Classification:

HA19-002

Reference:

Date:

NTB19-080

October 24, 2019

2014-2020 ROGUE;
NO AIR FLOW FROM VENTS DUE TO SNOW BUILD-UP
APPLIED VEHICLES: 2014-2020 Rogue (T32)
2017-2019 Rogue Hybrid (T32H)
All Korean built Rogue vehicles
APPLIED VIN:
All USA built 2014-2019 Rogue vehicles built before
5N1(*)T2M(* *)KC 801989
All Japan built 2015-2020 Rogue vehicles built before
JN8AT2MT(*)LW 011306 and JN8AT2M(* *)LW 113006
All Korean built Rogue vehicles
APPLIED DATE:
All USA built Rogue vehicles built before March 27, 2019
All Japan built Rogue vehicles built before August 26, 2019
IF YOU CONFIRM
Or the customer states there is no air flow from any of the HVAC vents
And
There is snow build-up in and around the blower motor air inlet, behind the cowl.
ACTION
1.
2.
3.
4.

Remove all snow, water, and debris from the blower motor inlet, cowl area, and where
the blower motor mounts.
Clean or replace the blower motor as needed.
If the blower motor does not work on all speed settings, replace the variable blower
control (fan resistor).
If not already equipped: Install the cowl and wiper pivot filters listed in PARTS
INFORMATION on the last page of this bulletin.

IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you
will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains
information that is essential to successfully completing this repair.
Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly
and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume
that it does. See your Nissan dealer to determine if this applies to your vehicle.

1/4

SERVICE PROCEDURE
Install Wiper Pivot Filters, Replace Cowl Top Cover (as needed)
1.

Remove all snow, water, and any debris from the HVAC intake, cowl area, and where
the blower motor mounts.


For removal of the cowl top cover and related parts, refer the Electronic Service
Manual (ESM), section BODY EXTERIOR, DOORS, ROOF & VEHICLE SECURITY
– EXTERIOR – REMOVAL AND INSTALLATION – COWL TOP.

2.

Clean or replace the blower motor as needed.

3.

If not already equipped: Install a wiper pivot filter on each wiper pivot (see Figure 1).


See PARTS INFORMATION on the last page of this bulletin.

Make sure to install both wiper pivot filters. If the wiper pivot filters are not installed,
snow may enter the blower motor inlet and cause damage to the blower motor.

Pivot filters

Figure 1

4.

Reassemble the vehicle using the new cowl top cover listed in PARTS
INFORMATION.
Make sure to install the new cowl top cover listed in PARTS INFORMATION. If the new
cowl top cover is not installed, snow may continue to enter the blower motor inlet and
cause damage to the blower motor.

2/4

NTB19-080

New cowl top cover
with added mesh screen
(two mesh screens
outlined in green)
Mesh screens
Figure 2

3/4

NTB19-080

PARTS INFORMATION
DESCRIPTION

PART NUMBER

QUANTITY

COVER ASSY-COVER TOP

66862-4BA2A

1

COVER-WIPER PIVOT COVER (wiper pivot filter)

28857-9TG0A

2

CLAIMS INFORMATION
Submit a Primary Part (PP) type line claim using the following claims coding:
DESCRIPTION
PFP
OP CODE
SYM
DIA
FRT
Replace Top Cowl Panel
(1)
UE24AA
ZE
32
(2)
(1) Reference the Electronic Parts Catalog and use the Top Grille Cowl (66862-*****) as
the Primary Failed Part (PFP).
(2) Reference the current Nissan Warranty Flat Rate Manual and use the indicated Flat
Rate Time (FRT).

AMENDMENT HISTORY
PUBLISHED DATE REFERENCE
October 24, 2019

NTB19-080

DESCRIPTION
Original bulletin published

4/4

NTB19-080