TIS Service Bulletin

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SI B01 09 18
Warranties

July 2018
Technical Service

HIGH-VOLTAGE BATTERY SAFETY BOX: LIMITED WARRANTY
EXTENSION TO 10 YEARS/120,000 MILEAGE
MODEL
F15 (X5 xDrive40e
iPerformance) (N20
Engine) Model Years
2016 and 2017
produced 7/19/2016 to
9/13/2016

F30 (330e Sedan)
(XB1H Engine) Model
Years 2016 and 2017
produced 6/1/2016 to
11/15/2016

G12 (740e xDrive
iPerformance) (XB1H
Engine) Model Year
2017 produced
7/1/2016 to 8/17/2016

Note: The “Model” information above is for informational purposes only, it is not the only deciding
factor.
To determination vehicle eligibility and that this coverage applies, always perform a VIN-specific DCSnet
Warranty Inquiry first; please refer to the “Eligible Vehicles” section of this bulletin for further details.

INFORMATION
For the eligible vehicles, BMW of North America, LLC (“BMW NA”) is extending the limited warranty for the
vehicle’s high-voltage battery safety box to:


10 years/120,000 miles as determined by the vehicle’s original in-service date





This “component-specific” limited warranty extension applies
to defects in materials or workmanship.
This coverage is subject to the same vehicle eligibility
requirements, limitations, and exclusions that apply to the
BMW New Vehicle Limited Warranty for Passenger Cars and
Light Trucks.

Note: This bulletin is notice of a “limited warranty extension.” This is NOT a notice of a Recall
or Service Action.
There is no immediate repair required unless the BMW vehicle is currently experiencing this problem.
Customer Notification Letter

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Even though this is NOT a Recall, BMW NA will be sending VIN-specific customer notification letters in a
phased release.

ELIGIBLE VEHICLES
To assist you in identifying those vehicles that have this “component-specific” extended limited warranty
coverage, the DCSnet Warranty Vehicle Inquiry has been updated with the VIN and Component-specific
“Vehicle Comment” shown below:

Please see SI B01 09 18 (DC 61 27 90 03 00). For this vehicle, the high-voltage battery safety
box limited warranty for defects in materials or workmanship has been extended to 10
year/120,000 mile as determined from the original in-service date. This coverage is subject to
the same vehicle eligibility requirements, limitations, and exclusions that apply to the BMW
New Vehicle Limited Warranty for Passenger Cars and Light Trucks.

Note: Before performing a repair and submitting a claim under this extended coverage, first confirm
that the vehicle has the above “Notice of Limited Warranty Extension” in the DCSnet Warranty Inquiry “Vehicle
Comments” section.
If the vehicle has the above flag, the vehicle was determined to be eligible and included by meeting all of the
applicable criteria, for example:


Series;



Models;



Engine types;



Model Year(s); and



Production date (strictly by the mm/dd/yyyy version, in AIR dd/m/yyyy.

Based on applying all of the above criteria, if you have ELW eligibility and/or coverage questions, please
contact the Warranty department through IDS by selecting “Coverage, Policy and Coding” prior to performing
any repairs.

PARTS INFORMATION
Note: Please refer to the Electronic Parts Catalog (ETK/EPC), using the customer’s VIN to locate the
applicable replacement part numbers.







Only order these parts in the quantities needed to address customers’ vehicles that have confirmed
failures.
“Only in conjunction with” parts: When applicable, if ETK/EPC item identifies additional part(s) that
must also be replaced/installed “in-conjunction” with performing a covered repair, these “required”
additional items are also covered under the terms of this extended limited warranty.
Also refer to ETK/EPC and the ISTA repair instructions for onetime-use fasteners/screws and other
information regarding repair-related gaskets, seals, fluid and/or lubricants that also need to be
replaced/used and claimed.

Bulk Items

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Part Number

Description

Quantity

83 19 2 221 349

R134a Gas (1 oz unit)

Qty as needed

Refrigerant R1234yf (1 oz unit)

Qty as needed

Or:
83 19 2 287 039

WARRANTY INFORMATION
The high-voltage battery safety box component-specific limited warranty extension to 10 years/120,000 miles
applies to “eligible US-specification BMW vehicles” that are registered, operated and have their covered repair
performed by an authorized BMW center in the United States (including Puerto Rico).
The existing limited warranty coverage for the whole vehicle and other components has not changed.
This coverage supersedes the coverage that is provided under the BMW Certified Pre-Owned Program or any
BMW Group Vehicle Service Contract that applies to the vehicle.
Should the high-voltage battery safety box(s) fail again, these component are covered by the remaining portion
of the extended limited warranty coverage period.
Non-Qualifying Repairs
Non-US specification vehicles, ineligible vehicles, eligible vehicles operated and repaired outside the United
States and Puerto Rico and/or the diagnosis and repair of other unrelated issues are not covered under the
terms of this limited warranty extension.
Qualifying Repairs - Claim Submission
Claim this work with the defect code and labor operations provided below.

Defect Code:

6127900300

F15 F30 G12 PHEV safety box

Labor Operation:

Labor Allowance:

Description:

00 00 006

Refer to KSD2/AIR

Performing “vehicle test” (with vehicle
diagnosis system – checking faults) (Main
work)

Refer to KSD2/AIR

Performing “vehicle test” (with vehicle
diagnosis system – checking faults) (Plus
work)

Refer to KSD2/AIR

Connect an approved battery
charger/power supply (indicated in
KSD2/AIR as “Charging battery”)

Refer to KSD2/AIR

Recharging high-voltage battery unit (to
high voltage charging socket)

Or:
00 00 556
And:
61 21 528
And:
61 25 910
And, as necessary:

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61 00 006

Work time (WT)

Performing vehicle diagnosis – test module

Refer to KSD2/AIR

Remove and installing high-voltage battery
unit

Refer to KSD2/AIR

Replacing safety box (high-voltage battery
unit removed) (Includes a final test of the
high-voltage battery unit)

And:
61 25 510
And:
61 27 551

If you are using a Main labor code for another repair, use the Plus code labor operation 00 00 556 instead 00 00
006
Refer to KSD2/AIR for the corresponding flat rate unit (FRU) allowances.
Work time labor operation code 61 00 006 is not considered a Main labor operation; however, it does require an
individual punch time and an explanation on the repair order and in the claim comments section.
Sublet – Bulk Materials

Sublet Code 4

See sublet reimbursement
calculation below

Reimbursement for the repair-related bulk
materials (excluding R134a/R1234yf), please,
do not use these part numbers for claim
submission

Sublet reimbursement calculation for claiming the used quantities of repair-related bulk materials (BMW part
numbers) is at dealer net plus your center’s handling.
Enter this material cost in sublet and itemize the amount on the repair order in the claim comment section.
Overlapping Labor Procedure – Other Repairs
If invoicing the KSD2 flat rate labor operation codes for other repair work results in overlapping labor, for those
flat rate labor operations that are affected, you can now:


Replace the stated KSD2 “FRU allowance” with a “reduced FRU value” to eliminate the overlapping labor.

For help in identifying the overlapping labor, please refer to the AIR FRU Plausibility Check (Overlapping Labor
Tool) that is located in the AIR Client.
Eligible other repair work being claimed under a different defect code will require separate punch times.
On the repair order and in the claim comment section, please identify and itemize those labor operations being
claimed with a “reduced FRU value.”
Previous Customer-pay Repairs – Limited Warranty Extension Reimbursement
Under this extended limited warranty, BMW of North America, LLC (“BMW NA”) will provide reimbursement for
“qualifying customer-pay repairs” that were performed on an eligible vehicle prior to the release of this
component-specific limited warranty extension.
Customer-pay repairs are subject to the same vehicle eligibility requirements, limitations, and exclusions that
apply to the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks.

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Previous Customer-pay Repairs – Limited Warranty Extension Reimbursement
For the “Models” listed above and under this extended limited warranty, BMW of North America, LLC will
provide reimbursement for “qualifying customer-pay repairs” that were performed on an eligible vehicle prior to
the release of this component-specific limited warranty extension.
Customer-pay repairs are subject to the applicable vehicle and coverage eligibility requirements, exclusions and
limitations that apply to the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks.
Repairs that do not qualify for Reimbursement
Repairs that do not qualify for reimbursement include repairs performed on ineligible vehicles, eligible vehicles
operated and repaired outside the United States (including Puerto Rico), and/or the diagnosis and repair of
other unrelated issues. This exclusion applies to repairs, including consequential, that were performed using
non-genuine BMW parts and/or used passenger car or light truck parts.
Requesting Reimbursement for a Previous Repair that Qualifies
For a customer to request reimbursement for a “qualifying customer-pay repair” performed either by an
authorized BMW center or independent repair shop located in the United States (including Puerto Rico), please
have him/her submit his/her reimbursement request “online” at www.BMW-RP.com under the following
reference:


B-ELWR 2018 High-Voltage Battery Safety Box 10Y120M

Reimbursement Request Procedure
The online process is initiated by attaching/sending “PDF files” of the supporting documentation for the “prior
repair.”
The website and attached sample customer letter provides information as to “what” documentation is needed to
be supplied to support a prior repair.
The letter also includes alternative methods to request reimbursement, either through the mail or by fax as
described below:
BMW Customer Reimbursement Center
Attention: B-ELWR 2018 High-Voltage Battery Safety Box 10Y120M
P.O. Box 561089
Dallas, Texas 75356
Fax number: 877-434-2992
Please allow 4-6 weeks for processing your request.
Should you have any questions concerning this reimbursement process, please call 1-844-857-0341.
BMW Owner/Operator Inquiries and Assistance
For all other questions, please contact the BMW’s Customer Relations and Services via email at
[email protected] or via telephone at 1-800-831-1117.
Please have your 17-character Vehicle Identification Number (VIN) available and include the VIN with all
communications.

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ATTACHMENTS
View PDF attachment B01 09 18 High-Voltage Battery Safety Box Customer Letter.
[ Copyright ©2018 BMW of North America, Inc. ]

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