Loading...

NHTSA ID Number: 10174013

Manufacturer Communication Number: B510920

TSB/Document Date: 2020-04-20


Summary

G01 WIND NOISE DIAGNOSIS: Customer complaint of hissing or wind noise present in the interior of the vehicle at speeds above 60 mph. CAUSE The following areas and defects may cause this complaint: 1. A pillar gutter trim not correctly installed. 2. Door seal not correctly installed or a gap exists between the seal and the body. 3. Side view mirror cover deformity. 4. Improper door adjustment. 5. Side view mirror assembly to door alignment and triangle seal deformity.


4/2/2020

51 09 20_G01 WIND NOISE DIAGNOSIS

SIB 51 09 20
G01 WIND NOISE DIAGNOSIS

2020-03-05

MODEL
E-Series
G01

Model Description
X3 Sports Activity Vehicle

Production Date
September 1st, 2017 to October 1st,
2019.

SITUATION
Customer complaint of hissing or wind noise present in the interior of the vehicle at speeds above 60 mph.

CAUSE
The following areas and defects may cause this complaint:

1. A pillar gutter trim not correctly installed.
2. Door seal not correctly installed, or a gap exists between the seal and the body.
3. Side view mirror cover deformity.
4. Improper door adjustment.
5. Side view mirror assembly to door alignment, and triangle seal deformity.

Copyright ©2020 BMWeBay logo of North America, Inc.
1/3

4/2/2020

51 09 20_G01 WIND NOISE DIAGNOSIS

PROCEDURE
1. Test drive the vehicle to reproduce the customer complaint.
Was the noise able to be reproduced?
Yes - Refer to the attachment (G01 Wind noise diagnosis).
No - Continue standard diagnosis.

2. Test drive the vehicle to verify noise has been eliminated.

PARTS INFORMATION
Obtain and confirm the part numbers for your specific vehicle by entering the chassis number in either ETK
or AIR which takes into account specific equipment and/or options.
Part Number
51 33 7 956 521
51 24 9 500 543

Description
Adhesive tape
Foam pad

Quantity
Up to 2
Up to 2

Copyright ©2020 BMWeBay logo of North America, Inc.
2/3

4/2/2020

51 09 20_G01 WIND NOISE DIAGNOSIS

WARRANTY INFORMATION
Eligible and Covered Work/Repairs
When used to repair a verified defect in materials or workmanship (excluding issues caused by previous
body repairs), eligible repairs are covered under the terms of the BMWeBay logo New Vehicle Limited Warranty for
Passenger Cars and Light Trucks.
To submit a claim, please following the established and applicable warranty policy and procedures
(Labor/Part/Sublet – bulk materials) that apply to the repair being performed.
Refer to AIR for the corresponding defect code, flat rate labor operations and the flat rate unit (FRU)
allowances (including diagnosis with separate punch times).
Defect Code:

4151004100
5116004100
5133203900
5121103900
4121013900
4121033900

Front door poorly fitted
Exterior mirror cover cap poorly fitted
Mirror triangle seal, distracting noises
Front outer window cavity cover strip, distracting noises
A-pillar distracting noises
Front cowl panel, distracting noises

Supporting Materials
picture_as_pdf B510920_Attachment (G01 WIND NOISE DIAGNOSIS).pdf

Copyright ©2020 BMWeBay logo of North America, Inc.
3/3

Attachment to B510920

March 2020

G01 WIND NOISE DIAGNOSIS AND REPAIR
INSTRUCTIONS
1. Inspect the gutter trim for proper installation.
• Re-install if necessary to be flush with the A pillar body. Refer to
51 31 030 removing and installing gutter strip.

2. Inspect door seal for proper installation.
• Image “A” shows a incorrectly installed seal causing a gap between
the seal and the body.
• Image “B” shows the the gap when the door is open.
• Image “C” shows a properly installed seal with no gap present.
• Properly install the seal.
• Reinstall or adjust as needed (refer to REP 51 71 115)

3. If noise is suspected to be caused by the mirror cap:
Tape the mirror cap channel and test drive the vehicle.
• If the noise is eliminated, inspect the gap between the mirror cap and
mirror panel must be even.
• The water channel gap should be 2 mm (plus / minus 0.4 mm). Larger
gap may create whistling noises.
• If the gap is enlarged and the noise is eliminated when taping the
mirror cap, the mirror cap must be exchanged.

4. Inspect the door proper alignment and gaps.
• See repair instructions "41 51 004 Adjusting front left or right the
door".
• Adjustment range 0 mm + 1.9 mm protrusion / 0.3 mm short length.
Protrusion is recommended, short length should be avoided.

5. Inspect the side view mirror assembly to door for proper fitment.
• If the assembly is not properly aligned, remove the assembly and
inspect proper installation and insulation foam.

Seal the door flange mirror connector access with adhesive tape with
part number 7956521 (Image A).
• Inspect the mirror assembly insulation foam for damage or deformity
and replace if necessary. (Image B)

6. If noise is coming from the front doors without any of the above
mention defects.
• Remove the window frame cover. Refer to repair instructions
51 32 420 remove and install window frame.
• Apply foam strips part number 9500543 on the door frame just below
the door main seal as shown below.

7. If noise is coming from the rear door without any of the above mention
defects:
• Check the positioning of the window bar foam at the bottom of the rear
door.
• Remove trim panel of the rear door.
• Check whether the foam is correctly positioned at the bottom of the
window bar. Image “A” shows incorrect installation.
• Image “B” shows foam correctly installed. Must not sit below the
capping line.

1

SaleBestseller No. 1
Autel Scanner MaxiCOM MK900BT, 2026 MK900-BT V2.0 Bidirectional Diagnostic Tool, 8in Up of MK900 MX900 MK808S MK808BT MX808S MK808Z, 3000+ Active Tests, 40+ Service, CAN-FD&DOIP, All System, FCA 11 OS
  • 💯【Conta.ct us for Support Directly】If you met any...
  • 🔥🔥🔥【2026 AUTEL FLAGSHIP MK900BT MK900-BT, NEW...
  • 🚗【3000+ ACTIVE TESTS (50➡3000+), SAME AS MS...
  • 🚗【40+ HOT SERVICES FOR 150 MAKES (28+➡40+)】Full...
  • 🚗【OE ALL SYSTEM DIAGNOSE, AUTO SCAN 2.0: SCAN LICENSE...
SaleBestseller No. 2
Autel Professional OBD2 Scanner AL319 Code Reader, Enhanced Check and Reset Engine Fault Code, Live Data, Freeze Frame, CAN Car Diagnostic Scan Tools for All OBDII Vehicles After 1996, 2026 Upgraded
  • 【TURN OFF CEL】 This AL319 car scanner diagnostic tool...
  • 【EXTENSIVE APPLICATION】 Autel AL319 Compatible with...
  • 【FOR END USER & DIYERS】 This error code reader AL319 is...
  • 【USER-FRIENDLY DESIGN】 This OBD2 scanner and check...
  • 【HIGH-QUALITY SERVICES】 12 months war.ranty from the...

This product presentation was made with AAWP plugin.


If the PDF is very large, it may not load in the preview below.

Download PDF [943.53 KB]


Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.

If the TSB PDF does not show, download or view it on the NHTSA Website.

Click on the (+) Plus Sign

Then Click on Associated Document(s)


Search NHTSA Database for Recalls

View Latest Recalls


Search NHTSA Database for Vehicle Investigations

View Latest Vehicle Investigations


Search NHTSA Database for Vehicle Complaints

View Latest Vehicle Complaints


TSB/Document ID: B510920

Replacement Service Bulletin Number:

MFR Communication Date: 2020-04-01

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: VISIBILITY

MFR Component System:

MFR Component Subsystem:


Previous TSB

Next TSB



SaleBestseller No. 1
Launch OBD2 Scanner CRP123X V3.0 Elite, 2026 Lifetime Free WiFi Update Scan Tool, FCA SGW, CANFD&DoIP, SAS/Throttle/Brake/BMS/D-P-F/Oil/ABS Service Multi Systems Car Scanner, Battery Test, Auto VIN
  • [Newly Added in 2026: 7 Reset Functions] The 2026 new version of the OBD2 scanner diagnostic tool CRP123X V3.0 Elite has new special functions for F.REE: Throttle Ad.aptation, Oil/SAS/BMS/Brake Reset, D-P.F Re.generation and ABS Service. Before you visit a mechanic, launch obd2 Scanner CRP123X Elite can perform a more in-depth diagnosis of the car system and provide accurate data within minutes. What's more, the list of compatible models has been expanded. Upgrading frequency is regular, occurring monthly even weekly.
  • 🔥[FCA AutoAuth + CAN FD & DoIP] As an upgraded version of the LAUNCH CRP123X/CRP129X, FOXWELL NT614, and ANCEL FX2000, The Newest LAUNCH CRP123X V3.0 auto diagnostic scanner supports the following new protocols: CAN-FD for 2020 and newer G.M and ChryslereBay logo models, as well as DoIP for V.olvo, Land RovereBay logo/JaguareBay logo, and B.MW F/G chassis. With integrated AutoAuth, you can diagnose 2018 and newer FCAeBay logo cars equipped with S.GW. Note: CAN-FD and DoIP protocols require an additional obd2 cable. *Menus vary by make, model, and year of gasoline or diesel engine vehicle. Email us your VIN data.
  • 🔥[No extra software fee. Works on 90 vehicle brands.] Most OBD2 scanners work with vehicles manufactured after 2001. However, the LUNCH OBD2 scanner is compatible with OBDII-equipped vehicles built after 1996 and works with more than 90 vehicle brands. One-click lifetime updates over WIFI 2.4&5.0Ghz keep the car software current and ensure constant coverage additions, diagnose vehicles from 1996 to 2026 with a massive global database. Android 8.1 ensures lightning-fast boot-up and processing.
  • [Accurate & Intuitive Multi System Diagnosis] Will you be confused about what happens when the warning light of transmission, ABS, and SRS Airbag check engine flashes? Launch obd2 scanner diagnostic tool CRP123X V3.0 to pinpoint the problem components for a faster diagnosis for your car instead of taking your car to the dealership. Generate vehicle health reports with one click and share them via email over Wi-Fi to help avoid blind maintenance. And will turn off the warning light for you after fixing the problem, make to know more about your cars and do your own repair.
  • [Multiple Display of Live Data + DTC Code Definition Explanation] Launch car tools show real-time data of oil temp, pressure, transmission temp, engine speed, coolant temperature, you will know which car part is abnormal. Data can be shown in a single, multi- graph, and merge two graphs for analysis(or 4-in-1 merged waveform graph),you can save, share, print, or email the overall inspection report for easier analysis.🔥Code Search,DTC Library provide massive information. Inbuilt “Feedback” module provides customized repair suggestions from our certified professionals.
Bestseller No. 2
LAUNCH X431 CRP919XBT OBD2 Scanner, 2026 Wireless Bidirectional Scan Tool with ECU Coding, 35+ Services, All Systems Diagnostic, FCA AutoAuth, 2Yrs Free Update, V.A.G Guide, CANFD, Upgraded of CRP919X
  • 【2026 Most-cost-effective LAUNCH Scanner】 LAUNCH X431 CRP919XBT, upgraded from CRP919X, includes a VCI for wireless data transmission (3Mbps max). ✅HARDWARE: MTK's chip + doubled memory & battery capacity ensure 5X faster & smoother navigation than OBD2 scanner diagnostic tools in the same category. ✅SOFTWARE: Its productive features (same as LAUNCH X431 scanners), 99% car coverage, more-frequent software renewals, field-tested accurate database, are superior to most competitors on market.
  • FCAeBay logo AutoAuth + CANFD&DOIP】 LAUNCH X431 CRP919XBT uses a newly-developed wireless connector “DBSCar VII VCI” instead of a connection cable. You can be at workbench or any location around vehicle while running diagnostics. ✅With this VCI, this OBD2 scanner supports new protocols of tomorrow: CANFD for 2020-now GM&ChryslereBay logo Models; DoIP for VolvoeBay logo, Land RovereBay logo/JaguareBay logo, BMWeBay logo F/G Chassis. ✅And with integrated AutoAuth, you can diagnose 2018+ FCAeBay logo SGW-equipped cars without separate adapters.
  • 【ECU Coding & 35+ Reset Services】 For just 500 bucks you’ll get fully-featured ECU coding & resets/relearns from LAUNCH X431 CRP919XBT. 👍Online Code for VWeBay logo/AudieBay logo/Skoda/FordeBay logo/LincolneBay logo/MazdaeBay logo; 👍Open/close hidden functions; 👍Personalized modifications/changeover; 👍Shortcut to 35+ special functions like “Oil Reset/Brake Reset/Throttle Adaptation” etc., to quickly meet your daily repair needs. 🚩100+ more resets/relearns are under “car brand – system” waiting to explore.
  • 【All Brands All System Scan】 With a market focus, LAUNCH X431 CRP919XBT boasts a complete filed-tested database for your deeper dive into car's health to handle more complex repairs. Back up by leading LAUNCH technology, you can do all system coding/scans/read&clear codes/bidirectional control/resets covering 99% cars, unlike many scanners for cars on market (x-tool) with fake advertisement claiming to “do it all” but in reality, they ONLY work for certain cars with limited services.
  • 【Bi-directional Control】This LAUNCH bidirectional scan tool CRP919XBT allows technicians to command specific vehicle components (like solenoids, relays) to monitor real-time working status, without using the vehicle controls. Achieve fast, accurate diagnostics and take control like never before. Turn on the radiator fan, modulate the throttle, open or close windows, operate mirrors, Injector Buz Test, turn on interior and exterior lights, sound horn, etc.
SaleBestseller No. 3
LAUNCH CRP123 V2.0 OBD2 Scanner-2026 New Model Engine/ABS/SRS/Transmission Diagnostic Scan Tool SRS Airbag Code Reader,3 Reset Oil Service/Throttle Relearn/SAS Reset,Lifetime Free Update
  • 【Great Ideal For Every Car Owner】Prefect choice for your father, husband, brother or boyfriend. EVERY CAR OWNER WILL NEED IT! Also, the lifetime update is provided for more vehicle coverage, bug fixes. SAVE AT LEAST $1000+ PER YEAR!Get LAUNCH CRP123 V2.0 car diagnostic scanner and give your lover a surprise!*R each us to Get the Extra Gifts :Protective Case Storage Bag.
  • 【Newly Added 3 Reset Functions】CRP123 V2.0 obd2 scanner with upgrades it offers Throttle Adaptation,Oil Reset and SAS Reset functions for FREE now!! Optimize your engine performance with Throttle Adaptation, reset your oil life system with ease to save time and money on maintenance, and enhance your vehicle's handling and safety with SAS Reset.Covering more daily repairs,become the most cost-effective product in its price range,save your time and money!
  • 【 Read & Clear/Reset Engine/ABS/SRS/Transmission Diagnostic Scan Tool 】LAUNCH CRP123 V2.0 OBD2 Scanner can test Engine, Transmission, ABS and Airbag four systems, also reads and resets code, displays data stream graphic, stores and playbacks dynamic data stream,helps to quick analysis and diagnosis.
  • 【 Error Fault Code Reader】Except the full 10 modes OBD2 diagnostic functions like, retrieving I/M readiness, Freeze Frame Data, Read Dynamic Data stream and Vehicle Information, O2 Sensor Test, EVAP Test of Fuel Tank System (Mode 8) and Advanced On-board Monitoring (Mode 6), launch crp123 v2.0 obd2 scanner can not only reveal what error codes your car is producing, but also erase your vehicle’s check engine light after problem fixed, the DTC help and explanation also tell you the exact problem.
  • 【 Live Data Graphing + Read/Record/Playback Data stream + Print diagnostic data 】Live Data Graphing,more intuitive to know your vehicle’s problem.4 inches Screen Screen ;Print Function:Print the diagnose result easily; with user manual and register & update tutorial video uploaded in the link by us,you can Look up it anytime by ONE-CLICK.

This product presentation was made with AAWP plugin.


Last update on 2026-06-06 / Affiliate links / Images from Amazon Product Advertising API


 
Share to...