NHTSA ID Number: 10177949
Manufacturer Communication Number: No. 86-20
TSB/Document Date: 2020-08-05
Summary
Instructions for clearing a yellow warning message "Transmission Fault" in the instrument cluster on the Taycan.
Symptom-based workshop manual
Service
86/20
ENU
3000
3
Eliminating Transmission Symptoms - Yellow Warning Message "Transmission Fault"
Appears in the Instrument Cluster: Observe Specified Procedure (SY 86/20)
Revision:
This bulletin replaces bulletin Group 3, 86/20, dated June 29, 2020.
Update of Work Procedure.
Model Year:
As of 2020
Vehicle Type:
Taycan Turbo (Y1A)/Taycan Turbo S (Y1A)
Subject:
Automatic transmission
Symptom:
The yellow warning message "Transmission fault - Driving permitted" appears in the instrument cluster in
the vehicle and the following entries are stored in the fault memory of the DME control unit:
P078000 Shift monitoring (009DE5)
P1C9800 Servo motor (clutches) – blocked (009D8F)
Cause:
Claw clutch catching radially.
Remedial
Action:
•
•
Check fault status "P078000 Shift monitoring (009DE5)".
Accelerate the vehicle and briefly press and release the accelerator pedal several times.
Checking fault status
Work Procedure: 1
Connect the PIWIS Tester to the vehicle and switch on the PIWIS Tester.
2
Establish operational readiness.
3
Start diagnostics.
4
Select 'Engine electronics (DME)' control unit.
Information
The adaptation values for the transmission must not be reset.
5
Check fault status.
5.1
Select the 'Fault memory' tab: The fault status "P078000 Shift monitoring (009DE5)" must
be passive.
5.2
Select the RANGE drive mode and engage transmission range D: If the fault status is now
active, the claw clutch is catching.
AfterSales
Jul 20, 2020
Page 1 of 2
3
Service
3000
ENU
Symptom-based workshop manual
86/20
Driving the vehicle
Work Procedure: 1
2
Select the transmission shift programme.
1.1
Select the 'Actual values/input signals' tab.
1.2
Select the actual value 'G030_Transmission position, actual position from sensor
values' in the 'G_Transmission' group.
Drive together with another person.
2.1
Accelerate the vehicle from stationary to max. 50 km/h (30 mph) and briefly press and
release the accelerator pedal several times.
2.2
At the same time, check the PIWIS Tester to see if the vehicle has shifted to second gear. If
it has, the claw clutch is no longer catching. If not, repeat the procedure.
Information
If the claw clutch is still catching after the third attempt, contact your importer's Technical Support.
3
End operational readiness.
4
Disconnect the PIWIS Tester from the vehicle.
Invoicing
Invoicing:
For documentation and warranty invoicing, enter the labor operations and PQIS coding specified below in
the warranty claim:
APOS
Labor operation
37350100
Checking automatic transmission
37354100
Repairing automatic transmission
I No.
PQIS coding:
Location (FES5)
3000Z
Damage type (SA4)
1127
does not change gear
Important Notice: Technical Bulletins issued by Porsche
Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche
service training
courses. They are written to inform those technicians of conditions that may occur on some Porsche
vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche
special
tools may be necessary in order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche
recommends in these bulletins may be detrimental to the
safe operation of your vehicle, and may endanger the people working on it. Properly trained Porsche
technicians have the equipment, tools, safety instructions, and know-how to do the job properly and
safely. Part numbers listed in these bulletins are for reference only. The work procedures updated electronically in the Porsche
PIWIS diagnostic and testing device take precedence and, in the event of a
discrepancy, the work procedures in the PIWIS Tester are the ones that must be followed.
© 2020 Porsche
Cars North America, Inc.
Jul 20, 2020
Page 2 of 2
AfterSales
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TSB/Document ID: No. 86-20
Replacement Service Bulletin Number:
MFR Communication Date: 2020-07-20
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: POWER TRAIN
MFR Component System:
MFR Component Subsystem:
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