Emissions Service Action
Code: 37K8
Subject
Release Date
REVISION SUMMARY

REVISION

Transmission Control Module (TCM)
June 10, 2020
Updated claiming and parts information to add subframe crossbrace fasteners.

Country

Beginning
Model
Year

Ending
Model
Year

Vehicle

USA
USA
USA
USA
USA
CAN

2015
2013
2013
2013
2013
2013

2015
2013
2013
2013
2013
2013

A3
RS5
S4
S5
S5 CABRIOLET
RS5

Affected Vehicles

Vehicle
Count
1
19
7
5
1
10

Check Campaigns/Actions screen in Elsa on the day of repair to verify that a VIN qualifies for repair under this
action. Elsa is the only valid campaign inquiry & verification source.

Problem Description

Corrective Action
Code Visibility



Campaign status must show “open.”



If Elsa shows other open action(s), inform your customer so that the work can also be completed at
the same time the vehicle is in the workshop for this campaign.

Transmission control module (TCM) software designed and certified for a similar model/model
year was used in vehicles affected by this action. It is undetermined whether there could be an
impact to emissions.
Update transmission control module (TCM) software - OR - install a new mechatronic unit.
On or about June 04, 2020, the campaign code was applied to affected vehicles.

Owner Notification

Owner notification will take place in June 2020. Owner letter examples are included in this
bulletin for your reference.

Emissions Campaigns
Requirements
(CALIFORNIA ONLY)

The California Air Resources Board and the Department of Motor Vehicles (DMV) require
emissions-related campaigns to be completed prior to vehicle registration renewal. When
campaign work is done you must provide the owner with a signed “Vehicle Emission Recall –
Proof of Correction” certificate (RC EMISCAVWAU). Order certificates online via the
Compliance Label Ordering portal at www.accessaudi.com.

Additional Information

Please alert everyone in your dealership about this action, including Sales, Service, Parts
and Accounting personnel. Contact Warranty if you have any questions.
Dealers must ensure that every affected inventory vehicle has this campaign completed before
delivery to consumers.
Fill out and affix Campaign Completion Label (CAMP 010 000) after work is complete.
Labels can be ordered at no cost via the Compliance Label Ordering portal at
www.accessaudi.com.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2020 Audi of America, Inc. and Audi Canada. All Rights Reserved.
June 2020

37K8 Page 1 of 15

Parts Information (Criteria 8K or 8T Only)
Part Number

Parts Control Type

Instructions
If parts are needed to support a vehicle repair:

8K2-927-156-M
VIN to Order

-or-



US Dealers - use AVA



CAN Dealers - contact the Parts Specialists via phone (800767-6552), email (VWoAPartsSpecialists@vw.com), or
chat/text with the VIN to order

8T0-927-156-F
Free Order

ALL OTHERS
Initial Allocation:
NO

Parts will be managed by Free Order

Due to the small number of affected vehicles there will be no parts allocation. Please
reference the Repair Projection Tool (below) to view your potential VIN population.

Repair Projection Tool:
(right click to open)
Criteria

Quantity

Part Number

P.O.C. Part Description

Ordering Method

8K

1

8K2-927-156-M

Mechatronic

VIN to Order

8T

1

8T0-927-156-F

Mechatronic

VIN to Order

1

0B5-315-105-TA

Oil pipe

1

0B5-315-105-TC

Oil pipe

1

0B5-321-371-F

Gasket

2

0B5-321-473

Oil pipe

1

0B5-325-330-A

Filter

1

0B5-325-571

Sleeve

G -052-529-A2

Gear oil

1

N -013-827-5

Washer

6

N -104-057-02

Torx screw

2

N -906-660-03

Seal ring

15

N -910-968-01

Bolt

1

WHT-003-379

Seal ring

1

WHT-005-379

Seal ring

1

WHT-005-499-A

Seal ring

2

WHT-005-372

Bolt

4

N -911-511-01

Bolt

4

WHT-002-305

Nut

up to 7

8K or 8T

Free Order

NOTE
The specified part numbers reflect the status at the start of this service action. Interim updates made in ETKA can
cause a listed part number to become unavailable. In this case, the new part number specified in ETKA should be
used.
The information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures
are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether
this information applies, contact an authorized Audi dealer. 2020 Audi Group of America, Inc. and Audi Canada. All Rights Reserved.
June 2020

37K8 Page 2 of 15

Claim Entry Instructions
After campaign has been completed, enter claim as soon as possible to help prevent work from being duplicated
elsewhere. Attach the Elsa screen print showing action open on the day of repair to the repair order.
If customer refused campaign work:
 U.S. dealers: Submit the request through Audi Warranty Online under the Campaigns/Update option.
 Canada dealers: Upload the repair order [signed by customer] to Audi WIN/Operations/Campaign Closure.
Service Number

37K8

Damage Code

0099

Parts Vendor Code
Claim Type

002
Sold vehicle: 7 10
Unsold vehicle: 7 90

Causal Indicator
Vehicle Wash/Loaner
Criteria I.D.

Mark labor as causal
Do not claim wash/loaner under this action
01 or 02
Perform transmission control module software update

LABOR

Criteria I.D.

Labor Op

Time Units

Description

2706 89 50

10

Connect battery charger

3730 25 99

Time stated on
diagnostic protocol

Update TCM software

8K or 8T
Replace mechatronic and perform basic settings

LABOR
Labor Op

Time Units

Description

3511 19 99

250

Replace mechatronic

3511 25 99

Time stated on
diagnostic protocol

Perform mechatronic basic settings

PARTS
Quantity

Part Number

Description

1.00

8K2927156M

Mechatronic (criteria 8K)

8T0927156F

Mechatronic (criteria 8T)

-OR1.00

Add for either criteria 8K or 8T:
1.00

0B5315105TA

Oil pipe

1.00

0B5315105TC

Oil pipe

Continued on next page
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2020 Audi of America, Inc. and Audi Canada. All Rights Reserved.
June 2020

37K8 Page 3 of 15

1.00

0B5321371F

Gasket

2.00

0B5321473

Oil pipe

1.00

0B5325330A

Filter

1.00

0B5325571

Sleeve

up to 7.00

G 052529A2

Gear oil

1.00

N 0138275

Washer

6.00

N 10405702

Torx screw

2.00

N 90666003

Seal ring

15.00

N 91096801

Bolt

4.00

N 91151101

Bolt

4.00

WHT002305

Nut

1.00

WHT003379

Seal ring

2.00

WHT005372

Bolt

1.00

WHT005379

Seal ring

1.00

WHT005499A

Seal ring

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Audi dealer. 2020 Audi of America, Inc. and Audi Canada. All Rights Reserved.
June 2020

37K8 Page 4 of 15

Customer Letter Example (USA)

This notice applies to your vehicle: ,
Subject: Emissions Service Action 37K8 – Transmission Control Module (TCM)
Dear Audi Owner,
In cooperation with the United States Environmental Protection Agency and the California Air Resources Board, we are informing
you of our decision to conduct an emissions service action on certain 2013-2015 model year Audi vehicles. Our records show
that you are the owner of a vehicle affected by this action.
What is the issue?

Transmission control module (TCM) software designed and certified for a similar model/model
year was used in vehicles affected by this action. It is undetermined whether there could be an
impact to emissions.

What will we do?

This service action will be performed for you free of charge. Your authorized Audi dealer will either
update the TCM software in your vehicle, or replace the mechatronic unit.


The software update will take about an hour to complete.



If your vehicle requires a mechatronic unit replacement, your dealer will need to order
the part. Once the part is on hand, the repair will take about three hours to complete.

Please keep in mind that your dealer may need additional time for the preparation of the repair,
as well as to accommodate their daily workshop schedule.
IMPORTANT! Please note that if the TCM in your vehicle has been “chipped,” “tuned,” or
otherwise modified from original factory specifications with aftermarket components
and/or software, work needed to repair, replace, or return the TCM to original factory
specifications is NOT covered under this action.
What should you do?

In order to limit any possible inconvenience, please contact your authorized Audi dealer as soon as
possible to schedule this service. For your convenience, you can also visit www.audiusa.com and click
on the “Find a Dealer” link to locate a dealer near you and schedule this service.

Lease vehicles and
address changes

If you are the lessor and registered owner of the vehicle identified in this action, please forward
this letter immediately via first-class mail to the lessee within ten (10) days of receipt. If you have
changed your address or sold the vehicle, please fill out the enclosed prepaid Owner Reply card
and mail it to us so we can update our records.

Important information for California regulations require that this campaign be completed prior to the time you renew your
California Vehicle Owners vehicle registration. Therefore, please make sure that this campaign is completed prior to
– California Regulations
the renewal of your vehicle registration, and that you furnish proof of completion to the
Department of Motor Vehicles (DMV) in the form of a copy of the dealer’s repair order, including
a signed “Proof of Correction” certificate. You obtain this from your dealer after the campaign has
been completed. Please retain the signed “Proof of Correction Certificate” with your vehicle
records. DO NOT MAIL THIS FORM to the DMV, unless requested.
Can we assist you
further?

If your authorized Audi dealer fails or is unable to complete this work free of charge within a
reasonable time, please contact Audi Customer Experience at 1-800-253-2834 or via our
“Contact Us” page at www.audiusa.com.

Checking your vehicle for
open Recalls and Service
Campaigns

To check your vehicle’s eligibility for repair under this or any other recall/service campaign, please
visit the Recall/Service Campaign Lookup tool at www.audiusa.com and enter your Vehicle
Identification Number (VIN).

We apologize for any inconvenience this matter may cause; however we are taking this action to help ensure your vehicle
continues to meet and exceed your expectations.
Sincerely,
Audi Customer Protection

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These