NHTSA ID Number: 10162227
Manufacturer Communication Number: 122-V7Z9N-07
TSB/Document Date: 2019-07-08
Summary
Instructions for carrying out Workshop Campaign WKC6, Re-programming Air-Conditioning Control Unit and Various Other Control Units. Due to incorrect servo motor control, the air-conditioning system flaps on the affected vehicles may not be moved to the required positions at times. If this happens, the temperature distribution and air distribution in the interior of the vehicles can differ from the selected settings. To prevent this from happening, the air-conditioning control unit must be re-programmed with an updated data record. The software of other control units will also be updated at the same time.
For instructions, see Workshop Manual '9X00IN Adjusting and calibrating brake shoes'.
This work cannot be invoiced under the workshop campaign number.
4
Disconnect the PIWIS Tester from the vehicle.
5
Switch off the ignition and lock the vehicle with the driver's key.
6
Wait approx. 2 minutes before unlocking the vehicle again.
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7
Start the engine and switch the ignition off again after approx. 5 seconds.
8
Switch on the ignition.
9
Plug the PIWIS Tester diagnostic connector into the diagnostic socket again and restore communication with the vehicle.
10 Read out and erase all fault memories.
10.1
In the control unit selection screen
('Overview' menu) Control unit selection,
press •F7“ to call up the 'Additional
menu'.
10.2
Select the function “Read all fault
memories and erase if required” and
press •F12“ ("Next") to confirm your
selection Erasing fault memories.
Control unit selection
The fault memories of the control units are
read out.
10.3
Once you have read out the fault memories,
check the fault memory entries.
Information
If control units are found to have faults that
are not caused by control unit programming,
these must first be found and corrected.
This work cannot be invoiced under the
workshop campaign number.
Erasing fault memories
10.4
Press •F8“ to delete fault memory entries.
10.5
Press •F12“ (“Yes”) in response to the question as to whether you really want to delete all
fault memory entries.
The faults stored in the fault memories of the various control units are deleted.
11 Create vehicle analysis log (VAL) using the PIWIS Tester.
Mark the vehicle analysis log you have just created with the attribute "Final VAL" and return it using
the PIWIS Tester.
12 Disconnect the PIWIS Tester from the vehicle.
13 Switch off the ignition.
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14 Switch off and disconnect the battery charger.
15 Perform function test.
Information
The values for the Tire Pressure Monitoring (TPM) system may be lost during re-coding of the instrument
cluster.
If the Tire Pressure Monitoring (TPM) system is reset, the wheel electronics must be re-taught and
adapted to the system.
Preconditions and procedure for teaching the wheel electronics units:
•
Vehicle is stationary for at least 5 minutes.
•
Select the type of tires fitted (type and size) in the TPM menu in the PCM. The message "No monitoring. System is learning from 15 mph (25 km/h)" then appears in the multi-function display.
•
Drive at a speed of more than 15 mph (25 km/h) - ideally without stopping - until the tire pressure
values are displayed (learning time: less than 2 minutes).
The system learns the wheel electronics only while driving. Intermediate stops and deviations from the
described teaching procedure can result in a much longer learning time.
Teaching can be performed during the test drive or later while the customer is driving. Please inform your
customer about this if necessary.
16 Replace Cayenne Owner’s Manual with an updated Cayenne Owner’s Manual with order number
WKD9Y004xx19 (xx = language code, e.g. 10, 20, 30, etc.).
Also remove the old Owner’s Manual from the vehicle and dispose of it.
Information
The information contained in the following supplements is already integrated in the current Owner’s
Manual (WKD9Y004xx19). The following supplements must therefore be removed from the vehicle
and disposed of:
•
WKD9Y050019 – Emergency Stop Assist Supplement
The following must not be disposed of and must remain in the vehicle:
•
Assistance booklet
•
Warranty and/or Maintenance booklet
17 Enter the campaign in the Warranty and Maintenance booklet.
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Overview of order numbers for Owner's Manuals
Information
Existing Owner's Manuals with order numbers (xx = language code, e.g. 10, 20, 30, etc.)
•
WKD9Y000xx18
•
WKD9Y001xx18
•
WKD9Y099xx18
•
WKD9Y000xx19
•
WKD9Y002xx19
must neither be supplied with new vehicles nor used as replacement Owner's Manuals. Any of these
Owner's Manuals that are still in stock must be disposed of.
From now on, only use the Owner's Manuals with the order number WKD9Y004xx19 for the vehicles
assigned to the campaign.
The order numbers for the various language versions of the updated Owner's Manual are provided in the
following table. You can order the Owner’s Manual in the quantity you need using the standard ordering
process.
Parts Info.:
Order No.:
Designation
- Language
WKD9Y0042119
Owner’s Manual
- English (USA, Canada)
WKD9Y0043119
Owner’s Manual
- French (Canada)
Ordering via
PROS
(Arvato)
PCNA
Onboard Owner’s
Manual
Warranty processing
Information
The specified working times were determined specifically for carrying out this campaign and include all
necessary preliminary and subsequent work.
The working times may differ from the working times published in the Labor Operation List in PIWIS.
Scope 1:
Re-program air conditioning control unit and various other control units
The following control units are not re-programmed:
•
•
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Assistance systems (bootloader)
Assistance systems (application software)
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•
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Instrument cluster
PCM 5.0
Working time*:
Labor time: 134 TU
Re-programming air-conditioning control unit and various other control
units
Includes:
Connecting and disconnecting battery charger
Connecting and disconnecting PIWIS Tester
Reading out instrument cluster software version
Reading out software version and variant of assistance
systems
Performing combined software update of various control
units
Teaching servo motors for air-conditioning flaps
Re-coding all control units
Installing updated Onboard Owner’s Manual
Replacing Owner’s Manual
Calibrating parking brake
Calibrating trailer hitch (only with I-no. 1D9)
Reading out and erasing fault memories
Creating vehicle analysis log (VAL) before and after repairs
Performing function test
Required materials:
WKC60000001**
Owner’s Manual**
1 ea.
WKC60000002***
Shipping costs***
1 ea.
** The cost of one Owner’s Manual will be covered for each vehicle. For warranty processing, enter
the Part No. WKC60000001 with the designation "Owner’s Manual" as accessories costing $12.50.
*** If you incur shipping costs when ordering the Owner’s Manual Supplement, please invoice these
costs under the Part No. WKC60000002, with the designation "Shipping costs" as an additional
part. Please document a copy of the invoice for this in the warranty claim.
Damage Code WKC6 066 000 1
Scope 2:
Re-program air conditioning control unit and various other control units
The following control units are not re-programmed:
•
•
•
Assistance systems (bootloader)
Assistance systems (application software)
PCM 5.0
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Working time*:
Labor time: 180 TU
Re-programming air-conditioning control unit and various other control
units
Includes:
Connecting and disconnecting battery charger
Connecting and disconnecting PIWIS Tester
Reading out instrument cluster software version
Re-programming instrument cluster
Reading out software version and variant of assistance
systems
Performing combined software update of various control
units
Teaching servo motors for air-conditioning flaps
Re-coding all control units
Installing updated Onboard Owner’s Manual
Replacing Owner’s Manual
Calibrating parking brake
Calibrating trailer hitch (only with I-no. 1D9)
Reading out and erasing fault memories
Creating vehicle analysis log (VAL) before and after repairs
Performing function test
Required materials:
WKC60000001**
Owner’s Manual**
1 ea.
WKC60000002***
Shipping costs***
1 ea.
** The cost of one Owner’s Manual will be covered for each vehicle. For warranty processing, enter
the Part No. WKC60000001 with the designation "Owner’s Manual" as accessories costing $12.50.
*** If you incur shipping costs when ordering the Owner’s Manual Supplement, please invoice these
costs under the Part No. WKC60000002, with the designation "Shipping costs" as an additional
part. Please document a copy of the invoice for this in the warranty claim.
Damage Code WKC6 066 000 1
Scope 3:
Re-program air conditioning control unit and various other control units
The following control units are not re-programmed:
•
•
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Assistance systems (bootloader)
PCM 5.0
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ENU
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9
Working time*:
Labor time: 198 TU
Re-programming air-conditioning control unit and various other control
units
Includes:
Connecting and disconnecting battery charger
Connecting and disconnecting PIWIS Tester
Reading out instrument cluster software version
Re-programming instrument cluster
Reading out software version and variant of assistance
systems
Re-programming assistance systems (application software)
Performing combined software update of various control
units
Teaching servo motors for air-conditioning flaps
Re-coding all control units
Installing updated Onboard Owner’s Manual
Replacing Owner’s Manual
Calibrating parking brake
Calibrating trailer hitch (only with I-no. 1D9)
Reading out and erasing fault memories
Creating vehicle analysis log (VAL) before and after repairs
Performing function test
Required materials:
WKC60000001**
Owner’s Manual**
1 ea.
WKC60000002***
Shipping costs***
1 ea.
** The cost of one Owner’s Manual will be covered for each vehicle. For warranty processing, enter
the Part No. WKC60000001 with the designation "Owner’s Manual" as accessories costing $12.50.
*** If you incur shipping costs when ordering the Owner’s Manual Supplement, please invoice these
costs under the Part No. WKC60000002, with the designation "Shipping costs" as an additional
part. Please document a copy of the invoice for this in the warranty claim.
Required tools:
9Y0919866B
SD memory card
– Assistance systems update for variant B
up to 8 ea.****
SD memory card
– Assistance systems update for variant C
up to 8 ea.****
or
9Y0919866A
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**** Only the actual number of SD memory cards that are available to the Porsche
dealership for
carrying out this campaign must be invoiced for each Porsche dealership.
The number of SD cards provided for each Porsche dealership depends on how many vehicles will have
to be worked on by each Porsche dealership as part of this campaign (see section Technical Information '9X00IN Required tools').
The SD memory cards must only be invoiced once for the first vehicle during warranty processing.
Only the working time must be invoiced in the warranty claim for all other vehicles on which work is
carried out as part of this campaign in the Porsche dealership.
Damage Code WKC6 066 000 1
Scope 4:
Re-program air conditioning control unit and various other control units
The following control unit is not re-programmed:
•
PCM 5.0
Working time*:
Labor time: 213 TU
Re-programming air-conditioning control unit and various other control
units
Includes:
Connecting and disconnecting battery charger
Connecting and disconnecting PIWIS Tester
Reading out instrument cluster software version
Re-programming instrument cluster
Reading out software version and variant of assistance
systems
Re-programming assistance systems (bootloader)
Re-programming assistance systems (application software)
Performing combined software update of various control
units
Teaching servo motors for air-conditioning flaps
Re-coding all control units
Installing updated Onboard Owner’s Manual
Replacing Owner’s Manual
Calibrating parking brake
Calibrating trailer hitch (only with I-no. 1D9)
Reading out and erasing fault memories
Creating vehicle analysis log (VAL) before and after repairs
Performing function test
Required materials:
WKC60000001**
Jun 18, 2019
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TSB/Document ID: 122-V7Z9N-07
Replacement Service Bulletin Number:
MFR Communication Date: 2019-06-18
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT:APPLIANCE:AIR CONDITIONER
MFR Component System:
MFR Component Subsystem:
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