Technical Service Bulletin

51-19-01 - B-Pillar Noise while Driving

Transaction No:

2050753/5

Release date:

10/24/2019

Condition
Applicable Vehicles
Model(s)

Year

Eng. Code

Trans. Code

VIN Range
From

VIN Range To

Tiguan LWB

2018

All

All

AX_JM000001

AX_JM158351

Revision Table
Instance Number

Published Date

Version Number

Reason For Update

2050753/5

10/24/19

51-19-01

To update part quantity
per ETKA updates.

2050753/4

4/8/19

V511901

To update labor
operation numbers per
Elsa updates.

2050753/1

3/29/18

V511801

Original publication.

Technical Background
B-Pillar noise due to part production process.
Note:
This TB must be read in its entirety before attempting the procedure described below.
First range of affected vehicles are required to perform steps 1-4 described in this TB:
From VIN AX_JM000001 to AX_JM020826.
Second range of affected vehicles are required to perform ONLY steps 2-3 described in this TB:
From: AX_JM020827 to AX_JM158351.

Production Solution
5 welding points plus adhesive added as of VIN: AX_JM020827.
Improvement in production process to open gap between brackets and A-Pillar reinforcement and
technical change to reduce bracket/leg dimensions as of AX_JM158351.

Service
Procedure
 Perform a test drive under the same conditions as the customer complaint: temperature, road, speed,
number & seating position of passenger(s), etc., as to identify where the noise is coming from, upper
and/or down, in the left and or right side of the vehicle.
Page 1 of 13
© 2019 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Technical Service Bulletin

51-19-01 - B-Pillar Noise while Driving

Transaction No:

2050753/5

Release date:

10/24/2019

Preparation of the vehicle for performing rework:
 Remove the headliner according to Repair Manual group 70 Interior Trim in Elsa.
 Remove the seat belt height adjuster according to Repair Manual group 69 Passenger Protection in
Elsa.
 Partially remove door seal.

WARNING:
Review the general safety regulations when working on Airbag, belt tensioner and battery isolator units
(pyrotechnic components). Refer to Body Interior, Repair Group 00. General Technical data in Elsa.

 Partially remove the Head Curtain Airbag (only disconnect according to Repair Manual and remove the
igniter, see Figure 1). See Repair Manual group 69 Passenger Protection in Elsa.

Figure 1 (NOTE: The direction of the YELLOW arrows indicates the front of the vehicle.)

Page 2 of 13
© 2019 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Technical Service Bulletin

51-19-01 - B-Pillar Noise while Driving

Transaction No:

2050753/5

Release date:

10/24/2019

Step 1:
 1.1 Using a conical punch ½” and metal 16 oz. hammer strike once moderately in the reference points
indicated on B-Pillar below, see Figure 2.

Figure 2: Striking points on the B-Pillar.

Page 3 of 13
© 2019 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Technical Service Bulletin

51-19-01 - B-Pillar Noise while Driving

Transaction No:

2050753/5

Release date:

10/24/2019

Step 2:
 2.1 Using a plastic 16 oz. hammer strike twice in the upper zone of the B-Pillar according to the
reference points described, see Figures 3 and 4. The end result is to create a gap approximately 3 mm
between the internal bracket and cover sheet metal. See Figure 5.

Figure 3: Reference point, front area.

Page 4 of 13
© 2019 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Technical Service Bulletin

51-19-01 - B-Pillar Noise while Driving

Transaction No:

2050753/5

Release date:

10/24/2019

Figure 4: Reference point, rear area.

Figure 5: No gap

Striking action

Gap 3 mm

Page 5 of 13
© 2019 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Technical Service Bulletin

51-19-01 - B-Pillar Noise while Driving

Transaction No:

2050753/5

Release date:

10/24/2019

Note:
The following step only applies to the forward bracket.
 2.2 To ensure a uniform gap of 3 mm, insert a flat screwdriver (recommended 3/8”x16”) through the
indicated window and strike moderately using a plastic 16 oz. until reaching a gap of 3 mm. See Figure
6.

Figure 6: Insert screwdriver

Strike moderately upper/lower

Gap 3 mm

Step 3:
 3.1 Apply approximately 5 ml of Teflon (Krytox™) between the lower part of the bracket and cover
sheet metal, apply in a uniform application on the entire contact zone of the bracket. See Figures 7 and
8.
Note:
Figures 7 -8 show use with Krytox™ syringe, however, use Part #G 052 172 M2 and apply with the
supplied nozzle.

Krytox™ aerosol 100ml can.
Page 6 of 13
© 2019 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Technical Service Bulletin

51-19-01 - B-Pillar Noise while Driving

Transaction No:

2050753/5

Release date:

10/24/2019

Figure 7: Front bracket

Figure 7a: Cut-away illustration of the internal area for the Krytox™ application on front bracket.

Page 7 of 13
© 2019 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Technical Service Bulletin

51-19-01 - B-Pillar Noise while Driving

Transaction No:

2050753/5

Release date:

10/24/2019

Figure 8: Rear bracket

Figure 8a: Cut-away illustration of the internal area of the Krytox™ application on rear bracket.
 3.2 Install the head curtain airbag, seat belt, door seal and B-pillar trim panel according to the Repair
Manual and perform test drive. Confirm there is not any loose material inside the vehicle in order to
avoid a wrong diagnostic.

Page 8 of 13
© 2019 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Technical Service Bulletin

51-19-01 - B-Pillar Noise while Driving

Transaction No:

2050753/5