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NHTSA ID Number: 10205871

Manufacturer Communication Number: TTB-20-001 r23

TSB/Document Date: 2022-01-04


Summary

Tips & Tricks V23 - Applicability: Multistrada V4S, MY 2021. Pg 34 : Infotainment system and user interface improvements. Pg. 35: Improvement e-mail announcements for customers.


ONLY
Panigale V2
8

Possible oil seepage
from steering
damper

ONLY
Panigale V4
9

Possible flashing of low
fuel light

SRV-TTB-20-001_Rev.21

Sachs steering
damper

In the event of oil seepage from the steering damper, fill in a Youtech request and attach a picture of the
component. Your Service Area Manager will inform you about the possible replacement of the component
under warranty; in this case, use the operation 2-999-155 (2LU – 12 minutes) present on the flat rate tables..

Low fuel
light

-

We have received some isolated claims about the flashing of low fuel light; this phenomenon is due to an
electric problem of the thermistor resulting in the validation of Error P0460 – Fuel level sensor [Short
circuit to positive or Open circuit].
Please, fill in a Youtech service request and then replace the component by ordering a new spare one Part
no. 69928751A.

STRICTLY CONFIDENTIAL

3 Nov 2021

Tips & Tricks – Panigale Family
no.

Symptom

Subject

Photo

Hirschmann

11

Possible failure to display
gears on the instrument
panel and validation of
error P0916 - Gear sensor
[Short-circuit to ground or
Open Circuit]

ONLY
Panigale V2 Bayliss
1st Championship 20th
Anniversary
Pre-delivery precaution:
check of the correct fork
setting

SRV-TTB-20-001_Rev.21

We have received some reports about the failure to display the gear engaged on the instrument panel and
the validation of the error P0916 - Gear Sensor [Short-circuit to ground or Open Circuit]. Based on the
analyses carried out, this phenomenon is due to an overheating of the gear sensor.
Two types of gear sensors have been installed on the Panigale V4 family, depending on the Model Year
(suppliers: Hirschmann and Novotechnik), which differ both for the type of wiring and the magnet placed
inside the selector drum. The two gear sensors are NOT interchangeable at all.

ONLY
Panigale V4
(all versions)

10

Notes and Indications - Corrective action

For the motorcycleseBay logo featuring the Novotechnik gear sensor, a new stronger sensor is available as a spare
part, which avoids the phenomenon described above. For the motorcycleseBay logo featuring the Hirschmann gear
sensor, refer to CR200 (SRV-TSB-20-012 bulletin). We therefore invite you to first check the type of
sensor installed on the motorcycleeBay logo and then, as a corrective action, follow the table below.

Gear sensor
Novotechnik

Models
Panigale V4 S/STD
DMH production
Panigale V4 R
DMH production
Panigale V4 S/STD
DMH and DMT production
Panigale V4 S/STD
DMH-DMT production

Model
Year

Gear
Sensor

Part no.

Corrective action

2018-2019

Novotechnik

55243522A

Order the new gear sensor part
no.55244421A as spare part

Hirschmann

55243941A

CR200
SRV-TSB-20-012

Novotechnik

55244421A

NOT necessary

2019-2020
2020
2021

During the Pre-delivery operations and always, in any case, before delivering the vehicle to the end
Customer, it is necessary to check the correct setting of the Öhlins forks featured on the “Panigale V2
Bayliss 1st Championship 20th Anniversary” as follows:
Pre-delivery
precaution

• PRELOAD
The preload must be set to +2 turns from fully open.
COMPRESSION
The compression must be set to -25 clicks from fully closed.
• REBOUND
The rebound must be set to -19 clicks from fully closed.

STRICTLY CONFIDENTIAL

3 Nov 2021

Tips & Tricks – Panigale Family
no.

Symptom

Subject

Photo

ONLY
959 Panigale
(all versions)
12

13

Possible hardening of
gear shift control with
difficulty in shifting gears
when hot

ONLY
Panigale V2
(OEM, EUR and USA
versions)
New calibration for
improved handling

SRV-TTB-20-001_Rev.21

Gear selector

Handling
improvement

-

-

Notes and Indications - Corrective action
We have received some isolated reports about a possible hardening of the gear shift when hot with
consequent difficult selection of gear ratios. Based on the analyses carried out, this phenomenon could be
due to a hardening between the gearbox sensor magnet plastic support and the relevant seat inside the
cover.
You are kindly asked to carry out the following operations:
1) Remove the gear shift cover (1) on motorcycleeBay logo LH side
2) Check for the presence of shim (2)
3) Mill the end face of the plastic cage for the selector magnet (3) shorter by 0.1 mm maximum and the
outer curved edge where it enters the bore of the cover by 0.1 mm maximum, or mill the internal
surface (4) of the cover highlighted in the figure and remove 0.1 mm maximum of material from the
end and bore of the recess. Ensure the orientation of the magnet is not changed on the shift selector or
the gear position will not be able to be determined by the sensor.

Please note that a new engine calibration is available for improved power delivery and hot start. The new
calibration will not be proposed automatically but should be installed only in case of Customer complaint.
Before and after the installation of the new calibration, it is necessary to make a LOG, from cold engine to
hot engine, of the following parameters (select them from ECU self-diagnosis - parameters - new favorite
list):
HOR A/F self-learning, VER A/F self-learning, HOR lambda correction and VER lambda correction, engine
speed [rpm], MAF target, engine temperature, atmospheric pressure, HOR MAP, VER MAP and Purge
valve - PWM.
Below are the passwords depending on the specific country version:
Calibrating
D2D1IU11GABAAI1
D2D1IU11GABBAI1

STRICTLY CONFIDENTIAL

OEM country versions
EUR + GBR + JAP + AUS + ROK2
USA + Canada

Password
PANV2TESTEUR
PANV2TESTUS

3 Nov 2021

Tips & Tricks – Panigale Family
no.

Symptom

Subject

ONLY
Superleggera V4

14

Possible mismatch
between the silencer
covers and the side half
fairings if the complete
Akrapovic racing titanium
exhaust system is
installed

Coupling
of the silencer cover and
side half fairings

ONLY
Panigale V2
15

16

Possible popping out of Sachs rear shock absorber
the dust seal on the
Sachs rear shock absorber
buffer support plug

Possible switching on of
OBD warning light on
instrument panel

SRV-TTB-20-001_Rev.21

Connector
Engine ECU

Photo

Notes and Indications - Corrective action
We have received some isolated reports about an incorrect
coupling between the silencer covers and the side half
fairings in case the complete Akrapovic racing titanium
exhaust system, supplied with the motorcycle, is installed.
In fact, it is possible to find a misalignment between the
mounting holes of the components.
To improve this coupling, it is possible to slot-drill the 4
mounting holes of the silencer covers by using a column drill
with a 6 mm drill bit and setting a high rotation speed to
prevent the fiber from flaking off.
We have received some isolated reports about the possible popping out of
the dust seal on the rear shock absorber buffer support plug.
Do NOT replace the rear shock absorber.
To avoid the phenomenon described above it is necessary to:
- apply a few drops of LOCTITE 638 on the plug, at the dust seal seat;
- place the dust seal on the plug using an open-end wrench and hold it for
a few seconds;
- carefully clean any residues of LOCTITE 638 that may have fallen
accidentally on the rod and on any other surface.
Please note that the supplier, Sachs, has introduced LOCTITE 638 during the
assembly stage from week 29-2020 (this information can be found on the
sticker on the shock absorber body).

We have received reports concerning the switching on of the OBD warning light on the instrument panel
and error validation:
• P2100 ATT injection control unit, Front bank ETC electronic throttle motor power stage (Cyl 1-2) [Open
circuit]
• P210A ATT injection control unit, Rear bank ETC electronic throttle motor power stage (Cyl 3-4) [Open circuit]
If your motorcycleeBay logo is in these conditions, we ask you to check the status of the engine ECU connector as
there may be moisture inside it and to fill out a Youtech service request attaching photos of the connector
and specifying if the motorcycleeBay logo has been washed with a pressure washer (with or without side fairings).

STRICTLY CONFIDENTIAL

3 Nov 2021

Tips & Tricks – Panigale Family
no.

Symptom

Subject

Photo

Notes and Indications - Corrective action
We would like to inform you that starting from the frame number ZDMHAATW2MB003762, a spacer and a
Teflon anti-rotation washer have been introduced at the front fixing screw of the shock absorber to prevent
possible contact between the rear shock absorber reservoir and the vertical head manifold head guard. The
contact results in a cosmetic defect only.
In case of complaints from the Customer, it is possible to proceed with the installation of spacer part no.
7111D981AA (A) and washer part no. 7131E352A (B), as shown in the figure.
We remind you to always apply the screw M10x45 (1) with Shell GADUS S2 V220 AD 2 grease and to
tighten the screw to the new torque of 47 Nm (the previous tightening torque was 45 Nm).

ONLY
Panigale V2
17

Possible contact
of Sachs
rear shock absorber
reservoir with vertical
head manifold heat guard

Sachs
rear shock absorber
reservoir

The components are available as spare parts and can be ordered.

ONLY
Panigale V4R
18

Introduction of clutch
housing with deep
anodising

SRV-TTB-20-001_Rev.21

Housing
clutch

We have received some isolated reports of possible clutch slipping, due to clutch housing indentation,
which does not allow the drive and driven plates to come back into contact with each other correctly.
This phenomenon depends on the use of the motorcycleeBay logo and the user, therefore for racing use we suggest
replacing the plates approximately every 5000km,.
We would like to inform you that the new clutch housing with deep anodizing part no. 19810671C, replacing
the natural grey one, is available as a spare part; this treatment improves the reliability of the clutch housing
reducing the damaging of the drive plates on its contact surface.

STRICTLY CONFIDENTIAL

3 Nov 2021

Tips & Tricks – Panigale Family
no.

Symptom

Subject

Photo

ONLY
Panigale V4 MY21

19

20

Error “P0919 - Gear
sensor plausibility” with
MIL warning light turning
on and/or failed display of
the engaged gear on the
instrument panel

ONLY
Panigale V4 and V4 S,
Contact between tyre and
front mudguard

Notes and Indications - Corrective action

If the error “P0919 - Gear sensor plausibility” occurs, do NOT
replace the gear sensor.
Error “P0919 - Gear
sensor plausibility”

Front mudguard

-

-

It is necessary to check that the engine control unit software
version is updated, then access the “Settings” section and
activate the “Reset of the final drive adaptive parameters”.

We have received some isolated reports on the possible
contact between the front tire and the relevant mudguard.
This contact can cause an aesthetic damage to mudguard
front side.
Please, fill in a Youtech service request and then replace the
component under warranty by ordering a new spare one as
follows:
Part no. 56416741AA
• Panigale V4:

Scheduled maintenance
Checklist update

Part no. 56416741AK

We would like to inform you that the Scheduled Maintenance Checklist, attached to the model
introduction bulletin SRV-SRB-17-012, has been updated modifying the intervention to be carried out on
the final drive chain and on the various parts of the drive system.

SUPERLEGGERA 1299
ONLY
21

Panigale V4 S:

Final drive chain

-

Given the presence of the Ergal rear sprocket and the ORAW2 520 Regina chain, the interventions have
been modified as follows:

Check final drive chain, chain sliding shoes, front and rear sprockets wear. Check final drive chain
tension, lubrication and stretch. Measured stretch value:__________ (cm)

Replace chain, chain sliding shoes, rear sprocket, front sprocket and swingarm protection plate
The latter operation must be performed every 5,000km/3,000mi.

SRV-TTB-20-001_Rev.21

STRICTLY CONFIDENTIAL

3 Nov 2021

Tips & Tricks – Panigale Family
no.

Symptom

Subject

Photo

Notes and Indications - Corrective action
We received some isolated claims about the possible breakage of the rearview mirror arm due to minor impacts.

22

Panigale MY21 - MY22
ONLY

We would like to inform you that to avoid the phenomenon described
above, new, stronger rear-view mirrors have been introduced and can be
ordered using the following part numbers:
Rear-view mirrors

Rear-view mirror upgrade

• LH rear-view mirror:
• RH rear-view mirror:

Part no. 523S0645A
Part no. 523S0655A

In the event of rear-view mirror arm breakage due to minor impacts, we ask
you to send a Youtech service request and then proceed with replacement
of the component under warranty unless otherwise advised by your
reference Service Area Manager.

ONLY
SUPERLEGGERA V4
23

Information for the
assembly of the
Akrapovič DP2 exhaust

SRV-TTB-20-001_Rev.21

Akrapovič titanium racing
full exhaust

We hereby would like to inform you that the instructions of the workshop manual for the assembly of the
Akrapovič Titanium Exhaust Kit for the involved model are currently being updated.
To install the exhaust, open a Youtech service request for support during assembly and all the necessary
information.

STRICTLY CONFIDENTIAL

3 Nov 2021

Tips & Tricks – Scrambler Family
no.

Symptom

1

ONLY
Scrambler 800
(all model versions and
MY, excluding Desert
Sled model version)

Subject

Photo

Notes and Indications - Corrective action
We have found that sometimes, during maintenance operations,
the rear brake caliper hose is not correctly positioned along the
frame due to incorrect installation by the technician during
service.

Rear brake
hose

Precautions when routing
the rear brake calliper
hose

-

Make sure that the rear brake caliper hose (yellow), passes
outside the left side cover mounting bracket with respect to the
motorcycle centerline and is fixed with the two self-locking ties
(red) as shown in the figure.
The operation of inspection and possible repositioning is very
simple and involves the disassembly of the left side cover only.
Due to a supply error, you may find brackets for soft side bags inside the accessory kit and the presence of
a pair of non-compliant M10X45 screws as they are partially threaded instead of completely threaded, as
shown in the figure.
We ask you to always check that all the kit components are present and correct before installing them and,
if the screws are not correct, order the 2 screws M10X45 part no. 77242713C (the parts in stock have been
reclaimed).
NON-COMPLIANT Screw M10X45

ONLY
Scrambler 1100
(all model versions)
2

Assembly precautions
Bracket accessory kit for
side panniers
Part no.96781361A

SRV-TTB-20-001_Rev.21

COMPLIANT Screw M10X45

123456

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TSB/Document ID: TTB-20-001 r23

Replacement Service Bulletin Number:

MFR Communication Date: 2021-12-13

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: EQUIPMENT:ELECTRICAL:INFOTAINMENT

MFR Component System:

MFR Component Subsystem:


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