35305 2E510FFF

NOTE: Refer to Warranty Bulletin 2022-12 for details regarding coolant and substitute transportation
reimbursement requirements.

 NOTICE
VIN inquiry data for this repair is provided for tracking purposes only. Kia retailers should reference
PI2107* when accessing the WebDCS system.

Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

TSB: PI2107Y/Z Soul (PS) May 2022

Page 9 of 16
SUBJECT:

ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI2107Y/Z)

WARRANTY CLAIM INFORMATION FOR:
PI2107 Y1, PI2107 Z1 and PI210S (DIAGNOSIS ONLY CLAIMS):

 IMPORTANT
REFER TO WARRANTY BULLETIN 2022-12 (PI2107Y, Z OR PI210S) FOR MODEL-SPECIFIC LABOR
OPERATIONS AND TIMES, AS WELL AS SPECIFIC CLAIM SUBMISSION PROCEDURES.
NOTE: SEE APPENDIX 1 & 2 ON PAGE 10, AND PAGE 13 FOR ADDITIONAL TECHLINE PWA
INFORMATION REQUIRED.
Flow Chart Symptom #A

Diagnostics

Repairs
R&R Knock Sensor

PI2107Y

BCT Pass
ECU Upgrade

DTC P1326
(No TL PWA Required)

Engine R&R
BCT No Pass
Engine R&R + ECU Software Update

Flow Chart Symptom #B

Diagnostics

Repairs
Inspection + Noise Check (N) (PI210S Claim)
Repairs under normal warranty coverage MAY apply.
Separate TL PWA case required

PI2107Z

Check Oil + BCT Pass

Engine Noise

Noise Check + TL PWA + Engine R&R

(TL PWA Required)

+ ECU Software Update
Check Oil + BCT
No Pass

Flow Chart Symptom #C

(TL PWA Required)

Engine R&R with TL PWA + ECU Software Update

Repairs

Check Oil Amount +

Inspection Only (PI210S Claim) – Repairs under normal

(+ 94lb.ft)

Engine No Crank

Engine R&R with TL PWA

Diagnostics
Check Crank Rotation

PI2107Z

Noise Check + TL PWA + Engine R&R

warranty coverage MAY apply – separate TL PWA case
required

Check Oil Amount +

Diagnosis Only (PI210S Claim) – Repairs under normal

Crank Rotation (- 94lb.ft)

warranty coverage MAY apply – separate TL PWA case

+ BCT Pass
Check Oil Amount +

required
Engine R&R with TL PWA

Crank Rotation (-94lb.ft)
+ BCT No Pass
Check Oil Amount +

Engine R&R + ECU Software Update with TL PWA
Engine R&R with TL PWA

Crank Rotation (+94lb.ft)
(no BCT)

Engine R&R + ECU Software Update with TL PWA

Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

TSB: PI2107Y/Z Soul (PS) May 2022

Page 10 of 16
SUBJECT:

ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI2107Y/Z)

Appendix 1 (Techline Prior Work Authorization)
Scenario

Description

Flowchart A

DTC P1326 Stored

Action Required
TL PWA required for all dealers – Video of condition
Video requirement examples below are for illustration
purposes, individual requirements will vary based upon the

Flowchart B

Engine Noise

condition reported:
• Video should be continuous and show the VIN (most
convenient VIN plate) and pan to show the engine
condition.

Engine Seized
Flowchart C

Bearing Clearance Test
or No Test

• For engine seizures, attempt to turn over engine with torque
wrench in video and exceeding 94 lb.ft.
• For hole in engine block, show hole in video.
• For severe engine noise demonstrate severity of the noise
without over accelerating (to RPM redline) the engine in
video.

Note: Additional information may be requested by the Techline agent, including but not limited to
screenshot of the stored DTC(s), ROM ID and Bearing Clearance Test (BCT) results.

Oil Level Check: (Applies to all Flowcharts B and C)
1.

Measure and record oil dip stick level.

2.

Note oil dip stick reading on the RO.

3.

If no oil is showing on dipstick, procced to Oil
Level Measurement.

Oil Level Measurement: (Flowchart C)
1.

Remove oil filler cap, remove oil drain plug
and drain oil into the supplied measuring
container SST067BUCK and check oil level.

2.

Record oil level reading.

3.

Take photo of the oil level using KDS. Attach
to Warranty Claim.
Note: Claim may be subject to charge back
if oil measurement photo is not provided
with claim submission.

Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

TSB: PI2107Y/Z Soul (PS) May 2022

Page 11 of 16
SUBJECT:

ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI2107Y/Z)

Video Instructions for Seized Engine Inspection: (Flowchart C)
Prepare the vehicle prior to the video by removing the spark plugs and drive belt as well
as setting the torque wrench to 94 lb.ft.
1.

Start video showing the dash VIN tag.

2.

Show the removed spark plugs.

3.

Show the empty spark plug holes from the
engine.

4.

Show the removed drive belt and attached
torque wrench to crank bolt.

Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

TSB: PI2107Y/Z Soul (PS) May 2022

Page 12 of 16
SUBJECT:

5.

ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI2107Y/Z)
Show the engine being cranked and torque
specification exceeding 94 lb.ft. torque.

6.

Submit video with Techline PWA case.

Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

TSB: PI2107Y/Z Soul (PS) May 2022

Page 13 of 16
SUBJECT:

ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI2107Y/Z)

Appendix 2 (Video Capture & Upload)
Note: Additional information required to open a Techline case including but not limited to
screenshot of the stored DTC(s), ROM ID and Bearing Clearance Test (BCT) results.
The Chrome™

browser should be used to access the Techline portal. Follow the steps

below to clear the default browser if it is other than Chrome™.
For KDS Tab 10.1 Tablets:
1.

Select “Settings” from the App Screen.

2.

Select the “General” tab at the top.

3.

Select “Default Applications”.

4.

If “Internet” is the default browser, select
the CLEAR button.
If “Chrome” is the default browser, further
action is not required.

5.

When opening the Techline portal, select
“Chrome” and select Always”.

Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

TSB: PI2107Y/Z Soul (PS) May 2022

Page 14 of 16
SUBJECT:

ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI2107Y/Z)

For KDS Tab S2 Tablets:
1.

Select “Settings” from the App Screen.

2.

Select “Applications”.

3.

Select “Default Applications”.

4.

Select “Browser app”.

5.

Ensure “Chrome” is selected.

Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

TSB: PI2107Y/Z Soul (PS) May 2022

Page 15 of 16
SUBJECT:

ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI2107Y/Z)

Attaching Video to a Techline Case:
1.

Open K-Support in the device Chrome™
browser or select the “Techline” button on
KDS home page.
https://ksupport.kiausa.com

2.

Open your existing Techline case for the
vehicle

requiring

a

video

capture

by

selecting the case number.

3.

Select “Attachment”.

4.

Select “Add Files”.

5.

Select “Camcorder” and the video camera
will open.

Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

TSB: PI2107Y/Z Soul (PS) May 2022

Page 16 of 16
SUBJECT:

6.

ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI2107Y/Z)
Start by recording the VIN. Ensure sun glare
is not reflecting off windows or other objects.
Without stopping the recording, capture the
area of the vehicle displaying the issue. i.e.;
•

Engine Noise – record the engine.

•

Hole In Block – record the side of the
engine with the damage.

•

Seized Engine – record a technician
trying to turn the engine over with a
torque wrench.

 NOTICE
NOTE: Ensure the video size is set to “Limit to email”. Only record the VIN and the engine
exhibiting the concern. Any additional information will increase the size of the video and
make it difficult to upload or download.
, Text box border: 1.00 pt.
7.

Stop the video when you captured what is
needed. Select “OK” to use this capture or
“RETRY” to capture the video again.

8.

Ensure a description of the recording. For
example, engine knock or smoke from
exhaust.

9.

Select “Submit Case”.

10.

Select “Yes” when the confirmation message
below appears.
Note: Selecting anything other than “Yes”
will not save the video capture.

Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

TSB: PI2107Y/Z Soul (PS) May 2022