NHTSA ID Number: 10182978
Manufacturer Communication Number: L-SB-0038-20
TSB/Document Date: 2020-11-23
Summary
TSB: This bulletin contains the vehicle specific pre-delivery services for 2021 model year IS 300 and IS 350 vehicles. Additionally, refer to the applicable Pre-Delivery Service (PDS) Check Sheet for services to be performed.
L-SB-0038-20
October 8, 2020
2021 IS 300, IS 350 Pre-Delivery Service (PDS)
Service
Category
General
Section
Pre-Delivery Service
Market USA
Applicability
YEAR(S)
MODEL(S)
2021
IS300, IS350
ADDITIONAL INFORMATION
Introduction
This bulletin contains the vehicle specific pre-delivery services for 2021 model year IS 300 and
IS 350 vehicles. Additionally, refer to the applicable Pre-Delivery Service (PDS) Check Sheet
for services to be performed.
Warranty Information
OP CODE
DESCRIPTION
TIME
OFP
T1
T2
N/A
Not Applicable to Warranty
–
–
–
–
Procedures
D/C Cut Fuse Installation ...................................................................................................... 2
Deletion of Vehicle Alert History ............................................................................................ 3
Tire Pressure Warning System (TPWS) Initialization............................................................. 4
Parking Assist Monitor Initialization*...................................................................................... 4
Steering Sensor Zero Point Calibration* ................................................................................ 4
Front Emergency Towing Eyelet Removal and Hole Cover Installation* ................................ 5
Front Wheel Opening Extension Pad Installation* ................................................................. 6
Front License Plate and Mounting Bracket Installation*......................................................... 7
Installation of Rubber Body Plugs* ........................................................................................ 9
*If applicable.
Draft - Confidential
© 2020 Lexus
, a division of Toyota
Motor Sales, USA
Page 1 of 9
L-SB-0038-20
October 8, 2020
Page 2 of 9
2021 IS 300, IS 350 Pre-Delivery Service (PDS)
D/C Cut Fuse Installation
To minimize battery discharge during transportation and storage, the D/C cut fuse (30A) has
been removed at the assembly plant and temporarily stored in the blank space of the relay block
in the engine compartment. During PDS, reinstall the D/C cut fuse (30A) into its original location
and clear ALL related Diagnostic Trouble Codes (DTCs).
Figure 1.
1
c
3
c
2
1
Relay Block
3
2
Remove D/C Cut Fuse (30A)
Install D/C Cut Fuse (30A) (Original Location)
NOTE
While the vehicle is stored at the dealership, disconnect the negative (–) battery terminal to prevent
battery discharge. Refer to Service Bulletin L-SB-0017-20, Battery Maintenance During PDS, for battery
maintenance information.
Draft - Confidential
© 2020 Lexus
, a division of Toyota
Motor Sales, USA
L-SB-0038-20
October 8, 2020
Page 3 of 9
2021 IS 300, IS 350 Pre-Delivery Service (PDS)
Deletion of Vehicle Alert History
As the D/C cut fuse is removed, the communication between the various ECUs is interrupted.
When the D/C fuse is reinstalled, the communication status is restored, but Lexus
Enform
Service Connect may store malfunction history in the form of vehicle alert history.
Therefore, it is necessary to operate the multi-display and delete the vehicle alert history AFTER
installing the D/C cut fuse during PDS at the dealership.
Deletion Procedure
1. Turn the engine switch (power switch) to the ON position (ON mode).
2. Push the Menu switch on the remote touch device.
3. On the multi-display, enter the following menus: Info – Vehicle Alert History.
4. If there is vehicle alert history stored, perform the Delete History operation.
HINT
If there is no vehicle alert history stored, the system will display a message stating
“There is no vehicle alert history.”
5. When the vehicle alert history deletion confirmation screen is displayed, select Yes.
HINT
If there is no vehicle alert history stored, the system will display a message stating
“There is no vehicle alert history.”
6. Turn the engine switch (power switch) to the OFF position (OFF mode).
Draft - Confidential
© 2020 Lexus
, a division of Toyota
Motor Sales, USA
L-SB-0038-20
October 8, 2020
Page 4 of 9
2021 IS 300, IS 350 Pre-Delivery Service (PDS)
Tire Pressure Warning System (TPWS) Initialization
Refer to the applicable Repair Manual for the TPWS initialization procedure.
Note the spare tire does NOT have a TPWS sensor.
NOTE
To adjust the tire pressure correctly when the outside temperature is significantly colder than shop
temperature, perform a Health Check using Techstream and select the compensation tire pressure
checkbox. Compensation pressures will display on the Health Check results screen. Adjust the tire
pressure when the tires are cold.
Parking Assist Monitor Initialization
As a result of the removal of the D/C cut fuse, the power source to the steering angle sensor is
cut off. When the D/C cut fuse is reinstalled, the parking assist monitor system/panoramic view
monitor will be operative, but it cannot display guidelines to assist parking operation because the
center position recognized by the steering angle sensor may not be in an initial position.
Therefore, perform parking assist monitor initialization AFTER installing the D/C cut fuse
during PDS.
Refer to the applicable Repair Manual for the parking assist monitor initialization procedure.
Steering Sensor Zero Point Calibration
As a result of the removal of the D/C cut fuse, the steering angle sensor power source is cut off.
When the D/C cut fuse is reinstalled, the center position recognized by the steering angle sensor
may not be the appropriate position. Therefore, it is necessary to perform the steering sensor
zero point calibration AFTER installing the D/C cut fuse during PDS.
Refer to the applicable Repair Manual for the steering sensor zero point calibration procedure.
Draft - Confidential
© 2020 Lexus
, a division of Toyota
Motor Sales, USA
L-SB-0038-20
October 8, 2020
Page 5 of 9
2021 IS 300, IS 350 Pre-Delivery Service (PDS)
Front Emergency Towing Eyelet Removal and Hole Cover Installation
1. Remove the front emergency towing
eyelet from the radiator grille by turning
it counterclockwise.
Figure 2.
NOTE
If it is difficult to loosen the front emergency
towing eyelets, use a steel bar.
1
c
1
2. Place the removed front emergency towing
eyelet into the tool tray in the
luggage compartment.
Front Emergency Towing Eyelet
Figure 3.
1
c
1
Draft - Confidential
Front Emergency Towing Eyelet
© 2020 Lexus
, a division of Toyota
Motor Sales, USA
L-SB-0038-20
October 8, 2020
Page 6 of 9
2021 IS 300, IS 350 Pre-Delivery Service (PDS)
Front Emergency Towing Eyelet Removal and Hole Cover Installation (continued)
3. Install the front emergency towing eyelet
hole cover, which is stored in the glove
compartment, onto the radiator grille.
Figure 4.
A. Insert the arrow-shaped tab of the front
emergency towing eyelet hole cover A
into the eyelet hole tab B as shown.
B
c
B. Install the front emergency towing
eyelet hole cover to the hole in the
radiator grille.
1
c
A
c
A
Arrow-shaped Tab
B
Eyelet Hole Tab
1
Front Emergency Towing Eyelet Hole Cover
Front Wheel Opening Extension Pad Installation
The front wheel opening extension pad set (right and left front wheel opening extension pads
and eight tapping screws) are located in the luggage compartment at the assembly plant to avoid
damage in transit.
1. Place the left front wheel opening
extension pad on the installation position
and temporarily tighten the four tapping
screws. Then tighten the four
tapping screws.
Figure 5.
NOTE
There is a distinguishable mark on
each pad.
1
c
2. Repeat step 1 for the right side.
1
Draft - Confidential
Tapping Screw
© 2020 Lexus
, a division of Toyota
Motor Sales, USA
L-SB-0038-20
October 8, 2020
Page 7 of 9
2021 IS 300, IS 350 Pre-Delivery Service (PDS)
Front License Plate and Mounting Bracket Installation
The front license plate bracket and two self-tapping screws are stored in the vehicle. Follow this
procedure to install the front license plate bracket and front license plate in states where it is
required by law.
1. Align holes A of the mounting bracket with the
dimples on the radiator grille. Mark the
location of holes B on the radiator grille.
Figure 6.
B
c
B
c
NOTE
Holes A are used for installation of the
mounting bracket to the radiator grille.
Holes B are used for the installation of the front
license plate to the mounting bracket.
A
c
A
c
3
c
2. Drill two relief holes with a diameter of
10 mm (0.39 in.) at the hole B marks on the
radiator grille to prevent the license plate
retaining bolt end from contacting the
radiator grille.
NOTICE
Do NOT pre-drill holes into the
radiator grille.
Do NOT drill dimples on the radiator grille.
Draft - Confidential
1
c
1
Mounting Bracket
2
Mark and Drill Hole
3
Dimple
© 2020 Lexus
, a division of Toyota
Motor Sales, USA
2
c
L-SB-0038-20
October 8, 2020
Page 8 of 9
2021 IS 300, IS 350 Pre-Delivery Service (PDS)
Front License Plate and Mounting Bracket Installation (continued)
3. Install the mounting bracket to the radiator
grille by attaching the two self-tapping screws
into the dimples.
Figure 7.
1
c
NOTICE
Do NOT overtighten the self-tapping screws.
3
c
4. Install the front license plate to the mounting
bracket using the two bolts.
2
c
1
Self-tapping Screw
2
License Plate
3
Figure 8.
Nominal Length: 15.0 mm (0.59 in.)
Diameter: 6.0 mm (0.24 in.)
2
c
1
c
Draft - Confidential
1
Nominal Length
2
Diameter
© 2020 Lexus
, a division of Toyota
Motor Sales, USA
L-SB-0038-20
October 8, 2020
Page 9 of 9
2021 IS 300, IS 350 Pre-Delivery Service (PDS)
Installation of Rubber Body Plugs
1. Confirm the number of plugs in the glove box. If two plugs are present, perform
substep 2A ONLY. If four plugs are present, perform substep 2A AND substep 2B.
2. Install plugs according the instructions below by confirming the number of plugs in the
glove box.
A. Install two plugs in the rear side member hole or rocker inner hole as shown.
B. Install two plugs in the torque box hole or rocker inner hole as shown.
Figure 9.
1
2
z
6
3
z
5
z
z
6
1
Front Side
2
Rear Side
3
Torque Box Hole or Rocker Inner Hole
4
Rear Side Member Hole or Rocker Inner Hole
5
Rocker Inner
6
Install Plug Here (if Applicable)
z
4
z
z
NOTICE
The installation of these plugs is required to prevent rust.
These plugs are stored in the glove box.
The number of plugs may vary according to production locations in the same
vehicle model.
Draft - Confidential
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TSB/Document ID: L-SB-0038-20
Replacement Service Bulletin Number:
MFR Communication Date: 2020-10-08
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: STRUCTURE
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