April 2016
Dealer Service Instructions for:

Emissions Recall R69
Selective Catalytic Reduction Catalyst
Effective immediately all repairs on involved vehicles are to be performed
according to this recall. Service Bulletin 18-064-15 is no longer applicable for
vehicles involved in this recall. Those vehicles that have already had this repair
performed, as determined by our warranty records, have been excluded from
this recall.
Models

2014

(WK)

Jeep Grand Cherokee

2014

(DS)

RAM Truck (1500 Series)

NOTE: This recall applies only to the above vehicles equipped with a 3.0L diesel
engine (sales code EXF)
IMPORTANT: Some of the involved vehicles may be in Dealer vehicle
inventory. Dealers should complete this recall service on these vehicles before
retail delivery. Involved vehicles can be determined by using the VIP inquiry
process.

Subject
The Selective Catalytic Reduction (SCR) catalyst on about 11,400 of the above
vehicles is experiencing washcoat degradation, which may lead to the exceedance of
exhaust emission standards.

 Copyright 2016, FCA US LLC, All Rights Reserved

(tdb)

Emissions Recall R69 - Selective Catalytic Reduction Catalyst

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Repair
The SCR catalyst must be replaced.

Parts Information
IMPORTANT: Due to the small number of involved vehicles, no parts will be
distributed to involved dealers. Parts may be ordered as needed to support
scheduled repairs.
Part Number

Description

68243268AB

Converter, SCR Catalyst (WK 4WD only)

68243267AB

Converter, SCR Catalyst (WK 2WD only)

68263789AB

Converter, SCR Catalyst (DS vehicles with 140 inch
wheelbase)

68263790AB

Converter, SCR Catalyst (DS vehicles with 149 inch
wheelbase)

68160679AB

Gasket, SCR Catalyst

68234976AA

Gasket, Diesel Exhaust Fluid (DEF) Injector

06105052AA

Bolt, SCR Catalyst Fastener (Qty. 3)

06506619AA

Nut, SCR Catalyst Fastener (Qty. 3)

Parts Return
No parts return required for this campaign.

Emissions Recall R69 - Selective Catalytic Reduction Catalyst

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Special Tools
The following special tools are required to perform this repair:
 NPN

wiTECH VCI Pod Kit

 NPN

Laptop Computer

 NPN

wiTECH Software

Service Procedure

A. Replace The Selective Catalytic Reduction (SCR) catalyst
WARNING: If torches are used when servicing the exhaust system, do not
allow any flame near the fuel lines or the fuel tank. Failure to follow these
instructions may result in possible serious or fatal injury.

1. Disconnect and isolate the negative battery cable.

2. Raise and support the vehicle using a suitable lift.
 For (WK) Jeep Grand Cherokee, continue with Section B. (WK) Jeep Grand
Cherokee.
 For (DS) RAM 1500 Pickup, continue with Section C. (DS) RAM 1500 Pickup.

Emissions Recall R69 - Selective Catalytic Reduction Catalyst

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Service Procedure (Continued)

B. (WK) Jeep Grand Cherokee

UNDERBODY SPLASH
SHIELD FASTENERS

1. If equipped with an underbody
splash shield, remove and save
the fasteners and the shield
(Figure 1).
NOTE: If equipped with a skid
plate, removal process is
similar.
UNDERBODY SPLASH
SHIELD

2. If equipped with a transmission
closeout panel, remove and save
the fasteners and the panel
(Figure 2).
NOTE: If equipped with a skid
plate, removal process is
similar.

Figure 1 – Engine Closeout Panel

TRANSMISSION CLOSEOUT
PANEL FASTENERS

3. If equipped with a transfer case
skid plate, remove and save the
fasteners and skid plate.

TRANSMISSION
CLOSEOUT PANEL

Figure 2 – Transmission Closeout Panel

Emissions Recall R69 - Selective Catalytic Reduction Catalyst

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Service Procedure (Continued)
4. Saturate exhaust system fasteners with MOPAR rust penetrating lubricant or
equivalent before proceeding to provide adequate time for lubricant penetration
before exhaust component removal. Be sure to saturate the SCR catalyst flange
fasteners, Diesel Exhaust Fluid (DEF) injector clamp fastener, and tailpipe to
SCR catalyst clamp (Figure 3).
SCR CATALYST
FLANGE FASTENERS

DEF FLUID INJECTOR
CLAMP FASTENER

TAILPIPE TO SCR
CATALYST CLAMP

Figure 3 – Saturate Exhaust Fasteners with Penetrating Lubricant

Emissions Recall R69 - Selective Catalytic Reduction Catalyst

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Service Procedure (Continued)
5. Disconnect the green SCR
exhaust temperature sensor
wire harness connector located
between the exhaust particulate
filter and the transmission
(Figure 4).

TEMPERATURE SENSOR
WIRE HARNESS CONNECTOR

TRANSMISSION
OIL PAN

EXHAUST
PARTICULATE FILTER

Figure 4 – Exhaust Temperature Sensor

6. Disconnect the Diesel Exhaust
Fluid (DEF) injector wire
harness connector (Figure 5).

DEF
INJECTOR

DEF INJECTOR WIRE
HARNESS CONNECTOR

SCR CATALYST

Figure 5 – DEF Injector Harness

Emissions Recall R69 - Selective Catalytic Reduction Catalyst

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Service Procedure (Continued)
7. Remove and save the heat
shielding cover from the DEF fluid
supply line fitting (Figure 6).

8. Disconnect the DEF fluid supply
line quick connect fitting from the
DEF injector (Figure 6).

9. Remove and save the four
fasteners from the rear propeller
shaft heat shield. Then remove and
save the heat shield (Figure 7).

SCR CATALYST

DEF FLUID SUPPLY
LINE QUICK
CONNECT FITTING

DEF
INJECTOR

HEAT
SHIELDING
COVER

Figure 6 – DEF Injector Fitting
HEAT SHIELD
FASTENERS

NITROGEN OXIDES
AND PARTICULATE
MATTER SENSOR
MODULES

REAR PROPELLER
SHAFT HEAT SHIELD

Figure 7 – Rear Propeller Shaft Heat Shield

Emissions Recall R69 - Selective Catalytic Reduction Catalyst

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Service Procedure (Continued)
10. Remove and save the two nuts
from the Oxides of Nitrogen
(NOx) sensor module cover.
Then remove and save the
cover (Figure 8).

NOTE: DO NOT disconnect
the NOx sensor wire harness
connector from the NOx
sensor module.
ONLY
disconnect the vehicle wire
harness from the NOx sensor
module (Figure 9).

11. Disconnect the vehicle wire
harness connector from the NOx
sensor module. Then remove
the module from the module
bracket (Figure 9).

NOX SENSOR
MODULE COVER

NOX SENSOR
MODULE COVER
NUTS

Figure 8 – NOx Sensor Module Cover

MODULE
BRACKET NUTS

12. Remove and save the two nuts
from the module bracket. Then
remove the bracket from the
vehicle frame (Figure 9).
NOX SENSOR
MODULE

VEHICLE WIRE HARNESS
CONNECTOR

Figure 9 – NOx Sensor Module

Emissions Recall R69 - Selective Catalytic Reduction Catalyst

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Service Procedure (Continued)
13. Disconnect the vehicle wire harness connector from the Particulate Matter (PM)
sensor (Figure 10).
NOTE: DO NOT disconnect the PM sensor wire harness connector from
the PM sensor module. ONLY disconnect the vehicle wire harness from
the PM sensor module (Figure 10).

14. Remove and save the two nuts from the PM sensor module. Then remove the
PM sensor module from the module bracket (Figure 10).

PM SENSOR
MODULE

PM SENSOR
MODULE NUTS

MODULE
BRACKET

VEHICLE WIRE
HARNESS CONNECTOR

Figure 10 – PM Sensor Module

Emissions Recall R69 - Selective Catalytic Reduction Catalyst

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Service Procedure (Continued)
15. Release the three wire harness
retainers that secure the PM
sensor and NOx sensor wire
harness to the vehicle body
(Figure 11).

PM SENSOR

NOX SENSOR

WIRE HARNESS RETAINERS

Figure 11 – Wire Harness Retainers

16. Route the PM sensor and NOx
sensor modules over to the SCR
catalyst and secure the wire
harness and modules to the SCR
catalyst for removal with SCR
catalyst later in the procedure
(Figure 12).

SCR CATALYST

NOx AND PM MODULES
WITH WIRE HARNESS

Figure 12 – Wire Harness with Modules

Emissions Recall R69 - Selective Catalytic Reduction Catalyst

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Service Procedure (Continued)
17. Loosen the tailpipe clamp (Figure 13).

18. Release the isolators and ground strap from the tailpipe and resonator assembly
hanger rods (Figure 13).

NOTE: Assistance
recommended.

with

exhaust

system

component

removal

is

19. Separate the tailpipe and resonator assembly from the SCR catalyst then
remove and save the tailpipe and resonator assembly (Figure 13).

EXHAUST SYSTEM
ISOLATORS

TAILPIPE
CLAMP

EXHAUST SYSTEM
ISOLATORS

Figure 13 – Tailpipe and Resonator Assembly

GROUND STRAP

Emissions Recall R69 - Selective Catalytic Reduction Catalyst

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Service Procedure (Continued)
20. Remove and save the three SCR catalyst flange nuts (Figure 14).
NOTE: If any of the three particulate filter studs break that secure the
SCR catalyst, all three studs must be replaced with the bolts and nuts
provided in the parts section of this recall.
21. Release the isolator from the SCR catalyst hanger rod (Figure 14).
22. Remove the SCR catalyst from the vehicle and place on a suitable bench for
sensor transfer (Figure 15).
SCR CATALYST

SCR CATALYST