NHTSA ID Number: 10152499
Manufacturer Communication Number: RSB 532
TSB/Document Date: 2019-01-07
Summary
Newmar
Corporation has decided that a defect relating to motor vehicle safety exists in specific motorhomes.NHTSA: 18V 650, TC: 2018-521 Issue: The brake pedal assembly could contact the edge of the dashboard trim. This may cause the brake pedal to not fully release and increase the risk of a crash causing injury and/or property damage.
Newmar Corporation
Warranty
Department
1301 Stahley Drive
Building #42
Nappanee, IN 46550
Dealer Svc. 866-290-5371
Customer Svc. 800-731-8300
Recall Service Bulletin
Date Issued
Model Year(s) Affected
RSB #
10/02/2018
2019
523
MODEL
Bay Star Sport
Bay Star
Canyon Star
Ventana LE
Ventana
Dutch Star
Mountain Aire
London Aire
Essex
King Aire
New Aire
Other
Description
Newmar Corporation has decided that a defect relating to motor vehicle safety exists in specific motorhomes.
NHTSA: 18V 650, TC: 2018-521
Issue: The brake pedal assembly could contact the edge of the dashboard trim. This may cause the brake
pedal to not fully release and increase the risk of a crash causing injury and/or property damage.
Correction: Dealers will reroute the brake adjustment cable.
Refer to the attached population list for specific coach and VIN numbers.
Recommended Action
Follow the attached work instructions to reroute the cable behind the dash.
Flat Rate Code: 18V 650
Labor Time: .1 hr
Please read this bulletin in its entirety prior to beginning any diagnosis or repairs.
If you have any questions regarding this R.S.B., please contact a Warranty Service Representative at Newmar Corporation.
NEWMAR CORPORATION
Date:
Re:
October 1, 2018
Newmar Corporation – Motor Vehicle Recall Notification
Subject: Recall Campaign No.: 18V 650
This notice is sent to you as a Newmar Dealer in accordance with the requirements of the National Traffic and Motor
Vehicle Safety Act. Newmar Corporation has decided that a defect, which relates to motor vehicle safety, exists in
specific Newmar recreational vehicles.
The National Traffic and Motor Vehicle Safety Act requires that each vehicle, which is subject to a recall campaign of
this type, must be satisfactorily repaired within a reasonable time after the owner has tendered it for repair. A failure
to adequately repair within 60 days after tender of a vehicle is prima facie evidence of failure to repair within a
reasonable time. To avoid providing these problematic solutions, every effort must be made to promptly schedule
an appointment with each owner and to repair their vehicle as soon as possible. Vehicle owners are being notified
of this recall. If the condition is not remedied within a reasonable time, they are instructed on how to contact the
National Highway Traffic Safety Administration.
REASON FOR THIS RECALL
Newmar Corporation has decided that a defect, which relates to motor vehicle safety, exists in specific motorhomes.
On certain motorhomes, the brake pedal assembly could contact the edge of the dashboard trim. This could cause
the brake pedal to not fully release, which could increase the risk of a crash causing injury and/or property
damage. Correction: Dealers will reroute the brake adjustment cable.
The motorhomes require immediate service. Continued use poses a potential safety hazard.
DEALER CAMPAIGN RESPONSIBILITY
Dealers are to provide to all customers/owner vehicles the service of completing this campaign at no charge to
the customer/owner regardless of vehicle age, vehicle mileage, or ownership at the time of repair.
REPAIR PROCEDURE
Newmar will provide the work instructions.
If you should have any questions please contact your service account manager direct or the Newmar service
department at: 1-866-290-5371.
Thank you for your cooperation.
Sincerely,
Newmar Corporation
NEWMAR CORPORATION · 355 N DELAWARE ST · NAPPANEE, IN 46550-0030
Newmar Service Department 1-866-290-5371 · WWW.NEWMARCORP.COM
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NEWMAR CORPORATION
IMPORTANT SAFETY RECALL
This notice applies to your vehicle VIN. #_______________________
Name
Address
City, State Zip code
Date: October 1, 2018
Motor Vehicle Recall Notification - Recall Campaign No. 18V 650
Dear Valued Customer:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
REASON FOR THIS RECALL
Newmar Corporation has decided that a defect, which relates to motor vehicle safety, exists in specific
motorhomes.
On certain motorhomes, the brake pedal assembly could contact the edge of the dashboard trim. This could cause
the brake pedal to not fully release, which could increase the risk of a crash causing injury and/or property
damage. Correction: Dealers will reroute the brake adjustment cable.
The motorhomes require immediate service. Continued use poses a potential safety hazard.
The Safety Risk
The brake pedal may not fully release, which could increase the risk of a crash causing injury and/or property
damage.
WHAT WE WILL DO
Newmar Corporation will provide owners of all affected motorhomes a remedy for the potential defect at no charge
for parts or labor. This remedy consists of rerouting the brake adjustment cable. Estimated time for repair is .1 hrs.
As this defect does affect motor vehicle safety, it is recommended that you contact the Newmar service department
immediately at 1-800-731-8300. An associate will assist you in making an appointment to have this repair done by
an authorized Newmar Dealer.
Federal regulations require that any vehicle lessor receiving this recall notification must forward a copy of this
notice to the lessee within ten days.
If you have had the repair performed before receiving this letter, you may be eligible to receive reimbursement for
the cost of obtaining a pre-notification remedy. For additional information, contact Newmar Corporation at:
Service Department
Newmar Corporation
355 N Delaware St
Nappanee, IN 46550-0030
Newmar dealers are best equipped to obtain parts and provide service to ensure your vehicle is corrected as
promptly as possible. HOWEVER, if you take your vehicle to your dealer on the scheduled date and this condition is
not remedied on that date or within five days; please contact the Newmar Corporation Customer Service
Department at 1-800-731-8300.
NEWMAR CORPORATION · 355 N DELAWARE ST · NAPPANEE, IN 46550-0030
(800) 731-8300 · WWW.NEWMARCORP.COM
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You may also submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New
Jersey Ave., SE., Washington DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800424-9153); or go to http://www.safercar.gov.
If you no longer own this vehicle, please furnish us the complete name and address of the person or dealership you
sold or traded your vehicle to. Thank you for your cooperation.
Your safety and satisfaction with your Newmar product is important to us and we regret any inconvenience to you.
Sincerely,
Newmar Corporation
NEWMAR CORPORATION · 355 N DELAWARE ST · NAPPANEE, IN 46550-0030
(574) 773-7791 · Fax (574)773-5153 · WWW.NEWMARCORP.COM
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NEWMAR CORPORATION
Date:
Re:
October 1, 2018
Newmar Corporation – Motor Vehicle Recall Notification
Subject: Recall Campaign No. 2018-521
This notice is sent to you as a Newmar Dealer in accordance with the requirements of the Canada Motor Vehicle
Safety Act. Newmar Corporation has decided that a defect, which relates to motor vehicle safety, exists in specific
Newmar recreational vehicles.
Each vehicle, which is subject to a recall campaign of this type, must be satisfactorily repaired within a reasonable
time after the owner has tendered it for repair. A failure to adequately repair within 60 days after tender of a vehicle
is prima facie evidence of failure to repair within a reasonable time. To avoid providing these problematic solutions,
every effort must be made to promptly schedule an appointment with each owner and to repair their vehicle as
soon as possible. Vehicle owners are being notified of this recall. If the condition is not remedied within a reasonable
time, they are instructed to contact Transport Canada.
REASON FOR THIS RECALL
Newmar Corporation has decided that a defect, which relates to motor vehicle safety, exists in specific
motorhomes.
On certain motorhomes, the brake pedal assembly could contact the edge of the dashboard trim. This could cause
the brake pedal to not fully release, which could increase the risk of a crash causing injury and/or property
damage. Correction: Dealers will reroute the brake adjustment cable.
The motorhomes require immediate service. Continued use poses a potential safety hazard.
DEALER CAMPAIGN RESPONSIBILITY
Dealers are to provide to all customers/owner vehicles the service of completing this campaign at no charge to
the customer/owner regardless of vehicle age, vehicle mileage, or ownership at the time of repair.
REPAIR PROCEDURE
Newmar will provide the work instructions.
If you should have any questions please contact your service account manager direct or the Newmar service
department at: 1-866-290-5371.
Thank you for your cooperation.
Sincerely,
Newmar Corporation
NEWMAR CORPORATION · 355 N DELAWARE ST · NAPPANEE, IN 46550-0030
Newmar Service Department 1-866-290-5371 · WWW.NEWMARCORP.COM
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Page 1 of 1
NEWMAR CORPORATION
VIN#
Name
Address
City, State Zip code
Date: October 1, 2018
Motor Vehicle Recall Notification - Recall Campaign No. 2018-521
Dear Valued Customer:
This notice is sent to you in accordance with the requirements of the Canada Motor Vehicle Safety Act.
REASON FOR THIS RECALL
Newmar Corporation has determined that a defect, which relates to motor vehicle safety, exists in specific
motorhomes.
On certain motorhomes, the brake pedal assembly could contact the edge of the dashboard trim. This could cause
the brake pedal to not fully release, which could increase the risk of a crash causing injury and/or property
damage. Correction: Dealers will reroute the brake adjustment cable.
The motorhomes require immediate service. Continued use poses a potential safety hazard.
WHAT WE WILL DO
Newmar Corporation will provide owners of all affected motorhomes a remedy for the potential defect at no charge
for parts or labor. This remedy consists of rerouting the brake adjustment cable at no cost to the customer.
WHAT YOU NEED TO DO
As this defect does affect motor vehicle safety, it is recommended that you contact the Newmar service department
immediately at 1-800-731-8300. An associate will assist you in making an appointment to have this repair done by
an authorized Newmar Dealer.
Federal regulations require that any vehicle lessor receiving this recall notification must forward a copy of this
notice to the lessee within ten days.
If you have had the repair performed before receiving this letter, you may be eligible to receive reimbursement for
the cost of obtaining a pre-notification remedy. For additional information, contact Newmar Corporation at:
Service Department
Newmar Corporation
355 N Delaware St
Nappanee, IN 46550-0030
Newmar dealers are best equipped to obtain parts and provide service to ensure your vehicle is corrected as
promptly as possible. HOWEVER, if you take your vehicle to your dealer on the scheduled date and this condition is
not remedied on that date or within five days; please contact the Newmar Corporation Customer Service
Department at 1-800-731-8300.
If you no longer own this vehicle, please furnish us the complete name and address of the person or dealership you
sold or traded your vehicle to. Thank you for your cooperation.
Your safety and satisfaction with your Newmar product is important to us and we regret any inconvenience to you.
Sincerely,
Newmar Corporation
NEWMAR CORPORATION · 355 N DELAWARE ST · NAPPANEE, IN 46550-0030
(800) 731-8300 · WWW.NEWMARCORP.COM
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NEWMAR CORPORATION
NIV
Nom
Adresse
Ville, province, code postal
Date : 1 octobre 2018
Avis de rappel visant un véhicule motorisé – Campagne de rappel no 2018-521
Madame, Monsieur,
Le présent avis vous est envoyé conformément aux exigences de la Loi sur la sécurité automobile du Canada.
MOTIF DU PRÉSENT RAPPEL
Newmar Corporation a déterminé qu’une défaillance relevant de la sécurité automobile existe pour certaines
autocaravanes.
Sur certaines autocaravanes, l’ensemble de pédale de frein pourrait entrer en contact avec le bord de la garniture
de la planche de bord. Par conséquent, la pédale de frein pourrait ne pas se relâcher complètement, ce qui
pourrait augmenter le risque d’accident pouvant causer des blessures ou des dommages matériels. Mesure
corrective : Les concessionnaires réachemineront le câble de réglage des freins.
Il est impératif que les réparations sur ces autocaravanes soient effectuées immédiatement. Leur utilisation
prolongée pose un risque d’accident potentiel.
CE QUE NOUS FERONS
Newmar Corporation fournira aux propriétaires de toutes les autocaravanes concernées une solution gratuite
(pour les pièces et la main-d’œuvre) à la défaillance potentielle. Cette solution consistant à réacheminer le câble
de réglage des freins sera effectuée gratuitement.
CE QUE VOUS DEVEZ FAIRE
Puisque cette défaillance touche la sécurité automobile, nous vous recommandons de communiquer
immédiatement avec le service technique de Newmar en composant le 1-800-731-8300. Un associé vous aidera à
prendre rendez-vous aux fins d’exécution de cette réparation par un centre de service Newmar autorisé.
En vertu de règlements fédéraux, tout donneur à bail d’un véhicule, qui reçoit le présent avis de rappel, est tenu
d’en acheminer une copie au preneur à bail dans un délai de dix jours.
Si les réparations ont été effectuées avant réception de la présente lettre, vous pouvez être admissible à un
remboursement des frais liés à l’obtention de la solution adoptée avant réception du présent avis. Pour de plus
amples renseignements, communiquez avec Newmar Corporation à l’adresse suivante :
Service Department
Newmar Corporation
355 N Delaware St
Nappanee, IN 46550-0030
Les concessionnaires Newmar sont les plus à même de fournir du service et d’obtenir des pièces qui assureront
une réparation de votre véhicule dans les plus brefs délais. CELA DIT, si vous apportez votre véhicule à votre
concessionnaire à la date prévue et que le problème n’est pas résolu à cette date ou dans les cinq jours qui
suivent, veuillez communiquer avec le service à la clientèle de Newmar Corporation en composant le 1-800-7318300.
NEWMAR CORPORATION · 355 N DELAWARE ST · NAPPANEE, IN 46550-0030
1-800-731-8300 · WWW.NEWMARCORP.COM
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Si l’autocaravane concernée ne vous appartient plus, nous vous prions de bien vouloir nous fournir le nom complet
et l’adresse complète de la personne ou du concessionnaire faisant maintenant office de propriétaire. Nous vous
remercions de votre coopération.
Votre sécurité et votre satisfaction par rapport à nos produits Newmar sont importantes pour nous, et nous
sommes désolés de tout désagrément occasionné.
Veuillez agréer, Madame, Monsieur, l’expression de nos sentiments distingués.
Newmar Corporation
NEWMAR CORPORATION · 355 N DELAWARE ST · NAPPANEE, IN 46550-0030
Téléphone : 574-773-7791 · Télécopieur : 574-773-5153 · WWW.NEWMARCORP.COM
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Work Instructions for Recall
1. Inspect the cable attached to the brake pedal. If it is
looped outside the dash, proceed with the following
steps. If not, the procedure will not need to be
performed.
2. Pull out on the bottom of the dash.
3. Tuck the wire up in behind the dash.
4. Release the cable and dash.
Prod# VIN Number
USA Units
607268 4UZFCHFE3KCJY2518
607269 4UZACHFE0KCJY2521
607323 4VZAU1D96KC085384
607324 4UZFCHFE1KCKH5503
607325 4VZAU1D93KC085794
607326 4VZAU1D97KC085796
607327 4VZAU1D96KC085790
607329 4VZAU1D97KC085703
607330 4UZFCHFE8KCKP8421
607336 4UZFCHFE2KCKS5469
607337 4UZACHFE9KCKS5463
607338 4VZAU1D98KC085791
607341 4VZAU1D93KC085729
607342 4VZAU1D98KC085726
607343 4VZAU1D9XKC085596
607346 4VZAU1D96KC085904
607348 4VZAU1D99KC085797
607358 4UZFCHFE3KCKT1488
607359 4UZFCHFE8KCKT4273
607360 4VZAU1D96KC085725
607361 4VZAU1D94KC085870
607362 4UZFCHFE8KCKU9212
607363 4VZAU1D96KC085871
607364 4VZAU1D96KC085949
607365 4UZACHFE8KCKV7322
607366 4UZACHFEXKCKR5263
607368 4UZFCHFEXKCKU9213
607369 4VZAU1D91KC085874
607370 4VZAU1D96KC085952
607374 4VZAU1D93KC085746
607375 4VZAU1D95KC085747
607376 4UZFCHFE5KCKP8425
607377 4VZAU1D98KC085872
607378 4UZFCHFE9KCKS5467
607379 4VZAU1D98KC085905
607380 4UZFCHFE3KCKT4276
607381 4VZAU1D98KC085953
607382 4UZFCHFE1KCKT1490
607383 4UZFCHFE7KCKT1493
607384 4VZAU1D9XKC085906
607385 4VZAU1D93KC085908
607386 4UZFCHFE2KCKV2400
607387 4UZFCHFE5KCKT8085
607392 4UZFCHFEXKCKT4274
607393 4VZAU1D99KC085749
Year Brand Type Floor Chassis Date In
Date Off
Ship Date
2019
2019
2019
2019
2019
2019
2019
2019
2019
2019
2019
2019
2019
2019
2019
2019
2019
2019
2019
2019
2019
2019
2019
2019
2019
2019
2019
2019
2019
2019
2019
2019
2019
2019
2019
2019
2019
2019
2019
2019
2019
2019
2019
2019
2019
2/27/2018
2/28/2018
5/24/2018
5/24/2018
7/23/2018
7/24/2018
7/19/2018
6/19/2018
6/12/2018
7/11/2018
6/25/2018
7/24/2018
7/11/2018
6/26/2018
6/12/2018
8/14/2018
7/24/2018
7/17/2018
7/17/2018
6/19/2018
8/6/2018
8/14/2018
7/30/2018
8/20/2018
8/21/2018
6/22/2018
8/14/2018
8/6/2018
8/15/2018
7/12/2018
7/12/2018
6/19/2018
7/31/2018
7/25/2018
8/7/2018
7/26/2018
8/15/2018
7/12/2018
8/7/2018
8/7/2018
8/8/2018
7/31/2018
7/31/2018
7/18/2018
7/19/2018
5/11/2018
6/7/2018
6/14/2018
6/13/2018
8/29/2018
8/29/2018
8/29/2018
7/24/2018
7/20/2018
7/30/2018
7/27/2018
8/9/2018
7/30/2018
7/27/2018
7/12/2018
8/24/2018
8/8/2018
8/1/2018
- Mixes well with conventional fluids
- Low-moisture formula provides excellent vapor lock...
- Ideal for hydraulic and disc brakes
- Provides an extra margin of safety in extreme braking...
- Mix of polyglycol ethers ensures hot brake-system operation...
- Excellent for ABS, disc and drum brake systems
- Delivers braking power when needed by avoiding a spongy...
- Both wet and dry boiling points exceed the minimum...
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If the PDF is very large, it may not load in the preview below.
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If the TSB PDF does not show, download or view it on the NHTSA Website.
Click on the (+) Plus Sign
Then Click on Associated Document(s)
Search NHTSA Database for Recalls
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View Latest Vehicle Investigations
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View Latest Vehicle Complaints
TSB/Document ID: RSB 532
Replacement Service Bulletin Number:
MFR Communication Date: 2018-10-02
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
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