B610419 Service Bulletin/Repair Instructions

8/3/2020
61 04 19_VEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED
SIB 61 04 19

VEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED
2020-07-21
This Service Information Bulletin (Revision 3) replaces SI B61 04 19 dated June 2020.

What’s New (Specific text highlighted):

• Procedure
MODEL

F06 (6 Series Gran

Coupe)

F23 (2 Series

Convertible)

F31 (3 Series Sports

Wagon)

F36 (4 Series Gran

Coupe)

G12 (7 Series)
F15 (X5)
F16 (X6)
F22 (2 Series Coupe)
F25 (X3)
F26 (X4)
F30 (3 Series Sedan)
F32 (4 Series Coupe)
F33 (4 Series

Convertible)

G01 (X3)
F34 (3 Series Gran

Turismo)

G02 (X4)
F90 (M5)

G30 (5 Series)
G32 (6 Series Gran

Turismo)
Vehicles equipped with option 609 (Navigation Professional)
SITUATION

The customer’s vehicle does not start due to a totally discharged battery.

The following Check Control Messages can also be displayed:
229: Start engine. Battery totally discharged

And/or:
415: Start engine. Energy management

Either one or both of the following faults code will also be stored:
Head Unit High (HU-H): B7F856 - DVD drive hardware fault.

And:
Body Domain Controller (BDC): 80402F – battery totally discharged.
CAUSE

Software error in the Head Unit High:
Gasoline engines up to an I-level lower than 18-11-510

Or:
Diesel engines up to an I-level lower than 19-07-500 (available July 2019)
CORRECTION

Program the vehicle
PROCEDURE

1. In case of a customer complaint, run diagnosis with ISTA and work through the corresponding test

module if necessary.

Important:

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61 04 19_VEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED
Carry out the test module and check function of DVD drive with a suitable medium.

Carry out a parts replacement only after the vehicle software has been updated and the test plan

indicates a component

replacement is necessary.
2. Are fault codes B7F856 – DVD drive hardware failure and 80402F – Battery totally discharge both

stored?

No: Perform standard troubleshooting along with Energy Diagnosis to determine the cause of the

discharged battery.

Yes: Proceed to the next step.

3. Program the vehicle using ISTA:

Gasoline engines – program with ISTA 4.16.1x (I-Level 19-03-5xx) or a more recent version.

Diesel engines – program with ISTA 4.18.1x (I-level 19-07-51x) available July 2019.

Note that ISTA will automatically reprogram and code all programmable control modules that do not have the

latest software.

Always connect a BMW-approved battery charger/power supply (SI B04 23 10).

For information on programming and coding with ISTA, refer to CenterNet / TIS / Technical Documentation /

Diagnostics and Programming / Programming Documentation
WARRANTY INFORMATION

Covered, now for gasoline engine vehicles and for the diesel engine vehicles when BMW software solution

becomes available, under the terms of the BMW New Vehicle Limited Warranty for Passenger Cars and Light

Trucks.

Defect Code:
6512580200
Head Unit High HU-H software error/internal device fault
Labor Operation:
Labor Allowance:
Description:
00 00 006
Refer to AIR
Performing vehicle test (with vehicle diagnosis system –

checking faults) (Main work)
Refer to AIR
Performing vehicle test (with vehicle diagnosis system –

checking faults) (Plus work)
Refer to AIR
Connect an approved battery charger/power supply (indicated

in AIR as Charging battery)
Or:

00 00 556

And:

61 21 528
And, additionally for the:

e-Vehicles
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Labor Operation:
Labor Allowance:
Description:
61 25 910
Refer to AIR
Recharging high-voltage battery unit (to high voltage charging

socket)
Labor Operation:
Labor Allowance:
Description:
65 50 050
Work time (WT)
Checking function of central information display (test module,

troubleshooting/after vehicle diagnosis)
Work time (WT)
Performing vehicle battery energy diagnosis (after vehicle

diagnosis
Labor Operation:
Labor Allowance:
Description:
65 50 558
Refer to AIR
Replacing Central Information Display (after vehicle diagnosis)
Labor Operation:
Labor Allowance:
Description:
61 00 730
Refer to AIR
Programming/encoding control unit(s)
And, as necessary:
And, if necessary:

61 20 502
And, if necessary:
And/or:
If you are using a Main labor code for another repair, use the Plus code labor operation 00 00 556 instead of 00

00 006.

Refer to AIR for the corresponding flat rate unit (FRU) allowances.

Work time labor operation code 65 50 050 is not considered a Main labor operation; however, it does require an

individual punch time and an explanation on the repair order and in the claim comments section.

And, as applicable:

Consequential Repair

When additional work and/or parts, which directly relate to and are required to properly perform the repair

described in this Service Information bulletin, claim these items under the defect code listed above together with

the corresponding labor operations if applicable (including any additional diagnosis) that are listed in AIR.

Please explain the reason for this consequential repair work (the why and what) on the repair order and in the

claim comments section.

Programming and Encoding - Vehicle Control Units

During the same workshop visit, if a vehicle also requires another Technical Campaign or repair that also

includes programming and encoding the control units, the programming procedure may only be invoiced one

time.

A. The programming procedure automatically reprograms and encodes all vehicle control modules which do

not have the latest software i-level. If one or more control module failures occur during this programming
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61 04 19_VEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED
procedure:

Please claim this consequential control module-related repair work under the defect code listed in this

bulletin with the applicable AIR labor operations.

Please explain this additional work (The why and what) on the repair order and in the claim comments section.

B. For control module failures that occurred prior to performing this programming procedure:

When covered under an applicable limited warranty, claim this control module-related repair work using

the applicable defect code and labor operations (including diagnosis) in AIR.
QUESTIONS REGARDING THIS BULLETIN

Technical inquiries

Warranty inquiries

Parts inquiries
Submit feedback at the top of this bulletin

Submit an IDS ticket to the Warranty Department

Submit an IDS ticket to the Parts Department
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