failure, and may delay if not negate the payment
of the emissions modification.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2017 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
May 2018

23V4 Page 15 of 24

•

Confirm that scan tool is communicating with the
diagnostic head by USB .
o

If the Bluetooth symbol is shown then disconnect the diagnostic
head from the vehicle and reconnect the
USB cable to the diagnostic head and
then reattach to the vehicle.

NOTE
KESSY Vehicles!
It is REQUIRED to insert the key into the reader coil
, or place the key in the closest proximity
possible to the reader coil throughout the flash process.

•

Upon ODIS startup, select “Diagnosis”

•

Select “Self Test” .

•

Select “Software Version Management”, then
select “SVM Code input” .

•

Select “Attach to the test plan” .

NOTE
RISK of Scan Tool Damage!
•

Do not leave the scan tool on the windshield during
the flash process, as it is possible that the
windshield wipers may cycle.
•

From the Test plan screen, Select “SVM Code
input” test plan , then select “Perform
test” .

•

Follow the on-screen prompts.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2017 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
May 2018

23V4 Page 16 of 24

•

Enter the corrective action code (SVM code)
as listed below.

SVM code

23V4A528
•

Select “Accept”, and follow the on-screen prompts
to complete the flash.

NOTE

•

•

It is IMPERATIVE that ALL of the ignition
cycle on/off delay requests are fulfilled in their
entirety during this flash process .

•

Failing to wait for the ignition on/off timing
cycle to complete (progress bar and
countdown timer ) before cycling the
ignition on/off MAY damage a control module.

•

Damage to control modules as a result of
failing to wait the specified time displayed by
the progress bar and countdown timer
are NOT covered under this action.
At the end of the diagnostic session, Select “Send”
and follow the prompt for sending the log
on-line.

NOTE
RISK of Non-payment!
Diagnosis logs must be sent on-line after the flash
process to be considered for reimbursement.
TIP
Technicians may find it helpful to also store the log on
a USB stick for back-up.

TIP
When exiting GFF, it is important to select “No”
.
Proceed to Section F.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2017 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
May 2018

23V4 Page 17 of 24

Section F – Supplemental Vehicle Emissions Control Information Label
Install Supplemental Vehicle Emissions Control
Information Label
TIP
•

The surface where the label is to be installed
must be clean, dry, and free from oil residue
prior to installing the label.

•

Label must NOT cover any existing label(s).

•

Label must be installed in location shown.

•

Photo documentation of label installed is
required.

Part Description

Vehicle

Part Number

Vehicle Emissions
Control Information
(VECI) Label

MY 2015 A6/A7/Q5
MY 2016 A6/A7/Q5
MY 2015 A8/A8L
MY 2016 A8/A8L
MY 2014 A6/A7
MY 2014 Q5
MY 2014 A8/A8L

059 010 533 BN
059 010 533 BP
059 010 533 BR
059 010 533 BS
059 010 533 BL
059 010 533 BM
059 010 533 BQ

Quantity
1
1
1
1
1
1
1

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2017 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
May 2018

23V4 Page 18 of 24

•

Open the hood.

•

Clean the surface where the label is to be
installed .

•

Install the supplemental Vehicle Emissions
Control Information label, part number according
to chart above, in the location shown below.

NOTE
DO NOT Cover existing VECI label!
New Vehicle Emissions Control Information (VECI)
label MUST NOT be placed over original VECI label.

Proceed to Section G
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2017 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
May 2018

23V4 Page 19 of 24

Section G – TDI Recall Proof of Completion Label
Install TDI Recall Proof of Completion Label
TIP
•

The surface where the label is to be installed
must be clean, dry, and free from oil residue
prior to installing the label.

•

Label must NOT cover any existing label(s).

•

Photo documentation of label installed is
required.

•

Clean the surface next to the Vehicle Emission
Control Information Label where the TDI Recall
Proof of Completion label is to be installed.

•

Fill out and affix TDI Recall Proof of Completion
label, part number:
Vehicle

Label part number

MY 2015 - 2016

4G0 010 023 A

MY 2014

4G0 010 023 B

NOTE
Place the label next to the Vehicle Emission Control
Information Label.
•

Apply clear overlay (provided)

•

Close the hood

Proceed to Section H

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2017 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
May 2018

23V4 Page 20 of 24

Section H – Service Modification Documentation Requirements
Job Roles Summary:
•

Service Consultant – Initiates validation tool.

•

Service Technician –
modification requirements.

•

Manager – Validates the modification was properly
completed.

•

Dealer Representative/Cashier – Prints receipt,
fuel economy label and delivers to customer.

•

Warranty Administrator – Enters claim into the
SAGA system.

Completes

service

TIP
To access the interactive forms go to the TDI Settlement
Program microsite on acessaudi.com. Then Select the
“TDI IN-FORM” Button from the lower left side of the
microsite navigation.
•

Enter the “TDI IN-FORM” tool .

•

Enter the VIN for the vehicle that requires
documentation.
TIP

The VIN can be manually typed in or using an iPad or
iPhone running i0S 9+, the camera can be used to scan
the VIN Barcode.
Please note ambient lighting, camera quality, etc. may
impact the effectiveness of the VIN scanning feature.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2017 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
May 2018

23V4 Page 21 of 24

TIP
After the VIN has been entered, the system will
automatically validate that it is a TDI VIN. This will be
indicated by a green check mark that will appear next to
the VIN.
•

Validate the VIN is correct for the vehicle, then click
the “Submit” button .

•

Select “Service Modification Documentation Form”
.

•

Follow the on-screen prompts completely.
NOTE

RISK of Non-payment!
Not using the IN-FORM tool to document and validate
the modification will stop the processing of payment for
your dealership even if the modification has been
completed.
TIP
Upon completion of the Service Modification
Documentation Form, the Manager must validate the
repair in the IN-FORM tool.

Proceed to Section I

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2017 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
May 2018

23V4 Page 22 of 24

Section I – Campaign Stamp
•

Once the campaign has been completed, the
technician should stamp the repair order.

•

Stamps are available for ordering through the
Compliance Label Ordering Portal (item#
AUD4927ENG or AUD4927FRE).

Proceed to Section J
Item#: AUD4927ENG
OR

Item # AUD4927FRE

Section J – Parts Return
Parts Return/Disposal
Properly store (retain), destroy or dispose of removed
parts in accordance with all state/province and local
requirements, unless otherwise indicated and/or
requested through the Warranty Parts Portal (WPP) for
U.S. and SAGA for Canada.
Work Complete

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2017 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
May 2018

23V4 Page 23 of 24

Appendix A – Warnings and Safety Precautions
WARNING
Note the following when working on the whole exhaust system:
•

Danger of eye injury, wear protective eyewear

•

Wear gloves (for example rubber gloves, not cloth gloves) and protective eyewear to prevent any harmful
contact with the skin and eyes - risk of injury.

WARNING
The reducing agent can cause skin irritation.
•

Avoid contact with skin and eyes! Wear protective gloves!

•

If reducing agent should get on your skin, wash it off immediately with soap and water.

•

If reducing agent gets in your eye, rinse the eye for several minutes with water.

•

Never inhale or swallow the reducing agent!

•

Should you swallow any reducing agent, rinse your mouth, drink plenty of water and contact a doctor
immediately.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2017 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
May 2018

23V4 Page 24 of 24