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NHTSA ID Number: 10179568

Manufacturer Communication Number: NTB19-033a

TSB/Document Date: 2020-09-11


Summary

INTELLIGENT CRUISE CONTROL INOPERATIVE AND AEB/FEB WARNING LIGHT ON OR RADAR OBSTRUCTION MESSAGE DISPLAYED WITH DTC C1A16 This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.


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TSB/Document ID: NTB19-033a

Replacement Service Bulletin Number:

MFR Communication Date: 2020-08-13

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: VEHICLE SPEED CONTROL

MFR Component System:

MFR Component Subsystem:


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Classification:

EL19-005a

Reference:

Date:

NTB19-033a

August 13, 2020

INTELLIGENT CRUISE CONTROL INOPERATIVE AND
AEB/FEB WARNING LIGHT ON OR RADAR OBSTRUCTION
MESSAGE DISPLAYED WITH DTC C1A16
This bulletin has been amended. See AMENDMENT HISTORY on the last page.
Please discard previous versions of this bulletin.

APPLIED VEHICLES:
APPLIED SYSTEM:

All NissaneBay logo vehicles equipped with ICC distance sensor
(Special repair procedure for vehicles in Table A)
Intelligent Cruise Control (ICC) or Automatic Emergency
Braking (AEB) or Forward Emergency Braking (FEB)

IF YOU CONFIRM
The customer states that the ICC stopped working while driving,
OR
The customer states that the AEB/FEB warning light is on, or turned on, while driving (see
Figure 1),
OR
The message “Unavailable Front Radar Obstruction” was displayed while driving (see
Figure 1).
AND
DTC C1A16 or C1A16-97 is the ONLY DTC stored.
AEB/FEB
warning light

Figure 1
ACTION
Refer to the Flow Chart on the next page.
NissaneBay logo Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your NissaneBay logo dealer to determine if this applies to your vehicle.
1/6

Flow Chart

YES

Is DTC C1A16 or C1A16-97 the ONLY
DTC stored?

NO

Are there any obstructions in front of the ICC
distance sensor on the bumper fascia, or on the
sensor itself? (Bugs, dirt, mud, slush, ice, etc.)
YES

NO

Remove
obstructions

Is the vehicle listed in Table A on
page 3?

NO

YES
This bulletin does not apply.
Does the incident ONLY occur
during bad weather or when the
distance sensor is obstructed?
(Rain, sleet, snow, slush, etc.)

YES

NO
Does the incident occur repeatedly
(multiple times during multiple
trips)?

Do not immediately replace the
distance sensor. Refer to the
Electronic Service Manual (ESM)
for further diagnostic information.

NO

YES
Was the ICC distance sensor
manufactured before 01.09.2018?
(DD.MM.YYYY).
See step 6 on page 4.

NO

Do not immediately replace the
distance sensor. Reassemble the
vehicle and refer to the Electronic
Service Manual (ESM) for further
diagnostic information.

YES

Perform ICC distance sensor
alignment. Refer to the ESM for
alignment procedure.

Replace the ICC
distance sensor.

2/6

NTB19-033a

SERVICE PROCEDURE

1.

2.

Is DTC C1A16 or C1A16-97 the ONLY DTC stored?

YES: Continue to step 2.

NO: This bulletin does not apply. Do not immediately replace the distance
sensor. Refer to the ESM for further diagnostic information.

Are there are any obstructions in front of the ICC distance sensor?
NOTE: This can include, but is not limited to, bugs, dirt, mud, slush, ice, etc.

3.

YES: Remove the obstruction and then proceed to step 3.

NO: Proceed to step 3.

Is the vehicle listed in Table A?

YES: Continue to step 4.

NO: This bulletin does not apply. Do not immediately replace the distance
sensor. Refer to the ESM for further diagnostic information.

Table A
2016-2018 Maxima
2016-2018 Altima
2016-2019 Sentra built before 12/2018
2015-2018 Murano
2016-2017 Murano HybrideBay logo
2017-2019 Pathfinder built before 11/2018
2018 Kicks

4.

Does the incident ONLY occur during bad weather?
NOTE: This can include, but is not limited to, rain, sleet, snow, slush, etc.

5.

YES: This bulletin does not apply. Do not immediately replace the
distance sensor. Refer to the ESM for further diagnostic information.

NO: Proceed to step 5.

Does the incident occur repeatedly (multiple times during multiple trips)?

YES: Proceed to step 6.

NO: This bulletin does not apply. Do not immediately replace the distance
sensor. Refer to the ESM for further diagnostic information.

3/6

NTB19-033a

6.

Locate and then write down the ICC distance sensor manufacturing date code
(see Figure 2).
NOTE: In some cases the ICC distance sensor may need to be removed from the
vehicle to see the date code. If so, refer to ESM for ICC distance sensor removal:
CRUISE CONTROL & DRIVER ASSISTANCE > DRIVER ASSISTANCE SYSTEM >
DRIVER ASSISTANCE SYSTEM > REMOVAL AND INSTALLATION > ICC
SENSOR (or DISTANCE SENSOR).
Decoding date code:

The date code will be displayed as DD.MM.YYYY on the back side of the ICC
distance sensor.

A date code of 01.09.2018 translates to the 1st day of the 9th month of 2018, or
September 1, 2018
Back side of ICC distance sensor

Date code

Figure 2
7.

Is the date of manufacture on the ICC distance sensor before 01.09.2018?

YES: Proceed to step 8.

NO: Re-install the ICC distance sensor in the reverse order of disassembly, and
then proceed to step 9.

IMPORTANT: The nuts and bolts of the ICC distance sensor, and its bracket, must be
torqued in a specific sequence.

Refer to the ESM for ICC distance sensor installation: CRUISE CONTROL &
DRIVER ASSISTANCE > DRIVER ASSISTANCE SYSTEM > DRIVER
ASSISTANCE SYSTEM > REMOVAL AND INSTALLATION > ICC SENSOR
(or DISTANCE SENSOR).

4/6

NTB19-033a

8.

Install a new ICC distance sensor from PARTS INFORMATION on page 5.
IMPORTANT: The nuts and bolts of the ICC distance sensor, and its bracket, must be
torqued in a specific sequence.

9.

Refer to the ESM for ICC distance sensor installation: CRUISE CONTROL &
DRIVER ASSISTANCE > DRIVER ASSISTANCE SYSTEM > DRIVER
ASSISTANCE SYSTEM > REMOVAL AND INSTALLATION > ICC SENSOR
(or DISTANCE SENSOR).

Perform distance sensor alignment.

Refer to the ESM for distance sensor alignment: BRAKES > BRAKE CONTROL
SYSTEM > AUTOMATIC EMERGENCY BRAKING > BASIC INSPECTION >
ADDITIONAL SERVICE WHEN REPLACING ICC SENSOR (or DISTANCE
SENSOR).

A.

PARTS INFORMATION

(1)

DESCRIPTION

PART NUMBER

QUANTITY

SENSOR UNIT-DISTANCE
(ICC Distance Sensor)

(1)

1

Refer to the Electronic Parts Catalog (EPC) for the correct part number.
A.

CLAIMS INFORMATION
Submit a Primary Part (PP) type line claim using the following claims coding:
DESCRIPTION

PFP

OP CODE

SYM

DIA

FRT

Replace SENSOR UNIT-DISTANCE
(ICC Distance Sensor)

(1)

RD45AA

HC

32

(2)

(1)
(2)

Reference the Electronic Parts Catalog (EPC) and use the Distance Sensor as the
Primary Failed Part (PFP).
Reference the current NissaneBay logo Warranty Flat Rate Manual and use the indicated Flat
Rate Time (FRT).

NOTE: FRT includes all wheel alignment; no other alignment op code is required. DO
NOT claim the alignment op code with this claim.

CLAIMS INFORMATION continues on page 6.

5/6

NTB19-033a

OR
Submit a Primary Part (PP) type line claim using the following claims coding:
DESCRIPTION

MODEL

PFP

OP CODE

SYM

DIA

Maxima with AVM
2016-2018
Pathfinder with AVM
2017-2019 built before
11/2018
Remove and
reinstall original
sensor
(ICC Distance
Sensor)

2.9
(1)

RX8EAA

HC

3.0

2.5

Pathfinder without AVM
2017-2019 built before
11/2018

2.6
(1)

RX8DAA

HC

Altima 2016-2018

(2)

32

Maxima without AVM
2016-2018

Sentra built before 12/2018

(1)

FRT

32

2.4
2.9

Kicks 2018
2.0
Murano 2015-2018
including Murano HybrideBay logo
2.6
2016-2017
Reference the Electronic Parts Catalog (EPC) and use the Distance Sensor as the
Primary Failed Part (PFP).
Reference the current NissaneBay logo Warranty Flat Rate Manual and use the indicated Flat
Rate Time (FRT).

NOTE: FRT includes all wheel alignment; no other alignment op code is required. DO
NOT claim the alignment op code with this claim.

AMENDMENT HISTORY
PUBLISHED DATE REFERENCE

DESCRIPTION

April 15, 2019

NTB19-033

Original bulletin published

August 13, 2020

NTB19-033a

Latest models and model years applied, and CLAIMS
INFORMATION revised.

6/6

NTB19-033a

1


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