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NHTSA ID Number: 10167401

Manufacturer Communication Number: NTB19-081

TSB/Document Date: 2019-11-08


Summary

2018-2019 ARMADA; STEERING WHEEL JUDDERS WHILE TURNING AT LOW SPEED IF YOU CONFIRM The vehicle has a judder in the steering wheel while turning and only at speeds between 1-9 MPH. ACTION Replace the power steering high pressure piping with the part listed in the Parts Information on page 6. IMPORTANT: Inform the customer that this repair will reduce, but does not eliminate the amount of judder felt in the steering wheel during low speed parking lot maneuvers.


Classification:

ST19-001

Reference:

Date:

NTB19-081

October 18, 2019

2018-2019 ARMADA; STEERING WHEEL JUDDERS
WHILE TURNING AT LOW SPEED
APPLIED VEHICLES:
APPLIED VIN AND
DATES:

2018-2019 Armada (Y62)
Built before: JN8AY2NE(*)K9 757040 / October 23, 2018
JN8AY2ND(*)K9 087087 / October 23, 2018
JN8AY2NC(*)K9 581702 / October 23, 2018
JN8AY2NF(*)K9 351085 / October 23, 2018

IF YOU CONFIRM
The vehicle has a judder in the steering wheel while turning and only at speeds between
1-9 MPH.

ACTION
Replace the power steering high pressure piping with the part listed in the
Parts Information on page 6.
IMPORTANT: Inform the customer that this repair will reduce, but does not eliminate
the amount of judder felt in the steering wheel during low speed parking lot maneuvers.

IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you
will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it
contains information that is essential to successfully completing this repair.
NissaneBay logo Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your NissaneBay logo dealer to determine if this applies to your vehicle.

1/6

A.

Power Steering Hose Diagram

Figure 1
1. Reservoir tank bracket
4. Suction hose
7. Copper washer
10. High Pressure piping

2. Reservoir tank
5. Return hose
8. Pressure sensor
11. Low pressure Piping

3. Clamp
6. Eye bolt
9. Oil cooler
12. Steering gear assembly

: Always replace after every disassembly
: N•m (kg-m, ft-lb)
: N•m (kg-m, in-lb)

2/6

NTB19-081

SERVICE PROCEDURE
1.

Place the vehicle on a lift.

2.

Open the hood.

3.

Raise the vehicle to a comfortable
work height.

4.

Turn the right front wheel to the right
as shown in Figure 2.
Figure 2

5.

Place a pan under the vehicle to catch any lost power steering fluid.

6.

Unbolt the power steering high pressure piping eye-bolt (see Figure 4).

The eye-bolt is 24 mm.

The plastic fender protector has been pulled outward in Figure 4 to allow a
clear view of the high pressure piping eye-bolt and power steering pressure sensor’s
harness. Pull on the fender protector just enough to access the eye-bolt and
connector. Do not pull any further or a crease may form and the protector may be
permanently damaged.
7.

Disconnect the power steering pressure sensor’s harness connector (see Figure 4).
Pressure
sensor harness
connector

Plastic fender
protector
High pressure
piping eye-bolt

Figure 3

3/6

Figure 4

NTB19-081

8.

Front of
vehicle

Raise the vehicle to a comfortable
height and remove the engine under
cover.

Attached with four (4) 13 mm bolts.

NOTE: Figure 5 is shown with the
engine under cover removed.
View is looking up at underside of engine
Figure 5
9.

10.

Remove the high pressure piping eye-bolt and one (1) high pressure piping bracket
bolt (see Figure 6), and then remove the high pressure piping from the vehicle.

The eye-bolt is 14 mm.

The bracket bolt is 10 mm.
Transfer the rubber bracket bushing to the new high pressure piping.

High pressure
piping bracket bolt

High pressure
piping eye-bolt

Figure 6
4/6

NTB19-081

11.

Install the new high pressure hose listed in the Parts Information section of this
bulletin below.

Refer to the Power Steering Hose Diagram on page 2 for the component specific
torque specification.

12.

Fill the power steering reservoir to the appropriate level.

13.

Start the engine and slowly turn the steering wheel from side to side to purge any air
from the power steering system.

14.

Recheck the power steering fluid level and fill as needed.

5/6

NTB19-081

A.

PARTS INFORMATION

(1)
(2)
(3)
(4)
(5)

DESCRIPTION

PART NUMBER

QUANTITY

High Pressure Piping

(1)

1

Copper Washer

49726-Y0100

2

Copper Washer

49726-50W00

2

NissaneBay logo Power Steering Fluid (2) (3)

999MP-AG000P (4)

(5)

Reference the electronic parts catalog and use the VIN to look up the vehicle specific
high pressure piping.
Order this item through the NissaneBay logo Maintenance Advantage program: Phone 877-NISNMA1 (877-647-6621). Website order via link on the dealer portal; www.NNAnet.com
and click on the “Maintenance Advantage-Tire/Battery/Chemical” link.
For warranty repairs, NissaneBay logo Power Steering Fluid must be used. For customer pay
repairs, NissaneBay logo Power Steering Fluid or an equivalent is recommended.
Bill out NissaneBay logo Power Steering Fluid under expense code 004. Do not include the
NissaneBay logo Power Steering Fluid part number on the claim.
One container of NissaneBay logo Power Steering Fluid is good for approximately 8 repairs.

CLAIMS INFORMATION
Submit a Primary Part (PP) type line claim using the following claims coding:

(1)
(2)

DESCRIPTION

PFP

OP CODE

SYM

DIA

FRT

Install High Pressure Piping

(1)

QE36AA

ZE

32

(2)

Reference the Electronic Parts Catalog and use the High Pressure Piping (49720-*****) as the
Primary Failed Part (PFP).
Reference the current NissaneBay logo Warranty Flat Rate Manual and use the indicated Flat Rate
Time (FRT).

EXPENSE CODE
EXPENSE CODE

DESCRIPTION

MAX AMOUNT

004

NissaneBay logo Power Steering Fluid

$0.75

AMENDMENT HISTORY
PUBLISHED DATE
October 18, 2019

REFERENCE

DESCRIPTION

NTB19-081

Original bulletin published

6/6

NTB19-081

1

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TSB/Document ID: NTB19-081

Replacement Service Bulletin Number:

MFR Communication Date: 2019-10-18

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: STEERING

MFR Component System:

MFR Component Subsystem:


Previous TSB

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