NHTSA ID Number: 10200281
Manufacturer Communication Number: DSM.0001
TSB/Document Date: 2021-08-09
Summary
Blue iQ® Diagnostic Service Manual. Blue iQ system product description and operation overview including component locations and operating specifications, thermistor replacement, lists of fault code diagnostic procedures.
during vehicle
Solenoid power shorted to ground (more
than 4 A current flow)
Single thermistor above 82.2°C (180°F)
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FC
Title
Description
Common interface fault –Information only to
engine. Indicates that there is a fault in the
Hexagon Agility® system that may cause an
engine performance issue. FC 7281 is slave
to other fault codes; troubleshoot any other
faults first.
7281
Fuel System Control Module –
Condition Exists
7265
Gaseous Fuel High Pressure Shutoff Valve - Data
Valid But Below Normal Operating Range –
Moderately Severe Level
7289
Engine Gaseous Fuel Pressure Regulator Intake
Pressure Circuit –
Voltage Below Normal or Shorted to Low Source
Pressure/temperature transducer pressure
circuit shorted to ground or open for more
than 0.5 seconds
7291
Fuel Storage Compartment 1 Temperature - Data
Valid But Below Normal Operating Range –
Most Severe Level
Average thermistor temperature below
-45°C (-49°F)
7292
Fuel Storage Compartment 1 Temperature 1 Sensor
Circuit –
Voltage Above Normal or Shorted to High Source
Thermistor 1 circuit shorted to high source or
open circuit
7293
Fuel Storage Compartment 1 Temperature 1 Sensor
Circuit –
Voltage Below Normal or Shorted to Low Source
Thermistor 1 circuit shorted to ground
7294
Fuel Storage Compartment 1 Temperature 2 Sensor
Circuit –
Voltage Above Normal or Shorted to High Source
Thermistor 2 circuit shorted to high source or
open circuit
7295
Fuel Storage Compartment 1 Temperature 2 Sensor
Circuit –
Voltage Below Normal or Shorted to Low Source
Thermistor 2 circuit shorted to ground
7296
Engine Gaseous Fuel Pressure Regulator Intake
Pressure –
Data Valid But Below Normal Operating Range –
Most Severe Level
Pressure/temperature transducer pressure
below 250 psi (1.72 MPa) for more than 2.5
seconds
7298
Engine Gaseous Fuel Pressure Regulator Intake
Pressure Circuit –
Voltage Above Normal or Shorted to High Source
Pressure/temperature transducer pressure
circuit shorted to high source for more than
0.5 seconds
7299
Engine Gaseous Fuel Temperature Regulator Intake
Temperature – Data Valid But Above Normal
Operating Range –
Moderately Severe Level
Pressure/temperature transducer
temperature above 95°C (203°F) for more
than 2.5 seconds
7311
Engine Gaseous Fuel Temperature Regulator Intake
Temperature Sensor Circuit –
Voltage Above Normal or Shorted to High Source
Pressure/temperature transducer
temperature circuit shorted to high source
for more than 0.5 seconds
DSM.0001 Ver 1.0
July 20, 2021
12V Supply solenoid valve: Resistance is
below 5 ohms for more than 0.4 seconds
24V Supply solenoid valve: Resistance is
below 15 ohms for more than 0.4 seconds
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3.2. Fault Code Diagnostic Procedures
TABLE 3–1 lists all Blue iQ fault code procedures by Fault Code number(s) and the associated Hexagon Agility®
document control numbers.
TABLE 3–1. List of Blue iQ Fault Code Procedures by Document Control Number
DSM.0001 Ver 1.0
July 20, 2021
Fault Code(s)
Diagnostic
Document
Control Number
5572
DSM.0013
6845
DSM.0014
6849
DSM.0015
6857
DSM.0016
6858
DSM.0017
6947
DSM.0018
6955
DSM.0019
6958
DSM.0020
6963
DSM.0021
7194
DSM.0022
7195
DSM.0023
7264
DSM.0024
7265
DSM.0025
7281
DSM.0026
7289
DSM.0027
7291
DSM.0028
7292 and 7293
DSM.0029
7294 and 7295
DSM.0030
7296
DSM.0031
7298
DSM.0032
7299
DSM.0033
7311
DSM.0034
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Glossary of Terms
Term/Abbreviation
AUX
Definition
Hexagon Agility® term applied to any auxiliary fuel
receptacle configuration not located on the driver side
(left side) of the vehicle. Examples include the
following: passenger side (right side) fuel receptacles;
remote fuel fill receptacles mounted on the front
bumper, body side, or rear of body.
Blue iQ gauge
driver configurable in cab Blue iQ fuel system display
CAN
acronym for Controller Area Network (see)
controller area network
serial bus communication system for connecting
vehicle components and sensors for on-board
diagnostics
DAP
Drive Away Protection – safety feature preventing
engine start if fuel receptacle dust caps are not in place
or fuel filler door is not closed
datalink connector
cable connecting a PC to the vehicle OBD-II port
Derate
reduction in engine power in response to a low fuel
condition
DGE
diesel gallon equivalent – measure of natural gas
capacity as compared to diesel volume
Diagnostic Trouble Code
standard codes used to identify abnormal operating
conditions in an electronic circuit or by an electronic
component as detected by the Fuel System Control
Module (FSCM)
DTC
Diagnostic Trouble Code (see); refer also to fault code
DTE
distance to empty
Eco Mode
fleet configurable Blue iQ operating parameter to
maximize fuel system efficiency; Eco Mode is enabled
by default, but a driver may disable
Engine Gaseous Fuel Pressure
Regulator Intake Pressure Sensor
Cummins
® INSITE™ term for pressure/temperature
transducer pressure sensor
Engine Gaseous Fuel Temperature
Regulator Intake Temperature Sensor
Cummins
® INSITE™ term for pressure/temperature
transducer temperature sensor
English units
Blue iQ gauge display option for units of measure
utilizing miles for distance, psi for pressure, volume in
gallons, and temperature in Fahrenheit. Also referred to
as U.S. customary units. Compare: “metric units”
DSM.0001 Ver 1.0
July 20, 2021
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Term/Abbreviation
Definition
Failure Mode Identifier
A Failure Mode Identifier may indicate that an abnormal
operating condition has been detected. The failure
mode of the Diagnostic Trouble Code is determined by
evaluating the electronic signal from the suspect circuit.
FMIs are divided into two types: 1) codes indicating a
problem with an electronic circuit or an electronic
component has been detected, 2) codes indicating a
system event has been detected.
fault code
codes relating to improper fuel system operation stored
by the fuel system control module (FSCM)
FC
abbreviation for fault code (see); refer also to
Diagnostic Trouble Code (DTC)
FMI
acronym for Failure Mode Identifier (see)
FMM
fuel management module – comprises fuel fill, flow,
filtration, pressure regulation, and control components
and defueling components
FOD
foreign object debris
FSCM
fuel system control module – electronic FMM
component which monitors and manages fuel system
function
Fuel Storage Compartment Temperature
Sensor
Cummins
® INSITE™ term for thermistor (see)
fuel system control module electronic
FMM component which monitors and manages Blue iQ
fuel system function
Fuel Tank Receptacle Cover
Cummins
® INSITE™ term for fuel receptacle cap, fuel
receptacle cover, or, or FMM fuel door. Refer to Drive
Away Protection (DAP).
Gaseous Fuel High Pressure Shutoff
Valve
Cummins
® INSITE™ term for supply solenoid valve
(SSV)
HP
high-pressure
INSITE™
Cummins
® proprietary diagnostic tool
kPa
kilopascal – metric unit of pressure
SAE standard for CAN communication and diagnostics
among heavy-duty vehicle components
LP
low-pressure
Low Fuel
fleet-adjustable Blue iQ bottom fuel threshold to trigger
a “Low Fuel” message
Manifilter
machined Hexagon Agility® FMM component which
serves to filter impurities from fuel and—on some
systems—contains the fuel system pressure/
temperature transducer
DSM.0001 Ver 1.0
July 20, 2021
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Term/Abbreviation
Definition
metric units
Blue iQ gauge display option for International
System
units of measure utilizing kilometers for distance, kPa
for pressure, volume in liters, and temperature in
Celsius. Compare: “English units”
MPa
megapascal – metric unit of pressure
Over Temp Warning
Blue iQ gauge message indicating fuel storage
temperature has risen above normal operating levels
pressure/temperature transducer
component consisting of fuel pressure and temperature
sensors mounted in the pressure regulator (see) or
Manifilter (see)
pressure regulator
FMM flow component which reduces fuel system
pressure from cylinder storage pressure (approx. 3600
psi / 24.8 MPa) to a lower pressure usable for the
engine
psi
pounds per square inch – English unit of pressure
SPN
acronym for Suspect Parameter Number (see)
SSV
acronym for supply solenoid valve (see)
supply solenoid valve
electrical coil controlled valve in the FMM which opens
at ignition on to permit fuel flow to the engine or closes
to stop fuel flow when ignition is off
Suspect Parameter Number
unique value assigned to a particular vehicle or fuel
system fault code
thermistor
Blue iQ fuel system temperature sensor which relies
upon electrical resistance to measure temperature in
the fuel system enclosure(s)
DSM.0001 Ver 1.0
July 20, 2021
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Contact information
Hexagon Agility® Customer Care and Technical Services
Fuel system warranty or non-warranty product support may be obtained by calling or emailing Hexagon Agility® Customer
Care and Technical Services (CCTS).
Please provide your name, phone number, email address, and complete vehicle information: VIN, year, make, model,
mileage, unit number vehicle owner, and current vehicle location. A service advisor will contact you to arrange vehicle
repair or ship a part.
+1 855 500 2445
(toll-free, U.S. and Canada)
+1 949 267 7745
Parts Orders
Support
Proprietary Statement
The information provided within this document is proprietary and confidential. All prior versions, including updates and revisions forwarded separately, are
proprietary. The information provided by Hexagon Agility® to its customers and clients is solely for the use of those customers and clients. No portion of
this publication may be reproduced or distributed without express written consent of Hexagon Agility®. Hexagon Agility® reserves the right to utilize the
intellectual property contained within this publication as content for any other publication produced by Hexagon Agility®.
Trademark Notice
Hexagon® is a registered trademark of Hexagon Technology AS. Agility® is a registered trademark of Agility Fuel Solutions LLC. Trademarks of other
manufacturers are the property of their respective companies.
Hexagon Agility® 3335 Susan Street, Suite 100 Costa Mesa, CA 92626 USA
DSM.0001 Ver 1.0
July 20, 2021
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TSB/Document ID: DSM.0001
Replacement Service Bulletin Number:
MFR Communication Date: 2021-07-20
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: FUEL/PROPULSION SYSTEM
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