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NHTSA ID Number: 10182499

Manufacturer Communication Number: TJ33442.11.0-202

TSB/Document Date: 2020-11-16


Summary

This is a technical Journal:If the vehicle has a click sound from the left engine pad, follow the advice under "Service". Make sure that the sound is coming from the engine pad, NOT from the drive shaft. Remove the left engine pad and split by removing the small screw. Lubricate with graphite grease (PN 1161851) on points as in attachment. Torque for small screw is 8 nm.


VOLVOeBay logo CAR

SERVICE AND PARTS BUSINESS

Technical Journal
TITLE:

Left engine pad click sound
REF NO:

ISSUING DEPARTMENT:

CAR MARKET:

TJ 33442.11.0

Technical Service

United States and Canada

PARTNER:

ISSUE DATE:

STATUS DATE:

3 US 7510 VolvoeBay logo Car USA

2020-10-20

2020-10-26

FUNC GROUP:

FUNC DESC:

2180

Engine mounting

Page 1 of 6

“Right first time in Time”
Attachment
File Name
Click sound TJ33442.wav
TJ33442 Lubricate.pptx
TJI-514276-1_1_0_en-US.pdf

File Size
5.4025 MB
1.0869 MB
0.5164 MB

Vehicle Type
Type

Eng

Eng
Desc

Sales

Body

224
225
227
234
235
236
238
246
256

Gear

Steer

Model Year
2019-2020
2019-2020
2019-2020
2017-2020
2017-2020
2017-2020
2017-2020
2018-2020
2016-2020

Plant

Chassis range
-

Struc Week
Range
201835-202021
201817-202021
201846-202021
201617-202021
201624-202021
201646-202021
201646-202021
201717-202021
201505-202021

CSC Customer Symptom Codes
Code
F3
F2

Description
Complete vehicle/Unusual noise/During acceleration
Driving/Unusual noise/During acceleration

Produced in the USA and available as an electronic document. Hard copy documents are printed in USA on recycled paper containing
a minimum of 50% wastepaper and 10% post-consumer waste.
© 2020 VOLVOeBay logo CAR USA, LLC

Technical Journal 33442.11.0
VST Operation Number
VST Operation Number
98494-2

Description
Screw engine pad replace acc. to TJ33442

DTC Diagnostic Trouble Codes
Rows beginning with * are modified
Note! If using a printed copy of this Technical Journal, first check for the latest online version.
DESCRIPTION:
*Vehicle type and structure week updated.
If the vehicle has a click sound from the left engine pad during driving, (a metallic click sound from
A-pillar area)
Sound file with clicking noise added. (For best sound, use headphones)
Follow the advice under “Service”.
SERVICE:
Separate the engine pad and lubricate with graphite (see attachment), than follow instruction new screw
and washer.
Torque 10 NM.
Example of Lubricant to use Wurth P/N 0893240016.
VEHICLE REPORT:
Yes, please submit a Vehicle Report if click sound returns after repair and add video and sound file.
Use concern area “Vehicle Report” and sub concern area “Support not needed”, use function group
2180.

To view TJ attachment continue to next page. This TJ has two attachments and one
sound file.

Page 2 of 6

2020-10-26

Technical Journal 33442.11.0

SPA – Left engine pad click sound

Put lubricating grease with graphite on red marked points as in pictures above.
TJ33442

2020-10-26

Page 3 of 6

VolvoeBay logo Car Customer Service

Title

Engine Pad Left

Action
Issue
1

TJ Instruction VCC-514276-1

Product fix
Date
2018-11

Reason
First issue

Affected vehicles

Model year Model
2019
S60 (19-)

Engine
B4204T23, T26, T27,
T45
2017, 2018, S90 (17-)
B4204T20, T23, T26,
2019
T27, T29, T31, T44
D4204T14, T16, T23,
T7, T9
2019
V60 (19-)
B4204T23, T26, T27,
T29, T45, T46
D4204T14, T16, T4, T9
2019
V60 Cross Country B4204T23
(19-)
D4204T14, T4
2017, 2018, V90 (17-)
B4204T23, T26, T27,
2019
T29, T31, T44
D4204T14, T16, T23,
T4, T7, T9
D420T7
2017, 2018, V90 Cross Country B4204T20, T23, T26,
2019
T27, T29
D4204T14, T23, T7
2018, 2019 XC60 (18-)
B4204T20, T23, T26,
T27, T29, T44
D4204T14, T23, T4, T7
2016, 2017, XC90 (16-)
B4204T20, T23, T26,
2018, 2019
T27, T29
D4204T11, T14, T23, T6

Materials
Washer
Flange screw

Qty.
1.0
1.0

Materials

Part No.
986509
989857

Notes

Page

1(3)

Operation number:

98949-2

TJ Instruction VCC-514276-1

Page 2 ( 3 )
Removal

Note! Removal steps in this procedure may
contain installation details.
Color symbols

Note! This colour chart displays (in colour
print and electronic version) the importance
of the different colours used in the images
of the method steps.
1 . Used for focused component, the
component with which you will do
something.
2 . Used as extra colors when you need to show
or differentiate additional parts.
3 . Used for attachments that are to be
removed/installed. May be screws, clips,
connectors, etc.
4 . Used when the component is not fully
removed from the vehicle but only hung to
the side.
5 . Used for standard tools and special tools.
6 . Used as background color for vehicle
components.

Remove left-hand engine support insulator ,
refer to:
Removal, replacement and installation
2 - Engine with mountings and equipment
21 - Engine
218 - engine mounting

TJ Instruction VCC-514276-1

Page 3 ( 3 )
Remove the screw.
The part is not to be reused.

Install the marked component.
Tighten the screw.

Installation
To install, reverse the removal procedure.

1

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TSB/Document ID: TJ33442.11.0-202

Replacement Service Bulletin Number:

MFR Communication Date: 2020-10-27

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: POWER TRAIN

MFR Component System:

MFR Component Subsystem:


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