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NHTSA ID Number: 10183312

Manufacturer Communication Number: PI1802YZ_TSB_R4

TSB/Document Date: 2020-12-01


Summary

PRODUCT IMPROVEMENT CAMPAIGN: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802Y/Z) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information related to the Technical Service Bulletin previously published in July 2018 (PI1802 Rev 10, 03/16/2020) titled “Knock Sensor Detection System - ECU Logic Improvement” equipped w/THETA II engine. Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below returns to the dealer with Diagnostic Trouble Code (DTC) P1326 (Knock Signal Range/Performance).


Models

Part Name

Engine

Part Number

2.4L GDI

21111
2GK50QQK

2.0L T-GDI

21111
2GK60QQK

2.4L GDI

21111
2GK51QQK

2.0L T-GDI

21111
2GK52QQK

2.4L GDI and
2.0L T-GDI

21111 2GK70QQK

2.4L GDI

21111 2GK71QQK

2.0L T-GDI

21111 2GK72QQK

Drive Plate
Bolts

2.4L GDI and
2.0L T-GDI

23311 25050

Oil Cooler
Tube
Assembly
(replacement is
conditional,
refer to page 17)

2.4L GDI

25470 2G050QQK

2.0L T-GDI

25470 2G650QQK

2.0L-T

39250 2G700

Figure

TF, SL, QF,
XMa

Service Kit I

UMa, QL, JF, JFa

TF, SL,
QF, XMa

Service Kit II
UMa, QL,
JF, JFa

All

All

N/A

Knock Sensor
2.4L

39250 2G100

*Oil Cooler Tube assembly replacement is conditional, refer to page 17.

 NOTICE
VIN inquiry data for this repair is provided for tracking purposes only. KiaeBay logo retailers should
reference PI1802Y/Z* when accessing the WebDCS system.
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

TSB: PI1802Y/Z (Rev 4) Multiple Models March 2020

Page 24 of 32
SUBJECT:

ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802Y/Z)

WARRANTY CLAIM INFORMATION FOR:
PI1802 Y1, PI1802 Z1 AND PI180S (DIAGNOSIS ONLY CLAIMS):

 IMPORTANT
REFER TO WARRANTY BULLETIN 2020-26 (PI1802Y, Z OR 180S) FOR MODEL-SPECIFIC
LABOR OPERATIONS AND TIMES, AS WELL AS SPECIFIC CLAIM SUBMISSION
PROCEDURES. NOTE: SEE APPENDIX 1 & 2 ON PAGE 25 AND 28 FOR ADDITIONAL
TECHLINE PWA INFORMATION REQUIRED.
Flow Chart Symptom #A

Diagnostics

Repairs
R&R Knock Sensor

PI1802Y
DTC P1326
(No TL PWA Required)

BCT Pass
ECU Upgrade
Engine R&R
BCT No Pass
Engine R&R + ECU Software Update

Flow Chart Symptom #B

Diagnostics

Repairs
Inspection + Noise Check (N) (PI180S Claim)
Repairs under normal warranty coverage MAY apply.
Separate TL PWA case required

Check Oil + BCT Pass
PI1802Z
Engine Noise
(TL PWA Required)

Noise Check + TL PWA + Engine R&R
+ ECU Software Update
Check Oil + BCT
No Pass

Flow Chart Symptom #C

PI1802Z
Engine No Crank
(TL PWA Required)

Noise Check + TL PWA + Engine R&R

Engine R&R with TL PWA
Engine R&R with TL PWA + ECU Software Update

Diagnostics

Repairs

Check Oil Amount +
Check Crank Rotation
(+ 94lb.ft)

Inspection Only (PI180S Claim) – Repairs under
normal warranty coverage MAY apply – separate TL
PWA case required)

Check Oil Amount +
Crank Rotation (- 94lb.ft)
+ BCT Pass

Diagnosis Only (PI180S Claim) – Repairs under
normal warranty coverage MAY apply – separate TL
PWA case required)

Check Oil Amount +
Crank Rotation (-94lb.ft)
+ BCT No Pass

Engine R&R with TL PWA

Check Oil Amount +
Crank Rotation (+94lb.ft)
(no BCT)

Engine R&R with TL PWA

Engine R&R + ECU Software Update with TL PWA

Engine R&R + ECU Software Update with TL PWA

Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

TSB: PI1802Y/Z (Rev 4) Multiple Models March 2020

Page 25 of 32
SUBJECT:

ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802Y/Z)

Appendix 1 (Techline Prior Work Authorization)
Scenario

Description

Flowchart A

DTC P1326 Stored

Action Required
TL PWA required for all dealers – Video of condition
Video requirement examples below are for illustration
purposes, individual requirements will vary based upon
the condition reported:

Flowchart B

Engine Noise

Flowchart C

Engine Seized
Bearing Clearance Test or
No Test

• Video should be continuous and show the VIN
(most convenient VIN plate) and pan to show the
engine condition.
• For engine seizures, attempt to turn over engine
with torque wrench in video and exceeding 94 lb.ft.
• For hole in engine blockeBay logo, show hole in video
• For severe engine noise demonstrate severity of the
noise without over accelerating (to RPM redline) the
engine in video

Note: Additional information may be requested by the Techline agent, including but not
limited to screenshot of the stored DTC(s), ROM ID and Bearing Clearance Test (BCT)
results.
Oil Level Check: (Applies to all Flowcharts B and C)
1. Measure and record oil dip stick level.
2.

Note oil dip stick reading on the RO.

Oil Level Measurement: (Flowchart C)
1. Remove oil filler cap, remove oil drain
plug and drain oil into the supplied
measuring container SST067BUCK
and check oil level.
2.

Record oil level reading.

3.

Take photo of the oil level using KDS.

Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

TSB: PI1802Y/Z (Rev 4) Multiple Models March 2020

Page 26 of 32
SUBJECT:

ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802Y/Z)

Video Instructions for Seized Engine Inspection: (Flowchart C)
Prepare the vehicle prior to the video by removing the spark plugs and drive belt as well
as setting the torque wrench to 94 lb.ft.
1.
Start video showing vehicle and move
in towards the inside door VIN tag.

2.

Continue video and move to show the
dash VIN tag.

3.

Show the removed spark plugs.

4.

Show the empty spark plug holes from
the engine.

Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

TSB: PI1802Y/Z (Rev 4) Multiple Models March 2020

Page 27 of 32
SUBJECT:

ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802Y/Z)

5.

Show the removed drive belt and
attached torque wrench to crank bolt.

6.

Show the engine being cranked and
torque specification exceeding 94
lb.ft. torque.

7.

Submit video with Techline PWA
case.

Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

TSB: PI1802Y/Z (Rev 4) Multiple Models March 2020

Page 28 of 32
SUBJECT:

ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802Y/Z)

Appendix 2 (Video Capture & Upload)
Note: Additional information required to open a Techline case including but not limited
to screenshot of the stored DTC(s), ROM ID and Bearing Clearance Test (BCT) results.
The Chrome™
browser should be used to access the Techline portal. Follow the steps
below to clear the default browser if it is other than Chrome™.
For KDS Tab 10.1 Tablets:
1. Select “Settings” from the App Screen.
2.

Select the “General” tab at the top.

3.

Select “Default Applications”.

4.

If “Internet” is the default browser, select
the CLEAR button.
If “Chrome” is the default browser, further
action is not required.

5.

When opening the Techline portal, select
“Chrome” and select Always”.

Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

TSB: PI1802Y/Z (Rev 4) Multiple Models March 2020

Page 29 of 32
SUBJECT:

ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802Y/Z)

For KDS Tab S2 Tablets:
1.

Select “Settings” from the App Screen.

2.

Select “Applications”.

3.

Select “Default Applications”.

4.

Select “Browser app”.

5.

Ensure “Chrome” is selected.

Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

TSB: PI1802Y/Z (Rev 4) Multiple Models March 2020

Page 30 of 32
SUBJECT:

ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802Y/Z)

Attaching Video to a Techline Case:
1.

Open K-Support in the device Chrome™
browser or select the “Techline” button on
KDS home page.
https://ksupport.kiausa.com

2.

Open your existing Techline case for the
vehicle requiring a video capture by
selecting the case number.

3.

Select “Attachment”.

Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

TSB: PI1802Y/Z (Rev 4) Multiple Models March 2020

Page 31 of 32
SUBJECT:

ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802Y/Z)

4.

Select “Add Files”.

5.

Select “Camcorder” and the video camera
will open.

6.

Start by recording the VIN. Ensure sun
glare is not reflecting off windows or other
objects.
Without stopping the recording, capture
the area of the vehicle displaying the
issue. i.e.;

Engine Noise – record the engine.

Hole In Block – record the side of the
engine with the damage.

Seized Engine – record a technician
trying to turn the engine over with a
breaker bar.

 NOTICE
NOTE: Ensure the video size is set to “Limit to email”. Only record the VIN and
the engine exhibiting the concern. Any additional information will increase the size
of the video and make it difficult to upload or download.
7.

Stop the video when you captured what is
needed. Select “OK” to use this capture or
“RETRY” to capture the video again.

Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

TSB: PI1802Y/Z (Rev 4) Multiple Models March 2020

Page 32 of 32
SUBJECT:

ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802Y/Z)

8.

Ensure a description of the recording. For
example, engine knock or smoke from
exhaust.

9.

Select “Submit Case”.

10.

Select “Yes” when the confirmation
message below appears.
Note: Selecting anything other than
“Yes” will not save the video capture.

Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

TSB: PI1802Y/Z (Rev 4) Multiple Models March 2020

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TSB/Document ID: PI1802YZ_TSB_R4

Replacement Service Bulletin Number:

MFR Communication Date: 2020-11-12

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ENGINE AND ENGINE COOLING

MFR Component System:

MFR Component Subsystem:


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