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NHTSA ID Number: 10133447

Manufacturer Communication Number: Emissions Recall

TSB/Document Date: 2018-04-16


Summary

3.0L TDI vehicles were equipped with undisclosed Auxiliary Emission Control Devices which are not permitted by emissions regulations. Install updated engine control module (ECM) software, transmission control module (TCM) software and hardware to bring affected vehicles into regulatory compliance. Updated resale information included.


If equipped remove the spare tire by removing
the wing nut .

If equipped remove the foam piece .

WARNING

Protect the hands when prying the plug out of
the tank filler neck.

Sharp-edged body components could cause
injury.
Remove the plug from the AdBlue tank filler neck
.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized VolkswageneBay logo dealer. 2017 VolkswageneBay logo Group of America, Inc. All Rights Reserved.
November 2017

23V7 Page 8 of 25

Open the AdBlue filler cap and fill the tank.

Part Number
G 052 910 A2

Description
AdBlue

Quantity
Up to 19.5L

Proceed to Section E

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized VolkswageneBay logo dealer. 2017 VolkswageneBay logo Group of America, Inc. All Rights Reserved.
November 2017

23V7 Page 9 of 25

Section E – Software Update Procedure
NOTE
Prior to launching the VAS Diagnostic Tester and starting an update, ensure the following conditions are met;
The ODIS software is completely up to date.

Refer to the “Alerts” section on ServiceNet home page for the current ODIS version.

The battery charger is connected to the vehicle battery and remains connected for the duration of the
software update.

Battery voltage must remain above 12.5 volts for the duration of the software update. Failure to
do so may cause the update to fail, which could result in damage to the control module. Control
modules damaged by insufficient voltage will not be covered.

The screen saver and power saving settings are off.

Failure to do so may result in the tester entering power save mode during the software update,
which could result in damage to the control module.

The VAS Diagnostic Tester is plugged in using the supplied power adapters.

Under no circumstances should the tester be used on battery power alone during the software
update. Failure to do so may result in the tester powering off during the update, which could result
in damage to the control module.

If using the Bluetooth or WiFi transmitter head, it MUST be connected to the tester with a USB cable.
NOTE
Using Bluetooth for this action is PROHIBITED!
Damage caused to electronic components (e.g. ECM, TCM, etc.) during the SVM flash process is not covered.

Performing a software update using a Bluetooth connection increases the risk of losing connection
during the update, which could result in damage to the control module.
It also greatly increases the time required to perform the update. Requests for additional time or
parts will be denied if the GFF log shows the update was performed using Bluetooth.

The Bluetooth function of the scan tool is physically switched off .

VAS 6150 & VAS 6150A

VAS 6150B

VAS 6150C

(Front panel behind handle)

(Right side behind WIRELESS door)

(Left side behind SC/EX door)

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized VolkswageneBay logo dealer. 2017 VolkswageneBay logo Group of America, Inc. All Rights Reserved.
November 2017

23V7 Page 10 of 25

WARNING
Radiator Fan(s) may cycle ON high speed during the Update Process! There is a serious risk that personal injury
may result if contact is made with spinning fan blades. Keep hands and all objects away from Radiator Fan(s) during
Update Process!
TIP
To Update-Programming using SVM, review and follow instructions in Technical Bulletin 2014603: Software Version
Management (SVM) Operating Instructions.
The SVM Process must be completed in its entirety so the database receives the update confirmation response. A
warranty claim may not be reimbursed if there is no confirmation response to support the claim.
Things to check before starting Software Version
Management (SVM):

Check and confirm that you have a LAN
connection .

Within the Connection Tab, verify that
the
Connection
type(s)
display
“Internet” .

Start a connections test and
verify that all connections pass.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized VolkswageneBay logo dealer. 2017 VolkswageneBay logo Group of America, Inc. All Rights Reserved.
November 2017

23V7 Page 11 of 25

Open the hood.

Open the battery jump point cover.

Attach the GRX3000VAS Tester/Charger (or
equivalent) to the vehicle battery jump point and
ground jump point.

Switch the ignition on.

Apply the parking brake.

Switch the headlights off.

Connect the VAS6150X Diagnostic Tester (or
equivalent) to the vehicle.

Start the ODIS program.
NOTE

STOP!
All TDI flashes MUST be completed during a single,
standalone ODIS Diagnostic Session. You MUST fully
complete this campaign and send all GFF Paperless
logs before beginning any other campaigns or
operations. You MUST also conclude any other
campaigns or operations that have been started and
end the corresponding diagnostic session and send all
GFF Paperless logs before beginning this operation.
Failure to independently separate the ODIS diagnostic
session for this campaign will cause problems updating
the FAZIT server in Germany and will delay if not
negate the payment of the emissions modification.
IMPORTANT!
If there are any ODIS “Hot-Fix” patches installed, they
MUST be removed from the scan tool before beginning
this operation. ODIS “Hot-Fix” patches may affect the
flash process.

At this time, refer to the “Alerts” section of
ServiceNet to verify that the most recent
version of ODIS Software is loaded to the
VAS6150X Diagnostic Tester (or equivalent).
Failure to flash the vehicle using the most recent
version of ODIS Diagnostic Software will cause
faults in certain features of the flash operation.

Failure to validate the ODIS Diagnostic version
before flashing the vehicle may result in flash
failure, and may delay if not negate the payment
of the emissions modification.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized VolkswageneBay logo dealer. 2017 VolkswageneBay logo Group of America, Inc. All Rights Reserved.
November 2017

23V7 Page 12 of 25

Confirm that scan tool is communicating with the
diagnostic head by USB .

If the Bluetooth symbol is shown then disconnect the diagnostic
head from the vehicle and reconnect the
USB cable to the diagnostic head and
then reattach to the vehicle.

Upon ODIS startup, verify the “Diagnosis”
operating mode is selected .
NOTE
KESSY Vehicles!

It is REQUIRED to insert the key into the reader coil
, or place the key in the closest proximity
possible to the reader coil throughout the flash process.

NOTE
Before, during, and after the flash process and control
module interrogation phases, any number of instrument
cluster warning indicators (glow plug, check engine,
brake, ABS, etc) may illuminate, flash, or otherwise turn
on and off. It is also possible that other interior or
exterior components such as radio/infotainment
system, lamps, etc. may turn on and off. These items
are normal during this process. The illumination of
instrument cluster lamps (etc) will cease once the ODIS
session has ended and the ODIS diagnostic tool is
disconnected from the data port.

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized VolkswageneBay logo dealer. 2017 VolkswageneBay logo Group of America, Inc. All Rights Reserved.
November 2017

23V7 Page 13 of 25

NOTE
RISK of Scan Tool Damage!
Do not leave the scan tool on the windshield during the
flash process, as it is possible that the windshield
wipers may cycle.

Once the GFF scan is complete, select “Special
functions”.

Select the test plan “Adapt software, diesel,
exhaust EA189 action 23XX” .

Select “Perform test” .
NOTE
RISK of Improper Repair!

DO NOT SELECT the normal test plan for
“Adapting Software”.

ONLY SELECT the test plan “Adapt software,
diesel, exhaust EA189 action 23XX” to
perform this repair.
Select “Complete/Continue” after the
control module adaptation, action 23XX note
appears.

NOTE
Using Bluetooth for this action is PROHIBITED!
Damage caused to electronic components (e.g. ECM,
TCM, etc.) during the SVM flash process is not covered.

Enter the corrective action code (SVM code) as
listed below.

SVM code

4067

Select “Accept” .

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized VolkswageneBay logo dealer. 2017 VolkswageneBay logo Group of America, Inc. All Rights Reserved.
November 2017

23V7 Page 14 of 25

Select “Complete/Continue” to begin the
software update process.

Observe flash process and follow any on-screen
prompts to complete the test plan.

NOTE

It is IMPERATIVE that ALL of the ignition
cycle on/off delay requests are fulfilled in their
entirety during this flash process .

Failing to wait for the ignition on/off timing
cycle to complete (progress bar and
countdown timer ) before cycling
the ignition on/off MAY damage a control
module.

Damage to control modules as a result of
failing to wait the specified time displayed by
the progress bar and countdown timer
are NOT covered under this action.

When the SVM update is complete a confirmation
message is displayed .

Select “Complete/Continue” .

The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized VolkswageneBay logo dealer. 2017 VolkswageneBay logo Group of America, Inc. All Rights Reserved.
November 2017

23V7 Page 15 of 25

Switch
the
ignition
off,
“Complete/Continue” .

The green check mark indicates the test plan was
successfully carried out.

then

select

NOTE
In the event of a Flash Malfunction!
In the event of a flash error or malfunction, STOP. DO
NOT exit the scan tool, attempt the flash again, or
continue further in the test plan. Create a VTA ticket and
allow the VWeBay logo Technicians Helpline to provide direction
with flash failures.

At the end of the diagnostic session, Select “Send”
and follow the prompt for sending the log
on-line.
NOTE

RISK of Non-payment!
Diagnosis logs must be sent on-line after the flash
process to be considered for reimbursement.
TIP

123

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TSB/Document ID: Emissions Recall

Replacement Service Bulletin Number:

MFR Communication Date: 2017-11-29

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

MFR Component System:

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