15-043-New-Detro Service Bulletin/Repair Instructions

For questions, comments, or to submit an

inquiry, go to:

DDCSN.com > Warranty > Warranty Applications

> Inquiries > Submit an Inquiry
Daimler Trucks North America LLC







WARRANTY DEPARTMENT

13400 Outer Drive West

Detroit, MI 48239-4001
Please distribute to:

Dealer Principal, Warranty Manager, Service Manager, Parts Manager, Sales Manager

 Thomas Built Bus Dealers

 Sales Terms (DTR)

Freightliner Dealers

Western Star Dealers

 Direct Warranty Customers

 Used Product (DTR)

Sterling Dealers

 Export

 Travel Centers of America/Petro:Lube

FCCC Dealers

 DDC Distributors
IMPORTANT WARRANTY INFORMATION

REF 15-043

Effective

Release
11/30/2015

11/30/2015
SUBJECT
New Detroit Standard Diagnostic Times for ECU
 Detroit

Standard

Diagnostic

Times
In the continued collaboration with the Joint Application Development (JAD) committee, DTNA

created additional Standard Diagnostic Times (SDTs) to support the service network and streamline

the claim submittal process. The new SDTs, which are available for immediate use, may be applied to

claims related to the following Detroit electronic control unit (ECU) modules:

• Motor Control Module (MCM)

• Common Powertrain Control Module (CPC)

• After Treatment Control Module (ACM)

• Transmission Control Module (TCM)

There are three (3) levels of SDTs: Easy, Moderate, and Difficult. Select the level of SDT that

matches the diagnostics performed. Refer to the Includes and Comments fields under each SDT in

the Detroit Warranty System to review the operations that are included. To claim diagnostic time

that was required beyond the SDT, use General Diagnostic Time (labor code 939-1010E) and provide

a detailed explanation in the appropriate claim narrative section; please see Important Warranty

Information letter 15-003 for more information about applying General Diagnostic Time. The table

below provides the new SDTs and applicable engine series, respectively.
 New Engine

SDTs
SDTs
ECU Module

(MCM, CPC, ACM, or TCM)

021900A, B, or E
•

•

•

•

•

•

•
Detroit Powertrain Components

I60, I60E7

I460, I460E7

I900, I900E7

DD13, D13E10, DD13GHG14

DD15, D15E10, DD15GHG14AT, DD15GHG14TC

D16E10, DD16GHG14

DT12
Refer to the following table for information about what is included in each new SDT. The SDTs are

also available in the applicable Labor Time Guide as well as at www.ddcsn.com > Warranty >

Warranty Applications > Warranty System > Labor > SRTs > SRT Search. Any questions or feedback

regarding SDT/SRT usage may be addressed through the Warranty Support Center > Detroit

Inquiries.
IMPORTANT WARRANTY INFORMATION LETTER

Verify latest version online: Warranty Operation Letters are available at DDCSN.com > Literature > Service Letters/Bulletins > Warranty Operations

DISCLAIMER: The information contained in this letter supersedes and supplements any related policies and procedures in the Warranty Manual and/or

previously released letters. Failure to read or distribute this letter will not exempt addressees from compliance with the information contained herein.

Warranty Operation Letter

Copyright © Daimler Trucks North America LLC. All rights reserved.

REF # 15-043

1 of 2

Daimler Trucks North America LLC is a Daimler company.

Revised: 11/25/15
Daimler Trucks North America LLC
 Labor

Operation
EZ

0.3 Hour
For questions, comments, or to submit an

inquiry, go to:

DDCSN.com > Warranty > Warranty Applications

> Inquiries > Submit an Inquiry
WARRANTY DEPARTMENT

13400 Outer Drive West

Detroit, MI 48239-4001
Electronic Control Unit (ECU) MCM, CPC, ACM, or TCM

Moderate

1.0 Hour
Difficult

2.0 Hours
021900A

MCM, CPC, ACM, TCM Diagnostics –

Easy
021900B

MCM, CPC, ACM, TCM Diagnostics –

Moderate
021900E

MCM, CPC, ACM, TCM Diagnostics –

Difficult
Complete preliminary and visual

diagnostics. Identify the fault codes.

Verify module software. Key on,

engine off comparison between

sensors. Compare and reviewed ECU

parameters.
Complete preliminary and visual

diagnostics. Identify the fault codes.

Verify module software. Key on,

engine off comparison between

sensors. Compare and reviewed ECU

parameters. Access connectors for

inspection. Remove the ECU

connector for inspection. Inspect the

connector body for damage and/or

contamination. Inspect the pins in the

connector for damage. Conduct circuit

tracing from two points. Installation of

a test ECU.
Complete preliminary and visual

diagnostics. Identify the fault codes.

Verify module software. Key on,

engine off comparison between

sensors. Compare and reviewed ECU

parameters. Access the connectors for

inspection. Remove the ECU

connector for inspection. Conduct

extensive circuit testing, such as

measuring resistances and voltages.

Installation of test ECUs (MCM, CPC,

ACM, TCM) or the use of the Vehicle

Interface Module (VIM).
Typically used for circuit fault

codes or performance complaints.
Typically used for CAN

Communication fault codes, such

as 625 FMI 9.
This diagnostic operation can only

be used when there is a fault code

related to a customer complaint.
Typically used when the

diagnostics for a symptom or fault

code state to update the software

of module(s).
Notes:

•

Only one (1) ECU diagnostic may be claimed per repair visit.

•

ECU Diagnostics - Easy cannot be submitted on a claim if another standard diagnostic labor operation or a

consolidated labor operation that includes diagnostic time is used during the same repair visit.
IMPORTANT WARRANTY INFORMATION LETTER

Verify latest version online: Warranty Operation Letters are available at DDCSN.com > Literature > Service Letters/Bulletins > Warranty Operations

DISCLAIMER: The information contained in this letter supersedes and supplements any related policies and procedures in the Warranty Manual and/or

previously released letters. Failure to read or distribute this letter will not exempt addressees from compliance with the information contained herein.

Warranty Operation Letter

Copyright © Daimler Trucks North America LLC. All rights reserved.

REF # 15-043

2 of 2

Daimler Trucks North America LLC is a Daimler company.

Revised: 11/25/15

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