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1.2.2

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Page 19

POWERTRAIN LIMITED WARRANTY
DURATION*

POWERTRAIN LIMITED
WARRANTY

MODEL YEAR

MODEL

2011 - 2017

All models except
Touareg

5

60,000 mi

2011 - 2017

Touareg

10

100,000 mi

2006 - 2010

All models

5

60,000 mi

YEARS

MILES

USA

USA

*whichever occurs first

START OF WARRANTY PERIOD
As stated in 1.3 General Guidelines.
COVERAGE
 Engine: cylinder block and all internal parts, cylinder head and all internal parts, valve train, spur
belt, flywheel, oil pump, water pump, intake manifold, related seals and gaskets.
 Transmission: case and all internal parts, torque converter, seals and gaskets, transmission
E.C.M.
 Drivetrain: differential and all internal parts, driveshaft and constant velocity (C.V.) joints.
A listing of covered components (including service numbers) can be found on WISE under Resource
Center/Powertrain Service Numbers.
WARRANTY OBLIGATION
Repair of the defect or replacement of defective parts.
EXCLUSIONS
 As stated in 1.4 General Exclusions from Coverage.
 Vehicles sold for commercial use, e.g. taxi, courier or delivery service or limousine. This includes
vehicles that were originally used for commercial purposes and later sold to a non-commercial
owner.
 Parts requiring repair or replacement due to normal wear and tear.
 Mechanical adjustments due to normal use such as idle speed adjustments, etc.

Volkswagen of America, Inc.

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Page 20

POWERTRAIN LIMITED WARRANTY COMPONENT COVERAGE CHART
Item
(Refer to ElsaPro
for Service Number)

Covered?
Yes

Details

No

Engine: Cylinder Block



Cylinder block and cylinder head includes all internal
parts.

Flywheel



Repairs resulting from an outside influence such as
damaged teeth due to a defective starter or clutch wear
are not covered.

Cylinder Head



For defects in material or workmanship.

Valve Train



Includes valves, camshaft, timing gears, timing chains,
and spur belt.

Oil Pump



For defects in material or workmanship.

Water Pump



For defects in material or workmanship. Note, slight
seepage is normal and is not considered a defect.


Water Pump Pulley
G-Charger (Turbocharger)

This item may also be covered as an emission warranty
component. See California emission component
coverage section




Fuel System Controls

Not covered.

Not covered.

Injection Pump



For defects in material or workmanship.

Intake Manifold



For defects in material or workmanship.



Exhaust Manifold

Engine Seals and Gaskets

Leaking or related to covered components. Seeping is
normal, and is not a warranty concern.




Clutch Components

This item may be covered as an emission warranty
component. See emission component coverage
sections Federal and California. The Exhaust Manifold
gasket (2609) is covered.

Not covered.

Torque Converter



For defects in material or workmanship.

Transmission



Includes case and all internal parts.

Transmission Seals and
Gaskets



Related to covered components.


Transmission Controls

Not covered.

Transmission ECM



Requires Volkswagen-approved diagnostic
tools/GFF/GF printout attached to the R.O.

Transmission Oil Cooler



For defects in material and workmanship.

Differential



Includes all internal parts.

Driveshafts



For defects in material or workmanship.

C.V. Joints



For defects in material or workmanship.

C.V. Joint Boots



Not covered.

Wheel Bearings



Not covered.

Volkswagen of America, Inc.

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Page 21

HYBRID SYSTEM LIMITED WARRANTY
DURATION*

HYBRID SYSTEM
LIMITED WARRANTY

MODEL YEAR

MODEL

USA

2011 – 2016

All Hybrid

YEARS

MILES

8

100,000 mi
*whichever occurs first

START OF WARRANTY PERIOD
As stated in 1.3 General Guidelines.
COVERAGE
 High-voltage battery (including protective box)
 Battery energy control module
 Battery cooling system (including battery fans, housing, and air induction vents)
 Hybrid electric motor
 Hybrid electric motor clutch
 Hybrid electric motor clutch actuator
 Power electronics (inverter and converter)
 High-voltage cables (including connection boxes, safety plugs and pilot line cable system)
 Electronic control module (ECM)
 Electric A/C compressor (Touareg Hybrid only)
 Power steering system (including pump and control module)
 Electric transmission oil pump (including control module)
Hybrid components can only be serviced by a certified Volkswagen Hybrid Specialist.

WARRANTY OBLIGATION
Repair of the defect or replacement of defective parts.
EXCLUSIONS
 As stated in 1.4 General Exclusions from Coverage.
 Vehicles sold for commercial use, e.g. taxi, courier or delivery service or limousine. This includes
vehicles that were originally used for commercial purposes and later sold to a non-commercial
owner.
 Parts requiring repair or replacement due to normal wear and tear.

Volkswagen of America, Inc.

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Page 22

HIGH-VOLTAGE SYSTEM LIMITED WARRANTY (ALL-ELECTRIC MODELS
ONLY)

HIGH-VOLTAGE SYSTEM
LIMITED WARRANTY
USA

USA

Certain highvoltage system
parts
High-voltage
battery
(The high-voltage
battery is covered
for defects in
material and
workmanship and
for net capacity
loss below 70%.)

DURATION*
MODEL YEAR

MODEL

2015 – 2017

2015 – 2017

YEARS

MILES

All-electric
models
only

5

60,000 mi

All-electric
models
only

8

100,000 mi

*whichever occurs first

START OF WARRANTY PERIOD
As stated in 1.3 General Guidelines.
COVERAGE
 High-voltage battery
The high-voltage battery is warranted for 8 years or 100,000 miles, whichever occurs first, for
defects in material and workmanship and for net capacity loss below 70%. The battery net
capacity coverage includes any repairs needed to return battery net capacity to a level of 70%.
Coverage may not return the high-voltage battery to an “as new” condition with 100% net capacity,
but it will provide the vehicle with a net capacity level of at least 70%. Gradual reduction in battery
net capacity over time is integral to the nature of the components and does not represent a defect
under the terms of this warranty, as long as the reduction in net capacity is not in excess of 30%.
The warranty on the high-voltage battery does not apply if a defect has been caused by the
battery not being used, handled or maintained as described in the owner’s manual.
 Power electronics, which consists of the DC-to-DC converter and pulse inverter
 Electric motor
 High-voltage air conditioning
 High-voltage heating
 Charger for high-voltage battery
 Charging socket for high-voltage battery
 Orange high-voltage cables and connectors
High-voltage components can only be serviced by a certified Volkswagen High-Voltage Specialist.
WARRANTY OBLIGATION
Repair of the defect or replacement of defective parts.

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Page 23

EXCLUSIONS
 As stated in 1.4 General Exclusions from Coverage.
 Damage or malfunctions caused by improper charging of the high-voltage system.
 Damage or malfunctions caused by improper storage or handling of the high-voltage vehicle,
including parking the vehicle for more than 24 hours when the ambient temperature is higher than
118°F.
 Damage or malfunctions caused by operation of the high-voltage vehicle in areas flooded with
water higher than the bottom of the vehicle body.
 Vehicles sold for commercial use, e.g. taxi, courier or delivery service or limousine. This includes
vehicles that were originally used for commercial purposes and later sold to a non-commercial
owner.
 Parts requiring repair or replacement due to normal wear and tear.

Volkswagen of America, Inc.

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Page 24

LIMITED WARRANTY AGAINST CORROSION PERFORATION
DURATION*
MODEL YEAR

MODEL

YEARS

MILES

All Sheet Metal Panels

3