TIS Service Bulletin

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SI B65 13 16
Audio, Navigation, Monitors, Alarms, SRS

June 2018
Technical Service

COMPONENT PROTECTION ACTIVE. HEAD UNITS
CANNOT BE SWAPPED BETWEEN VEHICLES FOR TESTING.
New information provided by this revision is preceded by this symbol

.

This Service Information bulletin supersedes SI B65 13 16 dated April 2018.
What’s New:
• Title
• Additional Head Units added
• Models added (F87, F82, F83, F48)
• Situation, Cause, Correction, Attachments

MODEL
F22 2 Series from
3/2015

F23 2 Series
convertible from
3/2014

F31 3 Series touring
from 7/2015

F34 3 Series GT from F32 4 Series coupe
7/2015
from 7/2015

F36 4 Series GC from
7/2015

Coupe

F83 M4
Convertible

G32 6 Series GT

F12 6 Series from
3/2016

F13 6 Series from
3/2016

F25 X3 from 4/2016

G01 X3 from SOP

F26 X4 from 4/2016

F15 X5 from 8/2016

F85 X5 M from 8/2016

F16 X6 from 8/2016

F86 X6 M from 8/2016

G12 7 Series from SOP

I01 (i3 & i3 REx)

I12 (i8)

F82 M4

F87 M2 Coupe

F30 3 Series from 7/2015
F33 4 Series convertible
from 7/2015
G30 5 Series Sedan
F48 (X1)

Affects vehicles with
SA609 - Navigation
System Professional
(NBT-EVO HU-H2)
SA6UN –
Navigation (Entry NavEVO Entry MEDIA)
SA6UP –

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TIS Service Bulletin

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Navigation System
Plus (Entry Nav-EVO
Entry NAV)

SITUATION
If either the head unit (NBT-EVO or ENTRY-NAV-EVO) or the Body Domain Controller (BDC) are swapped into
a different vehicle they will cause the head unit to enter a locked mode once it recognizes a different VIN.
This will set a fault in the Head Unit, Fault Code “B7F87A: Burgler Actively Registered / Component Protection
Active”. All enable codes (FSC/SWT) in the head unit will enter a canceled status and will no longer be valid.
System functions such as Navigation, Voice activation, Satellite Radio, etc will not function.

CAUSE
To prevent easy re-use of stolen Head units, additional features are introduced with


11/2015 ISTA software for NBT-EVO



3/2018 ISTA software for ENTRY-NAV-EVO

In these head units the mechanism to ensure additional security is called “Trusted VIN”

CORRECTION
Note: Do not swap head units or the Body Domain Controller (BDC) between vehicles for
testing.

Note: Always program vehicles to the current I level.

For vehicles with the Forward Electronics Module (FEM) gateway module:
Current ISTA software will not load the canceled enable codes. The enable codes must be loaded by the IRAP
team.
Contact Technical Support via PuMA requesting creation of the enabling codes and an IRAP session to load the
codes.
For vehicles with the Body Domain Controller (BDC) gateway module:
Contact Technical Support via PuMA, who will generate the required enabling codes for the head unit.
Connect the vehicle and select the initialisation for the component protection function in the Additional software
tab.
Confirm the dialogue to download enabling codes.
Confirm deblocking of the component protection
If a parts swap has been performed and the head unit enters the locked mode you will need to do the following

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to restore operation:
1. Submit a puma case requesting generation of new head unit enable codes. The Technical Hotline will
generate new enable codes to be sent to the FBM server which will then be available for download on
ASAP.
2. Go to the ASAP portal and order a REPAIR KIT. Then download the repair kit enable codes to a blank
USB (FAT32 format) stick.
3. Connect vehicle to ISTA 4.09.1x or a newer version.
4. Select the function ‘Initialization of head unit component protection’
5. See attached section of the release notes from ISTA 4.09.1x

WARRANTY INFORMATION
Swapping parts for diagnostic and/or programming purposes is not recommended for BMW vehicles (SI B09 02
12).
Issues/repairs resulting from the unapproved procedure of swapping parts between like vehicles is not a defect
in materials or workmanship and is not claimable under BMW’s limited warranties.
Posted: Monday, June 11, 2018

ATTACHMENTS
View PDF attachment Release_Notes_ISTA-P_3.64.0_4.10.2x_en-GB.
[ Copyright ©2018 BMW of North America, Inc. ]

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Release Notes Programming
Passenger Cars
ISTA

4.10.2x

ISTA Service Data

4.10.21

ISTA/P

3.64.0

BMW Group
Release Notes Programming Passenger Cars, ISTA 4.10.2x

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Table of contents
Table of contents ............................................................................................................................................... 2
1

General notes ............................................................................................................................................. 3

2

Overview of the I levels contained.............................................................................................................. 5

3

Innovations ................................................................................................................................................. 8

4

Known faults F, G, I Series ......................................................................................................................... 9
4.1

* NEW * Head Unit High 2 with fault memory 0xB7F87A - Deblock the component protection with

ISTA 4 ............................................................................................................................................................ 9

5

4.2

F01, F02, F10, F11 - x50d - execution stop ...................................................................................... 13

4.3

F0x - programming not possible, control units are requested for installation ................................... 14

4.4

ISTA/P - Note about switching off F, G, I series group ..................................................................... 15

4.5

LEM-01 - coding not possible ............................................................................................................ 16

4.6

HU-B (HU-B2) - Coding not possible ................................................................................................ 17

4.7

ISTA 4 - Information on BDC exchange or programming cancellation gateway control units .......... 18

4.8

HU-H HU-H2 - No programming possible (firewall, virus protection) ................................................ 19

4.9

All control units are assigned for exchange ...................................................................................... 21

4.10

Incorrect pop-up on invalid IP address during programming ............................................................ 22

4.11

Programming aborts due to antivirus software and firewall .............................................................. 23

4.12

Vehicle order import fails due to antivirus software and firewall ....................................................... 24

4.13

Invalid IP address for BN2020Ethernet control units ........................................................................ 25

4.14

Terminal 15 switches off during vehicle treatment ............................................................................ 26

4.15

ICOM connection fault is displayed during programming ................................................................. 27

Known faults E Series (ISTA/P) ............................................................................................................... 28

BMW Group
Release Notes Programming Passenger Cars, ISTA 4.10.2x

1

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General notes

With the launch of ISTA 4, the functionality for programming has been integrated in ISTA.
The following series can be dealt with using ISTA/P:


E Series

The following series can be dealt with using ISTA 4:


F, G and I Series

These Release Notes contain information for both programming systems.

The Release Notes list all known faults and faults that are currently still unresolved, with possible
workarounds which are important for the Retailer Organisation. Please contact Technical Support if
additional faults occur on the vehicle. In particular in the following cases:


vehicle-related programming faults / encoding faults and activation faults



functional faults on the vehicle

With ISTA 4, it is now also possible to send feedback relating to programming directly to BMW AG. Selecting
the "Feedback" symbol (envelope symbol) displays the feedback screen with input boxes.

Note for Technical Support
In the chapters "Known faults F, G, I Series" and "Known faults E series (ISTA/P)", the user may be referred
to Technical Support.
This is especially the case when the retail outlet cannot solve the described problem itself as it does not
have the available means to do so.
In this case, further information for the Technical Support can be found in the "Internal Notes" of the PuMA
measure, under which the Release Notes were published.
Go to PuMA → Search → Measures → full text search for "Release Note" and select the desired version.
The Release Notes, including the internal notes, will be available in at least English and German as soon as
the ISTA release is available in DMWF.
All other languages will follow within five working days.

BMW Group
Release Notes Programming Passenger Cars, ISTA 4.10.2x

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If a new fault pattern is included in a release, this is indicated in the heading with * NEW *. This is
no longer indicated in the follow-up release.

BMW Group

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Release Notes Programming Passenger Cars, ISTA 4.10.2x

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Overview of the I levels contained

I levels newly added or updated in this ISTA version are marked in BOLD.
F, G, I series (ISTA 4)
Series group

I level

F001 (F0x, RR4, RR5)

F001-18-03-520

F010 (F06, F1x)

F010-18-03-520

F020 (F2x, F3x, F80, F82, F83, F87)
F020-18-03-520
F025 (F15, F16, F25, F26, F85, F86)
F025-18-03-520
F056 (F39, F4x, F5x, F6x)

F056-18-03-522

S15A (G01, G02, G08, G1x, G3x, RR1x, F90)
S15A-18-03-520
S15C (G38)

S15C-18-03-520

I001 (I01, I12, I15)
I001-18-03-520

I levels correspond to the ISTA Service Data version on the front page.

E Series (ISTA/P)
Series group

I level

E065 (E65, E66)

E065-17-11-520

E060 (E60, E61, E63, E64)

E060-16-11-500

E070 (E70, E71, E72)

E070-16-11-500

E89x (E81, E82, E84, E87, E88, E89, E90, E91, E92, E93)

E89x-16-11-500

R056 (R55, R56, R57, R58, R59, R60, R61)

R056-17-03-504

BMW Group

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Release Notes Programming Passenger Cars, ISTA 4.10.2x

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Series group

I level

RR01 (RR1, RR2, RR3)

RR01-18-03-510

BMW Group
Release Notes Programming Passenger Cars, ISTA 4.10.2x

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Info on the integration levels
PuMA measures or similar documents sometimes refer to an I level for the solution to a problem.
In this case it is important to know which ISTA release contains the I level.
The name of the I level indicates, if it
1. is contained in the current ISTA release,
2. was already contained in a previous ISTA release or
3. will be provided in a future ISTA release.

Series group e.g. F020 - year 2017 - month (3, 7 or 11) - version (>= 500)
Assuming the current release contains:

S15A-17-03-506

Then the following I level is not available yet:

S15A-17-07-501

Then this I level was already contained in an older ISTA release:

S15A-16-11-503

Then this I level was already contained in an older ISTA release:

S15A-17-03-505

BMW Group
Release Notes Programming Passenger Cars, ISTA 4.10.2x

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Innovations

The following interesting innovations are included, amongst others.
ISTA/P
Expansion of partial programming to include E6x and E7x with KAFAS, ACC and LDM
Benefit: Partial programming in ISTA/P is now possible worldwide for E6x and E7x vehicles as well.


R55, R56, R57, R58, R59, R60, R61, E81, E82, E84, E87, E88, E89, E90, E91, E92, E93 - worldwide



E70, E71 with KAFAS - worldwide



E60, E61, E63, E64 with ACC or LDM - worldwide

Partial programming is not possible for the following vehicles:


E65, E66, E72 and BMW M Performance Automobile

ISTA 4
Process for deblocking component protection
The process for deblocking component protection now works without workarounds.
The revised procedure is documented in the “Known faults F, G, I series” chapter.
The process is transferred with ISTA 4.11.1x into the ISTA 4 user guide.
The user guide can be opened in ISTA using the “?” button.

New models can be dealt with
Benefit: The new vehicles I15, G02, G08 can be dealt with.

Retrofitting lane change assistant
Benefit: The retrofitting is available for Retailers in Austria, Poland, Spain, the Netherlands, France, Great
Britain and Switzerland.
Vehicles: G11, G12, G30, G31

BMW Group
Release Notes Programming Passenger Cars, ISTA 4.10.2x