Release date:

10/24/2019

Is pillar noise repaired?
YES: Reassemble interior.
NO: Continue to step 4.
Step 4:
Note:
This step is not necessary unless you can confirm the noise is coming from the lower B-pillar area. A very
small number of the affected VIN’s will require this step.
 Remove the B-pillar trim panel and partially remove the door seal according to the Repair Manual.
 4.1 Using vice grips or equivalent, clamp in the (6) areas indicated, bend back and forth the metal
panel of the front door frame. Following the sequence described, see Figure 9.
Tip:
Wrap vise grips or equivalent with tape or similar material to avoid damaging the paint on the metal panel
of the door frame while bending.

Page 9 of 13
© 2019 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Technical Service Bulletin

51-19-01 - B-Pillar Noise while Driving

Transaction No:

2050753/5

Release date:

10/24/2019

Figure 9: Sequence, bend back and forth on the metal panel of the front door frame, use the striker as the
reference point.
 4.2 Install the door seal and B-pillar trim panel according to the Repair Manual and perform test drive.
Confirm there is not any loose material inside the vehicle in order to avoid a wrong diagnostic.
Is pillar noise repaired?
YES: Reassemble interior.
NO: Please see tip below.

Page 10 of 13
© 2019 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Technical Service Bulletin

Transaction No:

2050753/5

Release date:

10/24/2019

51-19-01 - B-Pillar Noise while Driving

Tip:
If the B-pillar noise is still present, it is likely due to steps 2 and or 3 that were not performed properly. In
that case it is recommended to verify the gap between the internal bracket and the cover sheet metal as
described (gap = 3mm) and or the Krytox™ application was not enough and not in the indicated area.

Warranty
To determine if this procedure is covered under Warranty, always refer to the Warranty Policies
and Procedures Manual 1)
Model(s)

Year(s)

Eng.
Code(s)

Trans.
Code(s)

VIN Range
From

VIN Range To

Tiguan LWB

2018

All

All

AX_JM000001

AX_JM158351

SAGA Coding
Claim Type:

Use applicable Claim Type 1)
Damage

Service Number:

HST

Damage Location

Code
001 - Left
5141

0020

--

002 – Right
274 – Both sides

Parts Manufacturer

Tiguan LWB

3ME 2)

Labor Operation 3) : Remove and Install Head Curtain
Airbag (one side)

69661950 = See Elsa for latest time units

Labor Operation 3) : Remove and Install Head Curtain
Airbag (both sides)

69661999 = 80 TU

Labor Operation 3) : Remove and Install Headliner, 5
seater

70841903 = See Elsa for latest time units

Labor Operation 3) : Remove and Install Headliner, 7
seater

70841906 = See Elsa for latest time units

Labor Operation 3) : Remove and Install Headliner
with Panoramic Roof, 5 seater

70841912 = See Elsa for latest time units

Labor Operation 3) : Remove and Install Headliner
with Panoramic Roof, 7 seater

70841915 = See Elsa for latest time units

Page 11 of 13
© 2019 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Technical Service Bulletin

Transaction No:

2050753/5

Release date:

10/24/2019

51-19-01 - B-Pillar Noise while Driving

Labor Operation 3) : Remove and Install Adjustment
Mechanism (1 pillar)

69361950 = See Elsa for latest time units

Labor Operation 3) : Remove and Install Adjustment
Mechanism (both pillars)

69362099 = 20 TU

Labor Operation 3) : Remove and Install Inner Sill
Panel Molding (1 pillar)

68051950 = See Elsa for latest time units

Labor Operation 3) : Remove and Install Inner Sill
Panel Molding (both pillars)

68052099 = 20 TU

Labor Operation 3) : Repair Roof Reinforcement

51083299 = 20 TU

Labor Operation 3) : Repair Center Pillar (Striking &
Bending)

51413299 = 40 TU

Labor Operation 3) : Remove and Install Front Door
Seal

57631099 = 20 TU

Causal Part:

5NN 809 219 B (quantity 0)
Diagnostic Time 4)

GFF Time expenditure

01500000 = 00 TU max.

Road Test

01210002 = 10 TU

NO
YES

01210004 = 10 TU
Technical Diagnosis

01320000 = 00 TU max.

NO

Claim Comment: Input “As per Technical Bulletin 2050753” in comment section of Warranty Claim.
1)

Vehicle may be outside any Warranty in which case this Technical Bulletin is informational only

2)

Code per warranty vendor code policy.

3)

Labor Time Units (TUs) are subject to change with ELSA updates.

4)

Documentation required per Warranty Policies and Procedures Manual.

Page 12 of 13
© 2019 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Technical Service Bulletin

51-19-01 - B-Pillar Noise while Driving

Transaction No:

2050753/5

Release date:

10/24/2019

Required Parts and Tools
Part No:

Part Description

Quantity

G 052 172 M2

Special Lubricant – Krytox™ –
Aerosol 100ml

0.5

5NA 867 276 *

Clips

2 (for Both Pillars)

N 108 162 01

Hexagonal socket head collared
bolt, thread forming M6x18

1 (for 1 pillar repair)
2 (for Both Pillar repair)

Part numbers are accurate at time of publication. Always refer to ETKA for the latest part information.

No Special Tools required.

Additional Information
All part and service references provided in this Technical Bulletin are subject to change and/or removal.
Always check with your Parts Dept. and Repair Manuals for the latest information.

Page 13 of 13
© 2019 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.