NHTSA ID Number: 10218899
Manufacturer Communication Number: 22N12
TSB/Document Date: 2022-08-30
Summary
Certain 2015-2018 Model Year Edge, 2019-2020 Fusion and MKZ Vehicles Equipped with a 2.0L EcoBoost
Engine and 6F35 Transmission Rattle Noise at the Transmission Bellhousing Area – Flexplate Crack In some of the affected vehicles, a cracked flexplate may cause a rattling noise at start up and/or while driving the vehicle. The rattling noise may vary with vehicle operation and is most apparent with transmission in drive at idle speed. Some customers may also feel a powertrain vibration, encounter an inability to start the engine, or experience a loss of motive power while driving.
after-market torque converter may be used for
misc. other
other
this repair – claim as misc. other
Dealers will be notified via a DOES II communication if circumstances warrant a change in part supply strategy
and when open ordering resumes.
DG9Z-7902-H
- Or OSP
Order the parts below through normal order processing channels:
Vehicle Line Specific Parts:
Vehicle Part Number
Description
Order
Quantity
Claim Quantity
MKZ
W717071-S450
Transmission Support Insulator Studs (MKZ)
Pack of 4, 4 required
1
4
Edge
W718507-S439
Transmission Support Insulator Bolts (Edge)
Pack of 4, 1 required
1
1
MKZ
W714878-S439
Steering Column Shaft Coupler Bolt (MKZ)
Pack of 4, 1 required
1
1
Edge
W520205-S440
Transmission Support Insulator Nuts (Edge)
Pack of 4, 4 required
1
4
MKZ
W520214-S440
Ball Joint Pinch Bolt Nuts (MKZ)
Pack of 2, 2 required
1
2
RH Halfshaft Nut (MKZ)
1
Pack of 1, 1 required
To guarantee the shortest delivery time, an emergency order for parts must be placed.
MKZ
CCPZ-3B477-C
1
ATTACHMENT II
Copyright 2022 Ford Motor Company
Page 4 of 6
Customer Satisfaction Program 22N12
Certain 2015-2018 Model Year Edge, 2019-2020 Fusion and MKZ Vehicles
Equipped with a 2.0L EcoBoost Engine and 6F35 Transmission
Rattle Noise at the Transmission Bellhousing Area – Flexplate Cracks
AWD Only Parts:
Vehicle Part Number
Order
Quantity
Claim
Quantity
Driveshaft to PTU Bolts
Pack of 3, 3 required
3
3
Description
AWD
5F9Z-4682-AA
AWD
9L8Z-1177-C
RH Halfshaft Seal (4WD) - Pack of 1
1
1
AWD
CN1Z-7H424-B
Intermediate Shaft Seal – Pack of 1
1
1
AWD
CV6Z-7086-B
PTU Compression Seal – Pack of 1
1
1
AWD
CV6Z-9450-E
Tailpipe Gasket – Pack of 1
1
1
AWD
EJ7Z-6L612-A
Catalytic Converter-To-Turbocharger Gasket
(Built On 5-Apr-2016 & Through 31-Jul-2020)
Pack of 1
1
1
AWD
Tailpipe Nuts
Pack of 4, 2 required
1
2
Catalytic Converter-To-Turbocharger Nuts
(Built On 5-Apr-2016 And Through 31-Jul2020) – Pack of 4, 2 required
1
2
AWD
Upper And Lower PTU Bolts (Built On 9-Jun2015 & Through 31-Jul-2020)
1
Pack of 5, 5 required
To guarantee the shortest delivery time, an emergency order for parts must be placed.
AWD
W718250-S439
5
If Needed Parts:
Vehicle Part Number
Description
Order Quantity
Claim Quantity
All
1S7Z-6A321-B
Rear main seal
– Pack of 1, 1 if required
As Required
As Required
All
W716841-S900
Dowel Pins – Pack of 4, 2 if required
As Required
As Required
All
FB5Z-6840-A
Oil Filter Adapter Gasket
– Pack of 1
As Required
As Required
All
5L7Z-7J324-A
Transmission Fluid Cooler Line Ring
– Pack of 2, 2 if required
As Required
As Required
All
5L7Z-7D285-A
Transmission Fluid Cooler Line Seals
– Pack of 2, 2 if required
As Required
As Required
All
9L8Z-7F213-A Turbine Shaft – Pack of 1
As Required
To guarantee the shortest delivery time, an emergency order for parts must be placed.
As Required
Copyright 2022 Ford Motor Company
Customer Satisfaction Program 22N12
Certain 2015-2018 Model Year Edge, 2019-2020 Fusion and MKZ Vehicles
Equipped with a 2.0L EcoBoost Engine and 6F35 Transmission
Rattle Noise at the Transmission Bellhousing Area – Flexplate Cracks
ATTACHMENT II
Page 5 of 6
Required for all vehicles:
Part Number
Description
Order
Quantity
Claim
Quantity
W500545-S439
Ball Joint Pinch Bolt – Pack of 4, 2 required
1
2
W712146-S437
Cooler Line Bolt – Pack of 4, 1 required
1
1
W716200-S437
Cooler Line Bolt Stud – Pack of 4, 1 required
1
1
BE8Z-6731-AB
Engine Oil Filter – Pack of 1, 1 required
1
1
W520102-S442
Halfshaft Bracket Nuts – Pack of 4, 2 required
1
2
BB5Z-4B422-C
LH Halfshaft Circlip – Pack of 1, 1 required
1
1
CCPZ-3B477-B
RH Halfshaft Nut – Pack of 1, 1 required
1
1
BB5Z-1S177-C
RH Halfshaft Seal – Pack of 1, 1 required
1
1
DG9Z-7G273-B
RH Halfshaft Washer – Pack of 1, 1 required
1
1
W520215-S440
Tie Rod End Nuts – Pack of 4, 2 required
1
2
Torque Converter Nuts – Pack of 4, 4 required
1
4
BB5Z-7A098-E
Transmission Fluid Filter – Pack of 1, 1 required
1
1
W520214-S442
Ball Joint Pinch Bolt Nuts – Pack of 1, 2 required
2
2
9L8Z-7A248-C
Clutch Feed Seal (Large) – Pack of 1, 1 required
1
1
9L8Z-7A248-B
Clutch Feed Seals (Small) – Pack of 1, 4 required
4
4
1L5Z-6379-AA
Flexplate Bolts – Pack of 4, 6 required
2
6
4S4Z-3N324-AA
Halfshaft Bracket – Pack of 1
1
1
9L8Z-1177-G
LH Halfshaft Seal- Pack of 1
1
1
XL-2
Motorcraft High Temperature Nickel Anti-Seize Lubricant 8 0z.
1
0.13
Motorcraft Mercon LV Automatic Transmission Fluid (12 Quarts
per repair, 12 bottles per case)
1
12
Motorcraft Metal Surface Prep Wipes
1
0.13
Motorcraft Multi-Purpose Grease Spray
1
0.13
Motorcraft SAE 5W30 Synthetic Blend Motor Oil (1 quart per
repair)
1
1
Motorcraft Threadlock 262
1
0.13
Motorcraft Threadlock And Sealer
1
0.13
Motorcraft Ultra Silicone Sealant (1 tube per repair, 1 tube
repairs two vehicles)
1
0.50
W716457-S439
Rearward And Forward Front Subframe Bolts
– Pack of 4, 4 required
1
4
W705606-S440
Stabilizer Bar Link Lower Nuts – Pack of 1
1
2
W712961-S450B Steering Column Shaft Coupler Bolt – Pack of 1
To guarantee the shortest delivery time, an emergency order for parts must be placed.
1
1
ZC-31-B
XL-5-A
XO-5W30-Q1SP
TA-26
TA-25-B
TA-29
Copyright 2022 Ford Motor Company
Customer Satisfaction Program 22N12
Certain 2015-2018 Model Year Edge, 2019-2020 Fusion and MKZ Vehicles
Equipped with a 2.0L EcoBoost Engine and 6F35 Transmission
Rattle Noise at the Transmission Bellhousing Area – Flexplate Cracks
ATTACHMENT II
Page 6 of 6
DEALER PRICE
For latest prices, refer to DOES II.
PARTS RETENTION, RETURN, & SCRAPPING
Follow the provisions of the Warranty and Policy Manual, Section 1 - WARRANTY PARTS RETENTION AND
- 3X Stronger than the leading full synthetic*
- 10X Better high stress performance**
- 20,000 miles between oil changes***
- Viscosity breakdown as measured in Kurt Orbahn test on 5W...
- As measured in Seq IX test under high load/torque conditions...
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TSB/Document ID: 22N12
Replacement Service Bulletin Number:
MFR Communication Date: 2022-08-26
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: POWER TRAIN
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
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