NHTSA ID Number: 10174014
Manufacturer Communication Number: B511020
TSB/Document Date: 2020-04-20
Summary
INTERFERENCE NOISE WHEN FOLDING THE OUTSIDE MIRRORS: Interference noises (creaking groaning clicking) may be present when folding the side view mirrors in or out. Excessive friction on the pivoting mechanism of the side view mirror hinge.
4/2/2020
51 10 20_INTERFERENCE NOISE WHEN FOLDING THE OUTSIDE MIRRORS
SIB 51 10 20
INTERFERENCE NOISE WHEN FOLDING THE OUTSIDE MIRRORS
2020-03-10
MODEL
E-Series
G20
G29
Model Description
3 Series Sedan
Z4 Roadster
SITUATION
Interference noises (creaking, groaning, clicking) may be present when folding the side view mirrors in or
out.
CAUSE
Excessive friction on the pivoting mechanism of the side view mirror hinge.
CORRECTION
Lubricate the pivoting mechanism of both side view mirrors.
PROCEDURE
1. Remove the mirror cap on both sides, following repair instructions REP 51 16 041 “Removing and
installing/replacing protective cap on left or right outside rearview mirror.
Before disconnecting any plug connections for the heated mirror, take note of how the wiring harness is
routed. Ensure the harness is routed in the exact same way during reinstallation.
2. Using special lubricant,
P/N 83 19 9 408 523 (1), apply lubricant to all
visible surfaces of the sliding disc (2) as
shown.
Complete this procedure on both sides of the
vehicle.
3. Completely reassemble the vehicle. After reassembly, fold and unfold both mirrors 10 times to facilitate
proper lubrication.
PARTS INFORMATION
Part Number
Description
Quantity
Copyright ©2020 BMW
of North America, Inc.
1/2
4/2/2020
51 10 20_INTERFERENCE NOISE WHEN FOLDING THE OUTSIDE MIRRORS
83 19 9 408 523
Special lubricant (30 ml Krytox)
As needed
WARRANTY INFORMATION
Covered under the terms of the BMW
New Vehicle Limited Warranty for Passenger Cars and Light Trucks.
Defect Code:
6713053900
Labor Operation
Description
Removing and installing/replacing the cover cap on the outside
rearview mirror, left and right (Main work)
51 16 043
Drive, fold ins, outside rearview mirror disruptive noises
Labor Allowance
Refer to AIR
Or:
51 16 543
And:
51 00 001
Removing and installing/replacing the cover cap on the outside
rearview mirror, left and right (Plus work)
Refer to AIR
Work time to lubricate both exterior mirrors.
2 FRU
If you are using a Main labor code for another repair, use the Plus code labor operation 51 16 543 instead of
51 16 043.
Refer to AIR for the corresponding flat rate unit (FRU) allowances.
Work time labor operation code 51 00 001 is not considered a Main labor operation. Also, since the work
time FRU allowance to be claimed is specified, a separate punch time is not required. However; it still
requires an explanation on the repair order and in the claim comments section.
And, as needed:
Sublet – Bulk Materials (RO and Claim Comments Required)
Sublet
Code 4
See the sublet
reimbursement
calculations below
Reimbursement for the repair-related bulk material (Do not
use the BMW
part number for claim submission)
Sublet reimbursement calculation for claiming applicable repair-related bulk material (BMW
part number) is
at the dealer net price amount for the quantity used plus your center’s handling.
Enter this material cost in sublet and itemize the amount on the repair order and in claim comment section.
Copyright ©2020 BMW
of North America, Inc.
2/2
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TSB/Document ID: B511020
Replacement Service Bulletin Number:
MFR Communication Date: 2020-04-01
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: BACK OVER PREVENTION
MFR Component System:
MFR Component Subsystem:
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