Classification:

Reference:

AN14-057E

Date:

NTB15-001E

March 22, 2021

AV CONTROL UNIT REPLACEMENT
This bulletin has been amended. See AMENDMENT HISTORY on the last page.
Please discard previous versions of this bulletin.

APPLIED VEHICLES:

2017 GT-R (R35)
2016-2017 LEAF (ZE0)
2016-2017 Maxima (A36)
2015-2017 Murano (Z52)
2016 Murano Hybrid (Z52)

Vehicles equipped
with Navigation

SERVICE INFORMATION
If the AV control unit needs to be replaced in an Applied Vehicle for any reason:


Follow the Service Procedure in this bulletin to make sure all necessary configurations
and registration are completed correctly.

NOTE:


Do not remove the SD Map Card when returning the Navigation/audio head unit
for parts warranty. Head units must be returned with correct SD Map Cards
or the dealer will be charged back.



The Apps mode will not function if the AV control unit registration code is not
registered.

Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained
individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you
believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Nissan dealer to
determine if this applies to your vehicle.

1/18

SERVICE PROCEDURE
Before starting, make sure your ASIST has been synchronized to the current date and all
CONSULT-III (C-III) plus upgrades have been installed.
Parts of this Procedure
PART 1: Write Down Information Located on the New / Replacement AV Control Unit
PART 2: Record Multi AV Configuration Values of the Original AV Control Unit
PART 3: Replace the AV Control Unit
PART 4: Check Replacement AV Control Unit Configuration
PART 5: Configure the Multi AV System / AV Control Unit
PART 6: Manually Configure the Multi AV System / AV Control Unit (if needed)
PART 7: Clear Codes and Check AV System Operation
PART 8: Register the Replacement AV Control Unit

PART 1:
Write Down Information Located on the New / Replacement AV Control Unit

1. On the replacement AV control unit’s label, locate and write down the following information:
a. Registration code
b. Part number (25915-XXXXX)
c. Model number






Registration
code (a)

Registration code, AV control unit
part number, and model number
locations are shown in Figure 1.

xxxxxx

The registration code will be
supplied to Nissan Owner Services
later in this procedure.

xxxxxx
xxxx

The AV control unit part number
and the model number should be
provided to Clarion if/when
replacing the AV control unit.

Part number (b)

Model
number (c)

Figure 1

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NTB15-001E

PART 2:
Record Multi AV Configuration Values of the Original AV Control Unit

2. Make sure the shift selector is in Park.

3. Set the parking brake.

4. Connect the C-III plus VI to the vehicle.

5. Connect the GR8 to the 12V battery and set to ECM Power Supply Mode.

6. Turn the ignition ON, engine OFF. For LEAF, push the vehicle power switch twice to ON
mode.

7. Open C-III plus on the CONSULT PC.

8. Select Re/programming Configuration.

Step
8

Figure 2

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NTB15-001E

9. Read the Precautions.


When finished, touch the
Confirmed instructions box to
insert a check mark, and then
select Next.

Step
9

Figure 3

10. Select the Manual Selection
(Vehicle Name) tab, and then
select the applicable Vehicle Name
and Model Year.
NOTE: If the screen shown in
Figure 4 does not display, proceed
to step 12.

Step
10

Step
11

11. Select Select.
Figure 4

12. Confirm the correct Vehicle Name
and Model Year are displayed.
When finished, select Confirm.

Step
12

Figure 5

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NTB15-001E

13. After system call completes,
confirm the correct VIN is
displayed.
When finished, select Confirm.

NOTE: If the VIN displayed is
incorrect, input the correct VIN.
When finished, select Confirm.
Step
13

Figure 6

14. Select MULTI AV.

Step
14

Figure 7

15. Select Before ECU Replacement.

Step
15

Figure 8

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NTB15-001E

16. Confirm current configuration and
print or write it down.
Example



Use the scroll arrow if more
than one page of information
is available.

Write down / print this
information

NOTE: Configurable options will
differ between models. Your
screen may look different.

Step
16

17. Select Save.
Figure 9
Step
17

NOTE:


If the configuration data
cannot be read or saved,
continue with the procedure,
(PART 3).



Later in the procedure, manual
configuration will be needed.
xxxxxxxxxxxxxxxxxxxxxxxxxxx
xxxxxxxx

18. Select End.


xxxxxxxx

C-III plus will return to the
Home screen.
Figure 10
Step
18

PART 3:
Replace the AV Control Unit
19. Replace the AV control unit.


Refer to the ESM, section AV-Audio Visual & Navigation System, for replacement
information.

IMPORTANT: Before installing the new AV control unit, make sure to write down the
registration code. See PART 1 on page 2.
NOTE: Do not remove the SD Map Card when returning the Navigation/audio head unit for
parts warranty. Head units must be returned with correct SD Map Cards or the dealer will
be charged back.
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NTB15-001E

PART 4:
Check Replacement AV Control Unit Configuration
NOTE: To properly configure the replacement AV control unit, the ITM Configuration Part
Number must match the ITM Part Number.

For GT-R, Maxima, Murano, and Murano Hybrid vehicles, proceed to step 27.
LEAF Vehicles ONLY:
20. With the replacement AV control unit installed, set the parking brake, and then push the
vehicle power switch twice to ON mode.
21. Leave the audio unit OFF.
22. Press the “MAP/VOICE” button 3 times.
23. Press the audio system “PWR” button 2 times.
NOTE: Press the power button slow enough so that the system turns ON and then OFF,
but not too slow or it will not enter the System Diagnostic Menu.
24. Press the “MAP/VOICE” button once.

MAP/
VOICE
button

PWR
button

Figure 11

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NTB15-001E

25. When the screen in Figure 12 appears, select Confirmation/Adjustment.
26. Proceed to step 31, below.

Step
25

Figure 12

GT-R, Maxima, Murano, and Murano Hybrid vehicles:
27. With the replacement AV control unit installed, put the ignition switch in Accessory (ACC)
mode.
28. Leave the audio unit OFF.
29. Press and hold the “Menu” button while rotating the volume button three clicks
counterclockwise, three clicks clockwise, and then three clicks counterclockwise.


Release the “Menu” button.

30. When the screen in Figure 13 appears, select Confirmation/Adjustment.
31. Select Version Information.


Use the scroll arrows to access Version Information (see Figure 14).

Step
30

Step
31

Scroll
arrows

Figure 13

Figure 14
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NTB15-001E

32. If the ITM Configuration Part Number
matches the ITM Part Number,
configuration can be performed.


For Auto Configuration, go to PART 5,
below.



If the configuration data did not save
(see step 17 page 6) go to PART 6 Manually Configure the Multi AV
System / AV Control Unit on page 10.

Figure 15

33. If the ITM Configuration Part Number
does NOT match the ITM Part Number,
configuration needs to be cleared.
 Go to page 16, Clearing Configuration.

PART 5:
Configure the Multi AV System

34. Navigate C-III plus to the screen
shown in Figure 16 by performing