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NHTSA ID Number: 10179569

Manufacturer Communication Number: TSB-01-004-20

TSB/Document Date: 2020-09-09


Summary

How to inspect a Thule Regal Awning


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TSB/Document ID: TSB-01-004-20

Replacement Service Bulletin Number:

MFR Communication Date: 2020-08-26

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: EQUIPMENT

MFR Component System:

MFR Component Subsystem:


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THULE® REGAL AWNING INSPECTION

TSB 01-004-20B
Thule® Regal Awning
June 19, 2020

NOTE: This bulletin supersedes TSB 01-004-20 dated April 17, 2020, which should be removed from your files.

Purpose

This document outlines the inspection (and correction) of Thule Regal Awnings to determine if there is too
much gap between the roll tube and end plates, which could cause the fabric to extend over the edge or the
roll tube could shift along the axle plane.

Safety

This document provides general instructions. Many variables can change the circumstances of any
procedure, i.e. the degree of difficulty involved in the service operation and the ability level of the individual
performing the operation. This document cannot begin to plot out procedures for every possibility, but will
provide the general instructions for effectively installing, removing or servicing the system. In the event the
skill level required is too advanced or the procedure too difficult, a certified technician should be consulted
before performing the necessary operation. Failure to correctly install, remove or service the system may
result in voiding the warranty, inflicting injury or even death.

The “WARNING” symbol above is a sign that a procedure has a safety risk involved and may cause
death, serious personal injury, severe product and/or property damage if not performed safely and
within the parameters set forth in this document.

The "CAUTION" symbol above is a sign that a procedure has a safety risk involved and may cause
personal injury, product and/or property damage if not performed safely and within the parameters
set forth in this document.

Resources Required Thule Regal Tolerance Adjustment Kit

« Cordless or electric drill or screwdriver NOTE: Use parts as needed. Discard unused parts.
- Appropriate drive bits “VreEl Me Vs 0201150

¢ Small hammer or mallet De ae e

+ Micrometer

* Metric T-handle wrenches (optional)
« Flat head screwdriver or pry bar

Instruction manual

Washers

Front end cap screw

Rear end cap screws

End plate screws

QA approved sticker (See figure 21)

Labor Time

I Inspection: 0.3 hours (need two measurements)

[Corrective Action: 0.3 hours(adding washers)

Rev: 06.19.20 Page 1 CCD-0003853

THULE® REGAL AWNING INSPECTION

TSB 01-004-20B
Thule® Regal Awning
June 19, 2020

Inspection

Check the following steps on the flow chart (Fig. 1 ) to determine if the awning needs to be modified.

Production
label present?

No

Inspection of
screws

Production date
after 02/24/20

Screws Add screws
present? Tx20

Yes

Inspection
regarding Qc

Measure gap

16-17mm 17.1mm-18mm 18.1mm-19mm 19.1mm-20mm 20.1/mm-21mm 21.1/mm-22mm
0.6299"-0,.6693" 0.6732"-0,.7087" 0.7126"-0,7480" 0.7520"-0.7874" 0.7913"-0.8268" 0.8307"-0.8661"

No action Add 1 washer Add 2 washers Add 3 washers Add 4 washers Add 5 washers

Add
control label

No action

f

Rev: 06.19.20 CCD-0003853

THULE® REGAL AWNING INSPECTION

TSB 01-004-20B
Thule® Regal Awning
June 19, 2020

Production Label Inspection

1. Open the awning at least three feet.
2. Check for the production label (Fig. 2A) near the left hand end cap, inside the lead rail profile.

A
Se avarsics * MMMM

EVIL

vec
om

NOTE: If the production label is not present, go to the Screw Inspection section on page 4. If the
production label is present and dated (DD/MM/YY) prior to February 2020, skip to the Tolerance
Inspection on page 5. If the production label is present and dated (DD/MM/YY) February 2020 or
later, no further action is needed.

Rev: 06.19.20 CCD-0003853

THULE® REGAL AWNING INSPECTION

US ST S| TSB 01-004-20B
wietettas | Thule® Regal Awning
PENS} June 19, 2020

Screw Inspection
1. Physically move/rock the end caps to check fixation of the end plate with 20mm torx fasteners.

NOTE: Visual inspection of the two 20mm torx fasteners (Fig. 6) will require removal of the end caps.
2. Open the awning at least three feet.

A CAUTION

Use caution removing the fasteners securing the end caps, they can easily be stripped.

Remove the 15mm torx fastener securing the front end cap (Fig. 3) with appropriate bit.
Pop off the front end cap (Fig. 4A) with a flat head screwdriver or pry bar.

‘ A ——

Remove the three 3mm hex fasteners (Fig. 5) securing the rear end cap with appropriate bit.
Verify the presence of the two 20mm torx fasteners (Fig. 6) on the awning end plate.

12


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