updates
will have
on your
drivingoccurs
experience
well
as
5 years
or 60,000
miles,
whichever
first, as
from
the
instructions
on
maintaining
your
vehicle
post-modification.
date and mileage of Phase 1 of the emissions
modification. At the time of the subsequent Phase 2
We encourage
you to carefully
review the
information
this
modification,
the extended
warranty
will bein
honored
for 5
booklet, and
if
we
can
be
of
further
assistance,
please
let
us know.
years or 60,000 miles, whichever occurs first, from
the
date and mileage of the completion of Phase 2.
For questions about any of the material included in the booklet
please
visit http://www.audiusa.com/recall
or contact
Audithe
The
vehicle’s
original in-service date is defined
as the date
Customer
Support
at
800-822-2834.
vehicle was delivered to either the original purchaser or the original
lessee; or if the vehicle was first placed in service as a
“demonstrator” or “company” car, on the date such vehicle was first
placed in service.

91

AUDI.indd
4
5
10011_audi.indd
12

42

1/3/17 2:53 PM

Fede
the u
your
dete
engi
emis
the e
insta
func

EPA)
del
nd

t of
rnia
ffice
we
le
for

are

he
l as

Parts Covered Under Extended Warranty
The emissions system warranty shall cover the following parts or
systems:


The entire exhaust after treatment system, including the Diesel
Oxidation Catalyst, the Diesel Particulate Filter, the Selective
Catalytic Reduction converter, the dosing injector and other
Diesel Exhaust Fluid system components, the exhaust flap, and
all sensors and actuators



The entire fuel system, including fuel pumps, high pressure fuel
rail, fuel injectors, vibration damper, pressure control valve and
all sensors and actuators



The EGR system, including EGR valves, EGR cooler, EGR filter,
EGR temperature sensor, all related hoses and pipes, and all
sensors and actuators



The turbocharger, including the turbocharger damper



The On-Board Diagnostic (OBD) system, including SCR DEF
quality sensor, and any malfunctions detected by the OBD
systems other than those related to the transmission.

Additionally, the engine long block warranty shall cover the engine
sub-assembly that consists of the assembled block, crankshaft,
cylinder head, camshaft, and valve train.

w.

The extended emissions warranty includes parts, labor, and
applicable taxes. The extended emissions warranty shall not void or
supersede any existing warranty. Conflicts concerning the warranty
are to be resolved in favor of the consumer.
More information about your extended emissions warranty coverage
is available at www.audidiesellookup.com and in the customer letter
we sent to you in January 2017.

1

10

10011_audi.indd 13

43

1/3/17
AM
1/3/17 11:42
2:53 PM

Extended Emissions Warranty
Coverage (continued)

Contents

Transferability
This extended emissions warranty is fully transferable to
subsequent owners.
About
thisNotices
Booklet .................................................... 1
Warranty
All
normal..................................................................
warranty provisions remain in effect.
Overview
2
Software and Hardware Updates ................................. 3
Changes in Maintenance Schedule ............................... 7
Emission Limits ......................................................... 7
Extended Emissions Warranty Coverage ....................... 9
Customer Notices ....................................................12

IMPORTANT WARRANTY INFORMATION
KEEP IN GLOVE BOX OR OTHER LOCATION FOR FUTURE
REFERENCE
AUDI.indd
2
3
10011_audi.indd
14

11
44

1/3/17 2:53 PM

Customer Notices
If you choose to keep your vehicle but decline the emissions
modification at this time, you should be aware that certain
emissions-related replacement and repair parts may at some point
no longer be available from Audi. Accordingly, in the future, if your
unmodified vehicle requires maintenance and repairs of the
emissions system, we may need to install parts associated with the
emissions modification, or, in some cases, install all aspects of the
emissions modification. You should not have any issues with the
ability of your vehicle to pass the inspection and maintenance
test. This may lead to changes to your vehicle’s operation or
performance resulting from those modifications as discussed in
this booklet.
If the vehicle has been modified by the customer prior to receiving
the emissions modification in a manner that may yield a noncompliant emissions system (for example, removal of a catalyst,
installation of parts that impact emissions or emissions- related
parts, or modifications to the ECU or computer software of the
vehicle), Audi may not be able to perform the emissions
modification until the customer corrects such modification.

12

10011_audi.indd 15

45

1/3/17
AM
1/3/17 11:42
2:53 PM

Thank you.
We know that the TDI emissions issue has
understandably eroded the trust that we have
worked so hard to build with you, our customers.
We encourage you to review the information in this
booklet to address any questions or concerns you
may have. If we can be of further assistance, please
let us know.

Im

2

Audi of America

GE

Audi_GEN3.2LTDI.USA.0001
© 2016 AoA All Rights Reserved.

AUDI.indd
1
10011_audi.indd
16

46

1/3/17 2:53 PM

Additional Disclosures Regarding This Vehicle
Background
On January 6, 2017, the Environmental Protection Agency (EPA) and California Air Resource Board
(CARB) approved the emissions modification plan for Model Year 2015 Audi diesel vehicles. This notice
describes your obligations should you purchase this vehicle.
Please note that the original disclosures provided to the owner of this vehicle are also included with this
vehicle. These disclosures discuss certain things, such as a buyback option, that are not available to you
should you purchase this vehicle. However, these disclosures are provided for your reference.

Software and Hardware Updates
The EPA and CARB have approved a two-part emissions modification plan.
Phase 1 involved a software upgrade that removed software that reduced the effectiveness of the TDI
emissions control systems and replaced it with software that directs the vehicles’ emission controls to
function effectively in all normal driving conditions. We have already completed Phase 1 on this vehicle.
Phase 2 will not be available until early 2018. This will involve outfitting the vehicle with new emission
control parts to ensure system reliability and durability over time. You will be responsible for bringing your
vehicle in for Phase 2.
We will install updated emissions control system hardware—specifically a second NOx sensor and
corresponding software—to improve the performance of the On-Board Diagnostic (OBD) system. The
Phase 2 update is expected to have no further impact on overall vehicle reliability, durability, fuel
economy, engine sound, performance, or drivability. Once your car exceeds 70,000 miles we will also
install additional updated emissions control system hardware—specifically a new Diesel Oxidation
Catalyst (DOC)—that is needed to maintain emissions performance for the full useful life (150,000 miles)
of your vehicle.
You will receive a notice when Phase 2 of the emissions modification is available for your vehicle. You
should expect to receive this notice before June 30, 2019. If your car has accumulated 70,000 or more at
the time of your Phase 2 update, we will install a new DOC on your car. If your car has accumulated fewer
than 70,000 miles at the time of your Phase 2 update, your car will later need to have the DOC replaced
before it reaches 150,000 miles. This will be done before January 1, 2025. We will notify you when it is time
to bring your car in for the second catalyst replacement.
These updates will be made available at no cost to you starting in early 2018. A complimentary loaner
vehicle will be available for the duration of this modification, which is expected to take approximately 9
hours.

47

Extended Emissions Warranty Coverage
For the following Audi 2.0 L TDI engine vehicles updated with the emissions modification, a warranty
extension is applicable.
2015 MY A3
Warranty Period
The warranty period for the “Extended Emissions Warranty” limited warranty extension is the greater of:
•

11 years or 162,000 miles, whichever occurs first, from the vehicle’s original in-service date;
OR

•

5 years or 60,000 miles, whichever occurs first, from the date and mileage of purchase. At the
time of the subsequent Phase 2 modification, the extended warranty will be honored for 5 years
or 60,000 miles, whichever occurs first, from the date and mileage of the installation of the
second NOx sensor.

The vehicle’s original in-service date is defined as the date the vehicle was delivered to either the original
purchaser or the original lessee; or if the vehicle was first placed in service as a “demonstrator” or
“company” car, on the date such vehicle was first placed in service.
As discussed above if your vehicle has accumulated fewer than 70,000 miles at the time of your Phase 2
update, your car will later need to have the DOC replaced at 70,000 miles. Audi will provide a 1 year or 12,000
mile warranty on this DOC.

48

Extended Emissions Warranty Coverage (Continued)
Parts Covered Under Extended Warranty
The emissions system warranty shall cover the following parts or systems:
•

The entire exhaust after treatment system, including the Diesel Oxidation Catalyst, the Diesel
Particulate Filter, the Selective Catalytic Reduction converter, the dosing injector and other
Diesel Exhaust Fluid system components, the exhaust flap, and all sensors and actuators;

•

The entire fuel system, including fuel pumps, high pressure fuel rail, fuel injectors, vibration
damper, pressure control valve and all sensors and actuators;

•

The Exhaust Gas Recirculation (EGR) system, including EGR valves, EGR cooler, EGR filter,
EGR temperature sensor, all related hoses and pipes, and all sensors and actuators;

•

The turbocharger, including the turbocharger damper; and

•

The On-Board Diagnostic (OBD) system, including Selective Catalytic Reduction (SCR) Diesel
Exhaust Fluid (DEF) quality sensor, and any malfunctions detected by the OBD systems other
than those related to the transmission.

Additionally, the engine long block warranty shall cover the engine sub-assembly that consists of the
assembled block, crankshaft, cylinder head, camshaft, and valve train.
The extended emissions warranty includes parts, labor, and applicable taxes. The extended emissions
warranty shall not void or supersede any existing warranty. Conflicts concerning the warranty are to be
resolved in favor of the consumer.
More information about your extended emissions warranty coverage is available at
www.audidiesellookup.com and in the customer letter and booklet provided to you contemporaneously
with this disclosure.

Transferability
This extended emissions warranty is fully transferable to subsequent owners.

Warranty Notices
All normal warranty provisions remain in effect.

Thank you.
We encourage you to review the information in this booklet to address any questions or concerns you may
have. If we can be of further assistance, please let us know.
Audi of America

49

Warranty Policies and Procedures Bulletin
Audi Warranty

Number: AWA-17-08

Subject: Sales Preparation Program for New, Unused, Unsold
Date: Apr 11, 2016
Model Year 2015 Audi A3 2.0L TDI Vehicles in
Dealer Stock
Dealers: U.S., Puerto Rico

This document modifies the
Audi Warranty Policies and
Procedures Manual.

New, unused, unsold Model Year 2015 Audi A3 2.0L TDI vehicles in dealer stock may require additional
attention prior to retail sale.
To support dealers in preparing these vehicles for sale, and to ensure a positive customer delivery
experience, Audi is offering a sales preparation program that allows dealers to prepare these vehicles
before sale (within certain parameters).
Service Instructions
Note that the information in this bulletin can also be found in Technical Service Bulletin 2047471: Sales
preparation program for new, unused, unsold MY2015 A3 TDI.
Step 1:
►
►
►

Perform Campaign 23T4 emissions modification.
Ensure IN-FORM tool is properly utilized for approved emissions modification. The IN-FORM tool
can be accessed here: https://tdi-inform.track360.com/
Not using the IN-FORM tool to properly document and validate the modification will stop the
processing of payment for your dealership even if the modification has been completed.

It is critical to ensure that all six components included in the 23T4 Emissions Recall Circular Appendix
A – Requirements for Vehicles within “New” Inventory are applied to the vehicle. Please refer to the
latest 23T4 Emissions Recall Circular for more information on the additional requirements.

Step 2:
►
►

Review/perform items listed below. Note that repair authorization is not required for these items.
See Inventory Vehicle Extended Inspection/Maintenance Form (attached) for all required
inspection items.
REVIEW ITEMS
• Perform vehicle detail
• Check and replace (if necessary) wiper blades
• Perform oil change with filter

©2017 Audi of America

Page 1 of 3

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise; nor may
these materials be modified or reposted to other sites without the prior expressed written permission of the publisher.

50

Warranty Policies and Procedures Bulletin
•
•
•
•
•
•
•
•

Replace pollen filter
Perform complete brake fluid flush
Replace fuel filter
Add diesel fuel (maximum $12.00)
Test battery using Midtronics Tester, replace if necessary
Multi Point Inspection
Test drive vehicle for 10 miles to check for other issues
Ensure that Inventory Vehicle Extended Inspection/Maintenance Form is completed. The form
must be completed and signed, and must remain with the vehicle repair order.

Step 3:
►

Review/repair the following components, if needed, based on the results of the test drive. Note
that authorization to repair/replace these components is required before proceeding with the sales
preparation services.
•

Brakes: If brake vibration/noise is present after road test, perform TSB 2022584. If necessary,
replace brake pads/rotors on affected axle(s).

•

Tires:

If tire vibration is present after road test, set all tire pressures according to the owner’s
manual based on customer requirements (normal vs. full load). Extend road test for an
additional 10 miles at various speeds (as noted on Inventory Vehicle Extended
Inspection/Maintenance Form) and re-check for vibration. Some tires require longer test
drives to eliminate temporary flat spots. Raise the vehicle on a lift/hoist immediately
after the test drive to check the balance and RFV before the tires cool down again. If
vibration is still present, replaced affected tire(s).

►

To request authorization to repair/replace tire or brake components, send an email to
[email protected] with supporting documentation for the replacement of brakes/tires.

►

Dealers should be prepared to provide documentation of 30-day inventory maintenance services,
as it may be requested.

Step 4:
►

If additional issues related to improper vehicle storage/maintenance are found with the paint,
wiring, or other components, it is the responsibility of the dealer to repair these items. Repairs for
non-manufacturer defects will not be reimbursed.

►

Note that all vehicles must be inspected by a TFM before they are sold.

©2017 Audi of America

Page 2 of 3

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise; nor may
these materials be modified or reposted to other sites without the prior expressed written permission of the publisher.

51

Warranty Policies and Procedures Bulletin
Claim Coding
For Step 1:
Claim according to Campaign 23T4 bulletin.
For Step 2:
Claim Type:

9SP

Service Number:

X130

Damage Code:

0010

Labor Operations:

Step 2 items without battery replacement

01010099

350 TU

Step 2 items with battery replacement

01010099

390 TU

Outside material : FUEL

Up to $12.00

Fuel:

Parts (as needed) :

Wiper Blades
Oil / Oil Filter
Pollen Filter