tag (if equipped) and insert it into the vehicle file
with other PDI documentation.

12V Starter
Battery

Air
Cleaner Filter

Engine
Oil Cap

Brake Fluid
Reservoir

2.

Check and adjust engine oil level. If oil is needed,
check the under hood label or Service Manual for
correct oil specifications. Then add oil if necessary.
3.

Washer Fluid
Reservoir

Engine Oil
Level Dipstick
Plug-in EV
System Coolant
Reservoir

Engine
Coolant
Reservoir

Check ENGINE OIL.

Check BRAKE FLUID.
Check brake fluid level using the scale on the plastic
reservoir of the master cylinder. The level should be
at the FULL mark. Add fluid as necessary.
NOTE: Use genuine Mitsubishi BRAKE FLUID, part
number MZ311987.

Page 20 of 41
TSB-21-00-011

4. Check COOLANT AND WINDSHIELD WASHER FLUID LEVELS.
Adjust fluid if necessary.
Coolant: Use only DiaQueen Super Long Life Coolant (genuine Mitsubishi COOLANT, part number
MZ320125).
Washer Fluid: Use genuine Mitsubishi Washer Fluid (part number ACH3ZC1X07).
5. Check for signs of FLUID LEAKS.
6. Check for LOOSE ATTACHMENTS, incorrect routing, and insufficient clearances.
Check for loose parts, wiring harness and cable clips and connections, incorrectly routed hoses
and harnesses, and insufficient clearance of components to moving engine parts.
7. EMISSION CONTROL EQUIPMENT.
The Environmental Protection Agency (EPA) requires this inspection.
Using the under hood label as a guide, verify all emission control equipment is installed. NOTE:
The EPA requires that dealers visually inspect the emission control devices prior to delivery, or, as an
alternative, inspect each vehicle for an illuminated malfunction indicator light (MIL), and if the
light is illuminated, diagnose and correct the malfunction.

8. Check HOOD LATCH AND SAFETY CATCH.
Make sure the hood release lever pulls evenly and the hood cannot be lifted without releasing
the safety catch.

E. UNDER VEHICLE
During PDI, every vehicle should be raised on a lift for under vehicle inspection. Refer to the
appropriate Service Manual for vehicle lift points.
! WARNING

Take extra care when working near the main drive lithium-ion battery.
Electrical connections wrapped in orange plastic carry 330V. Ensure the ground is dry and clear
of debris. Wear insulated gloves and boots rated at 600V AC and 750V DC when working near
live electrical connections.
1. Check for LOOSE ATTACHMENTS, incorrect routing, and insufficient clearances.
Make sure all wiring harness clips, brake pipe clips, heat shield fasteners and any other
attachments are properly secured. Check for insufficient clearances and adjust as needed.
2. Check for FLUID LEAKAGE.
Check for signs of leaks from engine components, transaxle, fuel lines, coolant hoses, power
steering lines, and A/C lines (if equipped). Check lines for twists, kinks, proper routing and
clearance to moving parts.
3. CHECK/ADJUST TIRE PRESSURE AND INSPECT TIRES & WHEELS FOR DAMAGE.
For tire pressure specifications, refer to the Tire Pressure and Loading label on the driver's side
B-pillar.
!! IMPORTANT !!
On some models, the factory over-inflates the tires by 50% to prevent flat spots
during shipment and storage. It is critical to adjust tire pressures to the proper specifications.

Check all tires for damage such as cuts, foreign objects in the tire, or any other imperfections.
Remove any tire pressure and/or tire balance decals from each tire if present.

NOTE: Low tire pressure on vehicles equipped with a Tire Pressure Monitoring System (TPMS) will
illuminate the TPMS warning light. With cold tires, adjust tire pressure on all vehicles to the
specification shown on the Tire Pressure and Loading Label. If a valve stem cap is missing, refer to
Mitsubishi ASA CAPS and replace it only with the part number quoted for the vehicle. Factory installed
valve stem caps are designed to reduce corrosion and damage to the valve. Refer to TSB-12-31-001 for
additional TPMS information.

4. Remove PLASTIC WHEEL PROTECTORS.
5. Install wheel caps (if equipped); torque wheel lugs.

Page 21 of 41
TSB-21-00-011

F. ROAD TEST
*** IMPORTANT ***
RECALLS - Check the Warranty Superscreen for open Recalls or Service Campaigns. Make sure any
open Recall or Service Campaign is performed BEFORE the vehicle is road tested.
Warning and indicator lights vary by vehicle and
equipment, some samples are shown below. Refer
to the Owner's Manual and Monroney Label for a
complete list for the vehicle.

• Oil Pressure
• Electronic Power Steering

Vehicles should be at operating temperature prior to
performing the following checks. Before beginning
the road test, establish a route that you will use for
every vehicle. Recommended road test duration is at
least 15 minutes and should include a variety of road
conditions.
Record BEGINNING mileage

• 12V Battery Charging System
• Low Fuel Level
• A/T Position Indicator

BEFORE the ROAD TEST:

PRNDB

• Seat Belt Reminder
• Check Engine
• EPB / ABS / ASC
• SRS (Supplemental
Restraint System)
• High Beam
• Door Ajar
• Passenger Airbag Light
• TPMS (Tire Pressure
Monitoring System) Light
• EV Charging System
• EV System Service
• Regenerative Brake
Optional Safety Systems:
• FCM

• LDW

• RCTA

• BSW

• AHB

• Auto Hold

Record the beginning mileage of your road test on the
PDI form.
Turn OFF radio before starting the road test.
1. WARNING, INDICATOR LIGHTS, AND GAUGES.
a. Turn the ignition ON. The indicator and warning
lights shown in the illustration should
illuminate (as equipped).
b. Fasten the driver's seat belt and start the
engine. Verify that all indicator lights go out,
except the passenger airbag light.
c. Unfasten the driver's seat belt and verify the
driver seat belt reminder light comes on.
d. Open a door. Verify the door ajar light comes on.
e. The brake warning light should be lit when the
parking brake is applied.
f. Verify all gauges and lights are working as
equipped.
g. Check operation of the seat belt warning
buzzer and the key reminder buzzer. For
vehicles with the FAST Key system and OSS,
move the transmitter out of the vehicle and
listen for a warning tone.
h. For vehicles with Forward Collision Mitigation
(FCM), ensure the FCM light is displayed on the
MID when the engine is started. Use the FCM
button to toggle the following distance and
confirm the change is displayed in the MID.
i. For vehicles with Lane Departure Warning
(LDW), Blind Spot Warning (BSW), Rear Cross
Traffic Alert, Auto Hold: Verify the applicable
system light displays on the MID at engine
start-up.

Page 22 of 41
TSB-21-00-011

Refer to the following diagram for the unique layout of the combination meter for the Outlander
PHEV. Items in red (numbers 5, 6, 7, 8, 10, 12, and 24) are specifically updated for PHEV operation.
Combination Meter for Outlander PHEV

Power Meter

2.

Speedometer

Check EV MODE SWITCH, BATTERY CHARGE/SAVE MODES.
EV Mode Switch
Press the “EV” priority button on the center console (below the 4WD Lock switch). and check
that “EV” displays on the MID when pressed and goes off when pressed again.

Page 23 of 41
TSB-21-00-011

Battery Charge and Save Modes
CHRG switch:
To charge the drive battery, press the Battery Charge switch with POWER switch ON. The engine
will start, powering the generator, charge the battery to about 80% state of charge (SOC).
MID will display the “CHARGE” symbol.
SAVE switch:
To save power in the drive battery, press the Battery Save switch with POWER switch ON. The
engine turns the generator to preserve battery SOC. MID will display the “SAVE” symbol.
MID Display

3.

AUTOMATIC TRANSAXLE SHIFT SELECTOR (Joystick).
With the brake pedal depressed and the POWER switch in the “ON” position (blue illumination),
cycle the shift selector into the following gears and check that they display on the MID: R
(Reverse), N (Neutral), D (Drive), B3 (pull down once from “D”), B5 (pull down twice from “D”).
NOTE: All Regenerative Braking (B) modes will be checked during the full road test. See step 5 for more
details.

CONDUCT A FULL ROAD TEST
Drive the vehicle to identify dynamic symptoms that may need correction. Use the following
instructions as a guide.
! WARNING
DO NOT ATTEMPT TO TEST ANY SYSTEM THAT CANNOT BE SAFELY TESTED WHILE
DRIVING (e.g., COLLISION MITIGATION SYSTEM [if equipped] or ADAPTIVE CRUISE CONTROL
FOLLOWING DISTANCE [if equipped]).
! WARNING
Your route should be relatively free from traffic so you can safely conduct the
test and concentrate on vehicle operation and performance.
! WARNING

ALWAYS follow all traffic laws and safe driving practices. The PDI road test
should be conducted under a variety of different operating and road conditions.
Vehicles equipped with air conditioning: Place a thermometer in the center vent before beginning
your road test. This will be used later to check air conditioner operation.

Page 24 of 41
TSB-21-00-011

4. Check ENERGY FLOW IN MID AND SDA SCREENS.
The Outlander PHEV automatically selects the most efficient drive mode depending on driving
conditions and battery charge condition. See illustrations below for descriptions of the 3 drive
system modes. Perform the road test at varying speeds, as shown below, in order to test in all 3
modes and verify the Energy Flow displays in the MID and SDA screens.
EV DRIVE MODES
EV Mode:
All-electric mode with efficient driving
performance. Motors drive the vehicle
via battery electricity alone.

Series Hybrid Mode:
Engine generates electricity. Motors are
powered with periodic assistance and
drive the vehicle via engine-generated
electricity.

Parallel Hybrid Mode:
Surplus power charges the battery.
Engine powered (on highways for example) with
periodic motor assistance and battery charging
when battery level is low. Engine drives the vehi­
cle with assistance from the electric motors.

EV DRIVE MODE PATTERNS

Page 25 of 41
TSB-21-00-011

Energy Flow Display on MID
Press the Info button to the left of the steering wheel to change the MID to the Energy Flow
Display.
Energy Flow Display on MID

EV Mode

Series Hybrid Mode

Parallel Hybrid Mode

Energy Flow Display on SDA
Press the Vehicle Info button on the SDA touchscreen to view the Energy Monitor, Energy flow,
and Eco information screens. For more information on all the available PHEV related display
screens, refer to the Owner's Manual.
Vehicle Info Displays on SDA

PHEV Related Displays

Page 26 of 41
TSB-21-00-011

Energy Flow Displays on SDA

EV Mode

5.

Series Hybrid Mode

Parallel Hybrid Mode

REGENERATIVE BRAKING
Check the levels of regenerative braking strength with the shift selector and steering wheel
shift paddles.
Regeneration Control - Shift Selector (Joystick)
Pull the selector lever towards you to activate the lower level “B3” regenerative braking. Pull the
selector level again to activate the stronger “B5” level. Verify the MID display changes to show
the different levels.
Regeneration Control - Shift Paddles on Steering Wheel
Pull on the “-” (down) and “+” (up) shift paddles on the steering wheel. Verify all levels display
in the MID as shown as all the levels are selected. (See illustration and table below.) For more
details, refer to the Owner's Manual and PHEV training materials.

Regeneration Control with Shift Paddles
B0

B1

B2

B3

B4

Stronger Regenerative Braking

" - ” DOWN Paddle

B5

B5

B4

B3

B2

B1

Weaker Regenerative Braking

“ + ” UP Paddle

B0

Page 27 of 41
TSB-21-00-011

6. SUPER-ALL WHEEL CONTROL (S-AWC) DISPLAY FUNCTIONS.
Ensure the mode display changes (e.g., NORMAL, 4WD LOCK) when toggling the mode switch.
S-AWC Operation

7.

Check ELECTRIC MOTOR PERFORMANCE.
WARNING
ALWAYS follow all traffic laws and safe driving practices. Check
performance under the following conditions. The throttle should respond without
hesitation, and performance should be smooth in all conditions.
•
Part Throttle
At a constant speed of 25-35 mph (40-56 km/h).
•
Under Load
Accelerate to 3/4 throttle.
•
At Cruise
At a constant speed of 45-55 mph (75-90 km/h).
!

Page 28 of 41
TSB-21-00-011

8. Check CRUISE CONTROL.
Cruise control switches are located on the steering wheel.
Control Functions
On/Off - Energizes and de-energizes the system and turns on the indicator light.
Coast/Set - Sets control speed. Also reduces set speed while engaged.
Acc/Res - Resumes previously set speed. Also increases set speed while engaged.
Cancel - Deactivates set driving speed.
WARNING
DO NOT ATTEMPT TO TEST THE ADAPTIVE CRUISE CONTROL (ACC)
FOLLOWING FUNCTION.
!

System Operation Check
NOTE: Cruise control will not operate below 25 mph (40 km/h).

a.

Accelerate to 30 mph (50 km/h).

b. Turn on the ON/OFF switch. Make sure the CRUISE light illuminates.
c.

Use the COAST/SET function to set the vehicle speed. The vehicle speed should hold at 30
mph (50 km/h).
d. Increase the vehicle speed slightly by using the ACC/RES button momentarily.
e.

Check each canceling function by depressing the brake, clutch (M/T only), and the CANCEL
button.

f.

Resume the set speed by using the ACC/RES button.

g. Turn the cruise control off by pressing the ON/OFF switch.
Vehicles Equipped with Adaptive Cruise Control/ACC (if equipped)
Perform checks h-k in addition to those for standard cruise control (above).
h. Confirm the MID displays the screen for ACC when set.
i.

Confirm the Distance Scale toggles from Near to Far when the ACC Distance switch is
pressed.

j.

Press the ON/OFF switch to turn cruise control OFF.

k.

Press and hold the ON/OFF switch until CRUISE displays without the distance scale.
The system is now in normal cruise control mode.

Adaptive Cruise Control Display
ON/OFF
Switch

50

ACC
Distance
Switch

mph

Distance Scale

Page 29 of 41
TSB-21-00-011

9. Check AVAS (Acoustic Vehicle Alerting System).
When driving or when the vehicle is in READY mode, the electric motors are very quiet at low
speeds and an audible pedestrian alert system has been added. The alert is heard in forward
and reverse gears between certain speeds.
•
Check that the alert is heard while the vehicle is in gear, between approximately 0 and 22
mph (0 and 35 km/h) under the following conditions:
•
•
•

Brake pedal and parking brake released

•
Selector in D or R
Check that the alert is not heard at speeds less than approximately 2 mph (3 km/h) with the
brake pedal depressed, or above approximately 22 mph (35 km/h) while driving.
Check that the alert is not heard with the gear selector in Park and engine running.

AVAS Operation

10. SQUEAKS, RATTLES, AND WIND NOISE.
Check for any abnormal noise and vibration during your road test, including driveline, pedal, or
steering wheel vibration. Listen for rattles and squeaks from interior components (e.g.
glovebox, seats). Correct them as necessary.
Be sure to close all windows and sunroof and turn off the audio during this inspection.
11. STEERING OPERATION, WHEEL ALIGNMENT, and HANDLING.
Make sure the steering wheel is centered when the vehicle is traveling straight ahead.
The vehicle should track straight on a level surface, without pulling or drifting. If a problem is
identified, correct it. Refer to the Service Manual for adjustment procedures.
12. BRAKE PERFORMANCE AND ANTI-LOCK BRAKE SYSTEM (ABS) OPERATION.
Brake Performance (including ABS/ASC/TCL)
The vehicle should brake smoothly and in a straight line. There should be no abnormal noise
(including squeaks) or vibration while braking. The brake pedal should feel firm, not soft or
mushy.

Page 30 of 41
TSB-21-00-011

ABS Operation
WARNING

Always check that no vehicles are behind you when checking ABS.
In a safe location with no other vehicles or objects around, check the operation of the ABS
system. During hard braking, the vehicle should come to a controlled, straight stop. You will
feel some pedal pulsation and may hear normal operating sounds from the ABS system.
!

13. WINDSHIELD WIPER AND WASHER OPERATION (front and rear)
Washer Aim (front and rear)
a.

Check washer aim, both front and rear (if equipped).

b. Vehicles equipped with intelligent windshield washer - Pull the windshield washer lever for
approximately 0.5 seconds. Confirm the washer sprays between wiper blade sweeps, for a
total of 4 sprays. Refer to the Service Manual (Group 51 Exterior) for details of intelligent
washer operation.
c.

Make any needed adjustments, referring to the Service Manual. Submit a warranty claim
for adjustments performed.

Wiper Operation (including rear if equipped)
a.

Verify correct wiper operation during all speeds. If streaking occurs, clean the wiper blades
with a cloth soaked in a mild detergent.

b. Make sure the wipers park properly.
14. HEATER AND AIR CONDITIONING (A/C) OPERATION.
Check for proper operation of all modes, air intake selection, and temperature control. Check
the fan speed and check for any unusual fan noises.
Make sure the air intake control is in the RECIRC position. Using the thermometer placed in the
center air outlet before the test drive, check for proper cooling when the air conditioner is
operating. Refer to the Service Manual for temperature specifications or test conditions for the
particular model. When finished, leave the air intake door in the fresh (outside air) position.
15. Check PARK SWITCH function.
Place vehicle in Park by pushing the Park switch
located forward of the shift lever. The MID should
display “P.”
Park is engaged either by pressing the Park switch
or pressing the POWER switch to OFF. Park is
disengaged when the shift selector is moved to the
Drive or Reverse position.
Park Switch

Page 31 of 41
TSB-21-00-011