NHTSA ID Number: 10164920
Manufacturer Communication Number: T-SB-0117-19
TSB/Document Date: 2019-09-16
Summary
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0015-15. Service Bulletin No. T-SB-0015-15 is obsolete and any printed versions should be discarded. Some 2014 model year Corolla vehicles equipped with Entune? Audio (version BU.26.42) or Entune? Premium Audio (version AU.26.61) may exhibit one or more of the following conditions. ? Apps screen displays after reroute (Entune? Premium Audio only) ? Voice command system freezes during phonebook transfer ? Voice command system freezes when radio is in XM mode ? Bluetooth is inoperative while using Apps ? Sent SMS message continually appears on display audio for BlackBerry devices (Q10 and Z10)
Figure 12.
© 2019 Toyota
Motor Sales, USA
T-SB-0117-19
August 28, 2019
Entune Audio Head Unit Software Update (Fujitsu Ten)
Software Update Procedure (continued)
Figure 13.
NOTE
If the Entune pop-up displays, select OK.
7. Select Setup on the Apps screen.
Figure 14.
8. Select General on the Setup screen.
Figure 15.
© 2019 Toyota Motor Sales, USA
Page 14 of 19
T-SB-0117-19
August 28, 2019
Entune Audio Head Unit Software Update (Fujitsu Ten)
Software Update Procedure (continued)
9. Select Software Update from the list on the
General Settings screen.
Figure 16.
HINT
Scroll down the list until Software Update
is displayed.
Figure 17.
10. Select Update on the
Software Update screen.
Figure 18.
NOTE
If software has been detected properly,
a “New software was found.” pop-up will
be displayed.
© 2019 Toyota Motor Sales, USA
Page 15 of 19
T-SB-0117-19
August 28, 2019
Page 16 of 19
Entune Audio Head Unit Software Update (Fujitsu Ten)
Software Update Procedure (continued)
11. Verify that the NEW software is up to date on
the Software Update screen.
Figure 19.
NOTE
Update Software is enabled only if there is an
update newer than the current software.
Table 2. Software Version Information
ENTUNE™ AUDIO
ENTUNE™ AUDIO PLUS
NEW VERSION
TYPE
CURRENT
VERSION
CURRENT
VERSION
2014 – 2015
Corolla,
RAV4,
2014 Camry
2015
Camry,
Prius C
Operating
System
BU.70.31
–
DU.70.73
Device
Driver
BU.70.31
BU.38.48
DU.70.73
BU.70.31
BU.38.48
DU.70.73
–
–
BU.70.31
BU.38.48
BU.70.31
BU.38.48
BU.70.31
BU.38.48
BU.70.31
BU.38.48
BU.70.31
BU.38.48
Audio
Navigation
Bluetooth
GUI
Middle
Ware
Kernel
Voice
Recognition
BU.26.42
BU.30.05
BU.30.18
BU.30.21
BU.30.27
BU.30.31
BU.38.31
BU.38.44
BU.38.45
BU.38.46
BU.38.47
BU.70.06
BU.70.25
BU.70.26
BU.70.27
BU.70.28
BU.70.29
ENTUNE™ PREMIUM AUDIO
NEW
VERSION
DU.35.08
DU.35.16
DU.35.17
DU.70.09
DU.70.11
DU.70.26
DU.70.31
DU.70.34
DU.70.61
DU.70.64
DU.70.68
DU.70.69
© 2019 Toyota Motor Sales, USA
2014 –
2015
RAV4
DU.70.73
DU.70.73
DU.70.73
DU.70.73
DU.70.73
DU.70.73
NEW VERSION
CURRENT
VERSION
AU.26.61
AU.30.08
AU.30.26
AU.30.51
AU.35.05
AU.35.16
AU.35.17
AU.35.53
AU.35.66
AU.38.32
AU.38.42
AU.38.44
AU.38.71
AU.38.74
AU.38.81
AU.38.83
AU.38.88
AU.70.09
AU.70.11
AU.70.28
AU.70.33
AU.70.34
AU.70.61
AU.70.64
AU.70.68
AU.70.69
AU.70.75
2014 – 2015
Corolla,
RAV4,
2014 Camry
2015
Camry,
Prius C
AU.70.81
AU.38.93
AU.70.81
AU.38.93
AU.70.81
AU.38.93
AU.70.81
AU.38.93
AU.70.81
AU.38.93
AU.70.81
AU.38.93
AU.70.81
AU.38.93
AU.70.81
AU.38.93
AU.70.81
AU.38.93
T-SB-0117-19
August 28, 2019
Entune Audio Head Unit Software Update (Fujitsu Ten)
Software Update Procedure (continued)
12. Select Update Software on the Software
Update screen.
Figure 20.
13. Select Yes on the “Would you like to start the
software update?” pop-up.
Figure 21.
Figure 22.
NOTE
Entune™ Audio Plus ONLY:
Select the left box on the “This preset is
currently empty. Would you like to save [XXXX]
as a preset?” pop-up.
14. The unit will begin installation.
Figure 23.
NOTE
Do NOT turn off ACC before the software is
ready for updating.
© 2019 Toyota Motor Sales, USA
Page 17 of 19
T-SB-0117-19
August 28, 2019
Entune Audio Head Unit Software Update (Fujitsu Ten)
Software Update Procedure (continued)
15. When “The software is ready for updating.”
displays, cycle the ignition OFF, wait for 30
seconds, then cycle the ignition ON again.
Figure 24.
16. Wait for the audio system to finish the
software update.
Figure 25.
NOTE
Do NOT turn off ACC before the next Toyota
logo screen displays.
17. When the Toyota logo screen is displayed,
the update is finished.
Figure 26.
18. Remove the USB flash drive from the vehicle USB port.
© 2019 Toyota Motor Sales, USA
Page 18 of 19
T-SB-0117-19
August 28, 2019
Page 19 of 19
Entune Audio Head Unit Software Update (Fujitsu Ten)
Software Version Confirmation
1. Wait for the Select Audio Source screen to
be displayed.
Figure 27.
2. Perform steps 6 – 9 of the Software Update procedure to re-enter the Software Update screen.
3. Verify that the software information is updated on the Software Update screen.
Table 3. New Software Version Information
ENTUNE™ AUDIO
TYPE
ENTUNE™
AUDIO PLUS
ENTUNE™ PREMIUM AUDIO
NEW VERSION
2014 – 2015
Corolla, RAV4,
2014 Camry
2015
Camry, Prius C
2014 – 2015
RAV4
2014 – 2015
Corolla, RAV4,
2014 Camry
2015
Camry, Prius C
Boot
BU.70.31
–
DU.70.73
AU.70.81
AU.38.93
Voice Recognition
BU.70.31
BU.38.48
DU.70.73
AU.70.81
AU.38.93
GUI
BU.70.31
BU.38.48
DU.70.73
AU.70.81
AU.38.93
Audio
BU.70.31
BU.38.48
DU.70.73
AU.70.81
AU.38.93
Bluetooth
BU.70.31
BU.38.48
DU.70.73
AU.70.81
AU.38.93
–
–
–
AU.70.81
AU.38.93
Device Driver
BU.70.31
BU.38.48
DU.70.73
AU.70.81
AU.38.93
Kernel
BU.70.31
BU.38.48
DU.70.73
AU.70.81
AU.38.93
Operating System
BU.70.31
BU.38.48
DU.70.73
AU.70.81
AU.38.93
Middle Ware
BU.70.31
BU.38.48
DU.70.73
AU.70.81
AU.38.93
Power
BU.70.31
BU.38.48
DU.70.73
AU.70.81
AU.38.93
© 2019 Toyota Motor Sales, USA
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TSB/Document ID: T-SB-0117-19
Replacement Service Bulletin Number:
MFR Communication Date: 2019-08-28
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT:ELECTRICAL
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