Emissions Recall R69 - Selective Catalytic Reduction Catalyst

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Service Procedure (Continued)
15. Loosen the muffler exhaust
clamp nuts (Figure 28).

MUFFLER
ISOLATORS

MUFFLER

16. Release the isolators from the
muffler
hanger
rods
(Figure 28).

17. Separate the muffler from the
SCR catalyst. Then remove
and save the muffler
(Figure 28).

MUFLER CLAMP

SCR CATALYST

Figure 28 – Muffler

SCR CATALYST
ISOLATOR BOLTS

SCR CATALYST

18. Remove and save the two
bolts securing the SCR
catalyst isolator to the vehicle
frame (Figure 29).

VEHICLE FRAME

SCR CATALYST
ISOLATOR

Figure 29 – SCR Catalyst Isolator

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Service Procedure (Continued)
19. Remove and save the three
SCR catalyst flange nuts
(Figure 30).

SCR CATALYST
FLANGE NUTS

NOTE: If any of the three
particulate filter studs break
that secure the SCR catalyst,
all three studs must be
replaced with the bolts and
nuts provided in the parts
section of this recall.

20. Release the isolator from the
SCR catalyst hanger rod
(Figure 31).

Figure 30 – SCR Catalyst Flange

SCR CATALYST
ISOLATORS

21. Remove the SCR catalyst from
the vehicle and place on a
suitable bench for transfer of
sensors
and
components
(Figure 32).

SCR CATALYST

Figure 31 – SCR Catalyst Isolators

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Service Procedure (Continued)
22. Use the following procedure to transfer the Particulate Matter (PM) sensor with
module from the original SCR catalyst to the NEW SCR catalyst (Figure 32).
NOTE: DO NOT use a torch as a heat source.
a. Use a six sided crowfoot wrench to remove the PM sensor from the SCR
catalyst
b. If the PM sensor fails to loosen, use a torque wrench set to 118 ft. lbs.
(160 N·m) and loosen the PM sensor.
c. If the PM sensor is still not loose after applying 118 ft. lbs. (160 N·m), then
use a heat gun to heat the PM sensor boss for 1 minute at 842° F (450° C).
d. Install the PM sensor into the NEW SCR catalyst and tighten to 44 ft. lbs.
(60 N·m.).

23. Use the following procedure to transfer the NOx sensor with module from the
original SCR catalyst to the NEW SCR catalyst (Figure 32).
NOTE: DO NOT use a torch as a heat source.
a. Use a six sided crowfoot wrench to remove the NOx sensor from the SCR
catalyst
b. If the NOx sensor fails to loosen, use a torque wrench set to 118 ft. lbs.
(160 N·m) and loosen the PM sensor.
c. If the NOx sensor is still not loose after applying 118 ft. lbs. (160 N·m), then
use a heat gun to heat the PM sensor boss for 1 minute at 842° F (450° C).
d. Install the NOx sensor into the NEW SCR catalyst and tighten to 41 ft. lbs.
(55 N·m).

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Service Procedure (Continued)
24. Use the following procedure to transfer the exhaust gas temperature sensor
from the original SCR catalyst to the NEW SCR catalyst (Figure 32).
CAUTION: The exhaust gas temperature sensor requires care when
removing, handling and installing. The exhaust gas temperature sensor is
sensitive to knocks and bending. Do NOT drop the sensor. Failure to
follow these instructions may result in damage to the exhaust gas
temperature sensor.
a. Use a six sided crowfoot wrench to remove the exhaust gas temperature
sensor from the SCR catalyst.
b. Install the exhaust gas temperature sensor into the NEW SCR catalyst and
tighten to 35 ft. lbs. (47 N·m).
25. Transfer the isolator to the NEW SCR catalyst (Figure 32).
PM SENSOR

NOX SENSOR

SCR CATALYST

ISOLATOR

TEMPERATURE SENSOR

DEF INJECTOR

Figure 32 – Selective Catalytic Reduction (SCR) Catalyst Assembly

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Service Procedure (Continued)
26. Use the following procedure to transfer the DEF injector from the original SCR
catalyst to the NEW SCR catalyst (Figure 32).

a. Loosen the DEF injector
clamp and remove the DEF
injector from the SCR catalyst
(Figure 33).

NOTE: Hot water may be
used to dissolve DEF crystal
buildup if the DEF injector
requires cleaning.

b. Inspect the opening of the
DEF injector and make sure it
is NOT plugged or restricted
with buildup of DEF crystals.
If the DEF injector opening is
plugged or restricted, clean as
necessary (Figure 34).

DEF INJECTOR CLAMP

DEF INJECTOR

Figure 33 – DEF Injector
DEF INJECTOR

c. Remove and discard the DEF
injector gasket then install a
NEW DEF injector gasket
(Figure 34).

d. Install the DEF injector onto
the SCR catalyst. Tighten the
clamp to 44 in. lbs. (5 N·m)
(Figure 33).

DEF CRYSTAL
BUILDUP

DEF INJECTOR GASKET

Figure 34 – DEF Injector Gasket

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Service Procedure (Continued)
SCR CATALYST
GASKET

27. Remove and discard the used
SCR
catalyst
gasket
(Figure 35).
28. Clean the particulate filter
flange gasket sealing surface
(Figure 35).
29. Install a NEW SCR catalyst
gasket (Figure 35).
30. Position the NEW SCR
catalyst onto the particulate
filter flange and install the
three flange nuts finger tight
(Figure 30).

PARTICULATE
FILTER FLANGE

Figure 35 – SCR Catalyst Gasket
31. Install the isolators onto the
SCR catalyst hanger rods (Figure 31).
32. Install the two bolts securing the SCR catalyst isolator to the vehicle frame.
Tighten the bolts to 21 ft. lbs. (28 N·m) (Figure 29).
33. Tighten the SCR catalyst flange nuts to 24 ft. lbs. (32 N·m) (Figure 30).
34. Install the muffler with clamps loosely to the SCR catalyst to permit proper
alignment of all parts (Figure 28).
35. Install the isolators onto the muffler hanger rods (Figure 28).
36. Tighten the muffler clamp to 41 ft. lbs. (55 N·m) (Figure 28).
37. Install the tailpipe(s) loosely to the muffler to permit proper alignment of all
parts (Figure 27).
38. Install the isolator(s) onto the tailpipe hanger rod(s) (Figure 27).

Emissions Recall R69 - Selective Catalytic Reduction Catalyst

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Service Procedure (Continued)
39. Check the exhaust system for proper alignment and for any contact with other
vehicle components. A minimum of 1.0 in. (25 mm) is required between the
exhaust system and other vehicle components. Make adjustments, if needed to
achieve proper exhaust system clearance and alignment.
40. Align the tailpipe clamp and tighten to 41 ft. lbs. (55 N·m) (Figure 27).
41. Route the PM sensor module and NOx sensor module over to the module
mounting bracket.
42. Install the NOx module to the top side of the module mounting bracket and then
install the two nuts that secure the module to the bracket. Tighten the nuts to
80 in. lbs. (9 N·m) (Figure 26).
43. Connect the vehicle wire harness connector to the NOx module (Figure 26).
44. Install the PM module to the bottom side of the module mounting bracket and
then install the two nuts that secure the module to the bracket. Tighten the nuts
to 80 in. lbs. (9 N·m) (Figure 25).
45. Connect the vehicle wire harness connector to the PM module (Figure 25).
46. Install the module mounting bracket to the vehicle crossmember and then install
the three nuts that secure the bracket to the crossmember. Tighten the nuts to
8 ft. lbs. (11 N·m) (Figure 23).
47. Secure the four NOx sensor and PM sensor wire harness retainers (Figure 24).
48. Connect the DEF fluid supply line quick connect fitting to the DEF injector
(Figure 22).
49. Connect the DEF injector wire harness connector to the DEF injector
(Figure 21).
50. Connect the green exhaust temperature sensor wire harness connector located
between the exhaust particulate filter and the transmission (Figure 20).

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Service Procedure (Continued)
51. Remove support and lower the vehicle.
52. Connect the negative battery cable to the negative battery post.
53. Use the following procedure to perform the SCR catalyst reset:
a. Connect the wiTECH scan tool and start a session.
b. From the “PCM View” screen, click on the “Miscellaneous Functions” tab.
c. Perform the SCR System Catalyst Reset function.
d. Using the wiTECH scan tool, clear all Diagnostic Trouble Codes (DTCs).
54. Remove the wiTECH scan tool from the vehicle.
55. Return the vehicle to the customer.

D. Complete Proof of Correction Form for California Residents:
This recall is subject to the State of California Registration
Renewal/Emissions Recall Enforcement Program. Complete a Vehicle
Emission Recall Proof of Correction Form (Form No. 81-016-1053) and supply
it to vehicle owners residing in the state of California for proof that this recall
has been performed when they renew the vehicle registration.

Emissions Recall R69 - Selective Catalytic Reduction Catalyst

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Completion Reporting and Reimbursement
Claims for vehicles that have been serviced must be submitted on the
DealerCONNECT Claim Entry Screen located on the Service tab.
Claims
submitted will be used by FCA US LLC to record recall service completions and
provide dealer payments.
Use the following labor operation numbers and time allowances:
Labor Operation
Number

Time
Allowance

Replace SCR (WK - Grand Cherokee)

25-R6-91-82

1.2 hours

Replace SCR (DS - 1500 Pickup)

25-R6-91-83

1.4 hours

25-R6-91-51

0.2 hours

25-R6-91-61

0.2 hours

Related Operation
Replace 3 SCR catalyst flange studs
Optional Equipment
Transfer Case Skid Plate (WK - Grand Cherokee)

Add the cost of the recall parts package plus applicable dealer allowance to your claim.
NOTE: See the Warranty Administration Manual, Recall Claim Processing Section,
for complete recall claim processing instructions.

Dealer Notification
To view this notification on DealerCONNECT, select “Global Recall System” on the
Service tab, then click on the description of this notification.

Emissions Recall R69 - Selective Catalytic Reduction Catalyst

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Owner Notification and Service Scheduling
All involved vehicle owners known to FCA US LLC are being notified of the service
requirement by first class mail. They are requested to schedule appointments for this
service with their dealers. A generic copy of the owner letter is attached.
Enclosed with each owner letter is an Owner Notification postcard to allow owners
to update our records if applicable.

Vehicle Lists, Global Recall System, VIP and Dealer Follow Up
All involved vehicles have been entered into the DealerCONNECT Global Recall
System (GRS) and Vehicle Information Plus (VIP) for dealer inquiry as needed.
GRS provides involved dealers with an updated VIN list of their incomplete vehicles.
The owner’s name, address and phone number are listed if known. Completed
vehicles are removed from GRS within several days of repair claim submission.
To use this system, click on the “Service” tab and then click on “Global Recall
System.” Your dealer’s VIN list for each recall displayed can be sorted by: those
vehicles that were unsold at recall launch, those with a phone number, city, zip code,
or VIN sequence.
Dealers must perform this repair on all unsold vehicles before retail delivery.
Dealers should also use the VIN list to follow up with all owners to schedule
appointments for this repair.
Recall VIN lists may contain confidential, restricted owner name and address information that was
obtained from the Department of Motor Vehicles of various states. Use of this information is
permitted for this recall only and is strictly prohibited from all other use.

Additional Information
If you have any questions or need assistance in completing this action, please contact
your Service and Parts District Manager.
Customer Services / Field Operations
FCA US LLC

SELECTIVE CATALYTIC REDUCTION CATALYST
______________________________________________________________________________________

IMPORTANT EMISSIONS RECALL

R69

This notice applies to your vehicle (VIN: xxxxxxxxxxxxxxxxx).
Dear: (Name)
FCA has determined that certain 2014 Jeep® Grand Cherokee and RAM 1500 Pickup vehicles
equipped with a 3.0L diesel engine may exceed exhaust emissions standards.
The problem is...

The selective catalytic reduction (SCR) catalyst on your vehicle is
experiencing washcoat degradation, which may lead to the exceedance of
exhaust emission standards.

What your dealer
will do...

FCA will repair your vehicle free of charge. To do this, your dealer will
replace the SCR catalyst. The work will take about 1½ hours to complete.
However, additional time may be necessary depending on service schedules.

What you must do...

Simply contact your dealer right away to schedule a service appointment. Ask
the dealer to hold the part for your vehicle.

If you need help...

If you have questions or concerns which your dealer is unable to resolve, please
contact the FCA Group Recall Assistance Center at either fcarecalls.com or
1-800-853-1403.

California
residents…

The State of California requires the completion of emission recall repairs
prior to vehicle registration renewal. Your dealer will provide you with a
Vehicle Emission Recall Proof of Correction Form after the recall service is
performed. Be sure to save this form since the California Department of Motor
Vehicles may require that you supply it as proof that the recall has been
performed.

If you have already experienced this specific condition and have paid to have it repaired, you may visit
www.fcarecallreimbursement.com to submit your reimbursement request online or you can mail your
original receipts and proof of payment to the following address for reimbursement consideration: FCA
Customer Assistance, P.O. Box 21-8004, Auburn Hills, MI 48321-8007, Attention: Recall
Reimbursement. Once we receive and verify the required documents, reimbursement will be sent to you
within 60 days. If you’ve had previous repairs and/or reimbursement you may still need to have the recall
repair performed on your vehicle.
In order to ensure your full protection under the emission warranty provisions, it is recommended that
you have your vehicle serviced as soon as possible. Failure to do so could legally be determined to be a
lack of proper maintenance of your vehicle. Further, without this repair, your vehicle may fail a state or
local emission inspection test.
We are sorry for any inconvenience but trust that you understand our interest in clean air. Thank you for
your attention to this important matter.
Customer Services / Field Operations
FCA US LLC