8/3/2020

61 06 20_TAILGATE MALFUNCTION WHEN OPENING OR CLOSING.

SIB 61 06 20
TAILGATE MALFUNCTION WHEN OPENING OR CLOSING.

2020-07-23

This Service Information Bulletin (Revision 2) replaces SI B61 06 20 dated March 2020.
What’s New (Specific text highlighted):
• Warranty Information section updated

MODEL
E-Series
F44
F48

Model Description
2 Series Gran Coupe
X1 Sports Activity Vehicle

Production Date
November 1, 2019 - January 15,,2020
July 1, 2019 – January 15, 2020

SITUATION
Customer may complaint of any the following scenarios:

When operating the tailgate by using any of the tailgate buttons, the movement stops
Tailgate opens when the remote control is within the proximity of the rear of the vehicle, and a
second person opens any of the doors using the outside door handle
Tailgate opens again immediately after closing

CAUSE
Erroneous ground signal set by the contactless tailgate opening control unit (smart-opener).

CORRECTION
Retrofit the vehicle tailgate smart opener Gen 2.5 to Gen 2.0

PROCEDURE
F44 Vehicles:

1. Perform the vehicle test using ISTA and work through the corresponding test modules.
Was the root cause found using ISTA?
YES: No further action required.
NO: proceed to next Step.

2. Replace smart opener control unit and sensors with Gen2.0
3. Program vehicle using ISTA 4.22.1 or higher (released on February 2020) and perform
conversion of the contactless tailgate opening to Gen2.0
F48 Vehicles:

1. Perform the vehicle test using ISTA and work through the corresponding test modules.
Was the root cause found using ISTA?
YES: No further action required.

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NO: proceed to next Step.

2. Replace smart opener control unit and sensors with Gen2.0
(conversion or programming is not necessary on F48 vehicles)

PARTS INFORMATION
Obtain and confirm the part numbers for your specific vehicle by entering the chassis number in either ETK
or AIR which takes into account specific equipment and/or options.
Part Number
61 35 7 932 682
61 35 7 391 043
61 35 7 391 042

Description
Contactless tailgate opening control unit
Contactless tailgate opening lower sensor
Contactless tailgate opening upper sensor

Quantity
1
1
1

WARRANTY INFORMATION
Covered under the terms of the BMW New Vehicle Limited Warranty for Passenger Cars and Light
Trucks.
Control unit in contactless tailgate opening / split door
activation permanent malfunction

Defect Code:

6138251500

Labor Operation

Description
Performing vehicle test (with vehicle diagnosis system –
checking faults) (Main work)

00 00 006

Labor Allowance
Refer to AIR

Or:
Performing vehicle test (with vehicle diagnosis system –
checking faults) (Plus work)

Refer to AIR

61 21 528

Connect an approved battery charger/power supply
(indicated in AIR as Charging battery)

Refer to AIR

And, as necessary:
61 00 006
And:

Performing vehicle diagnosis – test module

Work Time (WT)

61 35 741

Replacing contactless trunk opening control unit (after
vehicle diagnosis)

Refer to AIR

00 00 556
And:

If you are using a Main labor code for another repair, use the Plus code labor operation 00 00 556 instead of
00 00 006.
And, for the
F44 (2 Series Gran Coupe)
Labor Operation
61 35 747

Description
Replacing contactless trunk opening senor line, top
(rear bumper cover detached)

Labor Allowance
Refer to AIR

And:
61 35 748

Replacing contactless trunk opening senor line, lower
(rear bumper cover detached)

Refer to AIR

Or, for the

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F48 (X1 Sports Activity Vehicle)
Labor Operation
66 10 000

Description
Replacing contactless trunk opening senor lines, top
and lower (rear bumper cover detached)

Labor Allowance
4 FRU

Work time labor operation codes 61 00 006 and 66 10 000 are not considered a Main labor operations.
As applicable to your center, please refer to SI B01 01 20 or B01 07 20 for claiming your diagnosis work
time, job/repair work time (WT), WT and repair-related explanation procedures.
And, for the
F44 (2 Series Gran Coupe Only)
Labor Operation
61 00 730

Description
Programming/encoding control unit(s)

Labor Allowance
Refer to AIR

Refer to AIR for the corresponding flat rate unit (FRU) allowances.
During the workshop visit for this repair procedure, the F44 (2 Series Gran Coupe) vehicle may also show
one or more programming and encoding Technical Campaign repairs open, the programming and encoding
procedure may only be invoiced one time.
If you should have this situation, update the vehicle to the required I-level or higher by performing
and submitting for one of these open Technical Campaigns instead.
Please be sure to also perform any additional work the campaign repairs require and/or close the
remaining open programming and encoding the Campaign repairs as outlined in the corresponding
Service Information Bulletin.
Only if the situation above does not apply, the additional flat rate labor operation code above to perform the
programming and encoding procedure is then claimable within the work procedure and coverage guidelines
described in this bulletin.
Programming and Encoding - Vehicle Control Units (RO and Claim Comments Required)
The programming procedure automatically reprograms and encodes all vehicle control modules which do
not have the latest software I-level. If one or more control module failures occur during this programming
procedure:

Please claim this consequential control module-related repair work (including performing the
IRAP Control Unit Recovery procedure first as required, refer to the SIB in AIR) under the
defect code listed in this bulletin with the applicable AIR labor operations.
Please explain this additional work (The why and what) on the repair order and in the claim comments
section
For control module failures that occurred prior to performing this programming procedure:

When covered under an applicable limited warranty, claim the applicable test plan and the
corresponding control module-related repair work using the applicable defect code and labor
operations in AIR (including diagnosis with separate punch times).
Other Repairs

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If other eligible and covered work is performed as a result of performing the ISTA diagnostics and related
test plans, claim this work with the applicable defect code and the labor operations that are listed in AIR
(including diagnosis).

QUESTIONS REGARDING THIS BULLETIN
Technical inquiries
Warranty inquiries
Parts inquiries

Submit feedback at the top of this bulletin
Submit an IDS ticket to the Warranty Department
Submit an IDS ticket to the Parts Department

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