate 30,Benton,AR,72015
AR
19723 Interstate 30,Benton,AR,72015
AR
19723 Interstate 30,Benton,AR,72015
AR
2400 East Service Road,West Memphis,AR,72301 AR
2400 East Service Road,West Memphis,AR,72301 AR
2400 East Service Road,West Memphis,AR,72301 AR
901 East Main Street,Melbourne,AR,72556
AR
Highway
Ramp
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Road Names
I-85|US-29|AL-15
I-85|US-280|US-29|AL-15|AL-38
I-65
I-65
I-65
I-759|Joe Ford Fwy
AL-759
I-759|Joe Ford Fwy
I-65
I-65
I-65
I-10
I-10
I-10
I-59
I-59
I-59
I-85
I-85|US-29|AL-15
I-85
I-85|Martin Luther King Jr Expy
I-85|Martin Luther King Jr Expy
I-85|Martin Luther King Jr Expy
US-280|US-31|AL-3
US-280|US-31|AL-3
I-65
I-20
I-20
I-20
I-65
I-65
I-65
I-85
I-85
I-85
I-22|US-78
I-22|US-78
I-22|US-78|AL-4
I-65
I-65
I-65
I-20|I-59
I-20|I-59|US-11|AL-5|AL-7
I-20|I-59
I-20
I-20
I-20|US-78|AL-4
I-20|I-59
I-20|I-59
I-359|US-11|AL-69|AL-7
I-22|US-78|AL-4
I-22|US-78|AL-4
I-22|US-78|AL-4
AL-255|Research Park Blvd NW
AL-255|Research Park Blvd NW
AL-255|Research Park Blvd NW
I-55
I-55
I-55
I-555|US-49|US-63
I-555|US-49|US-63
I-555|US-63|Joe N Martin Expy
I-555|US-63
I-555|US-63
I-555|US-63
US-65
US-65|MO-76
US-65|MO-76
US-65
US-65|MO-76
US-65|MO-76
I-40
I-40
I-40
US-167|US-67
US-167|US-67
US-167|US-67
I-430
I-430
I-430
I-30
I-30
I-30
I-555|US-63
I-555|US-63
I-555|US-63
I-30|US-67|US-70
I-30|US-67|US-70
I-30|US-67|US-70
I-40|I-55|US-61|US-64
I-55|US-61|US-64
I-55|US-61|US-64
US-67
32.64400101 -85.35175323
32.63262177 -85.37245941
31.27552986 -87.20472717
31.27709007 -87.20562744
31.20251083 -87.31096649
33.99438858 -86.00552368
33.99148178 -86.00295258
33.99256134 -86.03809357
31.33039093 -87.12654114
31.32928085 -87.12561798
31.27709007 -87.20562744
30.65550995 -87.9070816
30.65748024 -87.91072083
30.66218948 -87.85162354000001
33.65921021 -86.57613373
33.66275024 -86.57669067
33.63962936 -86.61681366000001
32.56005096 -85.50588226000001
32.55775833 -85.5062027
32.54666138 -85.52709197999999
32.35773087 -86.24382782000001
32.36059952 -86.24420929
32.3613205 -86.21279144
33.51913834 -86.80094147
33.50851822 -86.79196167000001
33.50469971 -86.81371307000001
33.6058197 -85.83001709
33.60395813 -85.83154297
33.61220169 -85.78637695
32.7376709 -86.54226685
32.73630142 -86.5435791
32.80173874 -86.57917023
32.429039 -85.90022277999999
32.42707062 -85.89801788
32.40755081 -85.95980072
34.22114944 -88.2594986
34.21918869 -88.25833129999999
34.19487 -88.12162017999999
33.1033783 -86.73824310000001
33.10317993 -86.74008942
33.14321899 -86.74948120000001
33.36552811 -87.00026703
33.36634827 -87.00202179
33.38673019 -86.98925018
33.60519028 -86.28150177000001
33.60879135 -86.28146362
33.60152817 -86.31986237
33.17090988 -87.52455139
33.17211151 -87.52536773999999
33.18056107 -87.55500793
34.070961 -87.97447205
34.07289124 -87.97666168000001
34.09038925 -88.00882721000001
34.75088882 -86.67131805
34.74246979 -86.66799927
34.76190948 -86.67308807000001
35.93082809 -89.87393188
35.92697144 -89.87481689000001
35.98426056 -89.87515259
35.80870819 -90.67852782999999
35.8086586 -90.66960143999999
35.80553055 -90.67862701
35.67824173 -90.55393219
35.6782608 -90.55155945
35.63243866 -90.50079346
36.61114883 -93.23129272
36.65695953 -93.22154999
36.65740967 -93.2231369
36.61114883 -93.23129272
36.65740967 -93.2231369
36.65695953 -93.22154999
35.28916168 -93.10669708
35.29241943 -93.10669708
35.28187943 -93.09332275
34.86748123 -92.12844086
34.86185074 -92.13127899
34.87213898 -92.12206268
34.71231842 -92.40312195
34.7130394 -92.40010071
34.73691177 -92.39498901
33.4745903 -94.29180907999999
33.47414017 -94.28929137999999
33.47134018 -94.31461333999999
35.5430603 -90.49511719
35.54658127 -90.49507140999999
35.62858963 -90.50090027
34.59833908 -92.55297089
34.60425186 -92.53945923000001
34.58292007 -92.57579041
35.16262054 -90.16873932
35.15245819 -90.13835143999999
35.14958954 -90.13993834999999
35.63853073 -91.24069213999999
Dealer Name
Dealer Address
State
Freedom Ford, Inc.
Freedom Ford, Inc.
Glen Sain Ford, Inc.
Glen Sain Ford, Inc.
Glen Sain Ford, Inc.
Harris Ford
Harris Ford
Harris Ford
Heartland Ford
Heartland Ford
Heartland Ford
Hope Auto Company
Hope Auto Company
Hope Auto Company
Jim Golden Ford-Lincoln, LLC
Jim Golden Ford-Lincoln, LLC
Jim Golden Ford-Lincoln, LLC
Lewis Ford Sales, Inc.
Lewis Ford Sales, Inc.
Lewis Ford Sales, Inc.
Magie Automotive
Magie Automotive
Magie Automotive
Mark Martin Ford
Mark Martin Ford
Mark Martin Ford
Mark McLarty Ford
Mark McLarty Ford
Mark McLarty Ford
McLarty Daniel Ford
McLarty Daniel Ford
McLarty Daniel Ford
Meadows Ford
Meadows Ford
Meadows Ford
Mena Ford, Inc.
Mena Ford, Inc.
Mena Ford, Inc.
Paris Ford Inc
Paris Ford Inc
Paris Ford Inc
Petrus Auto Sales
Petrus Auto Sales
Petrus Auto Sales
Randal Tyler Ford, Inc.
Randal Tyler Ford, Inc.
Randal Tyler Ford, Inc.
Randall Ford Inc
Randall Ford Inc
Randall Ford Inc
Red River Ford
Red River Ford
Red River Ford
Red River Ford of Wynne
Red River Ford of Wynne
Red River Ford of Wynne
Red Taylor Ford Inc
Red Taylor Ford Inc
Red Taylor Ford Inc
Riser Ford
Riser Ford
Riser Ford
Riser Harness Ford
Riser Harness Ford
Riser Harness Ford
Ryburn Motor Company, Inc.
Ryburn Motor Company, Inc.
Ryburn Motor Company, Inc.
Smackover Motors, Inc.
Smackover Motors, Inc.
Smackover Motors, Inc.
Smart Ford
Smart Ford
Smart Ford
Smith Ford, Inc.
Smith Ford, Inc.
Smith Ford, Inc.
Southwest Ford Lincoln
Southwest Ford Lincoln
Southwest Ford Lincoln
Springdale Ford, Inc.
Springdale Ford, Inc.
Springdale Ford, Inc.
Stephens Ford, Inc.
Stephens Ford, Inc.
Stephens Ford, Inc.
Superior Ford, Inc.
Superior Ford, Inc.
Superior Ford, Inc.
Teague Ford
Teague Ford
Teague Ford
Trotter Ford Lincoln
901 East Main Street,Melbourne,AR,72556
AR
901 East Main Street,Melbourne,AR,72556
AR
1301 Highway 49 North,Paragould,AR,72450
AR
1301 Highway 49 North,Paragould,AR,72450
AR
1301 Highway 49 North,Paragould,AR,72450
AR
3710 South Van Dyke Road,Newport,AR,72112
AR
3710 South Van Dyke Road,Newport,AR,72112
AR
3710 South Van Dyke Road,Newport,AR,72112
AR
1810 Highway 25B North,Heber Springs,AR,72543 AR
1810 Highway 25B North,Heber Springs,AR,72543 AR
1810 Highway 25B North,Heber Springs,AR,72543 AR
1400 North Hervey,Hope,AR,71801
AR
1400 North Hervey,Hope,AR,71801
AR
1400 North Hervey,Hope,AR,71801
AR
790 California Avenue,Camden,AR,71701
AR
790 California Avenue,Camden,AR,71701
AR
790 California Avenue,Camden,AR,71701
AR
3373 North College Avenue,Fayetteville,AR,72703 AR
3373 North College Avenue,Fayetteville,AR,72703 AR
3373 North College Avenue,Fayetteville,AR,72703 AR
948 Highway 287,Morrilton,AR,72110
AR
948 Highway 287,Morrilton,AR,72110
AR
948 Highway 287,Morrilton,AR,72110
AR
1601 Batesville Blvd.,Batesville,AR,72501
AR
1601 Batesville Blvd.,Batesville,AR,72501
AR
1601 Batesville Blvd.,Batesville,AR,72501
AR
4400 Landers Road,North Little Rock,AR,72117
AR
4400 Landers Road,North Little Rock,AR,72117
AR
4400 Landers Road,North Little Rock,AR,72117
AR
2609 South Walton Boulevard,Bentonville,AR,72712 AR
2609 South Walton Boulevard,Bentonville,AR,72712 AR
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TSB/Document ID: 21G01 S2
Replacement Service Bulletin Number:
MFR Communication Date: 2022-12-05
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
- [Notice] When you receive a used device, it may be a customer return resold by Amazon without inspection. You can exchange it for a new one through Amazon. As this situation is unavoidable, we sincerely apologize. For any issues, contacting us via Amazon's "Messages" is the best way. THINKSCAN 689BT Bidirectional Scan Tool Can Be Used Immediately After It is Turned On, Without Complicated Registration Process, Which is More Convenient & Quick.
- Full Bi-Directional Control & 3000+ Active Tests: Take control and test components like actuators, fuel injectors, relays, and cooling fans in real time. You’ll quickly see if the problem is in the part itself or the control module — saving you hours of guesswork and frustrating trial-and-error.
- Advanced ECU Coding Capabilities: Handle module matching and hidden feature activation with confidence. When you replace an ECU or want to customize settings, this obd2 scanner diagnostic bi directional tool gives you the professional-level capabilities you need without the dealership price tag.
- 34+ Useful Reset and Maintenance Functions: Complete everyday service tasks smoothly with a wide range of helpful reset and maintenance functions. Whether you’re keeping up with regular upkeep or tackling a specific job, this scanner makes maintenance simpler and less stressful for both DIYers and pros.
- Comprehensive Full System Diagnostics: Diagnose every major system — Engine, Transmission, ABS, SRS, TPMS, and more — all in one place. Finally stop wondering if you’re missing something important; get the full picture and clear codes with ease.
- Top Reasons to Choose the D7S OBD2 Scanner: XTOOL D7S car scan tool, an upgrade of XTOOL D7, offers comprehensive features for automotive technicians, workshops, and DIY enthusiasts 1. Upgraded Hardware: 2+64GB memory, rear camera, intuitive interface, foldable bracket 2. Complete Diagnostics: FCA
Autoauth, OE-level all system scan, 39+ maintenance services, 4K+ bidirectional, CANFD/DoIP protocol 3. Advanced Capabilities: ECU c0ding, PMI functions 4. Wide Compatibility: Support 10,000+ models, covering 99% vehicle brands 5. Multi-language: Available in 22+ languages, No IP Restrictions 6. 3-Year Updates: Save 300 bucks on software updates for the latest features and optimizations - 2026 Upgraded D7S Car Scanner Features: The newly 2026 D7S V2.0 scanner for car brings exciting features for advanced vehicle diagnostics and enhanced user experience 1. FCA AutoAuth: Now supports FCA SGW module for Chrysler, for Jeep, for Dodge (2018+), for Fiat (2017+), enabling faster vehicle communication without gateway restrictions 2. PMI (Offline ECU Pr0gramming): Allows for Ford, for Lincoln, and for Mazda ECU pr0gramming for new modules 3. Optimized Diagnostic Report 2.0: Personalized reports with logos and customer info for auto shops. Note: Compatibility varies by cars, please check before order
- 39+ Services/Resets/Adaptations/Relearns/Calibrations: XTOOL D7S full system car scanner diagnostic tool tackles 99% of common car issues through its 36+ special functions, including Oil Reset, EPB, SAS, BMS, Throttle Reset, Injector C0ding, ABS Bleed, TPMS Reset, Power Balance, etc and also covers specific-vehicle functions like Crank Sensor Relearn, ABS Initialization, Cylinder Power Balance, Fuel Trim Reset, Idle Relearn etc. This car diagnostic scanner enhances efficiency, making repairs and maintenance hassle-free. Tip: DO NOT for All vehicles, please check compatibility first
- Cost-effective ECU C0ding Scan Tool for Specific Brands: Enhance your vehicle's performance with XTOOL D7S! This obd2 scanner all systems bidirectional offers advanced capabilities at an affordable price, supports online for BMW, for Benz and offline for BENZ, for MIT, along with PMI functions for Ford, for Mazda, and for Lincoln. Ideal for technicians and DIY enthusiasts, this automotive scanner diagnostic tool optimizes vehicle performance and enhances the driving experience. Note: Not for all cars and modules, please send car VIN to check the compatibility before purchase
- OE All System Diagnostic & 8 Pids Graphing: XTOOL D7S is a comprehensive all system bi directional obd2 scanner that delivers dealer-level diagnostics, completely controlling over your vehicle’s performance and health. This automotive scan tool can read and clear DTCs, view live data and ECU information, retrieve freeze frames, and perform active tests and full obd2 functions. This bi-directional scan tool can can identify your vehicle's make, model, and year information with just one click and show up to 8 PIDs live data with options for CSV viewing, playback, and recording for in-depth analysis. It is easy-to-use for both professionals and beginners, helping pinpoint issues efficiently
- 【✅Compared to BOSSCOMM IF742, IF745 Offers Full-System Diagnostics】The BOSSCOMM IF745 car diagnostic scanner is an upgraded model of IF742. In addition to supporting all OBD2 Code Reader functions and 6 reset options (ABS/EPB/SAS/BMS/Oil/Throttle), it expands diagnostics from 4 systems (Check Engine/ABS/SRS/Transmission) to vehicle All systems, including Steering, Suspension, and Body Electronics. This provides deeper, more comprehensive diagnostic capabilities.
- 【✨10 OBD2 Functions】The BOSSCOMM IF745 scan tool’s DTC Lookup instantly translates fault codes into user-friendly explanations, its I/M Readiness feature streamlines emissions testing with a single tap, and Freeze Frame lets you pinpoint the exact moment of a fault for in-depth root-cause diagnosis. Combined with a live data dashboard and advanced diagnostics (O2S, OBMon, EVAP), it delivers comprehensive insights for confident troubleshooting.
- 【✨Deep Diagnostics for All Vehicle System Modules】Beyond code reading/clearing and ECU information retrieval, our all-in-one data stream feature lets you inspect all current fault codes and their locations across the vehicle’s systems. This vehicle code reader helps you turn off dashboard warning lights and perform a comprehensive self-check of your car at home—no more back-and-forth trips to the repair shop or hefty inspection fees.
- 【✨6 Essential Resets: ABS Bleeding, Oil, EPB, SAS, Throttle, BMS】The BOSSCOMM IF745 obd2 scanner diagnostic tool swiftly purges air from brake lines to restore braking sensitivity, fine-tunes maintenance cycles to eliminate false alerts, resolves parking brake issues with one-click control, recalibrates steering sensors for stability, optimizes engine idling/acceleration for smoother performance, and deeply resets battery systems to extend lifespan and range via precise parameter adjustments.❗NOTE: Does NOT support bidirectional control, coding, or programming.
- 【✨10,000+ Car Models, AutoVIN, 13 Languages】The BOSSCOMM IF745 vehicle scanner diagnostic tool covers 73+ global car brands and offers support in 13 languages, making it perfect for DIYers, auto mechanics, or as a thoughtful gift. With a single-click AutoVIN feature, it instantly retrieves vehicle serial numbers, streamlining diagnostics for users globally. This adaptable tool balances user-friendliness with precision, catering to both personal and professional requirements.✅Unsure about compatibility? Compatibility will vary on vehicles' model and year, pls reach us via 📧 [email protected] 📧 before purchase.
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