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NHTSA ID Number: 10144617

Manufacturer Communication Number: Circular - Emiss

TSB/Document Date: 2018-09-17


Summary

The Environmental Protection Agency and California Air Resources Board have determined that AudieBay logo A3 vehicles equipped with a 2.0L 4-cylinder TDI engine do not comply with applicable emissions regulations. The emissions control systems on the vehicles will not control emissions under off-cycle conditions as effectively as during the federal test procedure. The extent of the emissions increase under off-cycle conditions depends upon how the vehicles are driven. Phase 2 A&B. Updated work instructions.


Emissions Recall (Gen 3 - Phase 2)
Code: 23Y9
Subject
Release Date
Revision Summary

2.0L TDI Engine (GEN 3) Phase 2 A & B Emissions Recall – USA ONLY
May 23, 2018
Updated work instructions:

Affected Vehicles

REVISION

Special instructions added in Section E (Install 2.0L Gen 3 Phase 2B Kit) regarding
proper care and handling of fragile components.

U.S.A.: 2015 MY AudieBay logo A3 2.0L TDI
Check Campaigns/Actions screen in Elsa on the day of repair to verify that a VIN qualifies for repair under this
action. Elsa is the only valid campaign inquiry & verification source.

Campaign status must show “open.”

If Elsa shows other open action(s), inform your customer so that the work can also be completed at
the same time the vehicle is in the workshop for this campaign.

Problem Description

The Environmental Protection Agency and California Air Resources Board have determined
that AudieBay logo A3 vehicles equipped with a 2.0L 4-cylinder TDI engine do not comply with applicable
emissions regulations. The emissions control systems on the vehicles will not control emissions
under off-cycle conditions as effectively as during the federal test procedure. The extent of the
emissions increase under off-cycle conditions depends upon how the vehicles are driven.

Corrective Action

Install updated emissions control system hardware and software, install a TDI Emissions
Modification – Proof of Partial Completion or Proof of Completion Label and install a
Supplemental Vehicle Emissions Control Information Label (if required).
If the vehicle has been modified by the customer prior to receiving the emissions modification
in a manner that may yield a non-compliant emissions system (for example, removal of a
catalyst, installation of parts that impact emissions or emissions- related parts, or modifications
to the ECU or computer software of the vehicle), AudieBay logo may not be able to perform the emissions
modification until the customer corrects such modification.

Code Visibility

On or about April 24, 2018, this campaign code showed open on affected vehicles in Elsa.
On or about April 24, 2018, affected vehicles were identified with this campaign code in the VIN
Lookup tool at www.audiusa.com.

Owner Notification
Additional
Information

Owner notification will take place in April, 2018.
Please alert everyone in your dealership about this action, including Sales, Service, Parts
and Accounting personnel. Contact Warranty if you have any questions.
Fill out and affix the appropriate TDI Emissions Modification – Proof of Partial Completion or
Proof of Completion Label and if required, the appropriate Supplemental Vehicle Emissions
Control Information Label after work is complete. Additional shipments will be released
based on the volume of completed repairs claimed through SAGA. The parts will not be
available for order through the website at this time.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized AudieBay logo dealer. 2018 AudieBay logo of America, Inc. All Rights Reserved.
April 2018

23Y9 Page 1 of 75

Claim Entry Instructions
After campaign has been completed, enter claim as soon as possible to help prevent work from being duplicated
elsewhere. Attach the Elsa screen print showing action open on the day of repair to the repair order.
If customer refused campaign work:
 U.S. dealers: Submit the request through AudieBay logo Warranty Online under the Campaigns/Update option.
Service Number

23Y9

Damage Code

0099

Parts Vendor Code
Claim Type

002
Sold vehicle: 7 10
Unsold vehicle: 7 90

Causal Indicator
Vehicle Wash/Loaner
Criteria I.D.

Mark 2.0L Gen 3 Phase 2A Kit as causal part*
Refer to Warranty Communication AWC 17-01 for details.
8V (Kit 2A installed)
Install 2.0L Gen 3 Phase II A Kit, install or inspect for a supplemental Vehicle

Emissions Control Information label and install a TDI Emissions Modification Proof
of Partial Completion Label.
Labor operation: 2381 25 99
Quantity
1.00
1.00

Part number
8P0298101D
5Q0253301H

190 T.U.
Description
2.0L Gen 3 Phase 2A Kit*
Exhaust pipe

--AND-Connect battery charger, connect vehicle diagnostic tester, perform software
update for ECM and TCM.
Labor operation: 2360 22 99

55 T.U.

--OR-Connect battery charger, connect vehicle diagnostic tester, perform software
update for ECM only.
Labor operation: 2360 23 99

40 T.U.

--AND-Follow IN-FORM tool app.
Labor operation: 0183 00 99

20 T.U.

*Labels are sent free of charge. They cannot be charged to this campaign.
Continued on next page.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized AudieBay logo dealer. 2018 AudieBay logo of America, Inc. All Rights Reserved.
April 2018

23Y9 Page 2 of 75

AND IF REQUIRED – Kit 2B installed
Install 2.0L Gen 3 Phase II B Kit, install or inspect for a supplemental Vehicle
Emissions Control Information label and install TDI Emissions Modification Proof of
Completion Label.
Labor operation: 2674 25 99
Quantity
1.00
1.00
Up to 80.0

Part number
8P0298101GX
8P0298201
G 013A8JS0

560 T.U.
Description
2.0L Gen 3 Phase 2B Kit
2.0L Gen 3 Phase 2B Sub Kit
Coolant

--AND-Connect vehicle diagnostic tester, perform cooling system fill test plan and
perform function (ash load reset) test plan.
Labor operation: 2360 26 99

60 T.U.

*Labels are sent free of charge. They cannot be charged to this campaign.
FOR NEW VEHICLE INVENTORY VEHICLES ONLY – MUST BE CLAIMED ON A SEPARATE LINE –
DO NOT PUT ON CAMPAIGN CLAIM
Monroney Process Claim
Coding

Claim Type: 9SP
Service #: 0183 – Campaign Related Inspection
Damage Code: 0010
Damage Location: N/A

(Work steps from
Appendix A)

Labor operation: 01830199

20 T.U.

Causal Indicator: 01830199
DO NOT PUT MONRONEY PROCESS CLAIM CODING ON CAMPAIGN CLAIM

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized AudieBay logo dealer. 2018 AudieBay logo of America, Inc. All Rights Reserved.
April 2018

23Y9 Page 3 of 75

Campaign Work Procedure

23Y9 Emissions Recall

NOTE
Damages resulting from improper repair or failure to follow these work instructions are the dealer’s responsibility
and are not eligible for reimbursement under this action.

Required Parts
Quantity

Part Number

Part Description

1

8P0298101D

Gen 3 Phase 2 Kit A

1 (if required)

03L 010 005 J

Vehicle Emissions Control Information Label

1 (if required)

CAMP TDI 2016_3C

TDI Emissions Modification – Proof Partial of Completion Label

-AND IF REQUIREDQuantity

Part Number

Part Description

1

8P0298101GX

Gen 3 Phase 2 Kit B

1

8P0298201

A3 Sub-kit

SEE ETKA/ELSA

Coolant

1 (if required)

03L 010 005 J

Vehicle Emissions Control Information Label

1 (if required)

CAMP TDI 2016_3B

TDI Emissions Modification – Proof of Completion Label

IMPORTANT!
Maintaining Your TDI Campaign Label Supply

SAGA claims count! Warranty Administrators should enter TDI claims promptly to ensure labels can
be allocated to support future repairs.

TDI Labels are allocated daily, free of charge, based on the count of TDI claims entered in SAGA.

TDI labels cannot be ordered through the Compliance Label Ordering Portal. If you have questions,
please email labelrequest@audieBay logo.com.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized AudieBay logo dealer. 2018 AudieBay logo of America, Inc. All Rights Reserved.
April 2018

23Y9 Page 4 of 75

Required Tools

VAS6150X – Diagnostic
Tester (or equivalent)
VAS5054A – Remote
Diagnosis Head (or
equivalent)

GRX3000VAS – Battery
Tester/Charger (or
equivalent)

Service Modification Validation Web App

tdi-inform.track360.com
TIP

This web application is compatible with desktops, laptops, Apple
and Android mobile devices running the most current versions of
FireFox, Chrome, Safari, or Explorer as well as iOS 9+ on iPads
and iPhones.
NOTE
RISK of Non-payment!
Not using the IN-FORM tool to document and validate the
modification will stop the processing of payment for your
dealership even if the modification has been completed.

Socket 22mm
-T10491(or equivalent)

Torque wrench
-VAG 1332(or equivalent)

Torque wrench
-VAG 1331(or equivalent)

Tool set
-T10395A(or equivalent)

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized AudieBay logo dealer. 2018 AudieBay logo of America, Inc. All Rights Reserved.
April 2018

23Y9 Page 5 of 75

VAS6254 –
Chain Pipe Cutter
(or equivalent)

Assembly Aid
-T10511-

Hex Ball Socket
-3247(or equivalent)

Socket Bit XZN 10
-T10501(or equivalent)

Shop Crane - Drip Tray
-VAS6208(or equivalent)

Hose Clip Pliers
-VAS6340(or equivalent)

Hose Clip Pliers
-VAS6362(or equivalent)

Puller - Ball Joint
-T10187(or equivalent)

Engine and Gearbox Jack
-VAS6931(or equivalent)

Locating Pins
-T10096-

Subframe Locking Pin
(2 pc.)
-T10452-

-T10486A-

Cooling System
Charge Kit
-VAS 6096-V.A.G. 1274/8-

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized AudieBay logo dealer. 2018 AudieBay logo of America, Inc. All Rights Reserved.
April 2018

23Y9 Page 6 of 75

Hook Tool
- T40207(or equivalent)

Emissions Modification Instruction
Section A - Check for Previous Emissions Modification

Enter the VIN in Elsa and proceed to the
“Campaign/Action” screen.

TIP
On the date of modification, print this screen and keep
a copy with the repair order.

Confirm the Campaign/Action is open .
If the status is closed, no further work is required.

Note the Applicable Criteria ID for use
in determining the correct work to be done and
corresponding parts associated.

Check for other Open campaign actions .

Other Open campaign actions must be completed
prior to releasing the vehicle to the customer.

NOTE
Vehicle Sales REQUIREMENTS!
Additional REQUIRED steps are necessary for NEW
vehicles.

For NEW vehicles, obtain VIN-specific and other
necessary items according to Appendix A.
Complete Appendix A in addition to this repair.

Proceed to Section B

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized AudieBay logo dealer. 2018 AudieBay logo of America, Inc. All Rights Reserved.
April 2018

23Y9 Page 7 of 75

Section B – Check for Service Initiation

NOTE
RISK of Non-payment!
Not using the IN-FORM tool to document and validate
the modification will stop the processing of payment for
your dealership even if the modification has been
completed. Look for the image below to indicate labor
operations, parts, or labeling that requires
IN-FORM tool image documentation.

NOTE
RISK of Non-payment!
Ensure that the “check mark” is present prior
to beginning any work.

Ensure the Service Initiation Form has a “check
mark” .
o

If the Service Initiation Form does not
have
a
“check
mark”
,
immediately contact your Service
Consultant to complete the initiation.

o

If “check mark” is present, initiate
Service Modification Documentation
Form and continue work.

DO NOT proceed with any work unless you can initiate
the Service Modification Documentation Form.
Proceed to Section C

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized AudieBay logo dealer. 2018 AudieBay logo of America, Inc. All Rights Reserved.
April 2018

23Y9 Page 8 of 75

Section C – Check for Pre-existing conditions, Vehicle Modifications, and MIL light on

Perform a visual inspection of the intake,
exhaust, and emissions systems and document
findings on the repair order.
o If the visual inspection of the intake, exhaust,
or emissions equipment reveals no damage
or concerns, continue the work procedure.

Check for vehicle modifications from original
equipment and document findings on the repair
order.
o If vehicle modifications from original
equipment related to emissions components
do not impose a concern, continue the work
procedure.

NOTE
If there are pre-existing conditions such as damage to
the intake, exhaust and emissions systems or
modifications from original equipment or MIL is
illuminated, address these issues prior to this repair.
This work is NOT covered by this campaign. Please
check whether or not this repair could be covered
by the warranty extension.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized AudieBay logo dealer. 2018 AudieBay logo of America, Inc. All Rights Reserved.
April 2018

23Y9 Page 9 of 75

Check for illumination of the MIL .
o If MIL is not illuminated, continue the work
procedure.

NOTE
RISK of Non-payment!
The purpose for this step is to document vehicle
condition prior to initiation of this action and does

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TSB/Document ID: Circular - Emiss

Replacement Service Bulletin Number:

MFR Communication Date: 2018-05-23

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

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