NHTSA ID Number: 10121238
Manufacturer Communication Number: V501501 2011761
TSB/Document Date: 2017-10-31
Summary
Technical Bulletin Corrosion, Front Fenders, at Upper Wheel Opening (U.S. Only) ): Document discusses diagnosis, and potential remedy of issue. The diagnosis codes for checking warranty coverage for servicing the vehicle are also available
Technical Bulletin
Model(s)
Year
Eng. Code
Trans. Code
VIN Range From
VIN Range To
Jetta
1999 – 2014
All
All
All
All
Sportwagen
1999 – 2014
All
All
All
All
Golf/Rabbit
1999 – 2014
All
All
All
All
Condition
50 15 01 January 22, 2015 2011761 Supersedes Technical Bulletin V501403 dated December 17, 2014 to update
attachments.
Corrosion, Front Fenders, at Upper Wheel Opening (U.S. Only)
Surface corrosion or corrosion perforation can occur on various locations around the front wheel arch.
• Corrosion at front fender -arrows-, as shown.
Note:
To determine if this procedure is covered under Warranty, always refer to the Warranty Policies and Procedures
Manual.
Documentation required per Warranty Policies and Procedures Manual.
For vehicles outside of the Limited Warranty Against Corrosion Perforation this Technical Bulletin is for information
only.
Page 1 of 7 plus attachments
© 2015 Volkswagen
Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen
Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Technical Background
• This condition may be due to the foam pad on the inner fender
pressing against the upper edge of the fender, which chafes through
the paint in the affected area.
Production Solution
Improved process.
Service
Replace:
• Paint the new fender according to Volkswagen
Guidelines.
• Apply the 3M™ Underseal Rubberized Undercoating, Part No:
08883, around the entire inner fender wheel arch flange while
ensuring 100 percent coverage.
• Replace fender. See Repair Group 50 in Elsa.
• Trim the foam pad on the inner fender to create a 10mm gap between the wheel opening arch and foam pad,
as shown.
Note:
If foam pad is contaminated with salt, clean by using soap and water or is damaged, replace foam pad.
Page 2 of 7 plus attachments
© 2015 Volkswagen
Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen
Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Repair:
• Remove the Wheel Liner. See Repair Group 66 in Elsa.
• Remove the front fender. See Repair Group 50 in Elsa.
• Remove corrosion from fender using a pneumatic brush grinder.
• Paint the fender according to Volkswagen
Guidelines.
• Apply the 3M™ Underseal Rubberized Undercoating, Part No: 08883,
around the entire inner fender wheel arch flange while ensuring 100
percent coverage.
Note:
Use supplied directional valve and delivery straw for improved control
during undercoating application.
• Reinstall the front fender. See Repair Group 50 in Elsa.
• Trim the foam pad on the inner fender to create a 10mm gap between the wheel opening arch and foam pad,
as shown.
Note:
If foam pad is contaminated with salt, clean by using soap and water or is damaged, replace foam pad.
Page 3 of 7 plus attachments
© 2015 Volkswagen
Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen
Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
• Reinstall the wheel liner. See Repair Group 66 in Elsa.
Note:
When installing wheel housing liner, avoid contact with the edge of the fender. Adjust wheel housing liner, as
necessary.
Warranty
Note:
• Dealers may complete the repair as described without prior authorization (through a WISE Warranty Repair
Acceptance request).
• Documentation required: Clear pictures, completed estimate and body shop invoice must be saved and kept on
file at the Dealership for audit purposes.
• This bulletin applies for 1 front fender. If both sides exhibit the corrosion they should be evaluated individually
and claimed on separates lines. Total Body Painting Prep Time for both front fenders should be claimed on the
first line only.
• Labor time units (TU), Material units (MU), and Material unit rate are correct at the time of publication. The time
units and/or material units may differ if the repair catalogue is updated. The information in the repair catalogue
applies, except for the open time items (labor operations ending in 99) which are calculated at actual time
multiplied by the body shop labor rate. The material allowance (Paint material price per unit) is subject to
change. Refer to WISE > Resource Center > Forms > Paint/Corrosion for the most current forms.
• This section is applicable for vehicles within the terms of Volkswagen
’s Limited Warranty Against Corrosion
Perforation. For vehicles outside the terms of the Limited Warranty Against Corrosion Perforation this section is
for information only.
• This bulletin may be provided to outside shops to ensure the proper repair is completed.
Note:
Claim Processing Options
Option 1: Utilize the attached form examples and pre-populated forms on WISE to assist with calculating the
reimbursement amounts. This will expedite the claim review process and reduce the time to pay the claim.
Note that miscalculations are subject to claim adjustment.
For the complete set of pre-populated Paint/Corrosion Claim Form templates associated with this Technical
Bulletin, refer to WISE > Resource Center > Forms > Paint/Corrosion.
Option 2: Email repair estimates to paintcamp@vw
.com. The Paint and Corrosion Team will calculate the
warranty allowance and complete the required form(s) on behalf of the dealer.
Page 4 of 7 plus attachments
© 2015 Volkswagen
Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen
Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
To determine if this procedure is covered under Warranty, always refer to the Warranty Policies and
1)
Procedures Manual
Model(s)
Year(s)
Eng. Code(s)
Trans. Code(s)
VIN Range From
VIN Range To
Jetta
1999 – 2014
All
All
All
All
Sportwagen
1999 – 2014
All
All
All
All
Golf
1999 – 2014
All
All
All
All
SAGA Coding
1)
Claim Type:
160
Damage
Service Number:
HST
Damage Location
(Depends on Service No.)
--
040 or 041
Code
5055
0003
Parts Manufacturer
2)
Jetta (9M2,1K2,162)
040 or 041
Sportwagen (1J6,1K5,AJ5)
040 or 041
Golf (1J1,9B1,1K1,5K1)
040 or 041
2)
2)
Repair
Please use the following part number in “Outside Materials”
4)
LACKMATF: Paint and Materials
MU @ $12 per unit
3M™ Underseal Rubberized Undercoating
Claim Dollar Amount (MAX: $40)
Please use the following Labor Operation in “Outside Labor”
4)
Select the appropriate Labor Operation below:
- L0010000: External Painting-straight color
Claim Dollar Amount
- L0020000: External Painting-metallic/2-layer
- L0030000: External Painting-pearl color
Use this for all body repair in this bulletin:
Claim Dollar Amount
- A0041000: Body Shop repair no paint
Page 5 of 7 plus attachments
© 2015 Volkswagen
Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen
Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Replace
Please use the following part number in “Outside Materials”
4)
LACKMATF: Paint and Materials
MU @ $12 per unit
3M™ Underseal Rubberized Undercoating
Claim Dollar Amount (MAX: $40)
Please use the following Labor Operation in “Outside Labor”
4)
Select the appropriate Labor Operation below:
- L0010000: External Painting-straight color
Claim Dollar Amount
- L0020000: External Painting-metallic/2-layer
- L0030000: External Painting-pearl color
Use this for all body repair in this bulletin:
Claim Dollar Amount
- A0041000: Body Shop repair no paint
Causal Part:
L00#0000
Diagnostic Time
GFF Time expenditure
01500000 = 00 TU max.
Road Test
01210002 = 00 TU
4)
NO
NO
01210004 = 00 TU
Technical Diagnosis
01320000 = 00 TU
NO
Claim Comment: Input “As per Technical Bulletin 2011761” in comment section of Warranty Claim.
1)
For Vehicles outside the Limited Warranty Against Corrosion Perforation this bulletin is information only
2)
Corrosion claim vendor code will be the damage location.
3)
Labor Time Units (TUs) are subject to change with ELSA updates.
4)
Documentation required per Warranty Policies and Procedures Manual.
5)
See attachment “srt_reference_table.pdf” for labor time reference.
Page 6 of 7 plus attachments
© 2015 Volkswagen
Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen
Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Required Parts and Tools
Description
Part No:
Quantity
Insulation
1K5 864 237
One of the listed parts will apply.
5K0 864 237
See ETKA for proper Part
application
1K0 864 237 A
1J0 864 237 / 238
5C6 864 237 / 238
For Special Tools, see repair manual.
Additional Information
All part and service references provided in this Technical Bulletin are subject to change and/or removal.
Always check with your Parts Dept. and Repair Manuals for the latest information.
Page 7 of 7 plus attachments
© 2015 Volkswagen
Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen
Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Paint/Corrosion Claim Form
400000
Dealer No.
Repair
Order No.
910000
VIN (17-Digits)
3VWAL71K09M000000
Color No. (4-digit ElsaPro Paint No.)
L041
Dealer Labor Rate
If repeat repair, provide explanation in box below:
100.00
Paint material price per unit
Service No.
Damage
Code
Dmg
Loc
Part manufacturer
(Vendor Code)
5055
0003
040
040
12.00
Dealer-owned paint shop?
Yes
Original paint material?
Yes
Description of Repair
Paint one fender
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