NHTSA ID Number: 10121236
Manufacturer Communication Number: V551501 2039446
TSB/Document Date: 2017-10-31
Summary
Technical Bulletin (Corrosion Hood Edge ): Document discusses diagnosis, and potential remedy of issue. The document also has example claim forms for repears. The diagnosis codes for checking warranty coverage for servicing the vehicle are also available
Technical Bulletin
Model(s)
Year
Eng. Code
Trans. Code
VIN Range From
VIN Range To
Jetta
2002 – 2010
All
All
All
All
Golf
2002 – 2009
All
All
All
All
Sportwagen
2009
All
All
All
All
Condition
55 15 01 January 28, 2015 2039446
Corrosion Hood Edge
Corrosion may be found on the folded edge of the hood. The corrosion may be found on this edge anywhere
around the hood.
Note:
To determine if this procedure is covered under Warranty, always refer to the Warranty Policies and
Procedures Manual.
Documentation required per Warranty Policies and Procedures Manual.
For vehicles outside of the Limited Warranty Against Corrosion Perforation this Technical Bulletin is for
information only.
Page 1 of 6 plus attachments
© 2015 Volkswagen
Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen
Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Technical Background
Not applicable.
Production Solution
Not applicable.
Service
A. Repair Edge Corrosion on the Hood
• Remove the Hood from the vehicle. See Repair Group 55 in Elsa.
• Remove the corrosion with Pneumatic Brush Grinder Set -VAS6446 or similar tool.
• Sand the overlapping areas with P360 - P400 sandpaper.
• Clean the base surface with a VOC compliant cleaning solution.
• After a corrosion repair and before sealing, insulate the base surface with a Two-Part Wash Primer and then fill
with Two-Part HS Performance Filler. (Both Locally Sourced).
• After the filler has dried, the filled area must be dry sanded with P400- P500. While doing so, make sure to
avoid “sanding through”. Then clean the sanded areas with a VOC compliant cleaning solution.
• After the filler has dried and has been sanded, the metal edges in the fold area must be thinly sealed with
Polyurethane adhesive -AKD 476 KD5 05.
• Paint the hood according to Volkswagen
specifications.
• Install the hood on the vehicle. See Repair Group 55 in Elsa.
Note:
• When repairing, the seam sealant is to be returned to replicate stock visual appearance and layer thickness.
• In order to avoid damage and malfunctions, seam sealant must be applied smoothly in the area of attached
components.
• Water drain holes must remain free.
Page 2 of 6 plus attachments
© 2015 Volkswagen
Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen
Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
B. Replace Hood due to Through-Corrosion (Perforation)
Note:
If through-corrosion (perforation) is not present, hood replacement will only be accepted if it qualifies per the
Reimbursement Policy section of the Warranty Policies and Procedure Manual. This section provides important
guidelines when considering component repair vs. replacement options (the “80% rule”).
• Paint the new hood according the Volkswagen
specifications.
• Remove the old hood. See Repair Group 55 in Elsa.
• Install new hood. See Repair Group 55 in Elsa.
Warranty
Note:
• Dealers may complete the repair as described without prior authorization (through a WISE Warranty Repair
Acceptance request).
• Documentation required: Clear pictures, completed estimate and body shop invoice must be saved and kept on
file at the Dealership for audit purposes.
• Labor time units (TU), Material units (MU), and Material unit rate are correct at the time of publication. The time
units and/or material units may differ if the repair catalogue is updated. The information in the repair catalogue
applies, except for the open time items (labor operations ending in 99) which are calculated at actual time
multiplied by the body shop labor rate. The material allowance (Paint material price per unit) is subject to
change. Refer to WISE > Resource Center > Forms > Paint/Corrosion for the most current forms.
• This section is applicable for vehicles within the terms of Volkswagen
’s Limited Warranty Against Corrosion
Perforation. For vehicles outside the terms of the Limited Warranty Against Corrosion Perforation this section is
for information only.
• This bulletin may be provided to outside shops to ensure the proper repair is completed.
Note:
Claim Processing Options
Option 1: Utilize the attached form examples and pre-populated forms on WISE to assist with calculating the
reimbursement amounts. This will expedite the claim review process and reduce the time to pay the claim.
Note that miscalculations are subject to claim adjustment.
For the complete set of pre-populated Paint/Corrosion Claim Form templates associated with this Technical
Bulletin, refer to WISE > Resource Center > Forms > Paint/Corrosion.
Option 2: Email repair estimates to paintcamp@vw
.com. The Paint and Corrosion Team will calculate the
warranty allowance and complete the required form(s) on behalf of the dealer.
Page 3 of 6 plus attachments
© 2015 Volkswagen
Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen
Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
To determine if this procedure is covered under Warranty, always refer to the Warranty Policies and
1)
Procedures Manual
Model(s)
Year(s)
Eng. Code(s)
Trans. Code(s)
VIN Range From
VIN Range To
Jetta
2002 – 2010
All
All
All
All
Sportwagen
2009
All
All
All
All
Golf
2002 - 2009
All
All
All
All
SAGA Coding
1)
Claim Type:
160
Damage
Service Number:
HST
Damage Location
(Depends on Service No.)
--
020
Code
5522
0003
Parts Manufacturer
Jetta (9M2,1K2), Sportwagen (1K5)
020
2)
A5 Golf (9B1,1K1)
020
2)
Repair
Please use the following part number in “Outside Materials”
4)
LACKMATF: Paint and Materials
MU @ $12 per unit
2 Part Wash Primer
Claim Dollar Amount (MAX: $40)
2 Part HS Performance Filler
Claim Dollar Amount (MAX: $40)
Please use the following Labor Operation in “Outside Labor”
4)
Select the appropriate Labor Operation below:
- L0010000: External Painting-straight color
Claim Dollar Amount
- L0020000: External Painting-metallic/2-layer
- L0030000: External Painting-pearl color
Use this for all body repair in this bulletin:
Claim Dollar Amount
- A0041000: Body Shop repair no paint
Page 4 of 6 plus attachments
© 2015 Volkswagen
Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen
Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Replace
Please use the following part number in “Outside Materials”
LACKMATF: Paint and Materials
4)
MU @ $12 per unit
Please use the following Labor Operation in “Outside Labor”
4)
Select the appropriate Labor Operation below:
- L0010000: External Painting-straight color
Claim Dollar Amount
- L0020000: External Painting-metallic/2-layer
- L0030000: External Painting-pearl color
Use this for all body repair in this bulletin:
Claim Dollar Amount
- A0041000: Body Shop repair no paint
Causal Part:
L00#0000
Diagnostic Time
GFF Time expenditure
01500000 = 00 TU max.
Road Test
01210002 = 00 TU
4)
NO
NO
01210004 = 00 TU
Technical Diagnosis
01320000 = 00 TU
NO
Claim Comment: Input “As per Technical Bulletin 2039446” in comment section of Warranty Claim.
1)
For Vehicles outside the Limited Warranty Against Corrosion Perforation this bulletin is information only
2)
Corrosion claim vendor code will be the damage location.
3)
Labor Time Units (TUs) are subject to change with ELSA updates.
4)
Documentation required per Warranty Policies and Procedures Manual.
5)
See attachment “srt_reference_table.pdf” for labor time reference.
Page 5 of 6 plus attachments
© 2015 Volkswagen
Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen
Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Required Parts and Tools
Part Description
Part No:
Quantity
Repair Only
AKD 476 KD5 05
Polyurethane adhesive
Maximum 0.5
Replace Only
(One of the Parts Below) See ETKA for proper application
1J0823031B
Hood – A4 Golf
1
1K0823031J
Hood – A5 Golf
1
1K0823031L
Hood – A5 Jetta Sportwagen
1
1J5823031B
Hood – A4 Jetta
1
1JM823031F
Hood – A5 Jetta
1
For special tools, see repair manual.
Additional Information
All part and service references provided in this Technical Bulletin are subject to change and/or removal.
Always check with your Parts Dept. and Repair Manuals for the latest information.
Page 6 of 6 plus attachments
© 2015 Volkswagen
Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen
Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Paint/Corrosion Claim Form
400000
Dealer No.
Repair
Order No.
910000
VIN (17-Digits)
XXXXXXXXXXXXXXXXX
Color No. (4-digit ElsaPro Paint No.)
LR9A
Dealer Labor Rate
If repeat repair, provide explanation in box below:
100.00
Paint material price per unit
Service No.
Damage
Code
Dmg
Loc
Part manufacturer
(Vendor Code)
5522
0003
020
020
12.00
Dealer-owned paint shop?
Yes
Original paint material?
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