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NHTSA ID Number: 10121237

Manufacturer Communication Number: V511501 2038990

TSB/Document Date: 2017-10-31


Summary

Technical Bulletin (Rocker Panel - Front Fender ? Corrosion ): Document discusses diagnosis, and potential remedy of issue. The document also has example claim forms for repears. The diagnosis codes for checking warranty coverage for servicing the vehicle are also available


Technical Bulletin
Model(s)

Year

Eng. Code

Trans. Code

VIN Range From

VIN Range To

Jetta (A5)

2005 – 2010

All

All

All

All

Sportwagen

2008 – 2009

All

All

All

All

Golf

2006 – 2014

All

All

All

All

Condition
51 15 01 January 26, 2015 2038990 Supersedes Technical Bulletin V511402 dated November 25, 2014 to clarify
A5 Model Jetta applicability.
Rocker Panel - Front Fender – Corrosion
• Corrosion between the rocker panel (side member) and the fender (Figure 1, red outline).

Figure 1 - corrosion in the area of the rocker panel/front fender

Page 1 of 10 plus attachments
© 2015 VolkswageneBay logo Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of VolkswageneBay logo Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
• Corrosion on the contact surface of the fender (Figure 2, in red outline).

Figure 2 - fender removed (corrosion on the contact surface of the fender)
• Corrosion on the contact surface of the rocker panel (side member - Figure 3, in red outline).

Figure 3 - fender removed (corrosion on the contact surface of the rocker panel [side member])
Note:
To determine if this procedure is covered under Warranty, always refer to the Warranty Policies and Procedures
Manual.
Documentation required per Warranty Policies and Procedures Manual.
For vehicles outside of the Limited Warranty Against Corrosion Perforation this Technical Bulletin is for information
only.
Page 2 of 10 plus attachments
© 2015 VolkswageneBay logo Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of VolkswageneBay logo Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
Technical Background
Corrosion on contact surfaces of the front fender to rocker panel (side member).

Production Solution
Not applicable.

Service
Repair front fender and rocker panel (side member)
Repair front fender:
• Remove the front door according to the repair manual. See Repair Group 57 in Elsa.
• Remove the front fender according to the repair manual. See Repair Group 50 in Elsa.
• Check the contact surface of the fender for corrosion (Figure 4, in red outline).

Figure 4 (corroded contact surface of fender)
• Remove the corrosion in the contact area of the fender with the pneumatic brush grinder.
• Apply a VOC compliant epoxy primer as an anti-corrosion treatment and primer (locally sourced).
• Restore the paint structure according to the paint repair manual.

Page 3 of 10 plus attachments
© 2015 VolkswageneBay logo Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of VolkswageneBay logo Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
Repair outer sill panel (side member):
• Check the rocker panel (side member) in contact surface of the fender for corrosion (Figure 5, in red outline).

Figure 5 (corroded contact outer rocker panel [side member])
• Remove the corrosion on the rocker panel (side member) with the pneumatic brush grinder.
• Apply a VOC compliant epoxy primer as an anti-corrosion treatment and primer (locally sourced).
Seal and smooth the rocker (side member) in the area of the metal edge (Figure 6, in red) with polyurethane
sealer (part number: AKD 476 KD5 05).

Figure 6 – rocker (side member) during repair
Page 4 of 10 plus attachments
© 2015 VolkswageneBay logo Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of VolkswageneBay logo Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
• Restore the paint structure of the rocker panel (side member) according to the paint repair manual.
• Install the front door according to the repair manual. See Repair Group 57 in Elsa.

Before installing the fender, attach two zinc layers (part number AKL 381 035 50) in the contact area between
fender and rocker panel (side member - illustration 7, arrows) and bond them on the rocker panel - see also
Figure 8 (number 1).

Figure 7 - during repair

Page 5 of 10 plus attachments
© 2015 VolkswageneBay logo Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of VolkswageneBay logo Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin

Figure 8 - zinc layers (No. 1)
• Install the front fender according to the repair manual. See Repair Group 50 in Elsa.

Page 6 of 10 plus attachments
© 2015 VolkswageneBay logo Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of VolkswageneBay logo Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
Warranty
Note:
• Dealers may complete the repair as described without prior authorization (through a WISE Warranty Repair
Acceptance request).
• Documentation required: Clear pictures, completed estimate and body shop invoice must be saved and kept on
file at the Dealership for audit purposes.
• This bulletin applies for 1 front fender and rocker panel repair. If both sides exhibit the corrosion they should be
evaluated individually and claimed on separates lines. Total Body Painting Prep Time for both front fenders and
rocker panels should be claimed on the first line only.
• Labor time units (TU), Material units (MU), and Material unit rate are correct at the time of publication. The time
units and/or material units may differ if the repair catalogue is updated. The information in the repair catalogue
applies, except for the open time items (labor operations ending in 99) which are calculated at actual time
multiplied by the body shop labor rate. The material allowance (Paint material price per unit) is subject to
change. Refer to WISE > Resource Center > Forms > Paint/Corrosion for the most current forms.
• This section is applicable for vehicles within the terms of VolkswageneBay logo’s Limited Warranty Against Corrosion
Perforation. For vehicles outside the terms of the Limited Warranty Against Corrosion Perforation this section is
for information only.
• This bulletin may be provided to outside shops to ensure the proper repair is completed.
Note:
Claim Processing Options
Option 1: Utilize the attached form examples and pre-populated forms on WISE to assist with calculating the
reimbursement amounts. This will expedite the claim review process and reduce the time to pay the claim.
Note that miscalculations are subject to claim adjustment.
For the complete set of pre-populated Paint/Corrosion Claim Form templates associated with this Technical
Bulletin, refer to WISE > Resource Center > Forms > Paint/Corrosion.
Option 2: Email repair estimates to paintcamp@vweBay logo.com. The Paint and Corrosion Team will calculate the
warranty allowance and complete the required form(s) on behalf of the dealer.

Page 7 of 10 plus attachments
© 2015 VolkswageneBay logo Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of VolkswageneBay logo Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
To determine if this procedure is covered under Warranty, always refer to the Warranty Policies and
1)
Procedures Manual
Model(s)

Year(s)

Eng. Code(s)

Trans. Code(s)

VIN Range From

VIN Range To

Jetta (A5)

2005 – 2010

All

All

All

All

Sportwagen

2008 – 2009

All

All

All

All

Golf

2009 – 2014

All

All

All

All

SAGA Coding
1)

Claim Type:

160

Damage
Service Number:

HST

Damage Location
(Depends on Service No.)

--

130 or 131

Code
5145

0003

Parts Manufacturer

2)

Jetta (1K2), Sportwagen (1K5)

130 or 131

A5 Golf (1K1), A6 Golf (5K1)

130 or 131

2)

Repair
Please use the following part number in “Outside Materials”

4)

LACKMATF: Paint and Materials

MU @ $12 per unit

Epoxy Primer (Locally Sourced)

Claim Dollar Amount (MAX: $40)

Please use the following Labor Operation in “Outside Labor”

4)

Select the appropriate Labor Operation below:
- L0010000: External Painting-straight color
Claim Dollar Amount
- L0020000: External Painting-metallic/2-layer
- L0030000: External Painting-pearl color
Use this for all body repair in this bulletin:
Claim Dollar Amount
- A0041000: Body Shop repair no paint
Replace
Page 8 of 10 plus attachments
© 2015 VolkswageneBay logo Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of VolkswageneBay logo Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
Please use the following part number in “Outside Materials”
LACKMATF: Paint and Materials

4)

MU @ $12 per unit

Please use the following Labor Operation in “Outside Labor”

4)

Select the appropriate Labor Operation below:
- L0010000: External Painting-straight color
Claim Dollar Amount
- L0020000: External Painting-metallic/2-layer
- L0030000: External Painting-pearl color
Use this for all body repair in this bulletin:
Claim Dollar Amount
- A0041000: Body Shop repair no paint
Causal Part:

L00#0000
Diagnostic Time

GFF Time expenditure

01500000 = 00 TU max.

Road Test

01210002 = 00 TU

4)

NO
NO

01210004 = 00 TU
Technical Diagnosis

01320000 = 00 TU

NO

Claim Comment: Input “As per Technical Bulletin 2038990” in comment section of Warranty Claim.
1)

For Vehicles outside the Limited Warranty Against Corrosion Perforation this bulletin is information only

2)

Corrosion claim vendor code will be the damage location.

3)

Labor Time Units (TUs) are subject to change with ELSA updates.

4)

Documentation required per Warranty Policies and Procedures Manual.

5)

See attachment “srt_reference_table.pdf” for labor time reference.

Page 9 of 10 plus attachments
© 2015 VolkswageneBay logo Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of VolkswageneBay logo Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
Required Parts and Tools
Part number

Designation

Quantity to be accounted

AKD 476 KD5 05

Polyurethane adhesive

Maximum 0.25 per side needed

AKL 381 035 50

Zinc layers

Maximum 2 per side needed

No Special Tools Required.

Additional Information
All part and service references provided in this Technical Bulletin are subject to change and/or removal.
Always check with your Parts Dept. and Repair Manuals for the latest information.

Page 10 of 10 plus attachments
© 2015 VolkswageneBay logo Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of VolkswageneBay logo Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Paint/Corrosion Claim Form

400000

Dealer No.
Repair
Order No.

910000

VIN (17-Digits)

WVWBM7AJ0BW000000

Color No. (4-digit ElsaPro Paint No.)

LA5Q

Dealer Labor Rate

If repeat repair, provide explanation in box below:

100.00

Paint material price per unit

Service No.

Damage
Code

Dmg
Loc

Part manufacturer
(Vendor Code)

5145

0003

130

130

12.00

Dealer-owned paint shop?

Yes

Original paint material?

Yes

Description of Repair

Paint Labor Operation(s)

No

123

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TSB/Document ID: V511501 2038990

Replacement Service Bulletin Number:

MFR Communication Date: 2015-01-26

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