NHTSA ID Number: 10130285
Manufacturer Communication Number: F10-Gen2-NAV-15-
TSB/Document Date: 2018-03-13
Summary
TECHNICAL SUPPORT GUIDE FOR NAVIGATION AND AUDIO F10 GEN2 SYSTEMS.
Phone needs PBAP (Phonebook Access
Profile) or OPP (Object Push Profile) for
phone contacts transfer
•
•
Information of Sports, Weather, Stocks and Fuels
is provided by Sirius XM Radio Data Service**
Subscription is necessary for Sirius XM Radio
Data Service*
Information of Vehicle Monitor and Eco Monitor is
fed via Vehicle ECU with CAN communication***
*Not available for Canadian model
**Not available for Gen 2.0 Canadian model. Available for Gen 2.1 Canadian model except Fuel Service.
***Available for 2015 and 2016 Legacy/Outback
11
1. Introduction of Gen II Audio/Navigation System
APPS Function
STARLINK, MirrorLink, aha, Pandora
To operate a APPS function
• App (application) needs to be installed on
user’s smartphone
• Smartphone needs to connect with the
unit via USB or Bluetooth depending on
phone models and application being used
• Smartphone requires the mobile data plan
• Smartphone needs to connect to the internet via wireless network (3G, 4G, 4GLTE
or Wifi)
Pandora: Not available for Canadian model
Communication
Data Servers
Head unit
OR
3G/4G/4GLTE/Wi-Fi
Smartphone
12
1. Introduction of Gen II Audio/Navigation System
APPS Function
STARLINK Screen**
MirrorLink Screen
Aha Screen
Pandora Screen*
APPs, Supported Device, Connection Method
Features
App for Smartphone
Supported Device
Connecon Method to Unit
STARLINK
STARLINK
iPhone: iOS 4.3.5 or later
Android: Android 4.0 or later
iPhone: USB (Gen 2.0) and
Bluetooth (Gen 2.1)
Android: Bluetooth
MirrorLink
Refer to Mirror Link Website
Refer to Owner's Manual (P141 for
(h/p://www.mirrorlink.com/apps)
Gen 2.0, P151 for Gen 2.1)
USB
aha
aha
iPhone: iOS 5.0 or later
Android: Android 2.2 or later
iPhone: USB
Android: Bluetooth
*Pandora
Pandora
iPhone: iOS 5.0 or later
Android: Android 2.2 or later
iPhone: USB
Android: Bluetooth
*Not available for Canadian model
** Check the availability of Apps at https://www.subaru.com/engineering/starlink.html
13
1. Introduction of Gen II Audio/Navigation System
INFO Function
Sports, Weather, Stocks, Fuel
INFO Screen
•
•
•
•
Not available for Gen 2.0 Canadian model. Available for Gen 2.1 Canadian
model except Fuel Service
Information of Sports, Weather, Stocks
and Fuel is provided by Sirius XM Radio
Data Service
Subscription is necessary for Sirius XM
Radio Data Service
For AVN user’s current location will be
determined by GPS signals for the
Weather and Fuel information
For Display Audio the desired location for
the Weather and Fuel information will be
setup on the unit by the user
Vehicle Monitor, Eco Monitor
Vehicle Monitor Screen
Eco Monitor Screen
Information is fed via Vehicle ECU with CAN communication
(Available for 2015 and 2016 Legacy/Outback)
STARLINK Safety and Security services
Available for 2016 Forester and Legacy/Outback (USA Model only)
14
1. Introduction of Gen II Audio/Navigation System
Navigation Function
Navigation Features
MAP Screen
•
•
•
•
•
Current position is calculated by GPS,
Gyro and Speed signals
Current positioning error is up to 300ft
(100m)
Map data is stored in micro SD card
(8GB)
Traffic information displayed on the Map
is fed via Sirius XM Radio Data Service*
Subscription is necessary for Sirius XM
Data Service*
*Not available for Gen 2.0 Canadian model. Available for Gen 2.1 Canadian model
GPS Signal Indicator Screen
Good GPS Reception
Poor GPS Reception
Voice Recognition Screen
•
•
Able to control navigation functions by voice commands
To control Navigation by voice commands, TTS Voice must be selected
•
"Caution" screen will be disappeared if "I Agree" button is not
pressed within 5 seconds
CAUTION Screen
15
1. Introduction of Gen II Audio/Navigation System
Audio/Visual Functions
AM, FM, Sirius XM, aha, *Pandora, CD,
Bluetooth Audio, USB, iPod, micro SD
Audio Source Screen
Pandora: Not available for Canadian model
Mix (AM/FM/XM) Preset Stations
•
Store up to 36 stations from any of
the AM, FM and Sirius XM radios
•
FM stations are sorted by Genre such as
Classic, Jazz, Rock, Country, News, R&B,
Sports and Other
Station list cannot be updated automatically
by the GPS signal, but update manually
from FM radio screen by pressing the “LIST”
button
Station List (FM Only) Screen
•
*Not available for Canadian model
16
1. Introduction of Gen II Audio/Navigation System
Audio/Visual Functions
Cache Radio Program (AM/FM/HD)
•
When the radio broadcast is interrupted by another audio output, such as an incoming phone call or
Voice Recognition, the unit will automatically
cache the interrupted portion and perform timeshift (20 minutes max) playback when the interruption ends
•
When available, HD Radio will supply visual information such as Album Art, and Artist Pictures
on screen related to the content being played.
No visual information is displayed when the HD
radio is not transmitting the visual data
HD Radio (Artist Experience)
•
HD Radio: Not available for Canadian model
USB / Micro SD (Audio/Video/Picture)
•
•
•
Audio, Video and Image files stored
on USB memory and Micro SD card
can be played back or viewed
While driving, video/slideshow will not
be played back, but the user will hear
the audio portion of the video
Audio, Video and images files saved
in the Map SD card cannot be played
and viewed
Micro SD functions: Not available for
non-Navigation equipped models
Supported Format & Files
Media Type
USB Memory
Micro SD card
Format
USB 2.0 HS
FAT 16/32
micro SD HC
Up to 32GB
Audio Files
Video Files
Image Files
MP3/WMA/AAC
WMV/AVI/MPEG4
JPG, JPEG
MP3/WMA/AAC
WMV/AVI/MPEG4
JPG, JPEG
17
1. Introduction of Gen II Audio/Navigation System
Audio/Visual Functions
Sirius XM Satellite Radio
(Gen 2.0)
Features
Tag
SCAN
List
Sound
Cache
Featured Favorites
Smart Favorites
Tune Scan
Tune Start
(Gen 2.1)
Gen 2.0
Yes
Yes
Yes
Yes
No
No
No
No
No
Gen 2.1
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
•
Tag: Tag information in the music broadcasting is preserved in the system and transmits to an iPod
•
SCAN: Scan channels
•
List: Display a list of category such as Pop, Rock, Hip-Hop, R&B and so on
•
Sound: Display sound setting screen
•
Cache: A radio program can be cached and played back in a time shifted manner. The program
that is currently being listened to, and channel programs registered as Smart Favorites can be
cached. (Available for Gen 2.1)
18
1. Introduction of Gen II Audio/Navigation System
Audio/Visual Functions
•
SXM Featured: SXM Featured is a collection of
channels that are created by the Sirius XM programming team that are updated several times
throughout the year. The SXM Featured channels
can be found under the SXM Category screen. To
use this function, the “SXM Featured” should be
turned on in the option screen.
(Available for Gen 2.1)
•
Smart Favorites: Smart Favorites can be
set up by the user. They can select up to 5 SXM
channels from the preset bank. The Smart Favorite channels will be cached simultaneously from
when the SXM signal is first received.
(Available for Gen 2.1)
19
1. Introduction of Gen II Audio/Navigation System
Audio/Visual Functions
Sirius XM Satellite Radio
•
Tune Scan: Tune Scan is a function to play
the first 10 seconds of Smart Favorite channels. It
is necessary to turn on Tune Scan at the option
screen to use this function. Some Channels may
not be able to Tune Scan due to station content or
the way it is broadcast.
(Available for Gen 2.1)
•
Tune Start: Tune Start begins playing the current program from the beginning when tuning to a
channel registered in Smart Favorites, allowing
you to enjoy the complete program. It is necessary
to turn on Tune Start at the option screen to use
this function.
(Available for Gen 2.1)
20
1. Introduction of Gen II Audio/Navigation System
Audio/Visual Functions
Siri (Siri Eyes Free)
•
•
•
•
An extension of Apple's Siri functionality for enabling voice control of an iOS mobile device
(iPhone, iPod touch)
Device is connected with the head unit via Bluetooth connection
Device communicates with internet via wireless
network (Wifi, 3G, 4G, 4G LTE)
Press and hold the “Talk Switch” on the steering
switch to start and then speak when the beep
sound is heard
(Available for Gen 2.1)
Supported Models
Supported iOS Version
iPhone 4S, 5, iPod Touch (5th genera on) or later
iOS 6 or later
21
2. Troubleshooting
System Diagram - AVN
CAN (*1)
GPS-ANT
SXM-ANT
Multimedia
Head Unit
RADIO-ANT
PWR
RADIO
ANT-AMP
(*4)
PWR
MIC
Analog
(*5)
Analog
DCM (*2)
MIC
Mute
(*4)
(*5)
Front
DCM (*2)
7 inch
Capacitive Touch
Screen
AM/FM
SXM
CD
Bluetooth
USB
AUX
HD Radio (*3)
Aha Radio
Pandora (*3)
Starlink
Mirrorlink
4ch AMP
VR/TTS
UART(*1)
Video
Rear View Camera
PWR
IF-Box
AUX
USB 2.0
HUB
USB
Navigation
Micro SD Card
Rear
(*6)
HARMAN
AUDIO AMP
(Option)
HARMAN
AUDIO AMP
(Option)
(*7)
Front/Rear
PWR
IE-BUS
PWR
IE-BUS
Tweeter
DCM (*2)
STEERING
SW
(*1) Applicable for 2015 and 2016 Legacy and Outback
(*2) Applicable for 2016 Forester, Legacy and Outback (USA Model Only)
(*3) Not applicable for Canadian model
(*4) DCM is not equipped
(*5) DCM is equipped without external AMP
(*6) DCM is not equipped with external AMP
(*7) DCM is equipped with external AMP
22
2. Troubleshooting
System Diagram - DA (Display Audio)
CAN (*1)
SXM-ANT
Multimedia
Head Unit
RADIO-ANT
PWR
RADIO
ANT-AMP
(*4)
PWR
MIC
Analog
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TSB/Document ID: F10-Gen2-NAV-15-
Replacement Service Bulletin Number:
MFR Communication Date: 2018-01-15
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
MFR Component System:
MFR Component Subsystem:
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