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NHTSA ID Number: 10162227

Manufacturer Communication Number: 122-V7Z9N-07

TSB/Document Date: 2019-07-08


Summary

Instructions for carrying out Workshop Campaign WKC6, Re-programming Air-Conditioning Control Unit and Various Other Control Units. Due to incorrect servo motor control, the air-conditioning system flaps on the affected vehicles may not be moved to the required positions at times. If this happens, the temperature distribution and air distribution in the interior of the vehicles can differ from the selected settings. To prevent this from happening, the air-conditioning control unit must be re-programmed with an updated data record. The software of other control units will also be updated at the same time.


Page 26 of 33

Owner’s Manual**

AfterSales

1 ea.

Service

Technical Information
WKC60000002***

35/19
Shipping costs***

ENU

WKC6

9

1 ea.

** The cost of one Owner’s Manual will be covered for each vehicle. For warranty processing, enter
the Part No. WKC60000001 with the designation "Owner’s Manual" as accessories costing $12.50.
*** If you incur shipping costs when ordering the Owner’s Manual Supplement, please invoice these
costs under the Part No. WKC60000002, with the designation "Shipping costs" as an additional
part. Please document a copy of the invoice for this in the warranty claim.
Required tools:
9Y0919866B

SD memory card
– Assistance systems update for variant B

up to 8 ea.****

SD memory card
– Assistance systems update for variant C

up to 8 ea.****

or
9Y0919866A

**** Only the actual number of SD memory cards that are available to the Porsche dealership for
carrying out this campaign must be invoiced for each Porsche dealership.
The number of SD cards provided for each Porsche dealership depends on how many vehicles will have
to be worked on by each Porsche dealership as part of this campaign (see section  Technical Information '9X00IN Required tools').
The SD memory cards must only be invoiced once for the first vehicle during warranty processing.
Only the working time must be invoiced in the warranty claim for all other vehicles on which work is
carried out as part of this campaign in the Porsche dealership.
 Damage Code WKC6 066 000 1
Scope 5:

Re-program air conditioning control unit and various other control units
The following control units are not re-programmed:


Assistance systems (bootloader)
Instrument cluster
PCM 5.0

AfterSales

Jun 18, 2019
Page 27 of 33

9

Service
WKC6

ENU

Technical Information

35/19

Working time*:
Labor time: 172 TU

Re-programming air-conditioning control unit and various other control
units
Includes:
Connecting and disconnecting battery charger
Connecting and disconnecting PIWIS Tester
Reading out instrument cluster software version
Reading out software version and variant of assistance
systems
Re-programming assistance systems (application software)
Performing combined software update of various control
units
Teaching servo motors for air-conditioning flaps
Re-coding all control units
Installing updated Onboard Owner’s Manual
Replacing Owner’s Manual
Calibrating parking brake
Calibrating trailer hitch (only with I-no. 1D9)
Reading out and erasing fault memories
Creating vehicle analysis log (VAL) before and after repairs
Performing function test
Required materials:
WKC60000001**

Owner’s Manual**

1 ea.

WKC60000002***

Shipping costs***

1 ea.

** The cost of one Owner’s Manual will be covered for each vehicle. For warranty processing, enter
the Part No. WKC60000001 with the designation "Owner’s Manual" as accessories costing $12.50.
*** If you incur shipping costs when ordering the Owner’s Manual Supplement, please invoice these
costs under the Part No. WKC60000002, with the designation "Shipping costs" as an additional
part. Please document a copy of the invoice for this in the warranty claim.
Required tools:
9Y0919866B

SD memory card
– Assistance systems update for variant B

up to 8 ea.****

SD memory card
– Assistance systems update for variant C

up to 8 ea.****

or
9Y0919866A

Jun 18, 2019
Page 28 of 33

AfterSales

Service

Technical Information

35/19

ENU

WKC6

9

**** Only the actual number of SD memory cards that are available to the PorscheeBay logo dealership for
carrying out this campaign must be invoiced for each Porsche dealership.
The number of SD cards provided for each Porsche dealership depends on how many vehicles will have
to be worked on by each Porsche dealership as part of this campaign (see section  Technical Information '9X00IN Required tools').
The SD memory cards must only be invoiced once for the first vehicle during warranty processing.
Only the working time must be invoiced in the warranty claim for all other vehicles on which work is
carried out as part of this campaign in the Porsche dealership.
 Damage Code WKC6 066 000 1
Scope 6:

Re-program air conditioning control unit and various other control units
The following control units are not re-programmed:

Assistance systems (bootloader)
Assistance systems (application software)
Working time*:
Labor time: 210 TU

Re-programming air-conditioning control unit and various other control
units
Includes:
Connecting and disconnecting battery charger
Connecting and disconnecting PIWIS Tester
Reading out instrument cluster software version
Re-programming instrument cluster
Reading out software version and variant of assistance
systems
Re-programming PCM 5.0
Performing combined software update of various control
units
Teaching servo motors for air-conditioning flaps
Re-coding all control units
Installing updated Onboard Owner’s Manual
Replacing Owner’s Manual
Calibrating parking brake
Calibrating trailer hitch (only with I-no. 1D9)
Reading out and erasing fault memories
Creating vehicle analysis log (VAL) before and after repairs
Performing function test
Required materials:
WKC60000001**

Owner’s Manual**

AfterSales

1 ea.

Jun 18, 2019
Page 29 of 33

9

Service
WKC6

ENU

Technical Information

35/19

WKC60000002***

Shipping costs***

1 ea.

** The cost of one Owner’s Manual will be covered for each vehicle. For warranty processing, enter
the Part No. WKC60000001 with the designation "Owner’s Manual" as accessories costing $12.50.
*** If you incur shipping costs when ordering the Owner’s Manual Supplement, please invoice these
costs under the Part No. WKC60000002, with the designation "Shipping costs" as an additional
part. Please document a copy of the invoice for this in the warranty claim.
Required tools:
9Y0919360D

SD memory card
– PCM update for North America

up to 8 ea.****

**** Only the actual number of SD memory cards that are available to the Porsche dealership for
carrying out this campaign must be invoiced for each Porsche dealership.
The number of SD cards provided for each Porsche dealership depends on how many vehicles will have
to be worked on by each Porsche dealership as part of this campaign (see section  Technical Information '9X00IN Required tools').
The SD memory cards must only be invoiced once for the first vehicle during warranty processing.
Only the working time must be invoiced in the warranty claim for all other vehicles on which work is
carried out as part of this campaign in the PorscheeBay logo dealership.
 Damage Code WKC6 066 000 1
Scope 7:

Re-program air conditioning control unit and various other control units
The following control unit is not re-programmed:

Assistance systems (bootloader)
Working time*:
Re-programming air-conditioning control unit and various other control
units
Includes:
Connecting and disconnecting battery charger
Connecting and disconnecting PIWIS Tester
Reading out instrument cluster software version
Re-programming instrument cluster
Reading out software version and variant of assistance
systems
Re-programming assistance systems (application software)
Re-programming PCM 5.0
Performing combined software update of various control
units

Jun 18, 2019
Page 30 of 33

AfterSales

Labor time: 228 TU

Service

Technical Information

35/19

ENU

WKC6

9

Teaching servo motors for air-conditioning flaps
Re-coding all control units
Installing updated Onboard Owner’s Manual
Replacing Owner’s Manual
Calibrating parking brake
Calibrating trailer hitch (only with I-no. 1D9)
Reading out and erasing fault memories
Creating vehicle analysis log (VAL) before and after repairs
Performing function test
Required materials:
WKC60000001**

Owner’s Manual**

1 ea.

WKC60000002***

Shipping costs***

1 ea.

** The cost of one Owner's Manual will be covered for each vehicle. For warranty processing,
enter the Part No. WKC60000001 with the designation "Owner's Manual" as accessories costing
$12.50.
*** If you incur shipping costs when ordering the Owner's Manual Supplement, please invoice these
costs under the Part No. WKC60000002, with the designation "Shipping costs" as an additional
part. Please document a copy of the invoice for this in the warranty claim.
Required tools:
9Y0919360D

SD memory card
PCM update for North America

up to 8 ea.****

9Y0919866B

SD memory card
– Assistance systems update for variant B

up to 8 ea.****

SD memory card
– Assistance systems update for variant C

up to 8 ea.****

or
9Y0919866A

**** Only the actual number of SD memory cards that are available to the Porsche dealership for
carrying out this campaign must be invoiced for each PorscheeBay logo dealership.
The number of SD cards provided for each Porsche dealership depends on how many vehicles will have
to be worked on by each Porsche dealership as part of this campaign (see section  Technical Information '9X00IN Required tools').
The SD memory cards must only be invoiced once for the first vehicle during warranty processing.
Only the working time must be invoiced in the warranty claim for all other vehicles on which work is
carried out as part of this campaign in the Porsche dealership.

AfterSales

Jun 18, 2019
Page 31 of 33

9

Service
WKC6

ENU

Technical Information

35/19

 Damage Code WKC6 066 000 1

Information
* Information on the working time:
Generally, the working time includes all work that requires the active participation of the service technician.
This also covers all required preliminary work and subsequent work.
The working time includes the following activities during control unit programming:

All required steps for starting or finishing programming

Required interaction during a programming sequence

Waiting times until programming starts

Occasionally checking the programming status (twice per programming block)

If no further interaction by the service technician is required once control unit programming has started
because programming is performed automatically, there is no need for the service technician to remain
at the vehicle for the entire programming time.
These waiting times are not included in the working time if the total programming time is more than 15
minutes.
If programming takes up to 15 minutes, the full waiting time is included in the working time.

Information
If malfunctions occur or if programming is aborted during this workshop campaign and these result in
additional time being spent (e.g. if a control unit has to be replaced), this cannot be invoiced under the
workshop campaign number. This work must be invoiced under an additional warranty claim using the
following coding:

Function unit code (FES) 91020

Damage category (SA) 9738 "Does not function following PAG campaign"

Overview of problems and symptoms that will be corrected with the software update
Overview:

Jun 18, 2019
Page 32 of 33

Overview of problems and symptoms
Component/control unit

Function/symptom

Fault symptom description

Chassis control PASM

Messages "Chassis system
fault" and "Chassis system
failure" in the instrument cluster

Sporadic resets of the control unit
due to a timing problem.

AfterSales

Service

Technical Information
Roll stabilization PDCC

35/19

ENU

WKC6

9

Message "Chassis system
fault" in the instrument cluster

The PDCC system fails at low
speeds (up to 3 mph/5 km/h) due
to temporary asynchronous data
processing between the front and
rear axle.

Message "Chassis system
fault" in the instrument cluster only for HybrideBay logo vehicles

Sporadic failure of PDCC system.
The function is available again after
an ignition reset.

Instrument cluster

Display flickers

After scrolling quickly in the Vehicle
menu in the instrument cluster,
the right display in the instrument
cluster flickers.

Gateway

eCall function in China

The Emergency Call function cannot
be used in some parts of China due
to incorrect coding of the connected
gateway. A breakdown call can be
made.

Vehicle electrical system
battery

Vehicle electrical system
battery flat

The vehicle electrical system
battery is flat due to a high
closed-circuit current because
control units are not switched to
sleep mode or are woken up at
times.

Porsche Communication
Management (PCM)

Touch display in the dashboard
freezes

After pressing the individually
programmable button on the
steering wheel, individual parts of
the touch display can no longer
be used in some areas of North
America. The function is available
again after BUS idle.

Important Notice: Technical Bulletins issued by Porsche Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche service training
courses. They are written to inform those technicians of conditions that may occur on some PorscheeBay logo vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche special
tools may be necessary in order to perform certain operations identified in these bulletins. Use of tools and procedures other than those PorscheeBay logo recommends in these bulletins may be detrimental to the
safe operation of your vehicle, and may endanger the people working on it. Properly trained Porsche technicians have the equipment, tools, safety instructions, and know-how to do the job properly and
safely. Part numbers listed in these bulletins are for reference only. The work procedures updated electronically in the Porsche PIWIS diagnostic and testing device take precedence and, in the event of a
discrepancy, the work procedures in the PIWIS Tester are the ones that must be followed.

© 2019 Porsche Cars North America, Inc.

AfterSales

Jun 18, 2019
Page 33 of 33

12345

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TSB/Document ID: 122-V7Z9N-07

Replacement Service Bulletin Number:

MFR Communication Date: 2019-06-18

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: EQUIPMENT:APPLIANCE:AIR CONDITIONER

MFR Component System:

MFR Component Subsystem:


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