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NHTSA ID Number: 10144968

Manufacturer Communication Number: A011867

TSB/Document Date: 2018-09-24


Summary

This bulletin contains a software update and potential part replacement to address DTCs P05A000 and P25EA00.


01 MIL on, DTC P05A0 or P25EA stored in ECM
01 18 67 2048402/2 May 4, 2018. Supersedes Technical Service Bulletin Group 01 number 17-25 dated July 14,
2017 for reasons listed below.
Model(s)

Year

VIN Range

Vehicle-Specific Equipment

Q7

2017 -2018

All

3.0TFSI Evo

Condition
REVISION HISTORY
Revision

Date

Purpose

2

-

Revised Service (Added Step 3 and 4)
Revised Warranty (Added Labor Operations and Diagnostic Time)
Revised Required Parts and Tools (Added table)

1

07/14/2017

Initial publication

Customer states:
 MIL on
Workshop findings:
One of the following DTCs is stored in the engine control module (ECM), J623 (address word 0001):
 DTC P05A000 (Active Grille Air Shutter "A" Stuck On)
 DTC P25EA00 (Supercharger Disconnect Clutch Stuck Closed)

Technical Background
Not applicable.

Production Solution
Optimized software with improved diagnostics.

Page 1 of 3
© 2018 AudieBay logo of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of AudieBay logo of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Service
Do not replace any parts for these faults. Do not contact Technical Assistance Center (TAC) unless the problem
persists after the software update or if there is a problem with the SVM process.
1. Follow all instructions in TSB 2011732: 00 Software Version Management (SVM), operating instructions.
2. Update the engine control module using the SVM action code as listed in the table below if necessary:

Model

Q7

Engine and/or
Transmission

CREC

Old Software
Part Number

Old
Software
Version

New Software
Part Number

New Software
Version

4M0907551

≤ 0006

4M0907551

0006

4M0907551A

≤ 0005

4M0907551A

0005

SVM Action
Code

(or higher)
01A226

3. (P05A000 ONLY): Perform a key cycle. Then set the basic setting for the radiator shutter (OBD >>> 01 ECM
>>> Basic Setting >>> Adaptation of radiator shutters). If the basic setting fails or cannot be performed, replace
the grille shutter motor per the workshop repair manual.
4. (P05A000 ONLY): If the basic setting passes, perform another key cycle and take vehicle on a test drive. If no
faults occur, vehicle can be released. If grille shutter faults again, replace grille shutter motor per the workshop
repair manual.

Warranty
Claim Type:

 110 up to 48 Months/50,000 Miles.
 1E1 up to 8 Years/80,000 Miles.
 G10 for CPO Covered Vehicles – Verify Owner.
 If vehicle is outside any warranty, this Technical Service Bulletin is informational
only.

Service Number:

2470

Damage Code:

0039

Labor Operations:

Connect battery charger and perform software
update with SVM

Diagnostic Time:

2470 2599

50 TU

Headlight assembly remove + reinstall (If applicable) See Elsa

See Elsa

Radiator shutter remove + reinstall (If applicable)

1935 1950

30 TU

GFF

0150 0000

30 TU

Page 2 of 3
© 2018 AudieBay logo of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of AudieBay logo of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Claim Comment:

Road test prior to service procedure

No allowance

0 TU

Road test after service procedure

0121 0004

10 TU

As per TSB #2048402/2

All warranty claims submitted for payment must be in accordance with the AudieBay logo Warranty Policies and Procedures
Manual. Claims are subject to review or audit by AudieBay logo Warranty.

Required Parts and Tools
Always check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please
check the Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
Part Number

Part Description

Quantity

95B965501S

Motor for adjustment (If applicable)

01

Additional Information
The following Technical Service Bulletin(s) will be necessary to complete this procedure:
 TSB 2011732, 00 Software Version Management (SVM), operating instructions.
All parts and service references provided in this TSB (2048402) are subject to change and/or removal. ©2018
AudieBay logo of America, Inc. All rights reserved. Information contained in this document is based on the latest
information available at the time of printing and is subject to the copyright and other intellectual property rights of
AudieBay logo of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites without the prior expressed written permission of the publisher.

Page 3 of 3
© 2018 AudieBay logo of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of AudieBay logo of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

1

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TSB/Document ID: A011867

Replacement Service Bulletin Number:

MFR Communication Date: 2018-05-04

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ELECTRICAL SYSTEM:SOFTWARE

MFR Component System:

MFR Component Subsystem:


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