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NHTSA ID Number: 10121235

Manufacturer Communication Number: V871501 2037280

TSB/Document Date: 2017-10-31


Summary

Technical Bulletin (Water /Snow in Blower Housing): Document discusses diagnosis Codes necessary to diagnosis, and potential remedy of issue. The diagnosis codes for checking warranty coverage for servicing the vehicle are also available


Technical Bulletin
Model(s)

Year(s)

Eng. Code(s)

Trans. Code(s)

VIN Range From

VIN Range To

Passat

2015

All

All

A3_FC000001

A3_FC031036

Passat

2014

All

All

All

All

Passat

2013

All

All

All

All

Passat

2012

All

All

All

All

Condition
87 15 01 January 21, 2015 2037280 Supersedes Technical Bulletin V871407 dated August 6, 2014 due to added
plenum chamber cover part numbers.
Water /Snow in Blower Housing
Blower Motor Noisy, Water/ Snow Ingress in the Blower Housing

Technical Background
Water /Snow may enter the fresh air port of the blower housing contaminating the blower. The blower motor
bearings may fail and create a high pitched noise.
Excess water/snow enters the water box through the drain port located in the wheel housing. Revised parts.
Original wheel liner 561 805 912C.

Page 1 of 10
© 2015 VolkswageneBay logo Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of VolkswageneBay logo Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
New wheel liner 561 805 912D 9B9 with added material.

New HVAC air inlet cover 561 815 159C with added material.

Addition of water deflector 3C0 845 237.

Page 2 of 10
© 2015 VolkswageneBay logo Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of VolkswageneBay logo Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
New cowl cover 561 819 403A RT, and 561 819 404A LT

Production Solution
Addition of Water Deflector in production CW15/2014, 1VWCS7A39EC096125
New passenger side wheel liner in production CW20/2014, 1VWCN7A35EC106432
New blower air intake cover in production CW28/2014, 1VWBT7A30FC004944
New cowl plenum cover in production CW39/2014, 1VWBT7A31FC031036
Note:
Vehicle production date may be in between production solution implementation dates. Only replace old parts that
were before each measure.

Page 3 of 10
© 2015 VolkswageneBay logo Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of VolkswageneBay logo Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
Service
Service procedure
Inspect Blower Motor
• Remove the front passenger side foot well trim panel.
See Repair Manual Group 68 Storage Compartments and Covers in Elsa.
• Remove and inspect the blower motor, Check for water ingress in the blower housing
See Repair Manual Group 87 Heating, Ventilation and Air Conditioning/ Removal and Installation/ Fresh Air Blower
V2 in Elsa.

Replace the blower if the following conditions are found.
• Signs of water contamination, corrosion or rust
• Noise from blower bearings
• Blower is hard to turn or binding

Replace the right front Wheel Liner
• Remove and replace the passenger wheel liner with 561 805 912D.
See Repair Manual Group 66 Exterior Equipment, Removal and Installation, Wheel Housing Liner in Elsa.

Replace the Air Inlet Cover and install water deflector

• Remove the Plenum Chamber Cover
See Repair Manual>Body>Body Exterior>50 Body
Front>Removal/installation>Plenum Chamber Cover in Elsa.

Page 4 of 10
© 2015 VolkswageneBay logo Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of VolkswageneBay logo Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
• Remove air inlet cover #1and install new air inlet cover 561
815 159C.

• Install water deflector 3C0 845 237 as shown.
Note:
Clean the surface area before attaching the deflector.

• Installing Plenum Chamber Cover 561 819 404A and 561 819
403A
Note:
Clean the adhesive contact area before installing the plenum
chamber covers,See Repair Manual>Body>Body Exterior>50
Body Front>Removal/installation>Plenum Chamber Cover in
Elsa.

Page 5 of 10
© 2015 VolkswageneBay logo Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of VolkswageneBay logo Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
• Align the plenum chamber cover to the fender before
snapping cover down and removing the adhesive tape.

• Start at the center of the bulkhead and insert the plenum
cover bead into the groove below the windshield.
Note:
Be sure to press firmly down to snap the cover completely into
the retainer. It the cover is not snapped in excess water will run
under the cover. Use soapy water to add in installation.

• Work the bead in completely by hand.
Note:
DO NOT use excessive force with a rubber mallet etc. as
damage to the windshield may occur

Page 6 of 10
© 2015 VolkswageneBay logo Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of VolkswageneBay logo Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
• Remove the adhesive tape and press the panel down so
that the rubber seal is in contact with the windshield and
does not allow water under the cover.

Page 7 of 10
© 2015 VolkswageneBay logo Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of VolkswageneBay logo Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
Warranty
To determine if this procedure is covered under Warranty, always refer to the Warranty Policies and
1)
Procedures Manual
Model(s)

Year(s)

Eng. Code(s)

Trans. Code(s)

VIN Range From

VIN Range To

Passat

2015

All

All

A3_FC000001

A3_FC004944

Passat

2014

All

All

All

All

Passat

2013

All

All

All

All

Passat

2012

All

All

All

All

SAGA Coding
Claim Type:

Use applicable Claim Type

1)

Damage
Service Number:

HST
Code

8530

Damage Location
(Depends on Service No.)
Use applicable when
indicated in ElsaPro (L/R)

0040

Parts Manufacturer

Passat

Labor Operation
reinstall

3) :

Cowl panel cover removal+

66441900 = 40 TU

Labor Operation

3) :

Blower housing intake cover

66441999 = 10 TU

WWO

2)

remove+install (Includes bumper installation)
3) :

Labor Operation Front wheel housing liner
remove+reinstall.
Labor Operation

3) :

66161950 = 20 TU

Wheels remove+reinstall.

44052000 = 30 TU

3)

85301950 = 10 TU

3)

68151950 = 20 TU

3)

68221900 = 20 TU

Labor Operation : Blower Motor remove+reinstall.
Labor Operation : Glove Box remove+reinstall.
Labor Operation : Instrument panel trim
remove+reinstall.

Page 8 of 10
© 2015 VolkswageneBay logo Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of VolkswageneBay logo Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
Causal Part: Wheel Housing Liner

561 805 912D 9B9
Diagnostic Time

GFF Time expenditure

01500000 = 00 TU max.

Road Test

01210002 = 00 TU

4)

NO
NO

01210004 = 00 TU
Technical Diagnosis

01320000 = 00 TU max.

NO

Claim Comment: Input “As per Technical Bulletin 2037280” in comment section of Warranty Claim.
1)

Vehicle may be outside any Warranty in which case this Technical Bulletin is informational only

2)

Code per warranty vendor code policy.

3)

Labor Time Units (TUs) are subject to change with ELSA updates.

4)

Documentation required per Warranty Policy Procedures Manual.

Required Parts and Tools
Part Description

Part No:

Quantity

Blower Motor

561 820 015B

1

Wheel Liner

561 805 912D 9B9

1

Blower housing intake cover

561 815 159C

1

Bumper

3C0 845 237

1

Cowl cover (Right)

561 819 404A

1

Cowl cover (Left)

561 819 403A

1

No special tools required.

Page 9 of 10
© 2015 VolkswageneBay logo Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of VolkswageneBay logo Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
Additional Information
All part and service references provided in this Technical Bulletin are subject to change and/or removal.
Always check with your Parts Dept. and Repair Manuals for the latest information.

Page 10 of 10
© 2015 VolkswageneBay logo Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of VolkswageneBay logo Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

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TSB/Document ID: V871501 2037280

Replacement Service Bulletin Number:

MFR Communication Date: 2015-01-21

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

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