Loading...

NHTSA ID Number: 10177958

Manufacturer Communication Number: No. 43-10

TSB/Document Date: 2020-08-05


Summary

Various repair symptoms and their associated repairs for all PDK transmissions.


Service

Technical Information

43/10

ENU

3730

3

PDK Transmission: Repair Measures in the Event of Various Symptoms (43/10)

Information
This bulletin replaces bulletin Group 3, 43/10, dated July 12, 2017.

Information
This Technical Information replaces the TI dated May 15, 2014.
Changes/additions compared to the previous Technical Information:
The fault code P17E0 was added in section 1.3 - Overview of fault memory entries for gear
selection.

Information
This Technical Information replaces the TI dated April 29, 2011.
Changes/additions compared to the previous Technical Information:
The document “3730 – Flow charts for PDK fault codes (970)” has been updated and now includes
additional fault codes and steps for the flow charts ‘EF – Electrical faults’, ‘SF0 – Sensor faults
(preliminary work)’ and ‘SF3 – Pressure sensor’ and
A “Supplement: Measurement instructions – for flow chart SF0” ( see information medium TI –
Technical Information releases, main group 3 – Transmission) has also been added.

Information
This Technical Information replaces the TI dated May 24, 2012.
Changes/additions compared to the previous Technical Information:
New PDK Diagnostic Flow Charts dated 03/2014.

Information
This Technical Information replaces the TI dated September 1, 2010.
Changes/additions compared to the previous Technical Information:
Information added under “Item 15” in section  Technical Information '2 - Repair measures in the event
of leaks on the PDK transmission':
All-wheel drive vehicles only: Traces/drops of oil also possible around the oil pan due to leaking
connecting shaft sealing ring.

AfterSales

Jul 24, 2020
Page 1 of 18

3

Service
3730

ENU

Technical Information

43/10

Vehicle Type:

Panamera (970)/Panamera 4 (970)/Panamera S (970/Panamera 4 S (970)
Panamera Diesel (970)/Panamera S-HybrideBay logo (970)/Panamera 4 GTS (970)
Panamera Turbo (970)/Panamera Turbo S (970)

Model Year:

As of 2010 up to 2016

Equipment:

PorscheeBay logo Doppelkupplung (PDK) – I-no. 250

Concerns:

PDK transmission/PDK transmission control unit

Information:

Procedure and repair measures in the event of complaints relating to PDK:




Gearbox emergency operation/other warning messages
Fault memory entries in the fault memory of the PDK control unit
Leaks on the PDK transmission
Complaints relating to comfort
Complaints relating to noises

This Technical Information is divided into the following sections:



 Technical Information '1 - Procedure and repair measures in the event of fault entries in the fault
memory of the PDK control unit'
 Technical Information '2 - Repair measures in the event of leaks on the PDK transmission'
 Technical Information '3 - Remedial action and repair measures in the event of complaints relating
to comfort and noise'
 Technical Information '4 - Procedure in the event of noises on the PDK transmission'
Information

Jul 24, 2020
Page 2 of 18

Always create a Vehicle Analysis Log (VAL) before starting any measures  Workshop
Manual '0X03IN Creating Vehicle Analysis Log (VAL)'.

When evaluating faults, also bear in mind the detailed information contained or stored in the
relevant fault code (measured values, etc.).

Make sure the version of the 9900 - PIWIS Tester III software you are using is the latest version.

If components are replaced: Return components to the PorscheeBay logo and document all measures in
PIWIS/PQIS.

AfterSales

Service

Technical Information

43/10

ENU

3730

3

Information
Information on PDK calibration and engine torque loss adaptation
Engine torque loss adaptation
Engine torque loss adaptation must always be performed before calibrating PDK. Engine torque loss
adaptation is also required after carrying out control unit programming (DME/PDK – with or without
part replacement).
Conditions/procedure for engine torque loss adaptation:

Engine temperature is at least 176° F. (80° C.) (read out the temperature from the PDK control unit
by selecting “Actual values/Input signals” > “CAN input signals - Engine temperature”).

All loads switched off.

PDK selector lever in position P.

Allow engine to run at idle speed for 3 minutes with air conditioning switched off.

Then allow engine to run at idle speed for 3 minutes with air conditioning switched on.

Switch off ignition and wait 15 seconds (adaptation values are stored).

PDK calibration
Essentially, PDK calibration is required only after replacing parts (of the PDK control unit, hydraulic
switch unit, PDK transmission) or if you are expressly instructed to do so during troubleshooting.
PDK calibration can be started by selecting the PDK control unit under > “Maintenance/repairs” >> “Calibration (complete process)” using PIWIS Tester II. Shift travel, hydraulics and clutches are calibrated
during calibration.
It is not possible to perform a “minor” calibration routine (“Calibration without previous part replacement”)
– which you may be familiar with from the Boxster, Cayman and Carrera sports cars – on the Panamera.
Engine torque loss adaptation must always be performed before carrying out calibration.
The preconditions for engine torque loss adaptation and PDK calibration are summarized again in the
following overview:
Activity
(What was done?)

Engine torque loss adaptation required

PDK calibration
required*

PDK control unit re-programmed
(without previous part replacement)

Yes

No**

PDK control unit replaced

Yes

Yes

Hydraulic switch unit replaced

Yes

Yes

PDK transmission replaced

Yes

Yes

* Engine torque loss adaptation must always be performed before carrying out PDK calibration.
** Exception: There are other faults present and calibration is expressly recommended in order to
correct these faults.

AfterSales

Jul 24, 2020
Page 3 of 18

3

Service
3730

ENU

Technical Information

43/10

1 - Procedure and repair measures in the event of fault entries in the fault memory of the PDK control
unit
Work Procedure: 1

Procedure and repair measures in the event of fault entries in the fault memory of the PDK
control unit.
The required procedure for correcting faults for the groups of fault memory entries listed below is
described using flow charts.
A separate flow chart is used for each of the fault groups specified below.
Information
You will find the flow charts under the heading “3730 – Flow charts of PDK fault codes
(970)” in the information medium TI – Technical Information releases, main group 3 –
Transmission.
In addition to the flow charts, Guided Fault Finding in PIWIS Tester II must always be used during
troubleshooting for existing fault memory entries. In some cases, you are directed to the required
guided fault finding from the flow charts. The procedure for required electric testing is stored only
under Guided Fault Finding in PIWIS Tester III.
Sequence for correcting faults if various fault entries from various fault groups are present:
1) Electrical faults
2) Sensor faults/software faults
3) Gear selection faults
Fault correction for complaints relating to comfort and noise must only be carried out after the
faults listed above (if present) have been found and corrected.
1.1

Electrical faults
Electrical faults include all fault memory entries relating to fault type
– Short circuit to ground
– Short circuit to B+
– Shunt
– Open circuit
– Incorrect voltage (operating limit, undervoltage, overvoltage)
.
Correct faults as shown in Flow chart EF – Electrical faults.

Jul 24, 2020
Page 4 of 18

AfterSales

Service

Technical Information
1.2

43/10

ENU

3730

3

Sensor faults/software faults
“Sensor faults” include all fault memory entries relating to the components
– Distance sensor
– Speed sensor
– Pressure sensor
– Temperature sensor
.
Correct faults as shown in Flow charts SF0 – SF5.
Overview of fault memory entries for distance sensor (Flow chart SF1)
– P1731 ... to P1734: Distance sensor information/shift rod faults (outside of validity range)
Overview of fault memory entries for speed sensor (Flow chart SF2)
– P0730:
– P1743:
– P1744:
– P1745:

Transmission monitoring symptom - incorrect gear ratio
Plausibility of transmission input shaft speed sensor clutch 1
Plausibility of transmission input shaft speed sensor clutch 2
Input shaft overspeed

Overview of fault memory entries for pressure sensor (Flow chart SF3)
– P0841, P0846 and P0871: Pressure sensor fault (measured value implausible)
– P17B1 and P17B2: Clutch fault (activation pressure implausible)
– P17B3 and P17B4: Clutch valve fault (valve pressure stays too high mechanically during
overlap switching after quick filling)
– P17BB ... to P17BE: Clutch fault (clutch cannot be opened)
Overview of fault memory entries for temperature sensor (Flow chart SF4)
– P0711: Transmission temperature sensor implausible
– P172D: Transmission temperature sensor gradient fault
– P17F0 ... to P17F2: Transmission overtemperature
Overview of fault memory entries for software faults (Flow chart SF5)
– P0602: PDK control unit not programmed
– P0603 ... to P605: PDK control unit, internal fault
– P0614: Data status does not match engine
– P0702: PDK control unit, internal fault
– P1715: PDK control unit, internal fault
– P1749: PDK control unit, variant coding invalid
– P174B: PDK control unit, interchange detected
– P174C: BIN file does not match software version
– P174E: EEPROM content at system start incorrect/implausible
– P186F ... to P1872: PDK control unit, internal fault (electric synchronization data, shift rod
compensation, clutches and hydraulics)
– P1897, P189A, P189C, P189D: PDK control unit, internal fault (software monitoring)
– P18A0 ... to P18B5: PDK control unit, internal fault (software monitoring)
– P18D0: Clutch, BIN file implausible
– Uxxxx: CAN fault

AfterSales

Jul 24, 2020
Page 5 of 18

3

Service
3730

ENU

Technical Information

43/10

1.3

Overview of fault memory entries for gear selection
– P17D0 ... to 17D9: Hydraulic gear selection, system fault
– P1779, P177A ... to P177F: Synchronization fault – gear cannot be disengaged (disengagement block)
Other fault entries relating to the fault memory entries specified above can be entered in the
fault memory of the PDK control unit:
– P18B4: PDK control unit, internal fault (software monitoring) with fault type $36/$37/$38
– P17E0 (new information): Hydraulic emergency hold function cannot be cancelled due to
mechanical blockage.
The fault can also be caused by a leak in the clutch if the expected pressure is not reached.
Correct faults as shown in Flow chart GS.

2 - Repair measures in the event of leaks on the PDK transmission
Information
General information on how to deal with leaks on the PDK transmission
The exact site of the leak must be determined in order to be able to define the required repair measures.
If this is not possible at first, carry out the following steps one after the other:

Clean the transmission

Perform a test drive

Check the transmission for leaks and find the leak.

Once you have found the leak, carry out the required repair measures in accordance with the following
overview.
Once you have repaired the leak, always check the transmission fluid level and correct it if necessary 
Workshop Manual '370235 Checking and topping up ATF'.
Work Procedure: 2

Jul 24, 2020
Page 6 of 18

Repair measures in the event of leaks on the PDK transmission
Item

Description

Possible cause(s)

Remedial action

1

Leak in the side shaft
and connecting shaft
area  Figure 1 -item 1-

O-ring on connecting shaft
damaged

Replace O-ring on
connecting shaft (Part No.
999.701.640.xx). For
instructions on removing and
installing the connecting shaft,
see  Workshop Manual

AfterSales

Service

Technical Information

43/10

ENU

3730

3

'373419 Removing and installing
PorscheeBay logo Doppelkupplung (PDK)'.
2

Leak between
transmission housing
and side shaft  Figure
1 -item 2-

Radial shaft seal damaged

Replace radial shaft seal (Part
No. 970.302.885.xx) 
Workshop Manual '387055
Replacing sealing ring for output
shaft'

3

Leak around the oil
cooler connections
 Figure 1 -item 3-

O-rings on oil lines for oil
cooler damaged

Replace O-rings (Part No.
999.707.647.xx) on the oil lines.
For details, see  Workshop
Manual '386219 Removing and
installing line for ATF cooling'.

Oil line for oil cooler
damaged

Replace oil line (Part No.
970.307.082.xx)  Workshop
Manual '386219 Removing and
installing line for ATF cooling'.

123

Bestseller No. 1
Red Line 42804 Full Synthetic Gear Oil, V-Twin Transmission Oil with Shockproof - 1 Quart
1,899 Reviews
Red Line 42804 Full Synthetic Gear Oil, V-Twin Transmission Oil with Shockproof - 1 Quart
  • CUTTING EDGE TECHNOLOGY - Shockproof technology designed to...
  • QUIET SMOOTH SHIFTING - V-Twin Transmission oil dampens...
  • IMPROVES PERFORMANCE - Transmission fluid that dramatically...
  • POPULAR POWESPORTS OIL FOR - UTVs & Side by Sides, ATVs...
  • WHY RED LINE - Established in 1979, Red Line Products...
Bestseller No. 2
Red Line 42804 V-Twin Transmission Oil with Shockproof - 4 Quarts
  • CUTTING EDGE TECHNOLOGY - Shockproof technology designed to...
  • QUIET SMOOTH SHIFTING - V-Twin Transmission oil dampens...
  • IMPROVES PERFORMANCE - Transmission fluid that dramatically...
  • POPULAR POWESPORTS OIL FOR - UTVs & Side by Sides, ATVs...
  • WHY RED LINE - Established in 1979, Red Line Products...

Last update on 2026-06-21 / Affiliate links / Images from Amazon Product Advertising API


 

If the PDF is very large, it may not load in the preview below.

Download PDF [554.49 KB]


Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.

If the TSB PDF does not show, download or view it on the NHTSA Website.

Click on the (+) Plus Sign

Then Click on Associated Document(s)


Search NHTSA Database for Recalls

View Latest Recalls


Search NHTSA Database for Vehicle Investigations

View Latest Vehicle Investigations


Search NHTSA Database for Vehicle Complaints

View Latest Vehicle Complaints


TSB/Document ID: No. 43-10

Replacement Service Bulletin Number:

MFR Communication Date: 2020-07-24

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: POWER TRAIN

MFR Component System:

MFR Component Subsystem:


Previous TSB

Next TSB



SaleBestseller No. 1
OTOFIX D1 Lite Bidirectional Scan Tool with 2-Year Free Updates, 2026 New All System Automotive Diagnostic Scanner, 38+ Reset Services, FCA AutoAuth, Active Test, CANFD&DOIP, Auto VIN
  • 🏆【2026 TOP OBD2 Scanner Diagnostic Tool】OTOFIX D1 Lite wireless obd2 scanner has upgraded hardware configuration and car coverage. The newly upgraded D1 Lite with 🔥OS Android 9.0🔥1.5Ghz 4 core high efficiency processor🔥2GB RAMeBay logo+64GB ROM large storage🔥5800mAh large battery, more stable and longer lasting diagnostics🔥 38+ Reset🔥action tests🔥full system diagnostic🔥Supports MV105 endoscope🔥21+ Language Supports🔥100000+ vehicle coverage to meet all your daily maintenance needs.
  • 👍【Bi-Directional Control / Active Test】D1 Lite obd2 scanner has bidirectional control(worth $300+), which is the most beloved feature among mechanic. If your headlights or car windows are broken, going to a repair shop will cost a lot of money. You can use D1 Lite to send execution commands to the ECU module and identify the repair status. Such as ABS, car windows, doors, valves, wipers, headlights, etc., effectively shorten diagnostic time and reduce diagnostic costs.
  • 🔥【All Systems Diagnostics, In-depth Checking】This advanced OBD2 Scanner D1 Lite can perform OE-level diagnosis of all systems including engine, transmission, airbag, ABS, ESP, TPMS, gateway, steering, radio, and air conditioning for more than 100 brands. This diagnostic scanner supports essential functions, such as reading ECU version info, reading and clearing fault codes, and reading data streams.With just a simple click, it provides you with accurate and in-depth diagnostics.
  • 🏆【38+ Reset Hot Functions】For repair workshops, holding an OTOFIX D1 Lite Auto scanner is a strong advantage over others. Its 38+ maintenance functions provide various solutions for all module repairs, including Oil Reset, TPMS Reset, Injector Coding, Suspension, Throttle Matching, etc., which will usher your repair business to a new pinnacle. Continuously updating will never make the functionality & compatibility out-of-date.
  • 🏆【150+ Models, 10000+ Car Coverage & 16 Languages】D1 Lite is a comprehensive car diagnostic scan tool, help you to troubleshoot car issues fast for 95% US, European, Asian auto makes. ✅ With frequent updates and optimizations allow D1 Lite to cover more vehicles to meet your needs. ✅ Multilingual menu allows auto mechanics around the world to use it without language barriers. 🚩Note: Kindly send us the S/N of the device to authorize new language updates before changing the menu language.
SaleBestseller No. 2
OTOFIX D1 Lite 2026 Bidirectional Scan Tool, Bluetooth OBD2 Scanner Diagnostic Tool, 2 Years Free Update, 38+ Services, CANFD & DoIP Protocols, All System Diagnoses, ABS Bleeding, Auto VIN
  • 🎉[OTOFIX D1 Lite, Perfect Cost-effective Diagnostic Tool]: OTOFIX D1 Lite, a newest bidirectional scan tool from OTOFIX company, is a great choice for DIYers and repair shops. 👉This obd2 scanner diagnostic tool packs all practical functions: OE level all systems diagnoses, Bi-Directional Control, 38+ reset services fixing 99% of common problems, support DoIP & CANDF protocols and FCAeBay logo AutoAuth, high-end hardware configuration. Worldwide vehicles and 🔥2 Years Free Updating🔥 covered.
  • 🎉[Bi-Directional Scan Tool, Active Test]: OTOFIX D1 Lite bluetooth obd2 scanner can also command ECUs and monitor the operation of the actuators to track down the problems of certain parts, like windows, sunroof, wipers, fuel pumps, etc., saving repair time & trouble. This makes OTOFIX D1 Lite the most cost-effective bidirectional scan tool.
  • 🎉[2026 Newest, 38+ Hot Reset Functions]: Equipped with 38+ reset functions in one, the OTOFIX D1 lite automotive scanner diagnostic tool allows you to troubleshoot 99% of common vehicle problems. You can use this car diagnostic scanner holding enough functions to easily repair common vehicle models in your repair shops. Including Oil Reset, Injector Coding, Throttle, DPF Reset, SCR Reset, Gear Learning, Clutch Learning, Suspension, etc. Note* Reset functions vary by model.
  • 🎉[OE Level Full Systems Diagnostics]: Unlike the 2-system and 4-system diagnostic tools, the OTOFIX auto scan tool can complete comprehensive system diagnostics within 5 minutes. It accesses and scans all available onboard systems like for Engine /AT /ABS /EPB /BMS /TPMS /SRS /SAS /Audio System /BCM /Air Conditioning / etc., to read & clear codes, view live data, and check ECU information. Note: Active test is not involved.
  • 🎉[Powerful Hardware Configuration]: Designed with a fashion appearance & a 7” touchscreen and a weight of 463g, this OTOFIX D1 Lite OBD2 diagnostic scanner scan tool is convenient for everywhere and easy to use & store. Android9.0 OS and 2+64GB memory enhance multi-task smoothness and diagnostic operation, no more wasting too much time. 5800mAh battery allows hours-lasting use. WiFi & VCI1 also bring faster communication for your diagnostics.
SaleBestseller No. 3
OTOFIX D1 ECU Coding Diagnostic Scanner for Car, 2-Year Free Update,2026 Bi-Directional Scan Tool with All Systems Diagnosis,40+ Resets, FCA AutoAuth, CAN FD & DoIP, Upgraded of D1 Lite
  • 2026 Newest Wireless Bluetooth Scan Tool D1: OTOFIX D1 Diagnostic scanner is upgraded version with Enhanced Hardwares & Newest Functions, FASTER and SMARTER! ✅Alternative Bluetooth 5.0 +USB connect✅2G+64GB✅Android 9.0 OS✅5G & 2.4 GHz Dual WiFi✅5800mAh battery👍VAG Guided Function👍ECU Online Coding👍CANFD&DOIP👍40+ Services👍Bi-Directional Control👍Full Systems Diagnose👍2 Years Free Update👍150+ Vehicle Coverage🎁Contact to get gift: otofixaftersales-amz@ outlook.com
  • ECU Coding to Unlock the Hidden Features: OTOFIX D1 obd2 scanner diagnostic tool newly adds ECU Coding which can Online Coding(ONLY for VWeBay logo/Au.di/Sk0da), Variant Coding/Offline Programming, Flash Hidden Functions, Reset Adaptive Data, Match Replaced Components, Customize OE-Settings. Such as: halogen fog lamps retrofitted with xenon fog lamps, different capacity battery retrofit, disbale auto start-stop, sunroof initialization, injector calibration, etc. PS: Coding functions vary by model&year.
  • Full Bidirectional Control for Active Car Tests: The D1 OTOFIX scanner also offers bi-directional control, allowing you to perform powerful active tests on car subsystems. This means that you can check the working status and functionality of open & close solenoids, energize injectors, turn cooling fan on & off, and more, all from the device itself.🚩The D1 bi-directional obd2 scanner can quickly help you to check if a system or component goes well,Improving 200% Efficiency.**Note that Active Tests available depend on the make/model/year of your car.
  • 40+ Popular Maintenance Functions: OTOFIX D1 obd scanner for car performs 40+ hot services, including Oil Reset, EPB, TPMS, BMS, E.GR, G.PF, D.PF, SAS Calibration, ABS Bleeding, Injector Coding, Gearbox Match, Suspension, Crankshaft Relearn, Power Balance, etc., still growing. Great choice for DIYers, technician, repair shop. 🚩Get MORE special functions from "Car Brand>System>Service". Check compatibility before purchase via 📧 otofixaftersales-amz@ outlook.com.
  • OE-Level All Systems Diagnostic + One-Click AutoVIN & AutoSCAN: OTOFIX D1 scanner automotriz gives you the ability to troubleshoot entire car systems including engion system,transmission system,body system,chassis,etc. 🚩One of the standout features of the D1 obd2 scanner diagnostic tool is the one-click AutoVIN & AutoScan function. This feature allows you to quickly and easily scan all diagnosable ECUs with just one click, and identify any problems hidden in your vehicle's systems.

Last update on 2026-06-21 / Affiliate links / Images from Amazon Product Advertising API


 

This product presentation was made with AAWP plugin.

Share to...