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NHTSA ID Number: 10192259

Manufacturer Communication Number: NTB10150A

TSB/Document Date: 2021-05-10


Summary

IF YOU CONFIRM The vehicle has slower than normal acceleration from a stop at times, and/or the customer describes the vehicle has slower than normal acceleration from a stop at times, and/or The MIL is ON with DTC P1778 (STEP MOTOR) stored in Engine and/or Transmission. and/or Only for Sentra without ABS; MIL is ON with DTC P0720 (OUTPUT SPEED SENSOR) stored in Engine and/or Transmission. ACTIONS 1. Replace the transmission control valve assembly (valve body). 2. Reprogram the TCM (which includes TCM initialization). See this bulletin for further detail.


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TSB/Document ID: NTB10150A

Replacement Service Bulletin Number:

MFR Communication Date: 2013-11-05

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: POWER TRAIN

MFR Component System:

MFR Component Subsystem:


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Classification:

AT10-010a

Reference:

Date:

NTB10-150a

November 5, 2013

2010 ALTIMA, ROGUE, AND SENTRA
MIL IS ON AND/OR SLOWER THAN NORMAL ACCELERATION
This bulletin has been amended to update the Service Procedure for use with CONSULT-III plus.
Please discard previous versions of this bulletin.

APPLIED VEHICLES: 2010 Altima Sedan (L32) with QR25 engine
2010 Altima Coupe (CL32) with QR25 engine
2010 Sentra (B16) with MR20 or QR25 engine
2010 Rogue (S35)
IF YOU CONFIRM
The vehicle has slower than normal acceleration from a stop at times,
and/or
The customer describes the vehicle has slower than normal acceleration from a stop at
times,
NOTE: The condition of slower than normal acceleration from a stop, if it should
occur, happens more commonly when the vehicle has been driven for extended
periods at highway speeds.
and/or
The MIL is ON with DTC P1778 (STEP MOTOR) stored in Engine and/or Transmission.
and/or
Only for Sentra without ABS; MIL is ON with DTC P0720 (OUTPUT SPEED SENSOR)
stored in Engine and/or Transmission.
ACTIONS
1. Replace the transmission control valve assembly (valve body).
2. Reprogram the TCM (which includes TCM initialization).

Refer to step 6 under TCM reprogramming in the SERVICE PROCEDURE to
confirm TCM reprogramming applies for the vehicle you are working on.

IMPORTANT: The purpose of ACTIONS (above) is to give you a quick idea of the work you will be
performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is
essential to successfully completing the repair.
NissaneBay logo Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your NissaneBay logo dealer to determine if this applies to your vehicle.
1/12

SERVICE PROCEDURE

Control Valve Assembly Replacement

1. Replace the CVT control valve assembly.

Use the new control valve assembly listed in the Parts Information.

Refer to the Transmission section in the appropriate Service Manual for control valve
assembly replacement information.

Make sure TCM initialization is performed (separately or as part of the TCM
reprogramming), see page 11.

NOTE:
• The transmission does not need to be removed for this procedure.
• Transmissions are vulnerable to particles (dust, metal, lint, etc.).
• When replacing a valve body, make sure your work environment (shop,
workbench, etc.), the transmission area (sub-frame, oil pan, harness connector,
etc.), and your hands are free of contamination.
• Make sure all parts are clean prior to installing on the vehicle. Unpack Service
Parts just before installation.

Go to TCM Reprogramming on the next page.

2/12

NTB10-150a

TCM Reprogramming (includes TCM initialization)

NOTE:

Most instructions for reprogramming with CONSULT-III plus (C-III plus) are
displayed on the CONSULT PC screen.

If you are not familiar with the reprogramming procedure, click here. This will link
you to the "CONSULT- III plus (C-III plus) Reprogramming" general procedure.

CAUTION:

Connect the GR8 to the vehicle 12 volt battery and set to ECM power supply
mode. If the vehicle battery voltage drops below 12.0V or rises above 15.5V
during reprogramming, the TCM may be damaged.

Be sure to turn OFF all vehicle electrical loads.
If a vehicle electrical load remains ON, the TCM may be damaged.

Be sure to connect the AC Adapter.
If the CONSULT PC battery voltage drops during reprogramming, the process
will be interrupted and the TCM may be damaged.

Turn off all external Bluetooth® devices (e.g., cell phones, printers, etc.) within
range of the CONSULT PC and the VI. If Bluetooth® signal waves are within
range of the CONSULT PC during reprogramming, reprogramming may be
interrupted and the TCM may be damaged.

3/12

NTB10-150a

1. Connect the CONSULT PC to the vehicle to begin the reprogramming procedure.

2. Start C-III plus.

3. Wait for the plus VI to be recognized.

The serial number will display when the plus VI is recognized.

4. Select Re/programming, Configuration.

VI is
recognized

Step
4

Figure 1

5. Follow the on-screen instructions and navigate the C-III plus to the screen shown in
Figure 2 on the next page.

4/12

NTB10-150a

6. When you get to the screen shown in Figure 2, confirm this bulletin applies as follows.

A. Find the TCM Part Number and write it on the repair order.

NOTE: This is the current TCM Part Number (P/N).

6A: Current TCM P/N
TRANSMISSION

31036 -

Figure 2

B. Compare the P/N you wrote down to the numbers in the Current TCM Part Number
column in Table A on the next page.

If there is a match, reprogramming applies. Continue with the reprogramming
procedure.

If there is not a match, reprogramming does not apply. Close C-III plus and
disconnect from the vehicle.

5/12

NTB10-150a

Table A
Model

2010 Rogue
w / QR25DE

Current TCM P/N 31036 CZ30A, CZ30B
CZ31A, CZ31B
CZ32A, CZ32B
CZ33A, CZ33B
CZ34A, CZ34B
CZ35A, CZ35B
CZ36A, CZ36B
CZ37A, CZ37B
CZ38A, CZ38B
CZ39A, CZ39B
CZ48A, CZ48B
CZ49A, CZ49B

2010 Altima
w / QR25DE

ZX00A, ZX00B

2010 Sentra
w / MR20DE

ZT50A,
ZT52A,
ZT54A,
ZT80A,
ZT82A,
ZT84A,

ZT50B
ZT52B
ZT54B
ZT80B
ZT82B
ZT84B

\

2010 Sentra
w / QR25DE

ZT70A, ZT70B

6/12

NTB10-150a

7. Follow the on-screen instructions to navigate C-III plus and reprogram the TCM.

NOTE:

In some cases, more than one new P/N for reprogramming is available.
¾ If there is more than one new P/N, the screen in Figure 3 displays.
¾ Select and use the reprogramming option that does not have the message
“Caution! Use ONLY with NTBXX-XXX”.

If you get this screen and it is blank (no reprogramming listed), it means there is no
reprogramming available for this vehicle.

TRANSMISSION

Figure 3

7/12

NTB10-150a

8. When the screen in Figure 4 displays, reprogramming is complete.

NOTE: If the screen in Figure 4 does not display (if reprogramming does not complete),
refer to the information on the next page.

9. Disconnect the battery charger or the GR8 from the vehicle.

10. Select Next.

Step
10

Figure 4

NOTE:

In the next step (page 9), you will perform Erase All DTCs.

DTC erase is required before C-III plus will provide the final reprogramming
confirmation report.

8/12

NTB10-150a

TCM recovery:
Do not disconnect plus VI or shut down C-III plus if reprogramming does not
complete.
If reprogramming does not complete and the “!?” icon displays as shown in
Figure 5:

Check battery voltage
(12.0–15.5 V).

Ignition is ON, engine OFF.

External Bluetooth® devices
are OFF.

All electrical loads are OFF.

Select retry and follow the
on screen instructions.

“Retry” may not go through
on first attempt and can be
selected more than once.

Figure 5

If reprogramming does not complete and the “X” icon displays as shown in
Figure 6:

Check battery voltage
(12.0 – 15.5 V).

CONSULT A/C adapter is
plugged in.

Ignition is ON, engine OFF.

Transmission is in Park.

All C-III plus / VI cables are
securely connected.

All C-III plus updates are
installed.

Select Home, and restart
the reprogram procedure
from the beginning.

Figure 6

9/12

NTB10-150a

11. Follow the on-screen instructions to Erase All DTCs.
12. When the entire reprogramming process is complete, the screen in Figure 7 will display.
13. Verify the before and after part numbers are different.
14. Print a copy of this screen (Figure 7) and attach it to the repair order for warranty
documentation.
15. Select Confirm.

31036 - _ _ _ _ _

Step
13

31036 - _ _ _ _ _

TRANSMISSION

Step
14

Step
15

Figure 7

16. Make sure TCM initialization was performed as part of the TCM reprogramming
procedure.
17. Close C-III plus.
18. Turn the ignition OFF.
19. Disconnect the plus VI from the vehicle.
20. Make sure the vehicle operates correctly and the MIL is OFF.

If the MIL comes ON, go back to ASIST for further diagnostic information.

10/12

NTB10-150a

TCM Initialization Procedure (if not done as part of TCM reprogramming)
NOTE: If reprogramming is not performed, make sure TCM initialization is performed as
part of the control valve assembly replacement.
1. Set the parking brake with the selector lever in “P” (Park).
2. Attach C-III plus to the vehicle with the plus VI.
3. Turn the ignition ON (engine OFF - not running).
4. Open C-III plus and navigate screens to: Diagnosis One System >> Transmission >>
Calibration Data.
5. Print the Calibration Data and save a copy (or write down the calibration data).
6. Select Transmission Self Diagnostic Results.
7. Perform the initialization (EEPROM erase) procedure as follows:
a. Press and hold the brake pedal.
b. Shift the selector lever to “R” (Reverse).
c. Press and hold the accelerator pedal at about one-third, but no more than halfway.
• The purpose of this step is to get both the wide open throttle and closed throttle
position signals to read “OFF” at the same time.
d. Press Erase on the C-III plus screen.
e. Shift the selector lever to “P” (Park).
NOTE: If the EEPROM erase was successful, the “P” in the instrument display will
have a short delay (about 1.5 seconds) before illuminating after shifting to Park.
f. Remove foot from brake.
g. Turn the ignition OFF.
h. Wait 5 seconds.
i. Turn the ignition ON.
8. On C-III plus, select Transmission Calibration Data again.
9. Print the Calibration Data and save a copy (or write down the calibration data).
10. Compare the values between the first and second Calibration Data prints.

The procedure is complete if the values are different.
If the values are not different, repeat the procedure.

11. Make sure to erase DTCs from all systems.

11/12

NTB10-150a

PARTS INFORMATION
DESCRIPTION
Valve Assy - Control

VEHICLE
Sentra
Altima
(Sedan and Coupe)

Gasket - Oil Pan

PART #
31705-1XZ1B
31705-1XF0D

Sentra
Altima

31397-1XF0C

Rogue

1

31705-1XZ1B

Rogue

(Sedan and Coupe)

QTY

1
1

31397-1XF0D
31397-1XF0C

all
SealO-ring
31528-1XA01
1
all
Seal – Lip
31526-1XG0A
1
all
Gasket – Drain Plug
11026-31X00
NissaneBay logo CVT NS-2 Fluid *
all
999MP-NS200P *
up to 5 qt
* Order this item through the NissaneBay logo Maintenance Advantage program: Phone: 877-NISNMA1 (877-647-6621). Website order via link on dealer portal www.NNAnet.com and
click on the “Maintenance Advantage” link

CLAIMS INFORMATION
Submit a Primary Failed Part (PP) type line claim using the following claims coding.
DESCRIPTION

PFP

OP CODE

SYM

DIA

FRT

RPL CONTROL VALVE ASSY
JD48AA
(2)
(1)
ZE
32
Reprogram TCM
JE99AA
(2) (3)
(includes initialization)
(1) Reference the Parts Information Table and use the applicable Control Valve Assy P/N
as the PFP.
(2) Reference the current NissaneBay logo Warranty Flat Rate Manual and use the indicated flat rate
time.
(3) FRT allows adequate time to access DTC codes and reprogram TCM. No other
diagnostic procedures subsequently required. Do NOT claim any Diagnostic Op Codes
with this claim.

12/12

NTB10-150a

1


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