Loading...

NHTSA ID Number: 10192260

Manufacturer Communication Number: NTB11002C

TSB/Document Date: 2021-05-10


Summary

IF YOU CONFIRM: The vehicle has slower-than-normal acceleration from a stop at times and/or the customer describes the vehicle has slower-than-normal acceleration from a stop at times and/or the MIL is ON with DTC P1778 (STEP MOTOR) stored in Engine and/or Transmission. ACTION: Refer to the REPAIR FLOW CHART on Page 2 of this bulletin. See this bulletin for further detail.


Classificatio n:

AT10-009c

Reference:

Date:

NTB11-002c

November 5, 2013

2010 MAXIMA, MURANO, & V-6 ALTIMA; MIL IS ON
AND / OR SLOWER-THAN-NORMAL ACCELERATION
This bulletin has been amended to update the SERVICE PROCEDURE to CONSULT-III plus.
The REPAIR FLOW CHART and TCM P/N table have been amended.
Please discard all previous versions of this bulletin.

APPLIED VEHICLES: 2010 Maxima (A35)
2010 Murano (Z51)
2010 Altima Sedan (L32) equipped with VQ35DE engine ONLY
2010 Altima Coupe (CL32) equipped with VQ35DE engine ONLY
IF YOU CONFIRM:
The vehicle has slower-than-normal acceleration from a stop at times
and / or
The customer describes the vehicle has slower-than-normal acceleration from a stop at
times
NOTE: The condition of slower-than-normal accelerating from a stop, if it should
occur, happens more commonly when the vehicle has been driven for extended
periods at highway speeds.
and / or
The MIL is ON with DTC P1778 (STEP MOTOR) stored in Engine and/or Transmission.

ACTION:
Refer to the REPAIR FLOW CHART on page 2 for repair procedure.

IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you
will be performing. You MUST closely follow the REPAIR FLOW CHART (on page 2) and
the SERVICE PROCEDURE if applicable (starting on page 3) as they contain information
that is essential to successfully completing the repair.
NissaneBay logo Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your NissaneBay logo dealer to determine if this applies to your vehicle.

1/19

REPAIR FLOW CHART

Intermittently, the vehicle:
a. Is slower than normal when accelerating from a stop
and / or
b. The MIL is ON and DTC P1778 (STEP MOTOR) is stored
in ENGINE and / or TRANSMISSION.

Perform appropriate
ESM diagnosis.

If Diagnosis Result leads to “Replace
Primary Speed Sensor”, “Secondary
Speed Sensor”, or “TCM”, instead,
replace the Control Valve Assembly
(Valve Body). DO NOT replace either
Speed Sensor, TCM, or Transaxle
Assembly.
Refer to the SERVICE PROCEDURE
on the next page.

V-6 Altima: Perform TCM Initialization
(Erase EEPROM) only.
Once complete, verify repairs.
NOTE: V-6 Altima does not need
TCM reprogramming.

Maxima and Murano: Reprogram the
TCM (as it applies) and perform TCM
Initialization (Erase EEPROM).
Once complete, verify repairs.

Work Completed.

2/19

NTB11-002c

SERVICE PROCEDURE

Remove Control Valve Assembly

PRECAUTIONS WHEN REPLACING CONTROL VALVE ASSEMBLY
Transmissions are vulnerable to particles (dust, metal, lint, etc.)
• When replacing a valve body, make sure your work environment (shop,
workbench, etc.), the transmission area (sub-frame, oil pan, harness connector,
etc.), and your hands are free of contamination.
• Make sure all parts are clean prior to installing on the vehicle. Unpack Service
Parts just before installation.

NOTE: The transmission does not need to be removed for this procedure.

1. Write down all radio station presets.
Presets
A
B
C
SAT

1

2

3

4

5

6

2. Set the vehicle on a hoist, but do not raise it.

3. Disconnect both battery cables, negative cable first.

3/19

NTB11-002c

4. Remove the CVT dipstick, and then raise the vehicle on the hoist.

5. Remove the undercover from underneath the front bumper.

6. Remove the transmission pan drain plug and drain the CVT fluid.
WARNING: CVT Fluid may be hot.

7. Remove the oil pan bolts to remove the oil pan.

CVT connector
F6
8. Disconnect CVT harness connector
F6 by turning it in the direction shown
in Figure 1.

Figure 1

4/19

NTB11-002c

Manual
Plate

9. Remove the nut and lock nut to remove
the manual plate (see Figure 2).

Nut

Lock Nut
Figure 2

Collar
10. Remove the collar from the manual
shaft (see Figure 3).

Manual
Shaft
Figure 3

5/19

NTB11-002c

Black CVT
Connector
11. Remove the large lock ring holding
the black CVT connector to the
transmission case (see Figure 4).

Push the black CVT connector
down inside the transmission
case to remove it.

Lock Ring

Figure 4

• Black CVT harness connector and
lock ring shown removed from the
transmission case (see Figure 5).

Figure 5

Primary Oil Pressure
Sensor Connector

12. Disconnect the harness from the
Primary oil pressure sensor assembly
(see Figure 6).

Figure 6
6/19

NTB11-002c

13. Remove the bolts attaching the valve body to the transmission (see Figure 7).

There are eleven (11) bolts shown and numbered for convenience.

There are three (3) different length bolts which are identified by:
S-short
M-medium
L-long

3S
8L

9S

7L

6L

4L

5L

2M
10S

1M
11S

Figure 7

14. Carefully remove the valve body.

Note the position of the Ratio
Control Valve and attached shift
link (see Figure 8).

Be careful not to allow the Ratio
Control Valve to fall out.

Fork End

Shift Link
Ratio Control
Valve. Notice
Its Position.
Figure 8
7/19

NTB11-002c

15. Make sure you replace the two (2) lip
seals shown in Figure 9.

Do not reuse the old lip seals.

Use petroleum jelly or equivalent
to keep the new lip seals in place
during reassembly.

Lip Seals

Figure 9

Install the replacement Control Valve Assembly:

Pin
16. Carefully install the new valve body and
shift link with the fork end of the shift link
around the pin (see Figure 10).

Fork End Of
Shift Link

Shift Link
Figure 10

Shift Link
17. While you are doing step 16 above,
the lower end of the shift link must stick
through the bottom of the step motor
pin as shown in Figure 11.
Step Motor
Pin
Lower End
Of Shift Link
Figure 11

8/19

NTB11-002c

18. Install finger tight the eleven (11) valve body bolts removed on page 7, step 13.

Make sure the different lengths of bolts are installed in the correct holes
(see page 7, Figure 7).
IMPORTANT CHECKS:
¾ After you install the new valve body, make sure the upper end (fork end) of
the shift link is positioned around the pin. Space is very limited in the work
area.
¾ Install the CVT dip stick and make sure there is adequate clearance between
the dipstick and the harness.

19. Torque the eleven (11) valve body bolts.

Tightening torque: 6.9-8.9 N•m (0.7-0.9 kg-m, 61.1-78.8 in-lb) *.

Torque sequence as per Figure 7, page 7: 6-7-5-8-4-9-3-10-2-11-1.

Refer to Figure 7 for bolt numbering and position.

20. Reinstall the collar on the manual shaft (see page 5, step 10 and Figure 3).

21. Align the manual plate with the notch in the
manual valve (see Figure 12).
NOTE: First, tighten the nut, and then
tighten the lock nut with the specified
tightening torque.

Manual
Valve

Manual Plate
Nut

Use a Torque wrench to tighten
both the 14 mm and 19 mm nuts;
same torque specification for both:
TORQUE: 20.6-23.5 N•m
(2.1-2.3 kg-m, 15.1 - 17.3 ft-lb) *

Lock Nut
Figure 12

22. Reconnect the harness to the primary oil pressure sensor (see page 6, step 12 and
Figure 6).

*

Do not confuse in-lb with ft lb.
9/19

NTB11-002c

23. Install the black CVT connector in its transmission case mounting hole.

Secure it by installing its large lock ring.

Secure the gray F6 CVT connector to the black CVT connector.

24. Install the oil pan with a new gasket and new bolts.

• Make sure the oil pan and magnets are clean.
Bolts tightening torque: 5.4 – 7.4 N•m (0.5 – 0.7 kg-m, 47.8 – 65.5 in-lb). *
25. Install the drain plug with new seal.

Drain plug torque: 21.0 N•m (2.14 kg-m, 15.5 ft lb)

26. Install the undercover.
27. Connect both battery cables, negative cable last.
28. Check the fluid level.

Add as necessary.

Inspect for fluid leaks.

29. For Maxima and Murano: Go to “TCM Reprogramming: Determine And Perform If
Needed” on page 11 to determine if the TCM needs to be reprogrammed.
a. If TCM reprogramming applies, reprogram the TCM, perform TCM initialization, and
then skip to step 31.
b. If TCM reprogramming does not apply, go to step 30.
NOTE: TCM reprogramming does not apply to V-6 Altima. Go to step 30.
30. Perform TCM initialization.

Refer to “TCM Initialization Procedure” on page 18.

31. Reset / initialize all applied systems i.e., radio, power windows, clock, sunroof, etc.

Refer to the ESM as needed.

32. Make sure to erase DTCs from all Systems.
33. Test drive the vehicle and make sure it operates correctly, and:

12

Bestseller No. 1
Castrol GTX Full Synthetic 0W-20 Motor Oil, 5 Quarts
  • 6X better wear protection on critical engine parts than...
  • 1.3X better sludge protection than industry standards*
  • 3X Stronger against viscosity breakdown than leading full...
  • Protection for 10,000 miles between oil changes
  • Meets or exceeds the following specifications: API SP/SN...
SaleBestseller No. 2
Valvoline MaxLife High Mileage 5W-30 Synthetic Blend Motor Oil 5 Quart
27,853 Reviews
Valvoline MaxLife High Mileage 5W-30 Synthetic Blend Motor Oil 5 Quart
  • Formulated for engines with 75,000 miles or more, Valvoline...
  • Delivers 20% better wear protection and 15% better sludge...
  • Extra detergents safeguard against friction, corrosion and...
  • Advanced friction-fighting additives help maximize...
  • Provides performance benefits for high mileage, new and...

Last update on 2026-06-23 / Affiliate links / Images from Amazon Product Advertising API


 


If the PDF is very large, it may not load in the preview below.

Download PDF [1.06 MB]


Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.

If the TSB PDF does not show, download or view it on the NHTSA Website.

Click on the (+) Plus Sign

Then Click on Associated Document(s)


Search NHTSA Database for Recalls

View Latest Recalls


Search NHTSA Database for Vehicle Investigations

View Latest Vehicle Investigations


Search NHTSA Database for Vehicle Complaints

View Latest Vehicle Complaints


TSB/Document ID: NTB11002C

Replacement Service Bulletin Number:

MFR Communication Date: 2013-11-06

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ELECTRICAL SYSTEM

MFR Component System:

MFR Component Subsystem:


Previous TSB

Next TSB



THINKCAR Bidirectional OBD2 Scanner Diagnostic Tool 689BT - All System Scan Tool with Bluetooth 5.0, 3000+ Active Tests,ECU Coding, 34+ Services, FCA, CAN-FD and DoIP, Wireless Update
108 Reviews
THINKCAR Bidirectional OBD2 Scanner Diagnostic Tool 689BT - All System Scan Tool with Bluetooth 5.0, 3000+ Active Tests,ECU Coding, 34+ Services, FCA, CAN-FD and DoIP, Wireless Update
  • [Notice] When you receive a used device, it may be a customer return resold by Amazon without inspection. You can exchange it for a new one through Amazon. As this situation is unavoidable, we sincerely apologize. For any issues, contacting us via Amazon's "Messages" is the best way. THINKSCAN 689BT Bidirectional Scan Tool Can Be Used Immediately After It is Turned On, Without Complicated Registration Process, Which is More Convenient & Quick.
  • Full Bi-Directional Control & 3000+ Active Tests: Take control and test components like actuators, fuel injectors, relays, and cooling fans in real time. You’ll quickly see if the problem is in the part itself or the control module — saving you hours of guesswork and frustrating trial-and-error.
  • Advanced ECU Coding Capabilities: Handle module matching and hidden feature activation with confidence. When you replace an ECU or want to customize settings, this obd2 scanner diagnostic bi directional tool gives you the professional-level capabilities you need without the dealership price tag.
  • 34+ Useful Reset and Maintenance Functions: Complete everyday service tasks smoothly with a wide range of helpful reset and maintenance functions. Whether you’re keeping up with regular upkeep or tackling a specific job, this scanner makes maintenance simpler and less stressful for both DIYers and pros.
  • Comprehensive Full System Diagnostics: Diagnose every major system — Engine, Transmission, ABS, SRS, TPMS, and more — all in one place. Finally stop wondering if you’re missing something important; get the full picture and clear codes with ease.

Last update on 2026-07-02 / Affiliate links / Images from Amazon Product Advertising API


 

Sale
XTOOL D7S Bidirectional Scan Tool, 2026 AI-Assisted OBD2 Scanner Diagnostic Tool with FCA AutoAuth, All System Car Scanner, 39+ Resets, ECU C0ding, PMI, Upgrade of D7, Crankshaft Relearn, CAN FD/DoIP
334 Reviews
XTOOL D7S Bidirectional Scan Tool, 2026 AI-Assisted OBD2 Scanner Diagnostic Tool with FCA AutoAuth, All System Car Scanner, 39+ Resets, ECU C0ding, PMI, Upgrade of D7, Crankshaft Relearn, CAN FD/DoIP
  • Top Reasons to Choose the D7S OBD2 Scanner: XTOOL D7S car scan tool, an upgrade of XTOOL D7, offers comprehensive features for automotive technicians, workshops, and DIY enthusiasts 1. Upgraded Hardware: 2+64GB memory, rear camera, intuitive interface, foldable bracket 2. Complete Diagnostics: FCAeBay logo Autoauth, OE-level all system scan, 39+ maintenance services, 4K+ bidirectional, CANFD/DoIP protocol 3. Advanced Capabilities: ECU c0ding, PMI functions 4. Wide Compatibility: Support 10,000+ models, covering 99% vehicle brands 5. Multi-language: Available in 22+ languages, No IP Restrictions 6. 3-Year Updates: Save 300 bucks on software updates for the latest features and optimizations
  • 2026 Upgraded D7S Car Scanner Features: The newly 2026 D7S V2.0 scanner for car brings exciting features for advanced vehicle diagnostics and enhanced user experience 1. FCAeBay logo AutoAuth: Now supports FCAeBay logo SGW module for ChryslereBay logo, for JeepeBay logo, for DodgeeBay logo (2018+), for FiateBay logo (2017+), enabling faster vehicle communication without gateway restrictions 2. PMI (Offline ECU Pr0gramming): Allows for FordeBay logo, for LincolneBay logo, and for MazdaeBay logo ECU pr0gramming for new modules 3. Optimized Diagnostic Report 2.0: Personalized reports with logos and customer info for auto shops. Note: Compatibility varies by cars, please check before order
  • 39+ Services/Resets/Adaptations/Relearns/Calibrations: XTOOL D7S full system car scanner diagnostic tool tackles 99% of common car issues through its 36+ special functions, including Oil Reset, EPB, SAS, BMS, Throttle Reset, Injector C0ding, ABS Bleed, TPMS Reset, Power Balance, etc and also covers specific-vehicle functions like Crank Sensor Relearn, ABS Initialization, Cylinder Power Balance, Fuel Trim Reset, Idle Relearn etc. This car diagnostic scanner enhances efficiency, making repairs and maintenance hassle-free. Tip: DO NOT for All vehicles, please check compatibility first
  • Cost-effective ECU C0ding Scan Tool for Specific Brands: Enhance your vehicle's performance with XTOOL D7S! This obd2 scanner all systems bidirectional offers advanced capabilities at an affordable price, supports online for BMWeBay logo, for Benz and offline for BENZ, for MIT, along with PMI functions for FordeBay logo, for MazdaeBay logo, and for LincolneBay logo. Ideal for technicians and DIY enthusiasts, this automotive scanner diagnostic tool optimizes vehicle performance and enhances the driving experience. Note: Not for all cars and modules, please send car VIN to check the compatibility before purchase
  • OE All System Diagnostic & 8 Pids Graphing: XTOOL D7S is a comprehensive all system bi directional obd2 scanner that delivers dealer-level diagnostics, completely controlling over your vehicle’s performance and health. This automotive scan tool can read and clear DTCs, view live data and ECU information, retrieve freeze frames, and perform active tests and full obd2 functions. This bi-directional scan tool can can identify your vehicle's make, model, and year information with just one click and show up to 8 PIDs live data with options for CSV viewing, playback, and recording for in-depth analysis. It is easy-to-use for both professionals and beginners, helping pinpoint issues efficiently

Last update on 2026-06-30 / Affiliate links / Images from Amazon Product Advertising API


 

2026 BOSSCOMM IF745 Scanner Diagnostic Tool, Check Engine Code Reader with 6 Resets, ABS Bleeder/Oil/EPB/SAS/Throttle/Battery, Scanner Diagnostic Tool for Vehicles, Lifetime Free Update, Auto VIN
  • 【✅Compared to BOSSCOMM IF742, IF745 Offers Full-System Diagnostics】The BOSSCOMM IF745 car diagnostic scanner is an upgraded model of IF742. In addition to supporting all OBD2 Code Reader functions and 6 reset options (ABS/EPB/SAS/BMS/Oil/Throttle), it expands diagnostics from 4 systems (Check Engine/ABS/SRS/Transmission) to vehicle All systems, including Steering, Suspension, and Body Electronics. This provides deeper, more comprehensive diagnostic capabilities.
  • 【✨10 OBD2 Functions】The BOSSCOMM IF745 scan tool’s DTC Lookup instantly translates fault codes into user-friendly explanations, its I/M Readiness feature streamlines emissions testing with a single tap, and Freeze Frame lets you pinpoint the exact moment of a fault for in-depth root-cause diagnosis. Combined with a live data dashboard and advanced diagnostics (O2S, OBMon, EVAP), it delivers comprehensive insights for confident troubleshooting.
  • 【✨Deep Diagnostics for All Vehicle System Modules】Beyond code reading/clearing and ECU information retrieval, our all-in-one data stream feature lets you inspect all current fault codes and their locations across the vehicle’s systems. This vehicle code reader helps you turn off dashboard warning lights and perform a comprehensive self-check of your car at home—no more back-and-forth trips to the repair shop or hefty inspection fees.
  • 【✨6 Essential Resets: ABS Bleeding, Oil, EPB, SAS, Throttle, BMS】The BOSSCOMM IF745 obd2 scanner diagnostic tool swiftly purges air from brake lines to restore braking sensitivity, fine-tunes maintenance cycles to eliminate false alerts, resolves parking brake issues with one-click control, recalibrates steering sensors for stability, optimizes engine idling/acceleration for smoother performance, and deeply resets battery systems to extend lifespan and range via precise parameter adjustments.❗NOTE: Does NOT support bidirectional control, coding, or programming.​
  • 【✨10,000+ Car Models, AutoVIN, 13 Languages】The BOSSCOMM IF745 vehicle scanner diagnostic tool covers 73+ global car brands and offers support in 13 languages, making it perfect for DIYers, auto mechanics, or as a thoughtful gift. With a single-click AutoVIN feature, it instantly retrieves vehicle serial numbers, streamlining diagnostics for users globally. This adaptable tool balances user-friendliness with precision, catering to both personal and professional requirements.✅Unsure about compatibility? Compatibility will vary on vehicles' model and year, pls reach us via 📧 [email protected] 📧 before purchase.

Last update on 2026-07-02 / Affiliate links / Images from Amazon Product Advertising API


 


This product presentation was made with AAWP plugin.

Share to...