10. Select EV/HEV.


Wait for system call to complete.

Step
10

Figure 12

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11. Select the “right arrow” (Figure 13).
NOTE: This arrow will only be available if the HV Battery registration card is installed in
the CONSULT PC.


The card must be installed before opening C-III plus.



If the card is installed, but the arrow in Figure 13 is not available, reboot the
CONSULT PC.

Step
11

Figure 13
12. Select LOAD BATT ID.

Step
12

Figure 14

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13. Select Next.

Step
13

Figure 15

14. Select Start.

Step
14

Figure 16

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15. When the status displays “Complete”, select End.

Step
15

Figure 17

16. Return to the EV/HEV Self-Diagnosis screen and then erase DTC P3102.



Proceed to “EV/HEV BATTERY GRADUAL CAP LOSS DATA CLEAR” on the next
page.

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EV/HEV BATTERY GRADUAL CAP LOSS DATA CLEAR
17. Select EV/HEV Work support.
18. Select BATTERY GRADUAL CAP LOSS DATA CLEAR.
19. Select Start.

Step
17

Step
18

Step
19

Figure 18
20. Select Start again.
21. When the Current status displays “Completed”, select End and then Home.

Step
20

Step
21

Figure 19


Proceed to “Register the HV Battery Installation Date” on the next page.

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Register the HV Battery Installation Date

22. Select Maintenance.

Step
22

Figure 20

23. Select EV Battery usage report.

Step
23

Figure 21

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24. Select Next.

Step
24

Figure 22
25. Input the correct “Battery registration date”.
26. Select Register.
NOTE: If a print-out of the battery health maintenance report is needed:
 The prior calendar year must first be entered before the report is printed.
 After the report is printed, the current calendar year must be re-entered.

Step
25

XXXXXX

XXXXXX

XXXXXX

XXXXXX

Step
26

Figure 23

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27. When “Registration is completed successfully” is displayed select OK.
28. Select Next.

Step
27

Step
28

Figure 24

29. Select Home and close the CONSULT PC.

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Reset Customer Settings
1. Reset the clock in the combination meter.
2. Reset the radio settings.
3. If equipped, check/reset the clock in the navigation system.
4. If equipped, reset the customer preferred settings for the Automatic Air Conditioning
System.
 If needed, refer to System Settings in the HAC section of the ESM.
5. If equipped, turn the Charge and A/C timers back ON if they were turned OFF.
6. Inform the customer:
 If equipped, some memory settings in the navigation system may need to be reset.
7. Reinitialize and check the Anti-Pinch Function for all Auto-UP power windows:
Reinitialize
a. Turn the ignition ON.
b. Operate the power window switch to fully open the window (glass all the way down).
c. Hold the window switch UP until the glass stops at the fully closed position, and then
continue holding the switch UP for 2 seconds or more.
d. Check that AUTO-UP function operates normally.
Check Anti-Pinch Function
a. Fully open the door window (glass all the way down).
b. Hold a piece of wood near the fully closed position.
c. Close the door window glass using the AUTO-UP switch. Allow the window glass to
hit the wood.
d. Check the following conditions:
 Check that the glass lowers for approximately 150 mm (5.9 in), without pinching
the wood, and stops.
 Check that the glass does not rise when operating the power window main
switch, while the window is lowering after hitting the wood.
CAUTION: Do not check anti-pinch function with hands or other body parts because
they may be pinched.

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PARTS INFORMATION
MODEL
2016 S
4TH character of
the VIN is letter “A”
Example: 1N4AZ
2015
2013-2014

DESCRIPTION

PART#

QUANTITY

HIGH VOLTAGE BATTERY PACK
24kWh

295B0-4NP8A

1

HIGH VOLTAGE BATTERY PACK

295B0-9RB8A

1

HIGH VOLTAGE BATTERY PACK

295B0-3NF8A
295B0-3NF9E
(replaces
295B0-3NA7A)

1

HIGH VOLTAGE BATTERY PACK
2011 Without Cold Weather Package
HIGH VOLTAGE BATTERY PACK
2011 With Cold Weather Package
2012 All
BRKT ASSY - BAT MTG (support brackets)
BOLT - FLG, HEX
2011-2012 (Only)
BRAKE CABLE STANDOFF
SWITCH - DISCONNECT, SERVICE
(SDSW, Figure B on the next page)
COVER - BAT, A (undercover)
COVER - BAT, B (undercover)

*

295B0-9RB9D*
(replaces
295B0-3NF9D)

1

740D0-3NF1A
01125-N0111
24220-7S020

2
4
1

297C1-3NF0A

1

748N2-3NF0A
1
748N3-3NF0A
1
999MP-9G001P
Bitumen Wax (shop supply)
As needed
(1)
Zinc-Rich Primer (shop supply)
Local Source (2) As needed
Cold Weather Package vehicles can be identified by having heated steering wheel,
heated front and rear seats, heated outside mirrors and rear HVAC duct.

IMPORTANT: See the next page for SDSW information.
(1) Order this item through the Nissan Maintenance Advantage program: Phone: 877-NISNMA1 (877-647-6621). Website order via link on dealer portal www.NNAnet.com and
click on the “Maintenance Advantage” link.
(2) Use one of the following Zinc Rich Primers or an equivalent:
 3M™ Zinc Spray 16-501
For help finding a local source for 3M™ products or obtaining an MSDS, contact
3M™ Automotive Aftermarket Division at 1-877-MMM-CARS.
 CRC® Zinc-It® 18412
 For help finding a local source for CRC® products or obtaining an MSDS, contact
CRC® Customer Service Representative at 1- 800-272-8963.
NOTE: Do NOT submit a claim for the Bitumen Wax or the Zinc Rich Primer as
these are considered shop supplies.

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New style

Original style

Figure A

Figure B

IMPORTANT: The original style SDSW (Figure A) cannot be used with any of the battery
pack assemblies listed on the previous page. Figure B shows the New style SDSW that is
to be used. The two styles are not interchangeable.
CLAIMS INFORMATION
Submit a Primary Failed Part (PP) line claim using the following claims coding:
DESCRIPTION
PFP OP CODE SYM DIA FRT
JQ01AA
(2)
R&I OR RPL LI-ION BATTERY
JX38AA
0.2
REGISTER HV BATTERY
(1)
HG
32
JQ98AA
0.3
CHECK LI-ION BATTERY CAPACITY **
(1) Reference the Parts Information Table and use the applicable High Voltage Battery Part
Number as the Primary Failed Part.
(2) Reference the current Nissan Warranty Flat Rate Manual and use the indicated flat rate
time.
** Only use this operation code if the failure is due to capacity loss.
AMENDMENT HISTORY
PUBLISHED DATE

REFERENCE

DESCRIPTION

June 27, 2014

NTB14-059

Original bulletin published

September 15, 2015

NTB14-059a

Amended to update applied vehicles and add
additional procedures

December 20, 2016

NTB14-059b

Amended to update part number

April 25, 2017

NTB14-059c

Amended to revise Parts Information

January 7, 2020

NTB14-059d

Amended to remove 2017 model year, 30 kWh
battery information and change title

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