Reference:

Dat e:

NTB12-100a

December 6, 2012

VOLUNTARY SERVICE CAMPAIGN
2009 – 2011 VERSA
SPEEDOMETER AND ODOMETER REPROGRAMMING
The Title and Introduction of this bulletin have been amended. No other changes have been made.
Please discard previous versions.

CAMPAIGN ID #:

P2508

APPLIED VEHICLES: 2009 – 2011 Versa (C11)
Check Service COMM to confirm campaign eligibility.
INTRODUCTION
On certain model year 2009 – 2011 Nissan Versa vehicles the speedometer and/or
odometer may be reading out of specification due to a parts application error. To remedy
this condition Nissan is conducting this voluntary service campaign to reprogram the
speedometer and/or odometer, and to adjust the odometer reading to reflect the mileage it
would have displayed as designed if no error had occurred, at no charge for parts or labor.

IDENTIFICATION NUMBER
Nissan has assigned identification number P2508 to this campaign. This number must
appear on all communications and documentation of any nature dealing with this campaign.

DEALER RESPONSIBILITY
Dealers are to repair vehicles falling within range of this campaign that enter the service
department. This includes vehicles purchased from private parties, vehicles presented by
transient (tourists) owners, and vehicles in a dealer’s inventory.

Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle.

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REPAIR OVERVIEW
Use Service Comm (campaign ID # P2508) to confirm
the vehicle you’re working on is affected by this campaign

•

Make sure your ASIST has been freshly synchronized and all CONSULT-III
plus (C-III plus) upgrades have been installed. The Meter reprogramming
software is delivered via ASIST synchronization.

•

Make sure the CONSULT PC has an Internet connection while connected to
the vehicle. An Internet connection is required to successfully complete this
reprogramming process.

•

The CONSULT PC must have the ability to print the calibration report while
cable-connected to the vehicle.

Remove the combination meter assembly.

Perform Meter reprogramming.

Reinstall the combination meter.

Clear/erase DTCs that set during reprogramming.

END

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REQUIRED SPECIAL TOOL – Versa Reprogram Tool (J-50777)
•

Each dealer will be shipped, at no charge, one Versa Reprogram Tool.

•

Additional tools can be ordered from Tech-Mate at 1-800-662-2001.

NOTE:
•

The above reprogramming tool and the reprogramming software (delivered via
ASIST synchronization) can only be applied to vehicles affected by this campaign
(campaign ID # P2508).

•

The software will not allow reprogramming of vehicles that are not affected by this
campaign. Also, the software will not allow reprogramming of vehicles that have
already been reprogrammed.

•

The reprogramming can only be applied one time to each affected vehicle. Vehicle
identification is validated against data located on NNA’s servers before
reprogramming is allowed.

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SERVICE PROCEDURE

Combination Meter Removal

1. Adjust and lock the steering column to the Full Down position.

2. Remove instrument finisher E as follows (see Figure 1).
a. Use a plastic trim tool to raise the front edge.
b. Grasp and pull rearward (toward you) to unsnap and remove.

Instrument finisher E

Figure 1

Pull seal
loose

3. Pull the driver’s door seal loose in the
area shown in Figure 2.

Figure 2

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A-pillar
finisher

4. Snap loose and remove the A-pillar
finisher.
•

Use a plastic trim tool as needed.

Figure 3

5. Snap loose and remove the instrument
side panel LH.
•

Use a plastic trim tool as needed.

Instrument
side panel LH
Figure 4

Instrument
side finisher

6. Snap loose and remove the instrument
side finisher.
•

Use a plastic trim tool as needed.

Figure 5

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7. Remove the instrument side mask LH (vent finisher LH) as follows:
a. Use a hook tool to release the lower clips (see Figure 6).

Vent
finisher LH

Clips under here
Figure 6

b. Lift the bottom of the vent finisher
UP then pull to unsnap the upper
clips.

Figure 7

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Bolt
8. Remove the bolt shown in Figure 15.

Figure 8

9. Remove the steering column upper
cover as follows:

a. Remove 1 screw from the bottom.

Figure 9

b. Snap loose and remove the
steering column upper cover.

Figure 10

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10. Cover the steering column with a fender cover or other protective cloth to prevent
scratching of the meter lens.

CAUTION: Be careful; do not scratch the clear meter lens.

11. Remove cluster lid A as follows:

Instrument panel

a. Push up on the instrument panel to
snap it loose from cluster lid A.
b. Grasp cluster lid A and pull it
rearward (toward you) to unsnap
and remove it.

NOTE: Approximate clip locations
are shown in Figure 11.

Cluster lid A

Figure 11

12. Remove the combination meter as follows:

a. Remove screw A shown in Figure
12.
b. Carefully pull the combination meter
rearward (toward you) to unsnap
lower clips B.
c. Pull the meter far enough rearward
(toward you) to tilt it and access the
electrical connector.
Figure 12

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d. Use a plastic trim tool to unlatch
and disconnect the electrical
connector.

13. Remove the combination meter from
the vehicle.
Figure 13

Prepare for Reprogramming

1. Attach the combination meter to the Reprogramming Tool J-50777 as follows:

Meter
cable
a. Connect the Reprogramming Tool
meter cable to the back of the
combination meter.

Figure 14

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Meter
cable

b. Connect the other end of the
Reprogramming Tool meter cable to the
combination meter harness.

Figure 15

c. Inspect the electrical contacts on the Reprogramming Tool. Make sure they are not
damaged (see Figure 16).
d. Secure the combination meter on the Reprogramming Tool platform
(see Figures 16 and 17).
•

Electrical contacts on the tool platform need to touch the electrical contacts on the
meter.

•

Clips on meter fit into side slots on the platform.

Meter
clip

Side slot
Electrical
connector
Make sure
they are not
damaged.

Platform
Figure 16

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•

Use the spring-loaded locks to hold the combination meter in place
(see Figure 17 and 18).

To ensure good
contact, make
sure both locks
are positioned
as shown.

Spring loaded locks

Figure 17

NG
Locks must be
positioned as show in
Figure 17 above.
Figure 18

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2. Connect the USB cable from the Reprogramming Tool to the CONSULT PC
(see Figure 19).

3. Connect the AC Adapter to the CONSULT PC (see Figure 19).

CONSULT PC
A/C adaptor

USB from
Reprogram
Tool

Figure 19

4. Connect the C-III plus VI to the vehicle.

Figure 20

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5. Connect a battery charger to the vehicle battery set
to a 20 amp charge rate.
•

The GR-8 (Battery and Electrical Diagnostic
Station) set to “Power Supply” mode is
recommended.

Figure 21

Reprogram the Meter
IMPORTANT:
•

Before starting, make sure your ASIST has been freshly synchronized and all C-III
plus upgrades have been installed. The Meter reprogramming software is delivered
via ASIST synchronization.

•

This reprogramming process requires an Internet connection. Make sure the
CONSULT PC has an Internet connection (cable or WI-FI) before starting.