Starrter Cluttch and Flywhee
F
el Replaccement
Mod
dels: Mo
odel Yearr 2016-2017 XDiavel (all model a
and
coun
ntry verssions)
Recall Bulletin SRV--TSB-18-001
Date
e:
To:
m:
From


Friday
y, Jan 19th, 2018
2
Deale
er Principal, General
G
Manager, Servi ce Managerr, North American Deale
er Network
Richard Kenton, Technical
T
Diirector; Jonaathan LaForrte, Technica
al Manager

Situation
n
On the ab
bove-mentio
oned model Ducati rece
eived severaal reports off the starterr motor cran
nking at idle
e
without drriving the engine, resullting in an engine
e
no-sstart condition. The ana
alysis of nettwork dealer
reports, an
nd of the retturned comp
ponents, rev
vealed that tthe cause off the pheno
omenon desccribed above
e
is starter clutch asssembly brea
akage. Therefore, the starter clu
utch ignitio
on assemblyy has been
n
redesigned
d to make itt more robu
ust and prev
vent its posssible breakage by introd
ducing a reinforced new
w
starter clutch and flyw
wheel.
This techn
nical solution has been introduced
d in the pro duction line
e; we have decided to preventively
y
replace all the startter clutch ignition asssemblies m
mounted on
n the bikess produced before the
e
edicated kit that include
es all the up dated comp
ponents.
modification with a de
n of the de
edicated kit for
f XDiavel model is parrt no. 69928
8312A.
The part no.

gh the pro
ocedure forr replacing the starte
er clutch an
nd flywhee
el with kit part no.
Althoug
699283
312A described herein
n does nott feature particular complicatio
ons, to enssure the
successsful outcom
me of this operation
o
yo
ou must strrictly comply with the instruction
ns below.
Therefo
ore, we reco
ommend that technicia
ans take the
eir time to ffully undersstand the p
procedure
before attempting
g its implementation on
n the motorccycle.

 Customerss
All bikes in
n dealer stocck (not yet registered orr already reg
gistered) and
d to be delivvered to fina
al Customers
must be updated during pre-deliv
very operatio
ons, and alw
ways before delivery to tthe final Cusstomer.
All bikes already deliv
vered to fina
al Customerss will be dire
ectly recalled
d by Ducati Motor Hold
ding through
h
ed commun
nication to the
t
Custom
mers (by e-m
mail or stan
ndard mail if no e-mail address is
a dedicate
available); Customers will then contact you to
o set an app
pointment fo
or the updatte.

Duca
ati North Am
merica
www.ducatiusa.com
m

448 E. Midd
dlefield Road
Mountain View, CA 94043 USA
Tel. +1 650-933-9899

Starrter Cluttch and Flywhee
F
el Replaccement
Mod
dels: Mo
odel Yearr 2016-2017 XDiavel (all model a
and
coun
ntry verssions)
Recall Bulletin SRV--TSB-18-001
 Involved Bikes
B
You can fin
nd the list of VIN numbers involved
d in CR145 o
on the DCS, in sections:

VIN HISTORY
H

CAM
MPAIGN

You can consult the
e single fram
me number.
You can consult all the VIN nu
umbers thatt Ducati Motor Holding
sent you
u.

olution
 Service So
The compo
onents need
ded for the update
u
are included in kkit Part no.6
69928312A.
The flywh
heel and starter clutch
h assembly is pre-asse
embled with
h a service screw which must be
e
removed; the
t kit also includes 8 M6x25
M
screw
ws for the fin
nal assemblyy.

Duca
ati North Am
merica
www.ducatiusa.com
m

448 E. Midd
dlefield Road
Mountain View, CA 94043 USA
Tel. +1 650-933-9899

Starrter Cluttch and Flywhee
F
el Replaccement
Mod
dels: Mo
odel Yearr 2016-2017 XDiavel (all model a
and
coun
ntry verssions)
Recall Bulletin SRV--TSB-18-001
Flywheel and startter clutch kitt part no. 69
9928312A
Descrription

Photto

Quantity

Driven
n gear

1

Flange

1

Starterr clutch

1

Flyw
wheel

1

Screws M6x25

8

Ducati hass created a video show
wing technicians how to
o correctly p
perform thesse operation
ns. It can be
e
viewed at the followin
ng link: httpss://youtu.be
e/JGQfJDHd
dnrc.

Duca
ati North Am
merica
www.ducatiusa.com
m

448 E. Midd
dlefield Road
Mountain View, CA 94043 USA
Tel. +1 650-933-9899

Starrter Cluttch and Flywhee
F
el Replaccement
Mod
dels: Mo
odel Yearr 2016-2017 XDiavel (all model a
and
coun
ntry verssions)
Recall Bulletin SRV--TSB-18-001
a) Vehicle preparation
n
1) Posittion the bike
e on the rear paddock sttand.
2) Rem
move drain ca
ap (1) with copper washer (2) from o
oil sump and
d drain the ffluid.

3) Rem
move the 2 sccrews M6x4
45 (3) and the screw M6
6x16 (4) secu
uring the drivving pulley ccover (5).
4) Rem
move the 2 sccrews M4x16 (6) securin
ng the gear ssensor (7).

5) Rem
move the 3 sccrews M6x16
6 (8) securin
ng the clutch
h actuator (9
9).

Duca
ati North Am
merica
www.ducatiusa.com
m

448 E. Midd
dlefield Road
Mountain View, CA 94043 USA
Tel. +1 650-933-9899

Starrter Cluttch and Flywhee
F
el Replaccement
Mod
dels: Mo
odel Yearr 2016-2017 XDiavel (all model a
and
coun
ntry verssions)
Recall Bulletin SRV--TSB-18-001
6) Rem
move screw M6x16
M
(10) and
a relevant washer (11) securing th
he engine rp
pm sensor (12).

7) Mov
ve the gear sensor, the
e clutch sla
ave cylinderr and the e
engine rpm sensor awa
ay from the
e
work
king area, tying them with an elasticc band as sh
hown in the figure.

8) Rem
move clutch pushrod
p
(13)).
9) Rem
move the scre
ew M6x18 (114) securing the gear sh
hift lever to tthe gearboxx selector shaft and slide
e
the lever
l
out.
Duca
ati North Am
merica
www.ducatiusa.com
m

448 E. Midd
dlefield Road
Mountain View, CA 94043 USA
Tel. +1 650-933-9899

Starrter Cluttch and Flywhee
F
el Replaccement
Mod
dels: Mo
odel Yearr 2016-2017 XDiavel (all model a
and
coun
ntry verssions)
Recall Bulletin SRV--TSB-18-001
ATTENTION
Before slliding the ge
ear shift lev
ver out, ma ke a mark o
on it and on
n the gearbox selector
shaft in order
o
to keep
p the correctt timing for the subsequ
uent reassembly.

move the 3 sccrews M5x12
2 (15) securing the wirin
ng cover (16)).
10) Rem

Duca
ati North Am
merica
www.ducatiusa.com
m

448 E. Midd
dlefield Road
Mountain View, CA 94043 USA
Tel. +1 650-933-9899

Starrter Cluttch and Flywhee
F
el Replaccement
Mod
dels: Mo
odel Yearr 2016-2017 XDiavel (all model a
and
coun
ntry verssions)
Recall Bulletin SRV--TSB-18-001
11) Rem
move generator cover (211) by loosening:
 special scrrew M6x35 (17);
(
M
(18);
 the 2 speccial screws M6x30
 the 9 screw
ws M6x30 (119);
x35 (20).
 screw M6x

move the 2 sccrews M6x14
4 (22) securing the timi ng inspectio
on cover (23
3).
12) Rem
13) Rem
move the scre
ew M6x1 (24
4) securing the
t side stan
nd switch.

Duca
ati North Am
merica
www.ducatiusa.com
m

448 E. Midd
dlefield Road
Mountain View, CA 94043 USA
Tel. +1 650-933-9899

Starrter Cluttch and Flywhee
F
el Replaccement
Mod
dels: Mo
odel Yearr 2016-2017 XDiavel (all model a
and
coun
ntry verssions)
Recall Bulletin SRV--TSB-18-001
14) Rem
move the 2 sccrews M5x10 (25) securing the LH ffront heel gu
uard.

15) Insta
all the speciial tool Partt no.8871317
749 by tighttening the 2 screws to a torque of 5 Nm ± 10%
%
and remove the generator cover.
c
NOTE
Before re
emoving the generator cover,
c
protecct the horizo
ontal head e
exhaust man
nifold with a
cloth in order to prev
vent leakage
es of residuaal engine oil..

Part no.887
7131749

move special tool Part no
o.887131749..
16) Rem

Duca
ati North Am
merica
www.ducatiusa.com
m

448 E. Midd
dlefield Road
Mountain View, CA 94043 USA
Tel. +1 650-933-9899

Starrter Cluttch and Flywhee
F
el Replaccement
Mod
dels: Mo
odel Yearr 2016-2017 XDiavel (all model a
and
coun